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Grand Rounds is your no cost expert resource for up-to-date information on the
COVID vaccine.
Find vaccines
Talk to a doctor
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1-855-431-5509
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World class doctors
at your fingertips
We’re your personal care team, here to make healthcare a whole lot easier. And
as a free employer benefit, it won’t cost you a thing. Welcome to your inner
circle of care.
Activate my account Psst, it takes less than a minute.

We’re here for the big things, the little things, and everything in-between
Get expert second opinions with no exams or appointments.

Find trusted, experienced doctors.

Get support from our care team over-the-phone or by instant message.

Activate my account
Get expert second opinions with no exams or appointments.
Find trusted, experienced doctors.
Get support from our care team over-the-phone or by instant message.
   
Get care from the palm of your hand
 * Get expert second opinions with no exams or appointments.
 * Find trusted, experienced doctors.
 * Get support from our care team over-the-phone or by instant message.

Get expert second opinions with no exams or appointments.

Find trusted, experienced doctors.

Get support from our care team over-the-phone or by instant message.


Activate my account
We’re helping almost six million people live their healthiest lives.
“

When I got my expert opinion it was relief. It was just total relief that
finally I felt like I had a voice. Grand Rounds gave me a voice.

Inge, Grand Rounds Member
 


How Grand Rounds helps

Navigating healthcare easily with Grand Rounds.

Activate my account


A team of 200+ clinicians on call

Our staff physicians and care coodinators go above and beyond to make sure you
get the care you need.

Activate my account
Toran


Care Coordinator

Dr Ami Parekh


Chief Medical Officer

Dr Todd Thames


Sr Regional Director


See how the specialist we found for Lynn solved her misdiagnosis

We give you peace of mind by getting you better quality care from the start.

Activate your account



Some common questions about our health benefit

What is Grand Rounds?
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Grand Rounds is a health benefit made available to you through your employer. We
are a guide and resource for your medical and health care-related needs. Our
services include finding you the top doctors and specialists in your insurance
network, booking doctor’s appointments on your behalf, getting you remote second
opinions from world-leading experts, answering any questions you may have about
your medical conditions, and more.
When should I use Grand Rounds?
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Use Grand Rounds when:

 * You need a primary care physician or specialist for an in-person visit. We’ll
   help you find trusted and experienced doctors within your insurance network
   and can even set the appointment for you.
 * You’d like quick answers to medical questions. We can provide you with
   over-the-phone guidance and support from a Grand Rounds doctor.
 * You’re unsure about a diagnosis, or you’ve been recommended surgery as a form
   of treatment. We can arrange for you to get a remote second opinion from a
   leading expert specializing in your area of need.

Who can use Grand Rounds?
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Grand Rounds is available at no cost to you and your dependents who are on your
employer-provided medical plan. Your employer provides this service so that you
have access to the best medical care possible.
How much will this cost me?
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Grand Rounds is fully covered by your employer and available at no cost to you
and your enrolled dependents. Simply enter your information and Grand Rounds
will waive all fees. Plan guidelines will apply for any treatments as a result
of the Expert Opinion or Office Visit – Grand Rounds will find the doctor,
collect all relevant medical records, and (if necessary) schedule the
appointment at no cost.
What can I expect from Grand Rounds?
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All Grand Rounds services can be easily accessed by calling our Care Team,
visiting app.grandrounds.com or by downloading the Grand Rounds mobile app. For
certain Grand Rounds services, a member of your Care Team will reach out to you
to learn about your exact needs. They’ll take care of everything, from finding
you the right doctor to collecting your medical records. Expect a care
coordinator to follow up with you after you’ve seen the recommended doctor, to
answer any questions you may have and start additional cases if needed.
What areas does Grand Rounds specialize in?
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Grand Rounds physicians span all conditions and specialty areas, including: back
and knee pain, cancer, heart disease, arthritis, behavioral health disorders,
migraines, digestive system disorders, dermatology, pediatrics, ACL tears, and
much more.
How does Grand Rounds select its physicians?
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Grand Rounds selects physicians based on their education and training, patient
outcomes, and location. As a result, we’re able to match you with highly
experienced doctors and specialists who are best suited to your personal
preferences and medical needs.
How much will it cost me to see a recommended doctor?
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Typically, you’ll only pay your regular copay and office visit fees for seeing
an in-network doctor. For further details, call the Grand Rounds Care Team,
available Monday through Friday from 8:00am - 9:00pm ET.
What will my doctor think about Grand Rounds reviewing my case?
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Most doctors are glad to get the opinions of their peers when assessing
complicated medical issues. Their primary goal is to get you feeling better. A
good way to frame a conversation with your treating physician regarding a Grand
Rounds expert opinion is:
 * “I requested a consultation about [condition] and here’s what I learned…”
 * “Here’s what I was surprised to find out…”
 * “Dr. Smith recommended these options for my care because of these reasons…”

Will this information go to my employer?
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Any personal health information you share with Included Health is held
confidentially and will not be shared by us, unless authorized by you, or where
legally permissible and/or required under applicable law.
Is Grand Rounds part of my insurance?
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Grand Rounds is not affiliated with your insurance, and operates separately to
guide your ongoing care. The goal of Grand Rounds is to provide you with useful
information about your health so that you can make informed decisions about your
medical care, and have healthier outcomes overall.
How does Grand Rounds use my SSN?
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The last four digits of your SSN are needed to confirm both your identity when
creating an account and your eligibility for the Grand Rounds benefit.

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1-855-431-5509


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