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Submitted URL: http://sdownloads.ca.com/
Effective URL: https://support.broadcom.com/
Submission: On May 20 via manual from US — Scanned from CA

Form analysis 1 forms found in the DOM

Name: hrefFm — POST #

<form action="#" aria-hidden="true" class="hide" id="hrefFm" method="post" name="hrefFm"><span></span><button hidden="" type="submit">Hidden</button></form>

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Please be advised our License Portal will be undergoing maintenance between
March 15 10:30pm PST - March 16th 9:00am PST during which time users may
experience intermittent performance issues. We apologize for the inconvenience.


PLEASE BE ADVISED THAT THE BROADCOM ERP SYSTEM WILL BE UNDERGOING MAINTENANCE
BETWEEN MARCH 28 7PM PST - APR 1 7PM PST WHICH WILL IMPACT ALL NEW CUSTOMER
ACCOUNTS CREATED DURING THIS TIME. CLICK HERE TO LEARN MORE.


PLEASE BE ADVISED THAT THE BROADCOM ERP SYSTEM WILL BE UNDERGOING MAINTENANCE
BETWEEN MARCH 28 7PM PST - APR 1 7PM PST WHICH WILL IMPACT ALL NEW CUSTOMER
ACCOUNTS CREATED DURING THIS TIME. CLICK HERE TO LEARN MORE.


PLEASE BE ADVISED THAT THE BROADCOM ERP SYSTEM WILL BE UNDERGOING MAINTENANCE
BETWEEN MARCH 28 7PM PST - APR 1 7PM PST WHICH WILL IMPACT ALL NEW CUSTOMER
ACCOUNTS CREATED DURING THIS TIME. CLICK HERE TO LEARN MORE.


PLEASE BE ADVISED THAT THE BROADCOM ERP SYSTEM WILL BE UNDERGOING MAINTENANCE
BETWEEN MARCH 28 7PM PST - APR 1 7PM PST WHICH WILL IMPACT ALL NEW CUSTOMER
ACCOUNTS CREATED DURING THIS TIME. CLICK HERE TO LEARN MORE.



The Broadcom Case Management Portal will be unavailable between May 3, 5pm PT –
May 5, 8pm PT for maintenance

For immediate assistance during this time please call Broadcom Support using the
appropriate contact details below

Mainframe, Enterprise and Symantec Support: 1-800-225-5224 or international
(Non-US) numbers HERE

Brocade Support: 1-800-752-8061 or international (Non-US) numbers HERE

Semiconductor Support: Please contact your Broadcom contact to get immediate
assistance



The Broadcom Case Management Portal will be unavailable between May 3, 5pm PT –
May 5, 8pm PT for maintenance

For immediate assistance during this time please call Broadcom Support using the
appropriate contact details below

Mainframe, Enterprise and Symantec Support: 1-800-225-5224 or international
(Non-US) numbers HERE

Brocade Support: 1-800-752-8061 or international (Non-US) numbers HERE

Semiconductor Support: Please contact your Broadcom contact to get immediate
assistance


WELCOME TO BROADCOM SUPPORT

Broadcom Software Brocade Storage Networks Semiconductors
Learn how to navigate Broadcom Support
Find Solutions

PRODUCT COMMUNITIES

Collaborate with peers and industry experts on a variety of topics through our
Product Communities

View All

TECHNICAL DOCUMENTATION

Access our comprehensive library of product guides, manuals, video tutorials,
FAQs and much more

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KNOWLEDGE

Search our knowledge base to quickly find answers to your questions and learn
more about your products & services

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Additional Resources

PARTNER PORTAL

Access our Partner Portal where you'll find the latest in communications, sales
& marketing tools, events & enablement that will help you deliver best-in-class
solutions and maximize growth

Explore

EDUCATION PORTAL

Access an extensive library of instructor and self-paced product training
offerings through our Education Portal

Explore

VIRTUAL AGENT

Receive fast and convenient support on a variety of common questions by chatting
with our virtual agent

Chat Now
 

ADVANCED SUPPORT

Explore our Advanced Support Offerings to help you get the most out of your
products & services.

