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PATIENT ENGAGEMENT SOFTWARE EMPOWERS PATIENTS & PROVIDERS

Provide Convenience. Reduce Anxiety. Boost Satisfaction

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WHEN PATIENT ENGAGEMENT TOOLS ARE INTEGRATED AND EASY TO USE, YOU DELIVER A
POSITIVE PATIENT EXPERIENCE

Simple and convenient, our patient engagement software solution lets patients
connect to your clinic digitally. They’re more satisfied. You’re more efficient.


OPTIMIZE THROUGHPUT

With texting and online registration, patients spend less time in your clinic,
speeding up throughput so you can see more patients. And with increased
demographic and data accuracy, you save time and money


INCREASE PATIENT BASE

With a simple, seamless scheduling experience that helps you make first-time
visitors lifetime patients, you build loyalty—and your client base


INFORM DECISIONS

Detailed benchmarks on wait times, satisfaction scores, online appointments vs.
walk-ins, and ROI, help you make informed staffing decisions and refine
processes


MANAGE YOUR REPUTATION

Mitigate negative patient experiences quickly in near real-time. Experity makes
it easy to monitor patient satisfaction, mitigate negative experiences, and
share good reviews


EXPERITY’S PATIENT ENGAGEMENT SOFTWARE SOLUTION ALLOWS US TO UNDERSTAND WHICH
CLINICS ARE CALLING PEOPLE BACK IN THE RIGHT ORDER.

It allows us to understand which clinics have the time between check-in and
registration. It helps us to understand which front desk staff probably needs
more training and which ones are the superstars. That’s very important to us
because we’re a data-driven company and it really gives us the ability to
understand where we need to put our efforts behind.

Tim Kiss
VP of MarketingCRH/PeachTree Immediate Care


INTEGRATED WORKFLOWS MEAN BETTER PATIENT OUTCOMES

Our patient engagement solution helps you keep wait times down, reduce front
desk effort, and boost customer satisfaction and loyalty. Patients can not only
reserve their space in line, online, but complete the full registration process
before even arriving in clinic—no paper required.


PLEASE PATIENTS

Make patients happy with easy online appointments, a quick visit, and a
remarkable experience


MANAGE QUEUES

Slot all your patients in one queue to simplify workflows and provide wait time
visibility for everyone


GET FEEDBACK

Measure engagement to gauge your clinic performance and strategically adapt

9 WAYS TO IMPROVE NPS SCORES AND REFERRALS AT YOUR URGENT CARE

Building patient trust and improving Net Promoter Scores (NPS) can be a
challenge in the urgent care industry. Check out our list of ways to connect
with your urgent care patients and bring them back for repeat visits.

Read the blog


EMPOWER YOUR PATIENTS WITH DIGITAL TOOLS

Enable your patients to come into your clinic when it works for them and supply
pre-visit information from their mobile device, cutting short the time they
spend in the office. It speeds up your workflow, reduces errors, and improves
patient satisfaction.

 * See 2.5x more patients with online reservation scheduling and registration
 * Reduce wait times by 80% with smart queuing
 * Earn 2-3x more reviews online with surveys




REPUTATION MANAGEMENT + AI-POWERED ACTION

Without insight to measure engagement, continuous improvement is hard to
achieve. Get the tools you need to gauge your clinic performance and make
changes to increase patient satisfaction.

 * Reputation management
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PATIENT CARE TAKES CENTER STAGE

We deliver fast, convenient, connected solutions that elevate urgent care and
evolve with healthcare to improve outcomes—for patients, providers, operators,
and our communities.


EMR/PM

Spend less time documenting visits and more time caring for patients. Simplify
and speed up your operations with workflows optimized for urgent care.


REVENUE CYCLE MANAGEMENT

Manage the complexities around urgent care coding, billing, and payer contracts.
Stay compliant and get reimbursed faster.


PATIENT ENGAGEMENT

Let patients easily connect with you from online registration to post-visit
feedback. Provide an excellent experience to drive repeat visits.


TELERADIOLOGY

Deliver quick and accurate radiology interpretations. Employ our remote,
board-certified radiologists for over read services.


CONSULTING

Open, expand, or enhance your business with insight from industry experts.
Leverage our decades worth of collective experience to guide your next steps.


I JUST LOVE EXPERITY’S SUPPORT TEAM.

If I call into the support team and I have a problem, they stay on the phone
with me until it’s completed. They call me the next day to make sure that
everything is working well, so they can close out on their tickets.

Sharayne Stone
Assistant to Business ManagerWellfast Urgent Care


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