nscomputercraft.com
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116.90.52.17
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URL:
https://nscomputercraft.com/
Submission: On August 13 via api from US — Scanned from AU
Submission: On August 13 via api from US — Scanned from AU
Form analysis 2 forms found in the DOM
GET https://assist.zoho.com/assist-join
<form class="mui-form--inline" action="https://assist.zoho.com/assist-join" method="get" target="_blank" style="padding-top:0px">
<div class="mui-textfield" style=" padding-top: 20px;">
<input type="text" name="key" placeholder="Enter Support ID"
style="/*! color: white; */ padding-bottom: 3px;font-weight: 500;font-size: 14px;line-height: 18px;/*! text-transform: uppercase; *//*! color: rgba(255,255,255); *//*! cursor: pointer; *//*! text-align: center; */line-height: 36px;/*! white-space: nowrap; */font-size: 14px;/*! font-family: inherit; *//*! letter-spacing: .03em; */background-color: white;/*! padding-bottom: 5px; */margin-top: -10px; box-shadow: 0 0 2px rgba(0, 0, 0, .12), 0 2px 2px rgba(0, 0, 0, .2);height: 30px; width: 130px; border-radius: 2px; padding-left: 5px; padding-right: 5px; margin-right: -4px;">
</div>
<button class="mui-btn mui-btn--raised" type="submit" style="background-color: white; color: #bd3728; height:30px; padding-left:5px; padding-right:5px"><img src="/wp-content/uploads/2019/10/joinsmaller2.png"
style="height: 24px; padding-top: 2px;"></button>
<a href="/ticket" class="mui-btn mui-btn--raised" style="background-color: white; color: #bd3728; height:30px; padding-left:5px; padding-right:5px"><img src="/wp-content/uploads/2019/10/lodge-ticket-smallest.png" style="height: 24px; padding-top: 2px; "></a>
<a href="/support" class="mui-btn mui-btn--raised" style="background-color: white; color: #bd3728; height:30px; padding-left:5px; padding-right:5px"><img src="/wp-content/uploads/2019/10/ClientPortalButtonsmallest.png" style="height: 24px; padding-top: 2px; "></a>
</form>GET https://www.supportedge.com.au
<form action="https://www.supportedge.com.au" id="searchform" method="get">
<input type="text" id="searchbar" name="s" value="">
<input type="submit" value="search" id="submit">
</form>Text Content
North Shore: Macarthur: 52/6 Herbert Street,
ST LEONARDS 2065 351 Oran Park Drive,
ORAN PARK 2570
Local Call: 1300 721 576
Phone: 02 8007 2930
ua.moc.egdetroppus@troppus
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LOOKING FOR MORE INFORMATION ON WHO WE ARE AND WHY YOU SHOULD CHOOSE SUPPORTEDGE
FOR ALL YOUR IT NEEDS?
Commentary and happenings in the world of Information Technology
--------------------------------------------------------------------------------
PASSWORD BEST PRACTICES
MAY 19, 2024
Long ago password best practices became more important than ever. Some key
elements are;
* Don’t share passwords
* Don’t use dictionary words
* The longer the password the better
* Use a password manager like Bitwarden
* Use a new password for every site/service
Without a password manager you can use sites like
https://neal.fun/password-game/ to make passwords. Enjoy!
--------------------------------------------------------------------------------
WINDOWS 10 END OF SUPPORT
MARCH 20, 2024
426
days
:
07
hours
:
07
minutes
:
24
seconds
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HAPPY HOLIDAYS! SEE YOU IN 2024
DECEMBER 7, 2023
As 2023 comes to a close, we would like to thank all the business and staff
we’ve worked with this year!
This year Supportedge will be taking a break from the 22nd of December through
to the 5th of January. During this time we will be on-hand for any
business-critical issues, just leave a message by ringing our phone 02 8007
2930.
We would like to wish everyone a very Merry Christmas and a Happy new Year!
