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Skip to main content CONTINUE TO SITE ➞ DON’T MISS TOMORROW’S BANKING INDUSTRY NEWS Let Banking Dive’s free newsletter keep you informed, straight from your inbox. * Daily Dive M-F Topics include: Commercial banking, payments, credit unions, technology, risk, regulations, policy * Fintech Weekly Every Wednesday Topics covered: Bank/fintech relationship, banks buying fintechs, regulations, rise of neobanks By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. * Deep Dive * Opinion * Library * Events * Press Releases * Topics Sign up * Search * Sign up Search * Commercial * Retail * Credit Unions * Payments * Regulations & Policy * Technology * Risk * Fintech Spencer Platt via Getty Images ONETIME CFO CONTENDER HAMMACK TO LEAVE GOLDMAN, 2 OTHERS MULL QUITTING: SOURCES The bank’s co-head of mergers and acquisitions and co-head of European investment banking have both threatened to quit after they weren’t included in a new operating committee, sources told the Financial Times. Read more ➔ TOP STORIES 1. JPMORGAN CHASE SUED OVER BOUNCED CHECK FEES 2. OCC’S HSU CALLS FOR FEDERAL PAYMENTS LICENSING 3. MASTERCARD TO BE DINGED BY CAPITAL ONE-DISCOVER DEAL 4. NEON MONEY CLUB LAUNCHES DATING APP FOR THOSE WITH GOOD CREDIT 5. AI COULD SPARK CHANGE IN THE SMB LENDING SPACE THE LATEST * Access now➔ Trendline THE GROWING USE OF AI IN BANKING In the year since ChatGPT debuted, established banks and challengers have raced to harness the technology, and executive talk on AI has become decidedly more plentiful. * Permission granted by Navy Federal Credit Union NAVY FEDERAL BOOSTS COO TO TOP EXECUTIVE ROLE Dietrich Kuhlmann, a 35-year Navy veteran, becomes CEO of the nation’s largest credit union March 1. He takes the helm from Mary McDuffie, under whom membership grew by 5 million and assets nearly doubled. Credit Unions * Drew Angerer via Getty Images FRASER’S PAY IS STILL ON THE BOTTOM RUNG, BUT THE FLOOR HAS RISEN The Citi CEO saw a 6.1% compensation boost to $26 million — on trend among bank chiefs — in a year when the lender launched its toughest reshuffle. Regulations & Policy * Win McNamee via Getty Images CAPITAL ONE-DISCOVER DEAL MAY SPARK ANTITRUST CONCERN While the $35.3 billion acquisition is expected to prompt antitrust concerns related to consumer card lending, regulators may see competition benefits in the card network arena. Payments * “Truist Plaza” by Tyler Lahti is licensed under CC BY-SA 2.0 TRUIST SELLS REST OF INSURANCE ARM VALUED AT $15.5B TO PRIVATE-EQUITY FIRMS Insurance distributors like Truist Insurance Holdings have been attractive to private investors due to their cash flows and risk profile, S&P Global Market Intelligence analyst Tim Zawacki said. The deal is projected to close in the second quarter. Retail * Access now➔ Fotolia Trendline CREATING WINNING CUSTOMER SERVICE IN THE BANKING INDUSTRY Banks and fintechs have a choice when looking to grow: Identify a new customer segment and expand services, or drill down and better serve the clients they have. Access now➔ Trendline THE GROWING USE OF AI IN BANKING In the year since ChatGPT debuted, established banks and challengers have raced to harness the technology, and executive talk on AI has become decidedly more plentiful. * Oli Scarff via Getty Images BARCLAYS ROLLS OUT REORGANIZATION, EYES £10B IN SHAREHOLDER RETURNS The U.K. bank launched a long-awaited three-year plan Tuesday to split itself into five divisions and cut £2 billion in costs. Commercial * Win McNamee / Staff via Getty Images CAPITAL ONE TO ACQUIRE DISCOVER IN $35.3B DEAL The transaction would give a big boost to a bank well-known for its credit card component, yet lend regulatory gravitas and investment dollars to a struggling card network. Commercial * Chris Hondros via Getty Images JPMORGAN TO PAY NEARLY $350M OVER TRADE REPORTING ERRORS The lender has agreed to pay the penalty to two U.S. regulators and is in “advanced negotiations” with a third, JPMorgan said in a filing Friday. Commercial * Paul