www.hotelesdunas.com
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212.64.180.19
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Submitted URL: https://email.emailing.hotelesdunas.com/c/eJx0kj-PnDAQRz-N6Q7Z4z9AQZHThi5XpUfDeDisgEHY7Gq_fUSye83q2tF7-j1L9u2gkRwV3KpKS2Od0aaYWrTNqGsDjW...
Effective URL: https://www.hotelesdunas.com/en/private-policy/?utm_source=pushtech&utm_medium=email&utm_campaign=011124_NoMiembro_Teaser_Bla...
Submission: On November 01 via api from BE — Scanned from CA
Effective URL: https://www.hotelesdunas.com/en/private-policy/?utm_source=pushtech&utm_medium=email&utm_campaign=011124_NoMiembro_Teaser_Bla...
Submission: On November 01 via api from BE — Scanned from CA
Form analysis 2 forms found in the DOM
POST https://booking.hotelesdunas.com/en/bookcore/v4/search-dispo.htm
<form class="m-form formb" id="bookformheader" method="POST" action="https://booking.hotelesdunas.com/en/bookcore/v4/search-dispo.htm" onsubmit="return doBook($(this))">
<a class="tablet-only" href="javascript:" onclick="closeMotor()"><i class="fa fa-angle-left"></i></a>
<div class="m-hotel">
<div class="m-tit">
<i class="icon-poi" aria-hidden="true"></i>
<span>Destinations / Hotels</span>
</div>
<input type="hidden" name="destino">
<input type="hidden" name="entrada">
<input type="hidden" name="salida">
<input type="hidden" name="occupancies">
<input type="hidden" name="sort_occupancy" value="True">
<select name="coddestino" id="fid_coddestinoheader">
<option value="todos">All hotels</option>
<option value="dunassuite">Suites & Villas by Dunas 4*</option>
<option value="dunasgregory">Don Gregory by Dunas 4* </option>
<option value="dunasmaspalomas">Maspalomas Resort by Dunas 4*</option>
<option value="dunasmirador">Mirador Maspalomas by Dunas 3*</option>
</select>
</div>
<div class="m-date">
<div class="m-tit">
<i class="icon-calendar" aria-hidden="true"></i>
<span>Arrival / Departure</span>
</div>
<div class="m-inputs m-dates">
<input type="text" class="entrada" id="fid_dateInheader" name="" onfocus="$(this).blur();" readonly="readonly" value="01 Nov 2024">
<input class="datein" id="fid_dateIn2header" type="text" value="01/11/2024">
<input type="text" class="salida" id="fid_dateOutheader" name="" onfocus="$(this).blur();" readonly="readonly" value="02 Nov 2024">
<input class="dateout" id="fid_dateOut2header" type="text" value="02/11/2024">
</div>
</div>
<div class="m-pax">
<div class="m-tit">
<i class="icon-people" aria-hidden="true"></i>
<span>Occupancy</span>
</div>
<input data-una="Guest" data-varias="Guests" name="personas" class="fid_personas" readonly="readonly" id="fid_personasheader" placeholder="2 Guests" type="text">
<input type="hidden" name="rooms" class="fid_rooms" id="fid_roomsheader" value="1" aria-label="Rooms">
<div class="m-tooltip">
<span class="m-aux"></span>
<div class="m-content">
<div class="m-heading">
<div>Rooms</div>
<div>Adults </div>
<div>Children</div>
<div class="s-ageslabel" style="opacity: 0;">Children's ages</div>
<div></div>
</div>
<div class="m-row">
<div>
<div class="m-input2">
<input placeholder="Room 1" type="text">
<span>Room 1</span>
</div>
</div>
<div>
<label for="fid_adults_1header" class="s-adults c-select2 sta-g-select active">
<span class="sta-g_s_view">2</span>
<select name="adults_1" id="fid_adults_1header">
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
</div>
<div>
<label for="fid_childs_1header" class="s-childs c-select2 sta-g-select active">
<span class="sta-g_s_view">0</span>
<select name="childs_1" id="fid_childs_1header">
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
</div>
<div>
<div class="s-ageslabel2" style="display: none;">Ages</div> <label for="fid_ages_1_0header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_1_0" id="fid_ages_1_0header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
<label for="fid_ages_1_1header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_1_1" id="fid_ages_1_1header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
<label for="fid_ages_1_2header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_1_2" id="fid_ages_1_2header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
<label for="fid_ages_1_3header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_1_3" id="fid_ages_1_3header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