--------------------------------------------------------------------------------
OPTUS DATA BREACH, LEAK AND HACK. THESE ARE ALL OUR PROBLEMS NOW.
SEPTEMBER 29, 2022
IMPORTANT: The information below is specific to our clients. If you are not a
Supportedge client, please contact your service provider for specific
information to your situation.
IMPORTANT: This information was updated 30th September 2022 and should be
considered out of date as of 1st October 2022.
Supportedge has NEVER partnered with Optus to deliver services to our clients.
Nothing purchased from Supportedge will be affected by this data breach. But we
do understand our clients purchase products and services directly from suppliers
and this is where the information below may help.
But Supportedge does partner with telecom providers who do wholesale Optus
products. This is not a concern for our clients. Our telecom partners don’t
forward on client information to Optus. Our largest partner who resells Optus
services is Exetel. Exetel have been proactively switching to Telstra products
for over a year now and very few of our clients are still using Optus
infrastructure via Exetel.
Supportedge has been monitoring this situation closely and delaying the advice
below waiting on more detailed information from the government and Optus. The
breach was announced 7 days ago but information is not forthcoming. We have made
the following recommendations with this in mind.
Government information is here:
https://www.oaic.gov.au/updates/news-and-media/advice-on-optus-data-breach and
here
https://www.scamwatch.gov.au/types-of-scams/recent-scam-activity/optus-data-breach-scams
Optus information is here: https://www.optus.com.au/support/cyberattack
Here is what we do and don’t know about the breach.
Optus announced a massive data breach on 22nd September 2022. Potentially the
biggest breach in Australian history. Optus reports the breach was discovered by
unusual network traffic and was stopped at this time. This is consistent with
how most breaches are discovered. However, we have not been able to find a
public release of the time the breach started. It’s unlikely to have started
when Optus announced the attack.
Optus have reported the data breach effects 9.8 million current and past
customers from 2017 to now.
Optus have advised, as a precaution to keep alert from scammers contacting you.
We should be doing this all the time anyway, but this won’t help in this
situation. If what Optus are saying is correct, the attackers already have more
than enough information to do damage. They don’t need to contact you or try to
scam you.
There are reports the attackers are sorry and have deleted all the stolen data.
Unfortunately there is no way to determine if this is true or correct.
Here is what you can do and what you can’t do.
If you have ever received a bill or invoice from Optus (ie with a Optus logo in
the corner) you should go to Service NSW and get a new licence with a new
licence number. Optus suggest calling 133937 to find out if you are personally
involved in the data breach. Because Optus’ advice on this issue is vague, our
recommendation is to change your drivers licence number even if your Optus
accounts were closed before 2017 or if when calling Optus, they tell you your
personal information is safe.
If you have given your passport details to Optus, or if you can’t recall whether
you have or haven’t given your passport details you should get a new passport in
addition to your new drivers licence.
Both actions above should be completed as soon as possible.
Optus says your account login credentials were not compromised and you don’t
need to change your password. This is likely to be correct, but you should
change your Optus password as a precaution. As with all passwords make sure it’s
unique to only your Optus account.
Services like Equifax will monitor if a loan is trying to be established in your
name. You should consider signing up for one of these services. Optus are
offering 12 months free service with Equifax but they will contact you directly
if you are eligible for this offer.
Consider blocking access to your credit information. Information is here on how
to start this process: https://www.idcare.org/fact-sheets/credit-bans-australia
If you’re an Optus customer your birthday was also lost. This is a concern as
nothing can be done about this. Your date of birth is extremely valuable private
information.
Final thoughts.
Big companies get attacked and breached all the time. Sony, Microsoft, Apple,
Uber, just to name a few all have had data breaches. These companies have
significantly more resources to protect data than Optus does, and the breaches
still have occurred. It is part of the world we are in today. But transparency
and information is key, these breaches need to be publicly advised and
transparent to customers. This transparency helps customers take actions to
protect themselves.
--------------------------------------------------------------------------------
DATA CONNECTIONS
Please contact us for proposals on business grade fiber and midband data links.
