www.canadapost-postescanada.ca Open in urlscan Pro
2600:1400:d:5a4::1dc5  Public Scan

Submitted URL: https://t.notifications.canadapost-postescanada.ca/info4/r/?id=h7103ef9,77bab4e,44fb3b8
Effective URL: https://www.canadapost-postescanada.ca/cpc/en/support/kb/receiving/e-post/how-to-use-epost-answers-to-faq
Submission: On March 08 via manual from IN — Scanned from CA

Form analysis 1 forms found in the DOM

Name: headerSISUPOST https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/login?stepupId=smb_mode1,consumer,commercial_link,smb_link&sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport%2Fkb%2Freceiving%2Fe-post%2Fhow-to-use-epost-answers-to-faq&targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport%2Fkb%2Freceiving%2Fe-post%2Fhow-to-use-epost-answers-to-faq%3FforceVouchFor%3Dtrue&businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue

<form method="post"
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  stepup="1" name="headerSISU" class="cpidSignIn sso_form" businessurl="https://www.canadapost.ca/dash-tableau/en/" id="signinFormMobile">
  <div class="signin-account-container">
    <h3 class="signin-header">Access your account</h3>
    <label for="username" class="title">Username</label>
    <input id="username" placeholder="" name="username" type="text">
    <div class="rememberme-wrapper">
      <input value="1" id="rememberme" name="rememberme" type="checkbox">
      <label for="rememberme">Remember my username on this device</label>
    </div>
    <label for="password" class="title">Password</label>
    <input id="password" placeholder="" name="password" type="password" autocomplete="nope">
    <input value="Sign in" class="button" type="submit">
    <div class="user-secure"> Forgot
      <a href="https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/forgot-username?&amp;sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport%2Fkb%2Freceiving%2Fe-post%2Fhow-to-use-epost-answers-to-faq&amp;targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport%2Fkb%2Freceiving%2Fe-post%2Fhow-to-use-epost-answers-to-faq%3FforceVouchFor%3Dtrue&amp;businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue" class="sso_link" businessurl="https://www.canadapost.ca/dash-tableau/en/" tabindex="0">Username?</a>
      or
      <a href="https://sso-osu.canadapost-postescanada.ca/lfe-cap/en/forgot-password?&amp;sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport%2Fkb%2Freceiving%2Fe-post%2Fhow-to-use-epost-answers-to-faq&amp;targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport%2Fkb%2Freceiving%2Fe-post%2Fhow-to-use-epost-answers-to-faq%3FforceVouchFor%3Dtrue&amp;businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue" class="sso_link" businessurl="https://www.canadapost.ca/dash-tableau/en/" tabindex="0">Password?</a>
    </div>
  </div>
  <div class="create-account-container">
    <h3 class="signin-header">Register online</h3>
    <p class="signup-text-mobile"> Create an online account in a few easy steps! </p>
    <a href="https://sso-osu.canadapost-postescanada.ca/pfe-pap/en/registration?&amp;sourceUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport%2Fkb%2Freceiving%2Fe-post%2Fhow-to-use-epost-answers-to-faq&amp;targetUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fcpc%2Fen%2Fsupport%2Fkb%2Freceiving%2Fe-post%2Fhow-to-use-epost-answers-to-faq%3FforceVouchFor%3Dtrue&amp;businessUrl=https%3A%2F%2Fwww.canadapost-postescanada.ca%2Fdash-tableau%2Fen%2F%3FforceVouchFor%3Dtrue" stepup="1" class="button sso_link" businessurl="https://www.canadapost.ca/dash-tableau/en/" tabindex="0">Register now</a>
  </div>
</form>

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         Learn about domestic shipping speeds and features.
         
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          * Expedited Parcel – USA
            
            
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          * International Parcel – Air or Surface
            
            
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          * Xpresspost – USA
            
            
            XPRESSPOST – USA
            
            
         
          * Xpresspost – International
            
            
            XPRESSPOST – INTERNATIONAL
            
            
         
          * Priority Worldwide
            
            
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       * View restrictions
         
         
         VIEW RESTRICTIONS
         
         Learn about non-mailable and controlled restrictions by country
      
       * Estimate duties and taxes
         
         
         ESTIMATE DUTIES AND TAXES
         
         Estimate duties and taxes
      
       * Find customs codes
         
         
         FIND CUSTOMS CODES
         
         
      
       * Complete customs form
         
         
         COMPLETE CUSTOMS FORM
         
         
      
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    * Access our quick tools
      
      
      ACCESS OUR QUICK TOOLS
      
      Quick links to track your parcel, find an address or postal code.
      