Explore

BROADCOM SUPPORT TERMS

Review the latest Support terms for Broadcom Maintenance, Advanced Support
Offerings, SaaS Listings and other Broadcom Support Term

Explore
 


STILL HAVE QUESTIONS?



Contact Us
Hidden



×

It appears your Broadcom Products and Services are
supported by one of our certified Support partners

Click below to be redirected to the appropriate Support
Partner Portal to request support

For non-product related issues (Support Portal / Licensing) Click HERE

Continue



×

It appears your Broadcom Products and Services are
supported by multiple vendors

 1. Click below to be redirected to the My Entitlements Portal
 2. Expand the appropriate site
 3. Expand the product you require support on
 4. Click the bug icon under the case column
 5. You will be redirected to the appropriate vendor portal to request support

For non-product related issues (Support Portal / Licensing) Click HERE

Continue



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node.addEventListener("click", function () { window.parent.postMessage({ action:
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undefined && event.data.msg_from !== "") { var span =
document.createElement("span"); //var span span.innerHTML = '' +
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(event.data.msg_from === undefined || event.data.msg_from == "") { var span =
document.createElement("span"); //var span span.innerHTML = 'New Conversation:';
node.appendChild(span); } node.appendChild(textnode); var height =
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(height == "") { height = 70; } if (innerDivsCount == 0) { height =
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document.getElementsByClassName('main-unreadchat-cont')[0].style.height =
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// document.querySelector('#some-element'); if (innerDivsCount == 0) {
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frameheight + "px"; } } else if (event.data.badge_type === 4) { var
fullscreen_modal = document.getElementById('imichat-fullscreen-modal');
fullscreen_modal.className = 'imichat-fullscreen-modal imichat-open';
fullscreen_modal.contentWindow.postMessage({ action: 'bind_data', proactive_id:
event.data.proactive_id, threadid: event.data.threadid, msg_from:
event.data.msg_from, msg: event.data.msg, btn_chat_now_open:
IMILocalisation.getValue(_IMIchat_widget_lang,
"proactive_poupup_chat_now_button", "Chat Now"), btn_chat_now_close:
IMILocalisation.getValue(_IMIchat_widget_lang, "proactive_poupup_close_button",
"Close") }, "*"); } cardcount =
parseInt(localStorage.getItem(event.data.fingerprint + "_" + _skey +
"_cardcount")) + 1; localStorage.setItem(event.data.fingerprint + "_" + _skey +
"_cardcount", cardcount); localStorage.setItem("fingerprint",
event.data.fingerprint); localStorage.setItem(event.data.fingerprint + "_" +
_skey + "_badgecount", count);
document.getElementById('imi-chatbutton').contentWindow.document.getElementById("chattotalbadge").innerText
= count; }
document.getElementById('chatunread-frame').contentWindow.document.getElementById("ancclearcards").style.display
= (event.data.badge_type === undefined || (event.data.badge_type === 2 ||
event.data.badge_type === 3)) ? "block" : "none"; } } catch (e) {
console.log("badgecount:" + e.msg); } }, message: function (event) { try { if
(event.data.action != null) { if (event.data.action == 'openchat') {
IMIChatInit.openchat(event); } if (event.data.action == 'badgecount') {
IMIChatInit.badgecount(event); } if (event.data.action == 'chatswitchicon') {
IMIChatInit.chatswitchicon(); //event } if (event.data.action ==
'imichat_custom_chat_fields') { if (event.data.type == 'add') { if
(_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] !== undefined)
{
_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'](event.data.response);
} } else if (event.data.type == 'update') { if
(_IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'] !==
undefined) {
_IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'](event.data.response);
} }//event } if (event.data.action == 'loadstyles') {
IMIChatInit.loadJQuery(_domain_name, function () {
IMIChatInit.loadwidgetStyles(event.data.message); try { if (event.data.message
!= null) { if (_IMIchat_callback_dic['imichat-widget:ready'] !== undefined) {
_IMIchat_callback_dic['imichat-widget:ready'](_attr_key);
console.log("imichat-widget:ready fired"); } //eval('imichatWidgetLoaded();');
if (_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] !==
undefined) { _IMIchat_callback_dic['imichat-widget:custom_chat_fields_init']();
} } } catch (e) { } IMIChatInit.LaunchProactiveMsgManager(_domain_name, function
() { }); IMIChatInit.handleAbandonedChats(); }); } if (event.data.action ==
'closemodelpopup') {
document.getElementById('imichat-fullscreen-modal').className =
'imichat-fullscreen-modal'; } if (event.data.action == 'setsession') {
sessionStorage.setItem(event.data.key, event.data.value); } if
(event.data.action == 'setlocal') { localStorage.setItem(event.data.key,
event.data.value); } if (event.data.action == 'browserstorage') {
document.getElementById("divicw").innerHTML = "
\n \n \nError:
Cookies Disabled