</div>
<div>
</div>
</div>
<div class="m-row" style="display:none" ;="">
<div>
<div class="m-input2">
<input placeholder="Room 2" type="text">
<span>Room 2</span>
</div>
</div>
<div>
<label for="fid_adults_2header" class="s-adults c-select2 sta-g-select active">
<span class="sta-g_s_view">2</span>
<select name="adults_2" id="fid_adults_2header">
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
</div>
<div>
<label for="fid_childs_2header" class="s-childs c-select2 sta-g-select active">
<span class="sta-g_s_view">0</span>
<select name="childs_2" id="fid_childs_2header">
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
</div>
<div>
<div class="s-ageslabel2" style="display: none;">Ages</div> <label for="fid_ages_2_0header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_2_0" id="fid_ages_2_0header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
<label for="fid_ages_2_1header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_2_1" id="fid_ages_2_1header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
<label for="fid_ages_2_2header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_2_2" id="fid_ages_2_2header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
<label for="fid_ages_2_3header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_2_3" id="fid_ages_2_3header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
</div>
<div>
<div class="m-remove" style="display: none;">
<i class="icon-close" aria-hidden="true"></i>
</div>
</div>
</div>
<div class="m-row" style="display:none" ;="">
<div>
<div class="m-input2">
<input placeholder="Room 3" type="text">
<span>Room 3</span>
</div>
</div>
<div>
<label for="fid_adults_3header" class="s-adults c-select2 sta-g-select active">
<span class="sta-g_s_view">2</span>
<select name="adults_3" id="fid_adults_3header">
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
</div>
<div>
<label for="fid_childs_3header" class="s-childs c-select2 sta-g-select active">
<span class="sta-g_s_view">0</span>
<select name="childs_3" id="fid_childs_3header">
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
</div>
<div>
<div class="s-ageslabel2" style="display: none;">Ages</div> <label for="fid_ages_3_0header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_3_0" id="fid_ages_3_0header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
<label for="fid_ages_3_1header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_3_1" id="fid_ages_3_1header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
<label for="fid_ages_3_2header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_3_2" id="fid_ages_3_2header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
<label for="fid_ages_3_3header" class="s-ages c-select2 sta-g-select" style="display: none;">
<span class="sta-g_s_view">?</span>
<select name="ages_3_3" id="fid_ages_3_3header">
<option value="">?</option>
<option value="0">0</option>
<option value="1">1</option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
<option value="12">12</option>
</select>
<i class="fa fa-angle-down"></i>
</label>
</div>
<div>
<div class="m-remove" style="display: none;">
<i class="icon-close" aria-hidden="true"></i>
</div>
</div>
</div>
<div class="m-foot">
<div class="m-add">
<span>Add room </span>
<i class="fa fa-plus" aria-hidden="true"></i>
</div>
<div class="m-confirm">
<span>Confirm</span>
</div>
</div>
</div>
</div>
</div>
<div class="m-ticket">
<div class="m-tit">
<i class="icon-tag" aria-hidden="true"></i>
<span>Discount</span>
</div>
<input type="text" name="codpromo" placeholder="Promo code">
</div>
<button class="m-submit">
<span>Book</span>
</button>
<!--<label for="sta-motor" class="m-close">
<i class="icon-close" aria-hidden="true"></i>
</label>-->
</form>POST /content/comun/forms/process-form.php?ruta=/&idioma=en&bk=
<form class="form_auto" id="form_auto_1" action="/content/comun/forms/process-form.php?ruta=/&idioma=en&bk=" method="post" target="form_checker_newsletter" enctype="multipart/form-data">
<input type="hidden" name="idform" value="1">
<input type="hidden" name="id" value="">
<input type="hidden" name="idioma" value="en">
<input type="hidden" name="pageid" value="19">
<input type="hidden" name="entidad" value="newsletter">
<input type="hidden" name="thisurl" value="https://www.hotelesdunas.com/en/private-policy/">