       * Snap Ship
         
         
         SNAP SHIP
         
         Online shipping tool best for small businesses.
      
       * Shipping Manager
         
         
         SHIPPING MANAGER
         
         Online shipping tool for large volume shippers with a parcels contract.
      
       * Request a pickup
         
         
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         Have us pick up packages from your business for shipping.
   
    * Simplify returns
      
      
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       * Customer return policy
         
         
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         Create and manage return policies online, for free.
   
    * Get shipping resources and articles
      
      
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      Business Matters blog.

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             * Get to the tool
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            SNAP ADMAIL
            
            
         
          * Find a partner
            
            
            FIND A PARTNER
            
            
         
          * Precision Targeter
            
            
            PRECISION TARGETER
            
            Precision Targeter
      
       * Discover similar customers
         
         
         DISCOVER SIMILAR CUSTOMERS
         
         Effectively target potential customers using postal code data.
      
       * Send Personalized Mail
         
         
         SEND PERSONALIZED MAIL
         
         Launch a campaign with personalized, addressed direct mail.
      
       * Why direct mail marketing?
         
         
         WHY DIRECT MAIL MARKETING?
         
         Our research shows how direct mail supports marketing campaigns.
   
    * Audience insights and solutions
      
      
      AUDIENCE INSIGHTS AND SOLUTIONS
      
      Access targeted customer lists to boost your sales.
      
       * Rent our prospect lists
         
         
         RENT OUR PROSPECT LISTS
         
         Use the most current address data to target and segment customers.
         
          * NCOA Mover Data
            
            
            NCOA MOVER DATA
            
            
      
       * Clean your customer lists
         
         
         CLEAN YOUR CUSTOMER LISTS
         
         Learn about services that increase the accuracy of customer data.
         
          * NCOA mover data service
            
            
            NCOA MOVER DATA SERVICE
            
            
      
       * Get audience insights
         
         
         GET AUDIENCE INSIGHTS
         
         Analyze campaign data to optimize future campaigns.
      
       * License our data
         
         
         LICENSE OUR DATA
         
         Use our data products to create your campaign mailing lists.
   
    * Get marketing resources and articles
      
      
      GET MARKETING RESOURCES AND ARTICLES
      
      Business Matters blog.

 * E-commerce
   
   
   E-COMMERCE
   
   Learn about services to support your online business for customers.
   
    * Start selling online
      
      
      START SELLING ONLINE
      
      Learn about setting up your online store with our partners.
   
    * E-commerce Innovation Awards
      
      
      E-COMMERCE INNOVATION AWARDS
      
      
   
    * Enhance your e-commerce operations
      
      
      ENHANCE YOUR E-COMMERCE OPERATIONS
      
      Learn about services to enable online purchase, delivery and returns.
      
       * Verify customer addresses
         
         
         VERIFY CUSTOMER ADDRESSES
         
         Integrate AddressComplete™ to improve your online checkout experience.
      
       * Display rates and delivery dates
         
         
         DISPLAY RATES AND DELIVERY DATES
         
         Integrate shipping costs and speeds directly in your online checkout.
      
       * Request a pickup
         
         
         REQUEST A PICKUP
         
         Have us pick up packages from your business for shipping.
      
       * Provide parcel tracking
         
         
         PROVIDE PARCEL TRACKING
         
         Add tracking to your website and let customers track their purchase.
      
       * Ship from a store
         
         
         SHIP FROM A STORE
         
         Ship online purchases to customers from the closest retail store.
      
       * Deliver to a post office
         
         
         DELIVER TO A POST OFFICE
         
         Offer post office pickup of purchases to your customers.
      
       * Simplify returns
         
         
         SIMPLIFY RETURNS
         
         Create the best returns experience for your customers.
   
