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TRUSTWAVE BLOG

The Trustwave Blog empowers information security professionals to achieve new
heights through expert insight that addresses hot topics, trends and challenges
and defines best practices.

143


WHAT TO DO WHEN YOU‘RE GETTING PHISHED BUT HAVE NO IDEA BECAUSE IT LOOKS TOTALLY
AUTHENTIC

access_timeMay 04, 2017
person_outlineDan Kaplan
share
 * 
 * 
 * 

A "huge, startlingly fast-moving, and perplexing" phishing attack made its way
to an estimated one million-plus Gmail users on Wednesday.

The scam, which spread via legitimate-looking invites that came from a trusted
contact asking the potential victim to view a Google Docs file, quickly became
the talk of the cyber world after it appeared to first target media
organizations and then spread like wildfire soon after.

"[W]hen you click on the [invite] link to open the file, you are directed to
grant access to an app that looks like Google Docs but is actually a program
that sends spam emails to everyone you've emailed," according to a Recode story,
which cited a thread on Reddit.

> @zeynep Just got this as well. Super sophisticated. pic.twitter.com/l6c1ljSFIX
> 
> — Zach Latta (@zachlatta) May 3, 2017

Google quickly fixed the issue, which did not relate to a vulnerability on its
end, by removing the bogus pages and applications involved in the attack. Adding
to the intrigue is that an ethical hacking student at U.K.-based Coventry
University is now claiming the whole incident was an accident and was merely
meant as a test for a final project he was working on - although there is
rightful skepticism abound.

Google on Wednesday night suggested fewer than 0.1 percent of its Gmail user
base was affected, although our own (admittedly unscientific and short-sampled)
Twitter poll found that 39 percent of respondents received or know someone who
received the phishing message. Did you? Please vote.

But beyond the attack itself, it is worth reminding you that phishing messages
only seem to be getting savvier and more authentic-looking, fooling even
seasoned experts. Gone are the days when obvious misspellings and grammatical
errors provide a dead giveaway that shenanigans are at play.

I asked Trustwave VP of Security Research Ziv Mador whether organizations should
just wave the white flag of surrender - or if there are still steps they can
take to keep phishing at bay.

"Some attacks are so well crafted that while we can provide some tips, they are
so slight that you really can't blame the victim anymore for doing something
unreasonable," Ziv told me. "The Grand Mars operation is another good example."

(That op, by the way, uses phone calls to add legitimacy).

Nobody wants to go through life thinking everyone is out to get them, but
practicing extreme cautiousness on the web these days still can pay dividends.
Ziv suggested that you:


1) THINK BEFORE YOU CLICK

"Don't rush to click links even if they seem legit and sent by someone you know.
If you did not expect them, check with your contact first to see if they
intended to send it. Remember, once your machine is infected, the malware may
send emails on your behalf."


2) DIG DEEPER

"If you have doubts about an email or invite - such as the tactic used with
Google Docs - first check the developer information or any other information
about the application or website involved. If the information there doesn't seem
right, don't continue (e.g. do not grant permissions)."


3) TURN TO TECHNOLOGY AND TEACHING

"For businesses especially, deploy a secure web gateway, which leverages
sophisticated logic to detect web-based attacks. Also, continually educate your
employees on how to identify phishing attacks, especially the ones that are so
good, you just can't believe they are malicious."

Dan Kaplan is manager of online content at Trustwave and a former IT security
journalist.

 


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