Morigi via Getty Images GOLDMAN BOOSTS DAVID SOLOMON’S PAY 24% TO $31M The bank rewarded its CEO for leading a retreat from consumer lending, despite a 24% dip in net income on the year. The package likely makes Solomon the U.S.’s third-best-paid bank CEO. Commercial * Access now➔ Trendline NAVIGATING THE COMPLIANCE LANDSCAPE IN BANKING Compliance is more than just individual orders and actions. Banking Dive explores some of the most-anticipated — and debated — upcoming rules with which banks may have to comply. Access now➔ Fotolia Trendline CREATING WINNING CUSTOMER SERVICE IN THE BANKING INDUSTRY Banks and fintechs have a choice when looking to grow: Identify a new customer segment and expand services, or drill down and better serve the clients they have. * Kent Nishimura via Getty Images WARREN PROBES ZELLE SCAM POLICY Three senators, including Elizabeth Warren, asked Zelle owner Early Warning Services to provide detailed information about its fraud reimbursement policy. Payments * Chip Somodevilla via Getty Images CROSS-BORDER PAYMENTS REMAIN FOCUS FOR FED Tools that “automate processes, reduce costs and promote effective safeguards across jurisdictions” may help improve cross-border payments, a Federal Reserve official said last week. Payments * Justin Sullivan via Getty Images WELLS FARGO FAKE-ACCOUNTS CONSENT ORDER LIFTED BY OCC The Office of the Comptroller of the Currency said the bank’s “safety and soundness” and its compliance with regulations have prompted the agency to terminate the 2016 consent order. Commercial * Courtesy of The Howard Hughes Corp. Column DIVE DEPOSITS: REGULATORS, BANKERS TALK ABOUT NYCB WITHOUT SAYING ITS NAME The Fed’s vice chair for supervision pledged more scrutiny of CRE portfolios and a closer look when banks cross a certain asset threshold. Commercial * Thomas Lohnes via Getty Images DEUTSCHE BANK UPS ITS IN-OFFICE WORK REQUIREMENTS Managers will be required to work in the office four days a week, and others will be required to be present three days a week, starting in June. Commercial * Anna Moneymaker via Getty Images FED UNVEILS 2024 STRESS TEST SCENARIOS The results of the stress test, which will include 32 banks instead of 23 compared to last year, are expected to be out in June, the Federal Reserve said. Commercial * Spencer Platt via Getty Images JPMORGAN, STATE STREET EXIT CLIMATE ACTION 100+ COALITION BlackRock also revised its membership after the coalition announced its “phase 2” requirements that signatories enhance their corporate disclosure and implement climate transition plans. Risk * Justin Sullivan via Getty Images CITI TO MONITOR HOW OFTEN PRIVATE BANKERS MAKE CLIENT CALLS: REPORT The lender wants its private bankers to contact its clients at least once every 90 days and record in detail the conversations, the Financial Times reported Wednesday. Commercial * Chris Hondros via Getty Images VIVA WALLET CEO SUES JPMORGAN, CLAIMING BANK IS LIMITING GROWTH Haris Karonis alleges JPMorgan, which owns 48.5% of Viva, is seizing on “perverse incentives” that allow the bank to take full control of the fintech if its value falls below €5 billion next year. Commercial * Mario Tama via Getty Images MORGAN STANLEY TO CUT SEVERAL HUNDRED WEALTH MANAGEMENT JOBS: REPORTS Affected employees — mostly non-customer-facing employees and a number of roles made redundant by the E*Trade deal — could be notified this week, sources told The Wall Street Journal. Retail * Photo by Matt Cardy/Getty Images via Getty Images RBC’S CITY NATIONAL CUTS ABOUT 100 EMPLOYEES The job reductions come in addition to a 5% headcount trim the Los Angeles-based bank’s parent company put in place during the quarter that ended Oct. 31. Retail * Maks_Lab via Getty Images HTLF SHEDS ITS MONTANA FOOTPRINT The Denver-based institution sold six of its branches in Big Sky Country to Kalispell-based Glacier Bank and three others to Miles City-based Stockman Bank. Commercial * Jeff Swensen via Getty Images PNC WANTS TO OPEN 100 NEW BRANCHES BY 2028 The bank pledged to invest