    * Integrate with our APIs
      
      
      INTEGRATE WITH OUR APIS
      
      Use free APIs to integrate our services directly with your website.
   
    * Get e-commerce resources and articles
      
      
      GET E-COMMERCE RESOURCES AND ARTICLES
      
      Business Matters blog.

 * Small business
   
   
   SMALL BUSINESS
   
   Learn about shipping tools and discounts tailored for small business.
   
    * Shipping discounts
      
      
      SHIPPING DISCOUNTS
      
      Learn about savings program discount levels.
   
    * Start selling online
      
      
      START SELLING ONLINE
      
      Learn about setting up your online store with our partners.
   
    * Exclusive discounts
      
      
      EXCLUSIVE DISCOUNTS
      
      
   
    * Direct mail discounts
      
      
      DIRECT MAIL DISCOUNTS
      
      Learn about small business savings on direct mail marketing campaigns.
   
    * Snap Ship
      
      
      SNAP SHIP
      
      Create shipping labels online and access discounted rates.

 * Postal services
   
   
   POSTAL SERVICES
   
   Learn about mailing services to support your business operations.
   
    * Mailing
      
      
      MAILING
      
      Learn about services to manage your business mailings.
      
       * Get business letter discounts
         
         
         GET BUSINESS LETTER DISCOUNTS
         
         Learn about savings on large-volume business correspondence mail.
      
       * Send publications
         
         
         SEND PUBLICATIONS
         
         Access lower postage rates on magazines, newspapers and newsletters.
      
       * Prepaid reply mail
         
         
         PREPAID REPLY MAIL
         
         Include postage-paid return mail as part of direct mail campaigns.
         
          * Design and track reply mail
            
            
            DESIGN AND TRACK REPLY MAIL
            
            
      
       * Forward your mail
         
         
         FORWARD YOUR MAIL
         
         Forward mail to a new or temporary address.
      
       * Hold your mail
         
         
         HOLD YOUR MAIL
         
         Temporarily stop mail delivery to your address.
      
       * Register your mail
         
         
         REGISTER YOUR MAIL
         
         Pay a flat rate for Registered Mail™ and get a signature upon arrival.
   
    * Money services and prepaid cards
      
      
      MONEY SERVICES AND PREPAID CARDS
      
      Learn about worldwide money transfers and buying secure, prepaid cards.
      
       * Money orders
         
         
         MONEY ORDERS
         
         Send certified cashable documents securely through the mail.
      
       * Prepaid credit cards
         
         
         PREPAID CREDIT CARDS
         
         Buy prepaid cards at the post office for shopping and travel.
      
       * Gift cards and prepaid products
         
         
         GIFT CARDS AND PREPAID PRODUCTS
         
         Buy gift cards and phone vouchers at the post office.
   
    * Find a post office
      
      
      FIND A POST OFFICE
      
      
   
    * Rent a post office box
      
      
      RENT A POST OFFICE BOX
      
      Get your business mail delivered to a secure Postal Box.
   
    * Digital mail and document sharing
      
      
      DIGITAL MAIL AND DOCUMENT SHARING
      
      Send pay statements and tax forms or large files to employees securely.
      
       * Share confidential files digitally (Connect)
         
         
         SHARE CONFIDENTIAL FILES DIGITALLY (CONNECT)
         
         Securely send messages and documents outside your corporate firewall.
      
       * Send digital mail securely
         
         
         SEND DIGITAL MAIL SECURELY
         
         Send customers and employees bills and statements to a secure inbox.
   
    * Verify customer identity
      
      
      VERIFY CUSTOMER IDENTITY
      
      Setup Digital Proof of Identity to protect against fraud and theft.
   
    * Purchase stamps and meters
      
      
      PURCHASE STAMPS AND METERS
      
      Choose your postage and save on frequent or large business mailing.
   
    * Shop
      
      
      SHOP
      
      Shop for stamps, shipping supplies and collectibles.
   
    * Request a parcel locker
      
      
      REQUEST A PARCEL LOCKER
      
      Get a free parcel locker installed in your building for residents.
   
    * Billing and Invoices
      
      
      BILLING AND INVOICES
      
      Learn how to build customized invoices for your business.

 * Articles and resources
   
   
   ARTICLES AND RESOURCES
   
   Access articles with ideas and tips to support your business operations.
   
