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Terms and Conditions > CDW Privacy Notice


CDW PRIVACY NOTICE

Last Updated: October 20, 2023




At CDW, we understand that your privacy is an important part of the trust you
place in us. This Notice explains how we collect, use, disclose and otherwise
process personal information in connection with our services. We encourage you
to read this Privacy Notice in its entirety. If you have any questions, you may
reach out to the CDW Privacy team at personaldatainquiry@cdw.com. 




--------------------------------------------------------------------------------








ADDITIONAL NOTICES


CALIFORNIA PRIVACY DISCLOSURES

These Additional California Privacy Disclosures supplement the information
contained in this CDW Privacy Notice. These Disclosures apply solely to our
processing of personal information of individual residents of the State of
California within the scope of the California Consumer Privacy Act of 2018
(CCPA).





EUROPEAN ECONOMIC AREA PRIVACY DISCLOSURES

These Additional European Economic Area (EEA) Privacy Disclosures supplement the
information contained in the CDW Privacy Notice. These Disclosures apply only to
our processing of your personal data where you are based in the EEA or
Switzerland.





CDW COOKIE NOTICE

This Cookie Notice supplements the information contained in our Privacy Notice
 by explaining how we and our business partners and services providers use
cookies and related technologies in the course of managing and providing our
online services and our communications to you. It explains what these
technologies are and why we use them, as well as your rights to control our use
of them.





EDUCATION TOOLS AND SERVICES PRIVACY DISCLOSURES

These additional Education Tools and Services Privacy Disclosures supplement
information contained in this CDW Privacy Notice. These Disclosures apply solely
to our suite of services and complimentary tools/software for educational
institutions. To the extent that the CDW Privacy Notice is inconsistent with the
Disclosures, the Disclosures will govern.

--------------------------------------------------------------------------------








WHO WE ARE

CDW: CDW is a leading integrated technology solutions provider primarily serving
business and governmental entities. CDW is headquartered in the United States,
with operations in Canada, the United Kingdom, and other locations around the
world. When we use the terms “CDW”, “we”, “us”, or “our” in this Notice, we are
referring to CDW LLC and its subsidiaries and affiliated companies worldwide.




--------------------------------------------------------------------------------








WHAT IS COVERED BY THIS NOTICE

Our Services: When we use the term “services”, we are referring to all the
services that we offer on our own behalf, including our product offerings and
the websites and mobile applications that post or link to this Notice.  We are
not referring to services that we provide solely on behalf of a third party,
such as outsourced IT services we may provide to another company. Please refer
to the privacy notice of the third party with which you have a relationship for
information on how they engage service providers, like us, to process personal
information on their behalf. 




Individuals: This notice applies to individuals whose data we process while
providing our services. When we use the term “you,” we are referring to
customers, customer contacts, partner contacts, website visitors, and others
whose information we regularly process in the course of providing our services.
It also applies to shareholders and investors of our company. This notice does
not apply to our processing of information related to job applicants, coworkers,
or former coworkers. 




We may update this Notice from time to time, for example if we start to use new
systems or processes that use your personal data. This Notice is not a contract,
and does not create any legal rights or obligations, and is not intended to
replace other notices or disclosures we may provide to you in connection with
your relationship with our organization. If this Notice conflicts with any of
those other notices or disclosures, they will take precedence.

--------------------------------------------------------------------------------








WHAT IS PERSONAL INFORMATION?

When we use the term “personal information” in this Notice, we mean information
that identifies, relates to, describes, is reasonably capable of being
associated with, or could reasonably be linked, directly or indirectly, to you.
It does not include aggregated or deidentified information that is maintained in
a form that is not capable of being associated with or reasonably linked to you.
To the extent we deidentify any data originally based on personal information,
we will maintain and use such data only in deidentified form and will not
attempt to reidentify the data.




--------------------------------------------------------------------------------








OUR COLLECTION OF PERSONAL INFORMATION

We collect various kinds of personal information in order to provide our website
and services and run our business. We collect this information directly from
you, automatically when you interact with our services, and from third parties.
We may collect, store, and use the following categories of personal information
about you: 





PERSONAL INFORMATION YOU PROVIDE

CONTACT INFORMATION

Such as your name, email address, social media handle, mailing address and phone
number




EMPLOYMENT INFORMATION

Such as your job title, department, employer or business, and if you perform
work on our behalf, information obtained from your resume and your drug or
background check (if any)




ACCOUNT INFORMATION

Such as your account ID, customer ID, username and password




INVESTMENT INFORMATION

Such as your CDW share purchasing history, number of shares held, value of the
shares, eligible dividends and the holder of record's name and address




