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support.crashplan.com Open in urlscan Pro
104.16.53.111  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://crashplan.com/r/support/cl-filesNotBackedUp-Windows
Effective URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Submission Tags: falconsandbox
Submission: On April 17 via api from US — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 8 IPs in 3 countries across 6 domains to perform 69 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.crashplan.com.
TLS certificate: Issued by R3 on April 12th 2023. Valid for: 3 months.
This is the only time support.crashplan.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 3 67.222.252.51 62715 (CRASHPLAN)
1 16 104.16.53.111 13335 (CLOUDFLAR...)
37 104.18.72.113 13335 (CLOUDFLAR...)
2 104.18.70.113 13335 (CLOUDFLAR...)
3 2606:4700:e2:... 13335 (CLOUDFLAR...)
8 2a04:4e42:200... 54113 (FASTLY)
1 1 104.16.51.111 13335 (CLOUDFLAR...)
1 2600:9000:249... 16509 (AMAZON-02)
2 54.228.71.67 16509 (AMAZON-02)
69 8
3    67.222.252.51 (United States)

ASN62715 (CRASHPLAN, US)
PTR: insiderrisk.dev
crashplan.com
www.crashplan.com
16    104.16.53.111 (None, )

ASN13335 (CLOUDFLARENET, US)
support.crashplan.com
37    104.18.72.113 (None, )

ASN13335 (CLOUDFLARENET, US)
static.zdassets.com
theme.zdassets.com
2    104.18.70.113 (None, )

ASN13335 (CLOUDFLARENET, US)
p13.zdassets.com
3    2606:4700:e2::ac40:840f (United States)

ASN13335 (CLOUDFLARENET, US)
use.fontawesome.com
8    2a04:4e42:200::485 (United States)

ASN54113 (FASTLY, US)
cdn.jsdelivr.net
1    104.16.51.111 (None, )

ASN13335 (CLOUDFLARENET, US)
crashplan.zendesk.com
1    2600:9000:2491:ea00:1c:6be6:1780:93a1 (United States)

ASN16509 (AMAZON-02, US)
scripts.swifteq.com
2    54.228.71.67 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-54-228-71-67.eu-west-1.compute.amazonaws.com
hcmanager.swifteq.com
Apex Domain
Subdomains		 Transfer
39 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2815
p13.zdassets.com — Cisco Umbrella Rank: 65879
theme.zdassets.com — Cisco Umbrella Rank: 14962
475 KB
19 crashplan.com
crashplan.com — Cisco Umbrella Rank: 26553
www.crashplan.com — Cisco Umbrella Rank: 166739
support.crashplan.com
1 MB
8 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 474
98 KB
3 swifteq.com
scripts.swifteq.com — Cisco Umbrella Rank: 448479
hcmanager.swifteq.com — Cisco Umbrella Rank: 441495
4 KB
3 fontawesome.com
use.fontawesome.com — Cisco Umbrella Rank: 1543
166 KB
1 zendesk.com
crashplan.zendesk.com
794 B
69 6
Domain Requested by
30 theme.zdassets.com support.crashplan.com
p13.zdassets.com
16 support.crashplan.com 1 redirects support.crashplan.com
static.zdassets.com
cdn.jsdelivr.net
8 cdn.jsdelivr.net support.crashplan.com
p13.zdassets.com
7 static.zdassets.com support.crashplan.com
static.zdassets.com
3 use.fontawesome.com support.crashplan.com
use.fontawesome.com
2 hcmanager.swifteq.com scripts.swifteq.com
2 p13.zdassets.com support.crashplan.com
2 www.crashplan.com 2 redirects
1 scripts.swifteq.com p13.zdassets.com
1 crashplan.zendesk.com 1 redirects
1 crashplan.com 1 redirects
69 11
Subject Issuer Validity Valid
gethelp.crashplan.com
R3		 2023-04-12 -
2023-07-11		 3 months crt.sh
zdassets.com
Cloudflare Inc ECC CA-3		 2022-11-10 -
2023-11-09		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2022-06-06 -
2023-06-05		 a year crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2022 Q4		 2022-12-23 -
2024-01-24		 a year crt.sh
scripts.swifteq.com
Amazon RSA 2048 M02		 2023-02-22 -
2023-08-02		 5 months crt.sh
hcmanager.swifteq.com
Amazon RSA 2048 M01		 2023-02-10 -
2024-02-11		 a year crt.sh

This page contains 2 frames:

Primary Page: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Frame ID: D9DD18E88324BA989F60E746E7C1235F
Requests: 66 HTTP requests in this frame

Frame: https://support.crashplan.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/74cb9f3f/invisible.js
Frame ID: A3E1FCCD9F90F40E7D10735550DA4E1E
Requests: 3 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Unable to back up files on Windows devices (Small Business) – Documentation

Page URL History Show full URLs

  1. https://crashplan.com/r/support/cl-filesNotBackedUp-Windows HTTP 302
    https://www.crashplan.com/r/support/cl-filesNotBackedUp-Windows HTTP 302
    https://www.crashplan.com/en-us/r/support/cl-filesNotBackedUp-Windows HTTP 302
    https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-S... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /alpine(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • /(?:([\d.])+/)?highlight(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

69
Requests

96 %
HTTPS

33 %
IPv6

6
Domains

11
Subdomains

8
IPs

3
Countries

2169 kB
Transfer

9990 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://crashplan.com/r/support/cl-filesNotBackedUp-Windows HTTP 302
    https://www.crashplan.com/r/support/cl-filesNotBackedUp-Windows HTTP 302
    https://www.crashplan.com/en-us/r/support/cl-filesNotBackedUp-Windows HTTP 302
    https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business- Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 39
  • https://crashplan.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js
Request Chain 56
  • https://support.crashplan.com/cdn-cgi/challenge-platform/scripts/invisible.js HTTP 302
  • https://support.crashplan.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/74cb9f3f/invisible.js

69 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request 8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
support.crashplan.com/hc/en-us/articles/
Redirect Chain
  • https://crashplan.com/r/support/cl-filesNotBackedUp-Windows
  • https://www.crashplan.com/r/support/cl-filesNotBackedUp-Windows
  • https://www.crashplan.com/en-us/r/support/cl-filesNotBackedUp-Windows
  • https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
44 KB
13 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
e44ebbdc2a3c8ae75809b7edda67fdf8b414441f61848b6577229bfab82d3a68
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, public
cf-cache-status
MISS
cf-ray
7b9798692d2c8fd0-FRA
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Mon, 17 Apr 2023 21:00:03 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=e8Qj0KrDmlzPXePb4tXCZAwFNmxC%2B17%2FJpw7fMk39hnvuVcgEwqqRdq%2BosXrCNtf3heIamt8vyrn2y82jlq1lqJsAbe6d%2FkT5LPOA7Xv8wKq0jA0mZFZig8ePDOOBBFoOpC1636U3Q%3D%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200;
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-request-id
7b978c83a34703e4-SEA
x-runtime
0.282487
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
help-center-unicorn-6bb46bbdcb-zkk56
x-zendesk-processed-host-header
support.crashplan.com

Redirect headers

cache-control
max-age=600, must-revalidate
content-length
0
content-security-policy
frame-ancestors https://*.crashplan.com https://*.crashplan.com:4285 https://*.crashplanpro.com https://*.crashplanpro.com:4285 https://*.code42.com https://*.code42.com:4285 https://*.us2.code42.com https://*.us2.code42.com:4285;
content-type
text/html; charset=UTF-8
date
Mon, 17 Apr 2023 21:00:03 GMT
location
https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
server
nginx
x-cache
HIT: 15
x-cache-group
normal
x-cacheable
non200
x-powered-by
WP Engine
application-4457e15fd2317df56adee04580b8726d.css
static.zdassets.com/hc/assets/ 		51 KB
9 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-4457e15fd2317df56adee04580b8726d.css
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
bc636604544107c8c011720278a208a6d21ecb0a2b6f4fcf123bcce80b4fda54
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.crashplan.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Mon, 17 Apr 2023 21:00:03 GMT
x-amz-version-id
Vs2dX_YDZkTzICtK9VrWznRiqA7oaBKZ
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
M987JZX8QQ3W6DXH
age
43652
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
J48MSnwJ+n4U3UJdQDx9B0uvwQrHFNjFNFa2QpXFCVTFNGplqe7wRLZcdah0qeXtNZEITNlp1LU=
last-modified
Mon, 20 Mar 2023 08:46:43 GMT
server
cloudflare
etag
W/"ffa92307bd4f21a5d1f78ae672a2bdda"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=4343VuHuXjz%2FCcvFc1rykp1eJGkF6rvlmXWjQsTpON36FwTfbdNStxxUb8xf0sgOX8uQ5Zhp5hYny2iHKhDjD0tQFhdW%2BLM5vSeD414wz2sfRrDTEKAOwaIItGmaGIg0Dr8bgJQ%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
public, max-age=604800
cf-ray
7b97986b58e52c20-FRA
style.css
p13.zdassets.com/hc/theming_assets/14463057/8545075756813/ 		106 KB
20 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://p13.zdassets.com/hc/theming_assets/14463057/8545075756813/style.css?digest=14350382415373
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
98dd007efedf9ab88bfff48c52365d2b208ad50e90884c26b24e554e0a401204
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.crashplan.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Mon, 17 Apr 2023 21:00:03 GMT
strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
age
60072
x-zendesk-origin-server
help-center-unicorn-76c9959b59-77lq2
protocol
HTTP/1.1 always
x-request-id
7b3be23b582e7cf2-SEA
x-ua-compatible
IE=edge
x-runtime
0.018031
server
cloudflare
etag
W/"98dd007efedf9ab88bfff48c52365d2b"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=VEoDRximKvKKq4UoCtQmcpundkrDujf6DaYQA1cBdRx4cpQ6sKmr5IP2XvGqm%2BDtz8EjWkL04LdjpwLMdMieYpdRcr6rfc4zKwEhXpwOGpNTeGVioGI3KIDQBd5Ki7To%2Fc4%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
p13.zdassets.com
cf-ray
7b97986b6d97bbc5-FRA
all.css
use.fontawesome.com/releases/v5.15.3/css/ 		58 KB
13 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://use.fontawesome.com/releases/v5.15.3/css/all.css
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:e2::ac40:840f , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
d87ddf917b7a1449ab45e2b8e3c98354629bdd65b6659c37e6023bbea1ce1386