    * All posts in shipping
      
      
      ALL POSTS IN SHIPPING
      
      
      
       * Shipping articles
         
         
         SHIPPING ARTICLES
         
         
      
       * Shipping resources
         
         
         SHIPPING RESOURCES
         
         
      
       * Shipping events
         
         
         SHIPPING EVENTS
         
         
   
    * All posts in marketing
      
      
      ALL POSTS IN MARKETING
      
      
      
       * Marketing articles
         
         
         MARKETING ARTICLES
         
         
      
       * Marketing resources
         
         
         MARKETING RESOURCES
         
         
      
       * Marketing events
         
         
         MARKETING EVENTS
         
         
   
    * All posts in e-commerce
      
      
      ALL POSTS IN E-COMMERCE
      
      
      
       * E-commerce articles
         
         
         E-COMMERCE ARTICLES
         
         
      
       * E-commerce resources
         
         
         E-COMMERCE RESOURCES
         
         
      
       * E-commerce events
         
         
         E-COMMERCE EVENTS
         
         


   OUR COMPANY
   
   Learn about Canada Post and shipping service alerts.

 * About us
   
   
   ABOUT US
   
   Learn about our management team and corporate initiatives.
   
    * Our leadership
      
      
      OUR LEADERSHIP
      
      Learn about our leadership behaviours and teams.
      
       * Senior management team
         
         
         SENIOR MANAGEMENT TEAM
         
         Learn about the members of our senior management team.
      
       * Corporate governance
         
         
         CORPORATE GOVERNANCE
         
         Learn about the Board of Directors, our principles and policies.
         
          * Role of the Board
            
            
            ROLE OF THE BOARD
            
            
         
          * Directors' biographies
            
            
            DIRECTORS' BIOGRAPHIES
            
            
         
          * Directors' committees
            
            
            DIRECTORS' COMMITTEES
            
            
         
          * Board diversity
            
            
            BOARD DIVERSITY
            
            
      
       * Travel and hospitality policy
         
         
         TRAVEL AND HOSPITALITY POLICY
         
         Learn about the Board and senior management members spending policy.
         
          * Travel and hospitality expenses
            
            
            TRAVEL AND HOSPITALITY EXPENSES
            
            
   
    * Corporate sustainability
      
      
      CORPORATE SUSTAINABILITY
      
      Learn about how we support communities, employees and the environment.
      
       * Environmental responsibility
         
         
         ENVIRONMENTAL RESPONSIBILITY
         
         Learn about our sustainability and conservation efforts.
      
       * Accessibility
         
         
         ACCESSIBILITY
         
         Learn about how we’re improving the accessibility of our services.
         
          * Digital accessibility
            
            
            DIGITAL ACCESSIBILITY
            
            
         
          * Delivery accommodation program
            
            
            DELIVERY ACCOMMODATION PROGRAM
            
            
         
          * Accessibility advisory panel
            
            
            ACCESSIBILITY ADVISORY PANEL
            
            
      
       * Archived corporate reports
         
         
         ARCHIVED CORPORATE REPORTS
         
         Access past corporate responsibility reports.
      
       * Indigenous and Northern reconciliation
         
         
         INDIGENOUS AND NORTHERN RECONCILIATION
         
         Learn about how we’re improving our work with Indigenous communities.
   
    * Transparency and trust
      
      
      TRANSPARENCY AND TRUST
      
      Learn about how we protect your information and keep you informed.
      
       * Privacy centre
         
         
         PRIVACY CENTRE
         
         Learn about our privacy practices and access the Privacy Policy.
      
       * Access to information
         
         
         ACCESS TO INFORMATION
         
         
   
    * Legislation and regulations
      
      
      LEGISLATION AND REGULATIONS
      
      Access the Canada Post Corporation Act.
   
    * Financial reports
      
      
      FINANCIAL REPORTS
      
      View our annual reports and quarterly financial reports.
      
       * Quarterly financial reports
         
         
         QUARTERLY FINANCIAL REPORTS
         
         Access current and archived quarterly financial reports.
      
       * 2020 Annual report
         
         
         2020 ANNUAL REPORT
         
         Access the most recent Annual report.