We use cookies to enable best chat experience. Follow these directions to
re-enable cookies specific to your browser type or re-open this website in a
cookie-enabled browser.

"; console.log("Local storage not supported"); } } } catch (e) { } }, resize:
function () { try { var destination =
document.getElementById('iframechatwindow').contentWindow;
destination.postMessage({ action: 'resize', width: window.outerWidth
//window.innerWidth//screen.width // document.body.clientWidth }, "*");
IMIGeneral.checkmobile(); } catch (e) { } }, LaunchProactiveMsgManager: function
(domainName, callback) { try { var widget_styles = localStorage.getItem("style_"
+ document.getElementById("divicw").getAttribute("data-bind") + "_" +
window.location.hostname); if (widget_styles == null &&
!JSON.parse(widget_styles).enable_proactive) { callback(); return; } var body =
document.getElementsByTagName('body')[0]; var script =
document.createElement('script'); script.type = 'text/javascript'; script.src =
IMIChatInit.domainName() + '/js/proactive-msg-manager.js';
body.appendChild(script); script.addEventListener('load', function (event) {
console.log('proactive manager loaded;'); var destination =
document.getElementById('iframechatwindow').contentWindow;
destination.postMessage({ action: 'proactive-manager-loaded', attrkey:
document.getElementById("divicw").getAttribute("data-bind"), host:
window.location.hostname }, "*"); callback(); }); } catch (e) {
console.log("LaunchProactiveMsgManager:" + e.msg); } }, processAbandonedChats:
function (type) { var browser_fingerprint = localStorage.getItem("fingerprint");
var url = IMIGeneral.profileUrl() + "livechats/" + _attr_key + "/customers/" +
browser_fingerprint + "/abandoned?host=" + window.document.URL; url = url +
"&type=" + type; var body = JSON.stringify({ "is_reloaded": false,
"is_closechat": true }); var headers = { type: 'application/json' }; var blob =
new Blob([body], headers); navigator.sendBeacon(url); }, handleAbandonedChats:
function () { // Attach the event keypress to exclude the F5 refresh
//jQuery(window).on('keydown', function (e) { window.addEventListener('keydown',
function (e) { if (e.keyCode == 116) { _IMIchat_IsValidNavigation = true; } });
window.addEventListener("beforeunload", function (e) {
sessionStorage.setItem(_attr_key + "_imichat-reload-check", document.referrer);
console.log(document.referrer); //sessionStorage.setItem("imi_tabid",
Math.random().toString(16).slice(2)); if (_IMIchat_IsValidNavigation !==
undefined && !_IMIchat_IsValidNavigation) {
IMIChatInit.processAbandonedChats("unload"); } }); if
(window.performance.navigation.type == 1) {
IMIChatInit.processAbandonedChats("load"); } }, loadJQuery: function
(domainName, callback) { if (typeof (jQuery) !== 'undefined') { callback();
return; } var body = document.getElementsByTagName('body')[0]; var script =
document.createElement('script'); script.type = 'text/javascript'; script.src =
domainName + '/js/jquery.min.js'; body.appendChild(script);
script.addEventListener('load', function (event) { callback(); }); return; },
on: function (func_name, callback) { if (typeof callback != 'function') {
console.error('function was expected.'); return; } switch (func_name) { case
'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] =
callback; break; } }, checklocalStorage: function () { var test = 'test'; try {
localStorage.setItem(test, test); localStorage.removeItem(test); return true; }
catch (e) { return false; } }, call_previous_chats: function () { try { var
destination = document.getElementById('iframechatwindow').contentWindow; msg = {
"action": "showiframe", "host": window.location.hostname, "chatmobile":
((navigator.userAgent.indexOf("Mobile")) != -1) ? "1" : "0" };
destination.postMessage(msg, domainUrl); } catch (e) { } },
check_clear_session_chats: function () { if (document.referrer ==
sessionStorage.getItem(_attr_key + "_imichat-reload-check")) { return false; }
else if (sessionStorage.getItem(_attr_key + "_imichat-reload-check") ==
undefined) { return true; } else { console.log("Hey, Thanks for visiting
again"); return false; } } }; }(); if (IMIChatInit.checklocalStorage()) {
IMIChatInit.init(); } else { document.getElementById("divicw").innerHTML = "
\n \n \nError:
Cookies Disabled