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.crashplan.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Mon, 17 Apr 2023 21:00:03 GMT
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-amz-request-id
XNY985269JP18NAX
age
284605
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
x-amz-id-2
kbty+ZFFcYTjbC5594qw6AM1/oiaPKL6l7MOtOaP9umYmSDB1A1t1ypM+KbhS3inqZ4o1LXeeC0=
last-modified
Wed, 30 Jun 2021 15:41:15 GMT
server
cloudflare
etag
W/"74bab4578692993514e7f882cc15c218"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=FEuf3Scf3AthZgw5fqnrMKCzlFCEQqDx0zWZ%2BXx7ykKFyqYjm62dbb3Svi0AGR9HvcCgmPA6khWmVzuIy2F6t6P%2FVu%2BXYHcMTv4%2BQjSXqvzGBZYcMj9JYsW5AszriCVe619eWlPpRYVhl2MbpKse3P5z"}],"group":"cf-nel","max_age":604800}
content-type
text/css
cache-control
max-age=31556926
cf-ray
7b97986b6abf0b90-AMS
tomorrow-night-blue.min.css
cdn.jsdelivr.net/gh/highlightjs/cdn-release@10.7.2/build/styles/ 		628 B
576 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cdn.jsdelivr.net/gh/highlightjs/cdn-release@10.7.2/build/styles/tomorrow-night-blue.min.css
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:200::485 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
f6a8ba967cdd2f1e77ae4d08346e087af7034741367e57527d162230f1baf59a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.crashplan.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Mon, 17 Apr 2023 21:00:03 GMT
x-content-type-options
nosniff
content-encoding
br
age
2296932
x-jsd-version
10.7.2
x-cache
HIT
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443";ma=86400,h3-29=":443";ma=86400,h3-27=":443";ma=86400
content-length
309
x-served-by
cache-fra-eddf8230081-FRA
x-jsd-version-type
version
etag
W/"274-jiCkraoCAzAYtL8HqZjMgli66g4"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
*
cache-control
public, max-age=31536000, s-maxage=31536000, immutable
accept-ranges
bytes
timing-allow-origin
*
magnific-popup.min.css
cdn.jsdelivr.net/npm/magnific-popup@1.1.0/dist/ 		5 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cdn.jsdelivr.net/npm/magnific-popup@1.1.0/dist/magnific-popup.min.css
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:200::485 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
/
Resource Hash
306a201c52dfb7539967d0d1e015f379f0fd4e9b5cc8c0fa69b61dea193e94c5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.crashplan.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Mon, 17 Apr 2023 21:00:03 GMT
x-content-type-options
nosniff
content-encoding
br
age
2880018
x-jsd-version
1.1.0
x-cache
HIT
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443";ma=86400,h3-29=":443";ma=86400,h3-27=":443";ma=86400
content-length
1904
x-served-by
cache-fra-eddf8230081-FRA
x-jsd-version-type
version
etag
W/"15d0-l9cebZjEtdZbwVwNIEewoDsmxg4"
vary
Accept-Encoding
content-type
text/css; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
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https://theme.zdassets.com/theme_assets/14463057/5e72f16ce41bfa7b52091a79619a19022047f8ed.js
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Host: support.crashplan.com
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Full URL
https://theme.zdassets.com/theme_assets/14463057/d0eda20024ae290bb474ce49727137146ee7f1ec.js
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
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Download Go to
Full URL
https://theme.zdassets.com/theme_assets/14463057/a9f9fed21e63a777f8917017818f43256aef9ff9.js
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
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H2
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Download Go to
Full URL
https://theme.zdassets.com/theme_assets/14463057/7804a03db3a02211f3e49c4131b479fbc23c7e73.js
Requested by
Host: support.crashplan.com
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H2
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Download Go to
Full URL
https://theme.zdassets.com/theme_assets/14463057/77f8f91dad05ffa2abde3c0212df3af4a3fad629.js
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
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Download Go to
Full URL
https://theme.zdassets.com/theme_assets/14463057/2d264c31a052315a0dbacf3e9cf679a992106561.js
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
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Download Go to
Full URL
https://theme.zdassets.com/theme_assets/14463057/848d1f5b476e89943354ed1522a4794aa1a040b9.js
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
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Mon, 17 Apr 2023 21:00:03 GMT
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last-modified