TRANSACTION AND PAYMENT OR CREDIT INFORMATION

Such as payment information, credit information, order details, and
order/product preferences




EVENT OR VISITOR INFORMATION

Such as your attendance at a CDW event or information needed when you visit our
locations




SURVEY INFORMATION

Such as your responses to survey questions about your business and your
satisfaction with CDW




CONTEST ENTRY INFORMATION

Such as your statements and submissions for entry in a contest




USER GENERATED CONTENT

To the extent it is personal information, such as product reviews connected to
you




INQUIRY INFORMATION

Such as the content of your email, text, or chat with us and, where applicable,
your voice from calls with us








PERSONAL INFORMATION AUTOMATICALLY COLLECTED

LOG FILE DATA

Including your IP address, device operating system, application software,
browser type, peripheral devices, language, user log and clickstream data,
access times, Active Directory information and the websites you visited
before/after ours    




COOKIES AND RELATED TECHNOLOGY DATA

Including your usage and activity on our online services, information relating
to your orders, purchases and cart activity, using essential and non-essential
cookies, web beacons and related data collection technologies 




LOCATION DATA

Including your general geographic location based on your IP address or more
precise location when accessing our online services through a mobile device    




The Cookies, Related Technologies & Online Ads section below provides additional
information relating to our use of cookies and related technology. 








PERSONAL INFORMATION FROM OTHER SOURCES AND THIRD PARTIES

We also obtain personal information from other sources, which we may combine
with personal information we collect either automatically or directly from you.




We receive the same categories of personal information as described above from
the following sources and third parties:









WE COLLECT PERSONAL INFORMATION FROM OUR BUSINESS PARTNERS

Our business partners, such as product and software providers, collect personal
information and may share some or all of this information with us. For example,
we receive contact information from our product providers when we engage in
co-marketing campaigns for purposes of contacting prospective customers or
investors who may be interested in their products.




WE COLLECT PERSONAL INFORMATION FROM OUR SERVICE PROVIDERS

Our service providers, such as payment processors and analytics providers,
collect personal information and may share some or all of this information with
us. For example, we receive Personal Information from vendors to coordinate
events, facilitate survey activities, identify prospective customers or
investors and conduct marketing and analytics.




WE COLLECT PERSONAL INFORMATION FROM INFORMATION PROVIDERS

We may purchase, lease or otherwise obtain lists or information from third-party
list or information providers to correct or supplement personal information we
collect. For example, we may obtain updated contact information from third-party
information providers to reconnect with you.




WE COLLECT PERSONAL INFORMATION FROM PUBLICLY AVAILABLE SOURCES

We may collect personal information that we do not otherwise have (including
contact information, employment information and product preferences) from
websites and other publicly available sources for our business operations,
including identifying prospective customers or correcting outdated contact
information.




WE COLLECT PERSONAL INFORMATION FROM SOCIAL MEDIA PARTNERS

Some of our online services allow you to sign in and associate your social media
accounts with us, including, but not limited to, Twitter, LinkedIn, and Facebook
accounts. By using this functionality, you give us permission to access all the
elements of your social media profile, including personal information, that you
have made available to be shared and to use it in accordance with the social
media partner’s terms of use and this Notice. Please refer to the privacy
notices and privacy settings for your social media account for information about
what personal information is shared with us and other connected applications and
to manage the information that is shared through your social media account,
including information about your activities in connection with our services.




--------------------------------------------------------------------------------








OUR USE OF PERSONAL INFORMATION

We use your personal information to administer your account with us, provide and
improve our and our business partners’ services and products, provide you with
information and advertisements based on your interests and interactions with us,
contact you about our and our business partners’ services and products,
coordinate with our business partners to allow them to participate in limited
co-marketing opportunities with us, respond to your inquiries and requests,
prevent and investigate fraud, protect legal and contractual rights, comply with
legal obligations, and for other legitimate and reasonable activities associated
with running our business.




We use personal information we collect to:

 * Create and administer your account with us;
 * Process your order and credit requests;
 * Deliver products and services;
 * Send you transaction information, such as confirmations, invoices, technical
   notices, product and services information, updates, security alerts, support
   and administrative messages, and information about your credit with us;
 * Communicate with you about and facilitate contests, promotions and rewards,
   and upcoming events;
 * Process and deliver contest entries and rewards;
 * Provide you with news about products and services offered by us and our
   business partners;
 * Provide you with relevant advertisements;
 * Coordinate with our business partners to allow them to participate in limited
   co-marketing opportunities with us;
 * Provide you with an interactive social media experience that allows you to
   connect your social networking account with our online services;
 * Respond to your comments and questions and provide customer service;
 * Link or combine with other information we get from third parties, to help
   understand your needs, customize our offerings to those needs, and provide
   you with better service;
 * Conduct research and surveys used to measure our performance and improve our
   and our business partners’ products, services and customer experience;
 * Operate and improve our and our business partners’ services and products;
 * Facilitate the provision of software updates, product support, and other
   services related to our and our business partners’ mobile applications and
   other products;
 * Manage investor relations and investments in our company, including by
   providing you information about our company and related investments,
   processing investment transactions and paying dividends, preparing tax
   returns and other investor-related documents, and managing our cap table;
 * Prevent, investigate or provide notice of fraud or unlawful or criminal
   activity;
 * Enforce and carry out contracts and agreements; 
 * Maintain the health and safety of our customers, coworkers, visitors,
   partners, and others who may visit our locations;
 * And comply with legal obligations and protect and defend our legal rights.




--------------------------------------------------------------------------------








COOKIES, RELATED TECHNOLOGIES & ONLINE ADS

As described in the Our Collection of Personal Information section of this
Notice, we and our third-party partners and providers automatically collect
certain types of information about your online activities over time and across
websites, including our online services and other websites you may visit. We
collect this information through our third-party partners' and providers’ use of
a variety of technologies, including cookies, web beacons, pixels, embedded
scripts, location-identifying technologies, and logging technologies. Many of
these technologies are used to run our online services, assess the performance
of our online services, allow you to use certain non-essential features of our
online services or conduct analytics on the traffic and usage trends of our
online services, including statistics about our customer base. Some of these
technologies are used to make advertisements and marketing materials more
relevant to you and your interests, including through the use of advertising
tracking technologies.




You have certain choices that may limit or affect our and our third-party
partners' and providers' ability to use cookies and related technologies for
these purposes. For more information about how CDW uses cookies and related
technologies, or to learn about your choices, you can view the CDW Cookie Notice
here. If you are a resident of California, Canada, or the EEA or Switzerland,
please visit our Additional California Privacy Disclosures, Canada Cookie Policy
or our EEA Cookie Policy to review additional disclosures applicable to you. You
may make certain choices about these technologies by interacting with out cookie
banner or by clicking on the Do Not Sell or Share My Personal Information link.




--------------------------------------------------------------------------------








OUR DISCLOSURE OF PERSONAL INFORMATION

We disclose personal information in the following ways:






WE DISCLOSE PERSONAL INFORMATION WITHIN CDW

We are able to offer you the products and services we make available because of
the hard work of our team members across all CDW entities. CDW entities disclose
personal information to other CDW entities for purposes and uses consistent with
this Notice. For example, we may disclose your contact information and
transaction information to process and fulfill your order or to facilitate
communication between you and a local CDW representative. 




WE DISCLOSE PERSONAL INFORMATION TO OUR BUSINESS PARTNERS

We coordinate with third parties with whom we do business to make our and their
products and services available to you. We disclose personal information to
these business partners for reasons like facilitating your purchase of a product
manufactured by our business partners, or for our business partners’
participation in limited co-marketing opportunities with us. 




WE DISCLOSE PERSONAL INFORMATION TO OUR SERVICE PROVIDERS

We engage service providers to perform functions and services on our behalf and
under our instruction to make our products and services available to you and may
disclose personal information to them. For example, we may disclose transaction
information to our payment processors and/or invoicing partners to facilitate
your transaction and we may disclose additional personal information to service
providers for auditing, compliance, investment management and corporate
governance functions. 




WE DISCLOSE PERSONAL INFORMATION TO OUR SUPPLIERS AND DISTRIBUTORS

We coordinate with and disclose personal information to our suppliers and
distributors related to transactions facilitated by us, as well to improve our
performance, products and services. Our suppliers and distributors also use
personal information for their own internal purposes (including administrative
purposes).




WE DISCLOSE PERSONAL INFORMATION TO OUR ADVERTISING PARTNERS

We coordinate with and disclose personal information to advertising partners,
such as search engines and social media advertising providers, for purposes of
serving personalized and targeted advertisements to you on third-party platforms
and to measure advertising engagement. For more information, including how to
opt out of interest-based advertising, please refer to our Cookies, Related
Technologies & Online Ads section. 




WE DISCLOSE PERSONAL INFORMATION WITH YOUR CONSENT

We may disclose personal information about you to certain other third parties
not described in this Notice with your consent.




WE DISCLOSE PERSONAL INFORMATION FOR CORPORATE BUSINESS TRANSACTIONS

We may take part in or be involved with a corporate business transaction, such
as a merger, acquisition, joint venture, or financing or sale of company assets.
We may disclose personal information to a third-party during negotiation of, in
connection with or as an asset in such a corporate business transaction.
Personal information may also be disclosed in the event of insolvency,
bankruptcy or receivership.