<input type="hidden" id="redirect_msg_newsletter" name="redirect_msg">
<input type="hidden" name="selligent" value="S">
<input type="hidden" name="control">
<input type="hidden" name="newsletter" value="S">
<iframe name="form_checker_newsletter" class="form_checker" id="form_checker_newsletter"></iframe>
<div class="m-form">
<input type="text" name="emailnl" id="fid_namenl" class="m-inputnwl" placeholder="Write your @mail here">
<label for="sta-newsletter" class="m-check">
<input id="sta-newsletter" type="checkbox" name="condiciones" value="S">
<i aria-hidden="true"></i>
<span> <a rel="nofollow noindex" href="/en/private-policy/" target="_blank" title="I accept and understand the legal conditions">I accept and understand the legal conditions</a>
</span>
</label>
<button class="m-submit">
<span>Subscribe</span>
</button>
</div>
</form>Text Content
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Dunas Club | My reservations | Agencies| Transfer| +34 928 445 326
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Destinations / Hotels
All hotels Suites & Villas by Dunas 4* Don Gregory by Dunas 4* Maspalomas Resort
by Dunas 4* Mirador Maspalomas by Dunas 3*
Arrival / Departure
Occupancy
Rooms
Adults
Children
Children's ages
Room 1
2 1 2 3 4 5 6
0 0 1 2 3 4
Ages
? ? 0 1 2 3 4 5 6 7 8 9 10 11 12 ? ? 0 1 2 3 4 5 6 7 8 9 10 11 12 ? ? 0 1 2 3 4
5 6 7 8 9 10 11 12 ? ? 0 1 2 3 4 5 6 7 8 9 10 11 12
Room 2
2 1 2 3 4 5 6
0 0 1 2 3 4
Ages
? ? 0 1 2 3 4 5 6 7 8 9 10 11 12 ? ? 0 1 2 3 4 5 6 7 8 9 10 11 12 ? ? 0 1 2 3 4
5 6 7 8 9 10 11 12 ? ? 0 1 2 3 4 5 6 7 8 9 10 11 12
Room 3
2 1 2 3 4 5 6
0 0 1 2 3 4
Ages
? ? 0 1 2 3 4 5 6 7 8 9 10 11 12 ? ? 0 1 2 3 4 5 6 7 8 9 10 11 12 ? ? 0 1 2 3 4
5 6 7 8 9 10 11 12 ? ? 0 1 2 3 4 5 6 7 8 9 10 11 12
Add room
Confirm
Discount
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Cycling Hotels Hotels without gluten
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Dunas News
Suites & Villas by Dunas 4*
Don Gregory by Dunas 4*
Maspalomas Resort by Dunas 4*
Mirador Maspalomas by Dunas 3*
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Golf
All Inclusive
Only Adults
Romantic Plan
Wellness
Cycling Hotels
Hotels without gluten
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Start > Private Policy
Privacy Policy
“DUNAS RESORTS, S.L.”, hereinafter the CONTROLLER, is responsible for processing
the user’s personal data and informs the user that such data shall be processed
according to the provisions laid down in current legislation regarding personal
data protection, the European Regulation EU 2016/679 of 27 April 2016. (GDPR).
Organic Law 3/2018, of 5 December, on Protection of Personal Data and Assurance
of Digital Rights and the Internet Law, LSSICE, Law of Information Society
Services and Electronic Commerce. Law 34/2002 of 11 July, therefore, provides
the following information regarding the processing of your data:
See moreSee less
1. Information for the user
Purpose of the processing:
to maintain a business relationship with the user. The intended processing
operations are:
To send commercial marketing communications by email, WhatsApp, SMS, MMS, social
communities or any other electronic or physical medium, whether present or
future, that enables commercial communications. Such communications shall be
carried out by the CONTROLLER and be related to its products and services, or
the products and services of its partners or suppliers with whom they have a
promotion agreement. In this case, third-parties shall never have access to
personal data. To conduct statistical studies. To process orders, price quotes,
applications or any type of request made by the user through any form of contact
that is made available. To send the website newsletter.
Legal Basis:
GDPR: 6.1.a) The interested party gives their consent to have their personal
data processed for one or several specific purposes.
Data storage criteria:
The data will be kept for the necessary time and no more, to maintain the
purpose of the processing and when it is no longer necessary for this purpose,
it will be deleted with appropriate security measures to guarantee the
pseudonymization of the data or its total destruction.
Data transfer:
Data shall not be transferred to third parties, unless there is a legal
obligation. There is no international transfer of data.