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server
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General
Check archive.org
Download Go to
Full URL
https://theme.zdassets.com/theme_assets/14463057/ec3f77406b1e2cbabf89fb16c40dee48d057c4ea.js
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
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104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
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cloudflare /
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Host: support.crashplan.com
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https://theme.zdassets.com/theme_assets/14463057/58af72323d38f6a4e232ae20e2b66c9ac20fa923.js
Requested by
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Full URL
https://theme.zdassets.com/theme_assets/14463057/5fb7a7913f3fc594a62b309c7c4c29b3fdc52c91.css
Requested by
Host: support.crashplan.com
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H2
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Download Go to
Full URL
https://theme.zdassets.com/theme_assets/14463057/67553cd6d559a8123dcaafbda270dfc39e837a32.js
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
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server
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access-control-max-age
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Download Go to Show image
Full URL
https://theme.zdassets.com/theme_assets/14463057/7a0b03ecf729d43734ef04ec6a2f0e8667d44821.svg
Requested by
Host: support.crashplan.com
URL: https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
Protocol
H2
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TLS 1.3, , AES_128_GCM
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cloudflare /
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{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=9dhVagdclh268h9pRXLTudY78rAP6ujBE8aN98TKyYlcKbq0Xsg4GCjZsBbtThTSCurvvVtG9Usb7RfAEs9D%2BawqPhP2tIt9lYu3dAyZaucb9kKWg8Ezps5cm75KkH1eUiqwrfPUPg%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/json; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-Zendesk-API-Warn
cache-control
max-age=0, public
vary
Accept-Encoding
x-zendesk-processed-host-header
support.crashplan.com
cf-ray
7b9798769b9d8fd0-FRA
articles.json
support.crashplan.com/api/v2/help_center/ 		903 KB
170 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://support.crashplan.com/api/v2/help_center/articles.json?include=articles%2Csections%2Ccategories&locale=en-us&sort_by=position&per_page=100&page=6&request_id=88976.29166384821
Requested by
Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
232c7f23c2de13392c981fee11e05252543281463ad001cf0e3af9287bb3e221
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Referer
https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
X-Requested-With
XMLHttpRequest
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Mon, 17 Apr 2023 21:00:05 GMT
strict-transport-security
max-age=259200;
content-encoding
br
cf-cache-status
MISS
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-rate-limit-remaining
698
x-rate-limit
700
x-zendesk-origin-server
help-center-unicorn-6bb46bbdcb-vjl6t
protocol
HTTP/1.1 always
x-xss-protection
1; mode=block
x-request-id
7b9798769b9e8fd0-SEA
x-ua-compatible
IE=edge
x-runtime
0.192541
server
cloudflare
x-zendesk-api-version
v2
etag
W/"232c7f23c2de13392c981fee11e05252"
x-frame-options
SAMEORIGIN
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=U6JjDme7YGPZTBBUHrS6jdYrKUdZCyfADKbCT4PsfCLQFGK%2B96Nc8Drnf8NMzhq%2FNj9c%2FMI2N02qqRoASViDsh0si6UlHx%2Fp5DU7JWJ6ic3j%2Bak0g1dhp87SxfnwGBN8i%2BpQEYxkKA%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/json; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-Zendesk-API-Warn
cache-control
max-age=0, public
vary
Accept-Encoding
x-zendesk-processed-host-header
support.crashplan.com
cf-ray
7b9798769b9e8fd0-FRA
sections.json
support.crashplan.com/api/v2/help_center/ 		23 KB
4 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://support.crashplan.com/api/v2/help_center/sections.json?include=&locale=en-us&sort_by=position&per_page=100&page=1&request_id=64378.98092592351
Requested by
Host: cdn.jsdelivr.net
URL: https://cdn.jsdelivr.net/npm/jquery@3.6.0/dist/jquery.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9c352f08f494e62274f50395d6a6b45d20fb72b252e381793952df62f836cb58
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Accept
*/*
Referer
https://support.crashplan.com/hc/en-us/articles/8861872726157-Unable-to-back-up-files-on-Windows-devices-Small-Business-
X-Requested-With
XMLHttpRequest
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.5615.121 Safari/537.36

