support.microsoft.com
Open in
urlscan Pro
2600:140b:1c00:14af::f03
Public Scan
Submitted URL: https://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80040115-514-80040115-0
Effective URL: https://support.microsoft.com/en-US
Submission: On April 30 via manual from JP — Scanned from JP
Effective URL: https://support.microsoft.com/en-US
Submission: On April 30 via manual from JP — Scanned from JP
Form analysis 2 forms found in the DOM
Name: searchForm — GET /en-us/Search/results
<form class="c-search" autocomplete="off" id="searchForm" name="searchForm" role="search" action="/en-us/Search/results" method="GET"
data-seautosuggest="{"queryParams":{"market":"en-us","clientId":"7F27B536-CF6B-4C65-8638-A0F8CBDFCA65","sources":"Microsoft-Terms,Iris-Products,DCatAll-Products","filter":"+ClientType:StoreWeb","counts":"5,1,5"},"familyNames":{"Apps":"App","Books":"Book","Bundles":"Bundle","Devices":"Device","Fees":"Fee","Games":"Game","MusicAlbums":"Album","MusicTracks":"Song","MusicVideos":"Video","MusicArtists":"Artist","OperatingSystem":"Operating System","Software":"Software","Movies":"Movie","TV":"TV","CSV":"Gift Card","VideoActor":"Actor"}}"
data-seautosuggestapi="https://www.microsoft.com/msstoreapiprod/api/autosuggest"
data-m="{"cN":"GlobalNav_Search_cont","cT":"Container","id":"c3c1c9c3m1r1a1","sN":3,"aN":"c1c9c3m1r1a1"}" aria-expanded="false" style="overflow-x: visible;">
<div class="x-screen-reader" aria-live="assertive"></div>
<input id="cli_shellHeaderSearchInput" aria-label="Search Expanded" aria-autocomplete="list" aria-expanded="false" aria-controls="universal-header-search-auto-suggest-transparent" aria-owns="universal-header-search-auto-suggest-ul" type="search"
name="query" role="combobox" placeholder="Search for help" data-m="{"cN":"SearchBox_nav","id":"n1c3c1c9c3m1r1a1","sN":1,"aN":"c3c1c9c3m1r1a1"}" data-toggle="tooltip"
data-placement="right" title="Search for help" style="overflow-x: visible;">
<button id="search" aria-label="Search for help" class="c-glyph" data-m="{"cN":"Search_nav","id":"n2c3c1c9c3m1r1a1","sN":2,"aN":"c3c1c9c3m1r1a1"}" data-bi-mto="true"
aria-expanded="false" style="overflow-x: visible;">
<span role="presentation" style="overflow-x: visible;">Search</span>
<span role="tooltip" class="c-uhf-tooltip c-uhf-search-tooltip" style="overflow-x: visible;">Search for help</span>
</button>
<div class="m-auto-suggest" id="universal-header-search-auto-suggest-transparent" role="group" style="overflow-x: visible;">
<ul class="c-menu" id="universal-header-search-auto-suggest-ul" aria-label="Search Suggestions" aria-hidden="true" data-bi-dnt="true" data-bi-mto="true" data-js-auto-suggest-position="default" role="listbox" data-tel="jsll"
data-m="{"cN":"search suggestions_cont","cT":"Container","id":"c3c3c1c9c3m1r1a1","sN":3,"aN":"c3c1c9c3m1r1a1"}" style="overflow-x: visible;"></ul>
<ul class="c-menu f-auto-suggest-no-results" aria-hidden="true" data-js-auto-suggest-postion="default" data-js-auto-suggest-position="default" role="listbox" style="overflow-x: visible;">
<li class="c-menu-item" style="overflow-x: visible;"> <span tabindex="-1" style="overflow-x: visible;">No results</span></li>
</ul>
</div>
</form>GET /search/results
<form id="supHomeAndLandingPageSearchBoxForm" class="supHomeAndLandingPageSearchBoxForm" method="GET" action="/search/results" autocomplete="off" role="search">
<div class="supHomeAndLandingPageSearchBoxContainer"><input id="supHomeAndLandingPageSearchBox" name="query" type="search" placeholder="How can we help you?"><input id="supHomeAndLandingPageIsEnrichedQuery" type="hidden" name="isEnrichedQuery"
value="false"><button class="supHomeAndLandingPageSearchButton" type="submit" title="Search" data-bi-mto="" aria-label="Search"><span class="icon-mdl2 icon-forward"></span></button></div><input class="supHomeAndLandingPageSuggestionHider"
type="text">
</form>Text Content
YOU’RE INVITED TO TRY MICROSOFT 365 FOR FREE
Unlock now
Skip to main content
Microsoft
Support
Support
Support
* Home
* Microsoft 365
* Office
* Products
* Microsoft 365
* Outlook
* Microsoft Teams
* OneDrive
* OneNote
* Windows
* Microsoft Edge
* more ...
