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INTERSELLER UPDATES WWW.INTERSELLER.IO




RELEASE NOTES ANNOUNCEMENT

 


UPDATES

  

We are excited to announce that our team will now start sharing monthly release
notes so you can stay up-to-date on all new product features, improvements and
bug fixes.

You can find these updates in our Help Center and we encourage you to check out
January’s release notes here.

February 7



NYLAS SUPPORT UPDATES

 


UPDATES

  

Starting October 13, 2022, Interseller will no longer support third-party email
providers.

This includes email accounts outside of Google and Outlook, and providers that
use IMAP and SMTP email servers.

Current customers using a third-party email provider will not be affected at
this time, but will need to switch their email provider in the near future in
order to continue using Interseller.

If you're a current user planning to switch from Google or Outlook to a
third-party email provider, you won't be able to use Interseller moving forward.
We recommend keeping your Google or Outlook email if you'd like continue using
Interseller.

Our team will share more information soon with exact dates and instructions on
how to switch your email provider. Please note that no action is required at
this time.

If you have any questions about your options, please reach out to your Account
Manager or our Support team through hi@interseller.io.

October 2022



INCLUSIVE LANGUAGE UPDATES

 


UPDATES

  

In an effort to reflect more inclusive language, we’ve updated the terms
“blacklist” to “blocklist” on Interseller. Going forward, you’ll see these
language updates across the platform that include the following changes:

 * Personal and Team Safety Settings will now include a “Blocklist”
 * The option to blacklist a domain will now display as “Block xxx.com”
 * A contact’s status will now display as “Blocklist”



July 2022



JOB SYNCING UPDATES

 


UPDATES

  

We've recently updated how integration data syncs over to Interseller so users
will need to click the refresh button in order to regularly update the job sync
options that appear in the drop-down menus. The refresh button will appear next
to the job sync drop-down menus in both the sequence and account settings.


INDIVIDUAL SEQUENCE SETTINGS

If each individual sequence has a job sync set up, you'll need to click the
refresh button for each sequence.




ACCOUNT LEVEL SETTINGS

If a job sync is only set up at the account level, you'll need to click the
refresh button in your integration settings.



We recommend using this workflow moving forward to ensure you see the most
recent data pulled from your integration.

May 2022



NEW INTEGRATION FIELDS

 


UPDATES

  

Interseller is now able to sync U.S. State abbreviations and Original Source
(e.g. LinkedIn, GitHub, Indeed) to all integrations that support custom field
mapping.

May 2022



DEDUPLICATION PERIOD

 


FEATURE

  

We've added a new setting to our Deduplication Safety. You're now able to set a
time period for applying your contact deduplication. For example, you can now
set a rule where a contact messaged after 180 days no longer shows a
deduplication error.

Visit your personal settings and your team settings to get started.



May 2022



UPDATED PRIVACY SETTINGS

 


UPDATES

  

We've updated our Privacy settings with some new features to help teams remain
compliant with privacy regulations. Check them out below:

 * Auto anonymizing contacts - Auto anonymizing contacts will automatically
   remove a contact's information if they haven't responded within 30 days of
   being added to a sequence. This includes information such as their name,
   photo, email, and LinkedIn profile.
 * GDPR Warning - When the GDPR Warning feature is enabled, a GDPR contact error
   will appear for contacts located within a GDPR country. The GDPR error will
   need to be cleared before messaging the contact. If a contact doesn't have a
   location listed at the time of creation or the location is added later, the
   GDPR warning will not appear for the contact.
 * Email disclosure message - You can add an email disclosure or confidentiality
   notice to the bottom of every email sent from Interseller. When this feature
   is enabled, it will be applied to each user's account and cannot be disabled
   for specific users, sequences, or email steps.

You can learn more about each of these features in our guide here. As a note,
these settings can only be adjusted by owners and managers on the team.

May 2022



BOUNCED REASON AVAILABLE IN MESSAGES BOUNCED REPORT

 


UPDATES

  

We've updated our Messages Bounced report to display the bounced reason for
contacts so you can now see this information in an aggregate view.



March 2022



PULL EXISTING EMAILS FROM SEQUENCES AND INTEGRATIONS

 


UPDATES

  

Our Chrome Extension will now prioritize searching for contacts' email addresses
in their LinkedIn profiles or from existing Interseller sequences so additional
lookup credits won't be charged for identifying emails that have already been
found.

This prevents our system from charging lookup credits when the email preference
matches both the email address found in the sequence and the extension.



February 2022



SEQUENCE ACTIVITY REPORT

 


UPDATES

  

We've added a Sequence Activity report where owners and managers can view the
current number of active sequences and sending activity across each user’s
sequences. This report includes archived sequences as well.



February 2022

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