We use cookies to enable best chat experience. Follow these directions to
re-enable cookies specific to your browser type or re-open this website in a
cookie-enabled browser.

"; console.log("Local storage not supported"); } var imichatwidget = { // get
hasInitiatedConversation() { // if
(sessionStorage.getItem("imichat_hasinitconvexist") == null) // return false; //
if (sessionStorage.getItem("imichat_hasinitconvexist") == "1") { // return true;
// } else { // return false; // } // }, hasInitiatedChat: function () { if
(sessionStorage.getItem("imichat_hasinitconvexist") == null) return false; if
(sessionStorage.getItem("imichat_hasinitconvexist") == "1") { return true; }
else { return false; } }, show: function () { //$("#divicw").show();return;
document.getElementById("divicw").style.display = 'block'; }, hide: function ()
{ // $("#divicw").hide();return; document.getElementById("divicw").style.display
= 'none'; }, /* test:function() {
if(sessionStorage.getItem("imichat_hasinitconvexist")==null) return false;
if(sessionStorage.getItem("imichat_hasinitconvexist")=="1") { return true; }
else { return false; } },*/ maximizeWindow: function () {
IMIChatInit.chatswitchicon(1); IMIChatInit.resize();
IMIChatInit.call_previous_chats(); return; }, minimizeWindow: function () {
return IMIChatInit.chatswitchicon(0); }, init: function (jsondata, callback) {
if (typeof callback != 'function') { console.error('function was expected.');
return; } var destination =
document.getElementById('iframechatwindow').contentWindow;
destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata,
type: 'add' }, '*');
_IMIchat_callback_dic['imichat-widget:custom_chat_fields_init'] = callback; },
update: function (jsondata, callback) { if (typeof callback != 'function') {
console.error('function was expected.'); return; } var destination =
document.getElementById('iframechatwindow').contentWindow;
destination.postMessage({ action: 'imichat_custom_chat_fields', data: jsondata,
type: 'update' }, '*');
_IMIchat_callback_dic['imichat-widget:custom_chat_fields_update'] = callback; },
on: function (func_name, callback) { if (typeof callback != 'function') {
console.error('function was expected.'); return; } switch (func_name) { case
'imichat-widget:ready': _IMIchat_callback_dic['imichat-widget:ready'] =
callback; break; } } }; /* function imichatWidgetLoaded(){imi
imichatwidget.maximizeWindow(); }*/ Top
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