User’s rights:
* You have the right to withdraw your consent at any time.
* You have the right to access, modify, transfer and delete your data and to
limit and oppose to its processing.
* You have the right to file a claim with the supervisory authority
(www.agpd.es ) if you consider that the processing does not comply with
current legislation.
See your rights and contact details for the exercise of your rights in Section
7.
2. Bookings
The homepage allows visitors, among other things, to book rooms in the different
hotels of the company. On our website, there are different tabs which provide
access to book different services offered by “DUNAS RESORTS, S.L.”, with the
possibility of booking accommodation, cars or transfers.
Purpose of the processing:
it has been designed as a customer service mailbox and its purpose is to enable
and speed the booking process for our customers and to make comments and/or
requests through any multichannel medium.
Legal basis:
GDPR: 6.1.a) The interested party gives their consent to have their personal
data processed for one or several specifiv purposes.
Data storage criteria:
The data will be kept for the necessary time and no more, to maintain the
purpose of the processing and when it is no longer necessary for this purpose,
it will be deleted with appropriate security measures to guarantee the
pseudonymization of the data or their total destruction.
Data transfer:
Data shall not be transferred to third parties, unless there is a legal
obligation. There is no international transfer of data.
See your rights and contact details for the exercise of your rights in Section 7
3. Contact
Purpose of the processing:
to answer any queries, information requests, requests, questions, suggestions or
similar matters made by data subjects regarding our products or services.
Legal basis:
GDPR: 6.1.a) The interested party gives their consent to have their personal
data processed for one or several specific purposes.
Data storage criteria:
The data will be kept for the necessary time and no more, to maintain the
purpose of the processing and when it is no longer necessary for this purpose,
it will be deleted with appropriate security measures to guarantee the
pseudonymization of the data or its total destruction.
Data transfer:
Data shall not be transferred to third parties, unless there is a legal
obligation. There is no international transfer of data.
See your rights and contact details for the exercise of your rights in Section 7
4. Newsletter
Purpose of the processing:
to subscribe to the Newsletter. To be able to send you our newsletter.
Legal basis:
consent.
Data storage criteria:
data shall be kept for as long as there is a mutual interest to keep the
newsletter subscription. You shall always be given the possibility to withdraw
your consent or unsubscribe.
Data transfer:
Data shall not be transferred to third parties, unless there is a legal
obligation. There is no international transfer of data.
See your rights and contact details for the exercise of your rights in Section 7
5. Work with us
The tab “Work with us” has been designed as a recruitment pool mailbox and its
purpose is to collect your personal and professional data for future selection
processes. The user may find the option “attach a file” to send or submit your
Curriculum Vitae to the website in a document or file format. Answers can be
sent through any multichannel medium.
Purpose of the processing:
Receiving CVs to be included in the different recruitment processes run by the
different franchises and the actual entit "DUNAS RESORTS, S.L.".
Legal Basis:
GDPR: 6.1.a) The interested party gives their consent to have their personal
data processed for one or several specific purposes.
CV registration:
we inform you that this is the only formal procedure to accept your CV;
therefore, CVs submitted in any other way shall not be accepted.
Data storage criteria:
The data will be kept for the necessary time and no more, to maintain the
purpose of the processing and when it is no longer necessary for this purpose,
it will be deleted with appropriate security measures to guarantee the
pseudonymization of the data or its total destruction. In this regard, once the
aforementioned period has elapsed, and if you wish to continue to participate in
the selection processes of the Data Controller, please send us your CV again.
Data update:
if your information changes in any way, please let us know in writing as soon as
possible in order to keep your data duly updated. Data transfer: Data shall not
be transferred to third parties, unless there is a legal obligation. There is no
international transfer of data.
See your rights and contact details for the exercise of your rights in Section 7
6. Dunas Club
The Dunas Club tab has been designed to offer visitors the possibility of
belonging to our customer loyalty club.
Purpose of the processing:
On behalf of the company, we process the information provided with the purpose
of providing the service requested, belonging to our customer loyalty club and
performing its comprehensive administrative management, and, also carrying out
customer satisfaction surveys.