 * Giving back to our communities
   
   
   GIVING BACK TO OUR COMMUNITIES
   
   Learn about grants, awards and access children’s activities.
   
    * Canada Post Community Foundation
      
      
      CANADA POST COMMUNITY FOUNDATION
      
      Learn about Foundation grants for schools, charities and organizations.
      
       * Community Foundation application
         
         
         COMMUNITY FOUNDATION APPLICATION
         
         Learn how to apply for a Community Foundation grant.
      
       * Community Foundation trustees
         
         
         COMMUNITY FOUNDATION TRUSTEES
         
         Learn about the trustees and advisors that award Foundation grants.
      
       * Community Foundation grant recipients
         
         
         COMMUNITY FOUNDATION GRANT RECIPIENTS
         
         Browse past community projects that have received grants.
   
    * Canada Post Awards for Indigenous Students
      
      
      CANADA POST AWARDS FOR INDIGENOUS STUDENTS
      
      Learn about education grants for Indigenous Peoples.
      
       * Education award recipients
         
         
         EDUCATION AWARD RECIPIENTS
         
         Browse a list of past Indigenous Student award winners.
   
    * Write a letter to Santa
      
      
      WRITE A LETTER TO SANTA
      
      Send a letter to the North Pole and get tips for parents and teachers.
      
       * Santa letter tips for parents
         
         
         SANTA LETTER TIPS FOR PARENTS
         
         Get letter templates and tips for writing to the North Pole.
      
       * Santa letter tips for teachers
         
         
         SANTA LETTER TIPS FOR TEACHERS
         
         Get information on sending a class letter to Santa.
   
    * Kids postal service activities
      
      
      KIDS POSTAL SERVICE ACTIVITIES
      
      Download printable mail templates and activity sheets.

 * Jobs
   
   
   JOBS
   
   View available job opportunities.
   
    * Apply for current opportunities
      
      
      APPLY FOR CURRENT OPPORTUNITIES
      
      Browse available jobs at Canada Post.

 * Business opportunities
   
   
   BUSINESS OPPORTUNITIES
   
   Learn about bids for contract work and retail partnerships.
   
    * Contract work for your business
      
      
      CONTRACT WORK FOR YOUR BUSINESS
      
      Partner with us and bid on contracts for your business.
      
       * Goods and services contracts
         
         
         GOODS AND SERVICES CONTRACTS
         
         Browse and bid on goods and services contracts.
      
       * Transportation contracts
         
         
         TRANSPORTATION CONTRACTS
         
         Bid on air and ground transportation contracts.
   
    * Become an authorized retail partner
      
      
      BECOME AN AUTHORIZED RETAIL PARTNER
      
      Offer post office products and services from your business.

 * News and media
   
   
   NEWS AND MEDIA
   
   Access mailing service updates and images for media.
   
    * Service alerts
      
      
      SERVICE ALERTS
      
      Updated details on mail delivery interruptions.
      
       * Service alerts archive
         
         
         SERVICE ALERTS ARCHIVE
         
         Browse past service alerts.
   
    * Corporate news
      
      
      CORPORATE NEWS
      
      Access news releases and company updates.
      
       * News releases
         
         
         NEWS RELEASES
         
         Browse our most recent and past news releases.
      
       * Closures and service interruptions
         
         
         CLOSURES AND SERVICE INTERRUPTIONS
         
         Learn about weather events and holiday hours impacting delivery.
      
       * Negotiations updates
         
         
         NEGOTIATIONS UPDATES
         
         Get information on negotiations with our unions.
      
       * COVID-19 updates
         
         
         COVID-19 UPDATES
         
         Learn about impacts to sending amid COVID-19.
         
          * COVID-19 frequently asked questions
            
            
            COVID-19 FREQUENTLY ASKED QUESTIONS
            
            
   
    * Media centre
      
      
      MEDIA CENTRE
      
      Access official company images, logos and videos.
      
       * Photo gallery
         
         
         PHOTO GALLERY
         
         Browse and download official company images.
      
       * B-roll footage
         
         
         B-ROLL FOOTAGE
         
         View and download B-roll footage of our facilities and products.
      
       * Canada Post logos
         
         
         CANADA POST LOGOS
         
         Access our company logo and guidelines on how it should be applied.