WE DISCLOSE PERSONAL INFORMATION IN ACCORDANCE WITH OUR LEGAL OBLIGATIONS AND
RIGHTS

We may disclose personal information to third parties, such as legal advisors
and law enforcement:

 * in connection with the establishment, exercise, or defense of legal claims;
 * to comply with laws or to respond to lawful requests and legal process;
 * to protect the rights and property of us, our agents, customers, and others,
   including to enforce our agreements, policies, and terms of use;
 * to detect, suppress, or prevent fraud;
 * to reduce credit risk and collect debts owed to us;
 * to protect the health and safety of us, our customers, or any person; or
 * as otherwise required by applicable law.




--------------------------------------------------------------------------------








COMMUNICATION PREFERENCES

If you have opted in to our marketing communications (or where permitted by law,
if you have provided us or we have obtained your contact information), we may
send you email messages, direct mail offers, push notifications or other
communications regarding products or services depending on the method of
communication selected. You may ask us not to do so by:

 * following the opt-out instructions in promotional communications;
 * for email marketing, by visiting your account settings here (US) or here
   (Canada); and
 * for Catalog subscription, by clicking here (US) or here (Canada). 

To manage any email or Catalog subscriptions in the UK, please contact us at
marketing@uk.cdw.com. You may also make requests about your contact preferences
and changes to your information by contacting your account manager, or by
contacting Customer Relations (US or Canada). If you opt out of promotional
emails, we may still send you non-promotional emails, such as emails about your
accounts or our ongoing business relations.




--------------------------------------------------------------------------------








HOW WE PROTECT PERSONAL INFORMATION

We are committed to protecting the security and privacy of your personal
information. We maintain strict administrative, technical, and physical
procedures to protect personal information against unauthorized access, theft
and loss. While we attempt to protect your personal information in our
possession, no method of transmission over the internet or security system is
perfect, and we cannot guarantee that personal information will remain secure in
all circumstances.




--------------------------------------------------------------------------------








REGION-SPECIFIC DISCLOSURES

We may choose or be required by law to provide different or additional
disclosures relating to the processing of personal information about residents
of certain countries and regions. Please click below to review additional
disclosures applicable to you:




 * If you are a resident of the State of California in the United States, click
   here for additional California privacy disclosures.  
 * If you are a resident of the State of Nevada in the United States, Chapter
   603A of the Nevada Revised Statutes permits a Nevada resident to opt out of
   future sales of certain covered information that a website operator has
   collected or will collect about the resident. To submit such a request,
   please contact us at personaldatainquiry@cdw.com.
 * If you are a resident of Canada, click here for our Canada Cookie Notice.
 * If you are based in the United Kingdom, European Economic Area (EEA) or
   Switzerland, click here for additional EEA privacy disclosures.




--------------------------------------------------------------------------------








CHILDREN’S PRIVACY

Our online services are general audience sites intended for corporate and
governmental purchasers. Our services are not directed to, and we do not intend
to, or knowingly, collect or solicit personal information from children under
the age of 13. If you are under the age of 13, do not use our services or
provide us with any personal information either directly or by other means. If a
child under 13 has provided personal information to us, we encourage the child’s
parent or guardian to contact us to request that we remove the personal
information from our systems. If we learn that any personal information we
collect has been provided by a child under the age of 13, we will promptly
delete that personal information.




--------------------------------------------------------------------------------








THIRD PARTY WEBSITES

Our services may contain links to or from third-party websites, applications, or
services. Except where we post, link to or expressly adopt or refer to this
Notice, this Notice does not apply to, and we are not responsible for, any
personal information practices of third-party websites and online services or
the practices of other third parties. To learn about the personal information
practices of third parties, please visit their respective privacy notices.




--------------------------------------------------------------------------------








CHANGES TO THIS NOTICE

We may update this Notice from time to time. When we make changes to this
Notice, we will change the date at the beginning of this Notice to include the
"Last Updated" date. If we make material changes to this Notice, we will notify
you by email to your registered email address, by prominent posting on our
services, or through other appropriate communication channels. All changes shall
be effective from the date of publication unless otherwise provided in the
notification.




--------------------------------------------------------------------------------








HOW TO CONTACT US

If you have any questions or requests in connection with this Notice or other
privacy-related matters, please send an email to personaldatainquiry@cdw.com.




Alternatively, inquiries may be addressed to:

Global Compliance & Ethics

CDW LLC

200 N. Milwaukee Ave.

Vernon Hills, IL 60061

USA

11/1/2023, 4:11:06 PM

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