We can offer solutions from just about any provider (ISP) in Sydney. Below are
quick-links for residential TPG services. TPG ADSL2+ with TPG home phone TPG
ADSL2+ only (home phone with another provider) Mobile phone  
Read More...
FAQ
What computer systems do you work with? Just about everything. Do you charge for
travel time? Not for local bookings – only when extended travel is involved. Do
you have an office where I can take my faulty computer to get repaired? Yes, you
can find us at Suite 52, 6-8 Herbert Street St Leonards. Please call-ahead
first, so that we are best prepared for the job. What about the warranty on the
products I buy from you? All new products come with the manufacturer’s warranty.
Second hand products have a 90 day warranty
Read More...
MANAGED SERVICE AGREEMENTS
No Technology Strategy? It’s Costing You Money. Everything in your business
revolves around the performance of your IT. IT is the backbone on which
businesses succeed, so a managed service agreement supplied by an MSP with
experience is key to the success of your business, helping to streamline your IT
and keep your business running efficiently for a flat cost every week.
Established in 2000, Supportedge have 19 years’ experience protecting and
maximising clients systems for performance. Our help desk is in Sydney and based
at our St Leonards office. We also have a local presence in Cambelltown and
Bankstown. Do you have doubts about your current service agreement or no service
agreement at all? Are you getting what you pay for with your IT support? Call 02
8007 2930 or you can upload your current service agreement below if you have
one, or just send us your contact details right now to get started on a free
review. There’s no risk to you, worst case is we will be able to reassure you
that you’re getting a great deal from your current provider or will be able to
offer more services for less. We lower your costs with pro-active [&hellip
Read More...
* Home
* About us
* CONTACT US
FAQ
GREEN COMPUTING
OUR BRIEF
OUR CUSTOMERS
PRIVACY POLICY
REFERENCES
SOCIAL MEDIA
* Services
* CLOUD COMPUTING
DATA CONNECTIONS
DATA RECOVERY
DOMAINS
DOWNLOADS
MANAGED SERVICE AGREEMENTS
NEW SUPPORT TICKET
USEFUL LINKS
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*
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NEWS ARCHIVE
* Password best practices:
May 19th, 2024
* Windows 10 end of support:
March 20th, 2024
* Happy Holidays! See you in 2024:
December 7th, 2023
* Optus data breach, leak and hack. These are all our problems now.:
September 29th, 2022
* As IT professionals, things we know (100% for sure!) about the incoming
iPhone 14 specs:
May 10th, 2022
* Its Holiday time! See you in 2022:
December 15th, 2021
* Why you should wait to install or update to Windows 11:
November 9th, 2021
* March Windows 10 update appears to cause blue screen of death when printing:
March 12th, 2021
* Windows 10 update is allegedly deleting files:
March 3rd, 2020
* Google Launches Chrome 32: Here’s a run down of what’s new!:
February 14th, 2020
* Christmas Trading Hours:
December 17th, 2019
* Windows 7 end of life:
October 31st, 2019
* Windows 7 and 8.1 Update Issues:
August 19th, 2019
LOOKING FOR SOMETHING ON OUR WEBSITE? HERE IS OUR FULL SITEMAP:
* About us
* CONTACT US
FAQ
GREEN COMPUTING
OUR BRIEF
OUR CUSTOMERS
PRIVACY POLICY
REFERENCES
SOCIAL MEDIA
* Services
* CLOUD COMPUTING
DATA CONNECTIONS
DATA RECOVERY
DOMAINS
DOWNLOADS
MANAGED SERVICE AGREEMENTS
NEW SUPPORT TICKET
USEFUL LINKS
© 2024 SUPPORTEDGE
Phone: 02 8007 2930
Local Call: 1300 721 576
ua.moc.egdetroppus@troppus
North Shore: Macarthur: 52/6 Herbert Street,
ST LEONARDS 2065 351 Oran Park Drive,
ORAN PARK 2570
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