   STORE
   
   Shop for stamps, shipping supplies and collectibles.

 * Mailing and shipping
   
   
   MAILING AND SHIPPING
   
   Order packaging, envelopes, stamps, boxes and wraps.
   
    * Postage stamps
      
      
      POSTAGE STAMPS
      
      
   
    * Flat rate (prepaid) products
      
      
      FLAT RATE (PREPAID) PRODUCTS
      
      Discover prepaid envelopes and flat rate boxes, priced by region.
      
       * Flat rate (prepaid) products and shipping regions
         
         
         FLAT RATE (PREPAID) PRODUCTS AND SHIPPING REGIONS
         
         
   
    * Shipping supplies
      
      
      SHIPPING SUPPLIES
      
      

 * Stamp collecting
   
   
   STAMP COLLECTING
   
   See the latest stamp collections and quality accessories.
   
    * Stamps and collectibles
      
      
      STAMPS AND COLLECTIBLES
      
      
   
    * Stamp collecting accessories
      
      
      STAMP COLLECTING ACCESSORIES
      
      
   
    * Postcards
      
      
      POSTCARDS
      
      

 * Coin collecting
   
   
   COIN COLLECTING
   
   View featured collectible coins released by the Canadian Mint.
   
    * New arrivals
      
      
      NEW ARRIVALS
      
      
   
    * Coins and coin sets
      
      
      COINS AND COIN SETS
      
      
   
    * Coin albums and accessories
      
      
      COIN ALBUMS AND ACCESSORIES
      
      

 * Quick Order
   
   
   QUICK ORDER
   
   

 * Favourites
   
   
   FAVOURITES
   
   

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 * Find a rate
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With the changing COVID-19 situation & Omicron variant we’re experiencing
impacts on staffing. As we maintain safety protocols and adjust operations to
serve Canadians, customers may experience delays. More Information.


SUPPORT


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EPOST FAQ

I heard epost is winding down – can I still use it?

Canada Post will be discontinuing epost services by December 2022, however you
can still use the service until that time.

What happens to the mail that I currently have coming to epost?

Mailers you’ve subscribed to will let you know how to receive their documents
going forward once epost ends in December 2022.

How do I save or print my epost mail?

Download one document at a time, or print one document at a time, quickly and
easily.

How does the epost wind down affect my online Canada Post account?

You can continue to access all Canada Post online services with your existing
user name and password.There is no change to how you access Canada Post online.

Will all my mailers continue to deliver bills and statements via epost until
December 2022?

No. While the epost service will continue to operate until December 2022, some
mailers will exit earlier and will tell you how to continue to receive their
documents.

What do I need to do regarding epost wind down?

No action is required. You do not need to close your epost account or
subscriptions. If you wish to save bills or statements after December 2022, you
will need to print or save them.

What will happen to my epost account and mail if I don’t do anything?

Your epost account and subscriptions will be closed in December 2022. You will
no longer have access to the bills and statements in your epost Inbox.

I view my epost mail at my bank or credit union website. How will that change?

Some banks and credit unions will withdraw from the epost service before
December 2022.Your financial institution will inform you of their departure
schedule.

Can I still use the Connect service?

Yes.You can continue to use Connect for person to person secure file transfers
and collaboration.

Why is epost winding down? How will I receive my documents?

After careful assessment and consideration, Canada Post has decided to wind down
its epostTM service at the end of 2022. This will not impact how you access
Canada Post online and you will be able to continue to use your existing user
name and password for all other online Canada Post services. You will continue
to have access to your epost inbox on www.canadapost.ca and on the Canada Post
mobile apps through the end of 2022, subject to the Terms of Use.  You can
download and print your epost inbox mail throughout this period. 

Since epost launched in 2000, the way businesses connect and communicate with
their customers has evolved significantly, and other companies are now better
suited to meet Canadians’ changing needs.

Each epost mailer will provide instructions on how to receive your important
documents going forward.

Banks will be withdrawing from epost services during this period as well. These
financial institutions will inform epost customers of their departure schedules.

Thank you for being an epost customer and for your understanding as we make this
necessary change for our business.

How can I talk to epost support?

Find the epost support number here.


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