* Devices
* Surface
* PC Accessories
* Mobile
* Xbox
* PC Gaming
* HoloLens
* Hardware warranties
* Account & billing
* Account
* Microsoft Store & billing
* Resources
* What's new
* Community forums
* Microsoft 365 Admins
* Small Business Portal
* Developer
* Education
* Report a support scam
* More
* Buy Microsoft 365
* All Microsoft
* GLOBAL
* Microsoft 365
* Teams
* Copilot
* Windows
* Surface
* Xbox
* Deals
* Small Business
* Support
* Software Software
* Windows Apps
* AI
* Outlook
* OneDrive
* Microsoft Teams
* OneNote
* Microsoft Edge
* Skype
* PCs & Devices PCs & Devices
* Computers
* Shop Xbox
* Accessories
* VR & mixed reality
* Certified Refurbished
* Trade-in for cash
* Entertainment Entertainment
* Xbox Game Pass Ultimate
* PC Game Pass
* Xbox games
* PC and Windows games
* Movies & TV
* Business Business
* Microsoft Cloud
* Microsoft Security
* Dynamics 365
* Microsoft 365 for business
* Microsoft Power Platform
* Windows 365
* Microsoft Industry
* Small Business
* Developer & IT Developer & IT
* Azure
* Developer Center
* Documentation
* Microsoft Learn
* Microsoft Tech Community
* Azure Marketplace
* AppSource
* Visual Studio
* Other Other
* Microsoft Rewards
* Free downloads & security
* Education
* Gift cards
* Licensing
* Unlocked stories
* View Sitemap
Search Search for help
* No results
Cancel
Sign in to your account
Sign in
Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.
WELCOME TO MICROSOFT SUPPORT
Please sign in so we may serve you better Sign in
HELLO, , WELCOME TO MICROSOFT SUPPORT
* Microsoft 365
* Outlook
* OneDrive
* Windows
* Surface devices
* Gaming
* Microsoft Teams
* Microsoft Store
* Microsoft Edge
More Microsoft products
TRENDING TOPICS
MICROSOFT 365
* Install Microsoft 365
* Manage your subscriptions
* Manage payment and billing
MICROSOFT ACCOUNT & STORAGE
* Sign in to your Microsoft account
* Change your Microsoft account password
* How does Microsoft storage work?
ACTIVATION
* Activate Office
* Activate Windows
* Find your Windows product key
WINDOWS & DEVICES
* Windows 11 system requirements
* Windows 8.1 end of support
* Find your hardware warranty
MEET MICROSOFT COPILOT
Achieve anything you can imagine with your AI companion in the apps you already
use every day.
Start your Copilot journey
Where can I get Copilot?
EXPLORE
GENERATE ART WITH PAINT COCREATOR
Create amazing artwork with just a few words. Microsoft Paint Cocreator will
help you unleash your creativity and make your own artworks with the help of AI.
Generate Art with Paint Cocreator
ACHIEVE MORE WITH AI IN WINDOWS
Windows is the first PC platform to provide centralized AI assistance. Learn how
to achieve and create more with Copilot in Windows.
Learn More about Copilot in Windows
OFFICE IS NOW MICROSOFT 365
The home for your favorite tools and content. Now with new ways to help you
find, create, and share your content, all in one place.
Get the details
MICROSOFT 365 TRAINING CENTER
Get productive quickly with these Microsoft 365 videos, tutorials, and
resources.
BROWSE TRAINING OPTIONS
MICROSOFT 365 SMALL BUSINESS SUCCESS STORIES
Rashida Gaye
An insurance owner pursues passions.
Nathan Meeks
A solopreneur finds work-life balance.
Jimmy Davidson
A design build team works from anywhere.
Jazz Oden
A solopreneur keeps her business going.
Dave Quick
A small business owner rebuilds his company.
IF YOU'RE A SMALL BUSINESS OWNER
Find the information you need to build, run, and grow your small business with
Microsoft 365.
Visit Small business help and learning
MORE SUPPORT OPTIONS
CONTACT SUPPORT
* Contact us
* Ask the community
ENTERPRISE SUPPORT
* Support for business
* IT Pros and admins
PRIVACY & SECURITY
* Security
* Report a privacy concern
MORE SUPPORT
* Accessibility
* Report a support scam
GET MORE WITH COPILOT PRO
Supercharge your creativity and productivity with a premium Copilot experience.
Download the Copilot app for a 1-month free trial of Copilot Pro.
Get the Copilot app
Get started with Copilot Pro
What's new
* Surface Laptop Studio 2
* Surface Laptop Go 3
* Surface Pro 9
* Surface Laptop 5
* Microsoft Copilot
* Copilot in Windows
* Explore Microsoft products
* Windows 11 apps
Microsoft Store
* Account profile
* Download Center
* Microsoft Store support
* Returns
* Order tracking
* Certified Refurbished
* Microsoft Store Promise
* Flexible Payments
Education
* Microsoft in education
* Devices for education
* Microsoft Teams for Education
* Microsoft 365 Education
* How to buy for your school
* Educator training and development
* Deals for students and parents
* Azure for students
Business
* Microsoft Cloud
* Microsoft Security
* Dynamics 365
* Microsoft 365
* Microsoft Power Platform
* Microsoft Teams
* Copilot for Microsoft 365
* Small Business
Developer & IT
* Azure
* Developer Center
* Documentation
* Microsoft Learn
* Microsoft Tech Community
* Azure Marketplace
* AppSource
* Visual Studio
Company
* Careers
* About Microsoft
* Company news
* Privacy at Microsoft
* Investors
* Diversity and inclusion
* Accessibility
* Sustainability
English (United States) Your Privacy Choices Opt-Out Icon Your Privacy Choices
Your Privacy Choices Opt-Out Icon Your Privacy Choices Consumer Health Privacy
* Sitemap
* Contact Microsoft
* Privacy
* Manage cookies
* Terms of use
* Trademarks
* Safety & eco
* Recycling
* About our ads
* © Microsoft 2024