Response headers

date
Mon, 17 Apr 2023 21:00:06 GMT
strict-transport-security
max-age=259200;
content-encoding
br
cf-cache-status
MISS
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
x-rate-limit-remaining
693
x-rate-limit
700
x-zendesk-origin-server
help-center-unicorn-6bb46bbdcb-79zjx
protocol
HTTP/1.1 always
x-xss-protection
1; mode=block
x-request-id
7b97987aa85d8fd0-SEA
x-ua-compatible
IE=edge
x-runtime
0.309272
server
cloudflare
x-zendesk-api-version
v2
etag
W/"9c352f08f494e62274f50395d6a6b45d"
x-frame-options
SAMEORIGIN
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=zbWLJ6pnS6jp7n13SzWH2%2FsTzGoAYQ6VBtjjO7vduM1G5sjj5vp%2BdpSybM%2FSt9LTMKlt5O5E9Cvi3vu%2BTUnik6QYobceno09Org6OOimyHBIuGcadVtmUBKlDfh%2F06Q1Eg4W5mgupQ%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/json; charset=utf-8
access-control-allow-origin
*
access-control-expose-headers
X-Zendesk-API-Warn
cache-control
max-age=0, public
vary
Accept-Encoding
x-zendesk-processed-host-header
support.crashplan.com
cf-ray
7b97987aa85d8fd0-FRA

Verdicts & Comments Add Verdict or Comment

32 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless function| $ function| jQuery object| hljs object| LotusConfig object| Spruce function| deferLoadingAlpine object| Alpine function| ApiData object| LotusUtils string| styles object| LotusAlerts function| Toc object| LotusIcons object| Theme object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n function| hcmanager object| hcm function| setCookie function| getCookie function| sha256 function| sendEvent function| encryptAndSend boolean| api_data_lotus_data object| apiData object| LS

4 Cookies

Domain/Path Name / Value
.support.crashplan.com/ Name: __cfruid
Value: aa6f81bee9d9f7c6d5bc097da67f56a3f4c7b7f2-1681765203
.crashplan.zendesk.com/ Name: __cfruid
Value: bd58f1da30bfa9cc9faed1719534f580d4bd8dac-1681765204
support.crashplan.com/ Name: user_identifier
Value: b9223a71-3a33-4ecb-9075-2f640fdf6e68
.support.crashplan.com/ Name: __cf_bm
Value: g.moDHN5aChQanJMhQ6R7z4F25IjgYaz0be3UwJMNcc-1681765205-0-AbXYpEXVh0CnuaPVOdoEzmfWZP9aG4erku0RDnHzzSPqk2qtTqIAu9KhDXkvPvZ8u0joUgB8Ni7SWXPWqoIhvCW7NansFxnvbNWJQqGGztdS

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.jsdelivr.net
crashplan.com
crashplan.zendesk.com
hcmanager.swifteq.com
p13.zdassets.com
scripts.swifteq.com
static.zdassets.com
support.crashplan.com
theme.zdassets.com
use.fontawesome.com
www.crashplan.com
104.16.51.111
104.16.53.111
104.18.70.113
104.18.72.113
2600:9000:2491:ea00:1c:6be6:1780:93a1
2606:4700:e2::ac40:840f
2a04:4e42:200::485
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