roughly $1 billion to open locations in cities such as Dallas, Denver and Houston, and to renovate existing branches. Commercial * Justin Sullivan via Getty Images IRS SUES FDIC TO GET $1.45B IN SVB BACK TAXES The amount covers corporate income and employment taxes due between 2020 and 2023, but is an estimate because a review of the tax returns is ongoing, the IRS said. The FDIC has denied SVB’s entire tax claim. Regulations & Policy * Pablo Blazquez Dominguez via Getty Images SANTANDER SAYS NO BREACHES OF US SANCTIONS FOUND IN INTERNAL REVIEW: REPORTS The Spanish bank conducted an internal review following a Financial Times report that money held there violated sanctions held by the U.S. against Iran, according to a memo seen by Bloomberg and Reuters. Regulations & Policy * Permission granted by SoLo Funds SOLO FUNDS NEARS 2M USERS The peer-to-peer lending platform has faced some regulatory backlash, but a study from London’s Centre for Economics and Business Research shows it’s cheaper than many other subprime options. Payments * Plaid PLAID NAMES CLOUDFLARE VET AS ITS FIRST PRESIDENT AHEAD OF ‘EVENTUAL’ IPO The fintech’s hiring of Jen Taylor, Cloudflare’s ex-chief product officer, comes months after Plaid appointed its first CFO and named another executive as head of Europe. Fintech More stories Access now➔ Trendline NAVIGATING THE COMPLIANCE LANDSCAPE IN BANKING Compliance is more than just individual orders and actions. Banking Dive explores some of the most-anticipated — and debated — upcoming rules with which banks may have to comply. GET THE FREE NEWSLETTER Subscribe to Banking Dive for top news, trends & analysis Email: * Select Newsletter: Daily Dive M-F * Select Newsletter: Fintech Weekly Every Wednesday * Select user consent: By signing up to receive our newsletter, you agree to our Terms of Use and Privacy Policy. You can unsubscribe at anytime. Sign up A valid email address is required. Please select at least one newsletter. MOST POPULAR 1. Navy Federal boosts COO to top executive role 2. Capital One-Discover deal may spark antitrust concern 3. Warren probes Zelle scam policy 4. Capital One to acquire Discover in $35.3B deal LIBRARY RESOURCES * Trendline Creating winning customer service in the banking industry Supported by Glia * Playbook Why Consumer Banks Are Turning to Fixed Wireless Access Custom content for T-Mobile for Business * Trendline The Banking Dive Outlook on 2024 Supported by Banking Dive View all COMPANY ANNOUNCEMENTS * Groundbreaking New Event Focused on Convergence of Fintech and AI Announced From Fin+AI Conference * Echelon Risk + Cyber Introduces Security Team as a Service (STaaS) to Mature Cyber Strategy fo… From Echelon Risk + Cyber * AnalyticsIQ and Claritas Expand Partnership to Boost Results for Financial Services Marketers … From AnalyticsIQ * Narmi Unveils Narmi Functions: A Game-Changing Tool for Platform Customization From Narmi View all | Post a press release WHAT WE’RE READING * Financial Times Bad property debt exceeds reserves at largest US banks * Bloomberg How KKR Helped JPMorgan Seal a Key Victory Over Private Credit * The Wall Street Journal AI’s Unlikely Benefactor: Blackstone’s 77-Year-Old CEO Steve Schwarzman View all EVENTS * 27 FEB Conference FinovateEurope London Presented by Informa Connect * 21 MAY Conference FinovateSpring 2024 San Francisco, CA Presented by Informa Connect INDUSTRY INTEL * How IT in Financial Services Can Stay Competitive in Economic Uncertainty Webinar - on demand • Provided by Riverbed * An IT Leader’s Guide to Legacy Modernization: How 7 companies modernized core systems eBook • Provided by OutSystems * 2024 Financial Services Data & AI Predictions: Trends Shaping the Future of the Industry Webinar - on demand • Provided by Snowflake Access now➔ Trendline THE GROWING USE OF AI IN BANKING In the year since ChatGPT debuted, established banks and challengers have raced to harness the technology, and executive talk on AI has become decidedly more plentiful. 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