Profiling:
In order to offer you products and services according to your interests, as well
as to improve our services, we will create a business profile from the
information provided and using statistical procedures. As a result of this
statistical research, a profile analysis is carried out and more personalised
marketing communications can be sent to you according to your preferences. The
following data may be added to the profiles created for each customer,
regardless of whether they have been provided personally or generated while
using the products or services offered by “DUNAS RESORTS, S.L.”: contact
information (such as their name, address, Personal ID Card no., email, mobile
telephone no.); additional information (such as their preferred hotel, or the
one that they use more frequently, or their hobbies); user identification
information (such as customer number or contract number); customer history (such
as the reception of offers, information about their accommodation, preferences);
data from apps, prize draws, contests, webs, landing page or social networks. No
automated decisions shall be taken based on said profile.
Business communications:
The consent is for business communications regarding the sale of products and
services offered by “DUNAS RESORTS, S.L.”, always through multichannel means of
communication (telephone, e-mail, postal mail, sms, mms, WhatsApp, etc.):
newsletters, greetings on dates of general interest and celebrations: Christmas,
Saint Valentine's Day, etc., events, contests and promotions. You may always
withdraw your consent in every communication.
Birthday Greetings:
You agree that we can congratulate you on your birthday, in order to have a
better deal of trust and closeness. To be able to give you a gift, product,
service, discount or similar from "DUNAS RESORTS, S.L.". As well as sending a
greeting card.
Legal basis:
GDPR: 6.1.a) The interested party gives their consent to have their personal
data pocessed for one or several specific purposes.
Data storage criteria:
The data will be kept for the necessary time and no more, to maintain the
purpose of the processing and when it is no longer necessary for this purpose,
it will be deleted with appropriate security measures to guarantee the
pseudonymization of the data or its total destruction.
Recipients:
Data shall not be transferred to third parties unless there is a legal
obligation to do so. There is no international transfer of data.
See your rights and contact details for the exercise of your rights in Section 7
7. User’s rights and contact information for the exercise of your rights
User’s rights:
* You have the right to withdraw your consent at any time.
* You have the right to access, modify, transfer and delete your data and to
limit and oppose to its processing.
* You have the right to file a claim with the supervisory authority (agpd.es )
if you consider that the processing does not comply with current legislation.
Contact information:
“DUNAS RESORTS, S.L.” - Tax ID No.: B76235951 Address: C/ Einstein s/n, 35100
Maspalomas, Gran Canaria, Spain. Email of our Data Protection Officer:
lopd@hotelesdunas.com or call telephone no.: +34 (0034) 928 721 243.
8. “Social Networks”and other links
The links which redirect the website to the different social network accounts
such as Facebook, Twitter, etc… which belong to the CONTROLLER are designed so
that users can access those pages directly and thus be able to interact, express
opinions, ideas and make other comments related to the company, its services or
products. The company “DUNAS RESORTS, S.L.”, is not responsible for any comments
made, photos or videos published by the user community, although it may veto,
delete or remove comments, photos or videos that are unseemly or inappropriate.
To learn more about any responsibility regarding the different social network
platforms, please check their own Privacy Policy.
9. Compulsory or optional nature of the information provided by the user
By ticking the corresponding boxes and entering their data in the respective
fields marked with an asterisk (*) in the contact form, or submitting their data
through the downloadable forms, users expressly, explicitly and freely accept
that their data is necessary for their requests to be answered by the provider.
Filing out the rest of the fields is voluntary. The user guarantees that the
personal data provided to the CONTROLLER is accurate and shall be responsible
for informing the CONTROLLER of any changes in said data. The CONTROLLER
expressly informs and guarantees users that under no circumstances their
personal data shall be transferred to third parties and that in case of carrying
out any transfer, the user’s previous express, informed and unambiguous
authorization shall always be asked. All the information requested through our
website is compulsory, as it is necessary to provide the best possible service
to the user. If all requested data is not provided, we cannot guarantee that the
information and services provided are completely tailored to your needs.
10. Security measures
According to the provisions of the current legislation regarding personal data
protection, the CONTROLLER fully complies with all the provisions laid down in
the GDPR and LOPD (Spanish Organic Law on Data Protection) regulations related
to the processing of the personal data for which it is responsible, and
manifestly so with the principles outlined in article 5 of the GDPR and article
4 of the LOPD, by which data is to be processed fairly and lawfully and in a
transparent manner in relation to the data subject and must be adequate,
relevant and limited to what is necessary in relation to the purposes for which
they are processed. The CONTROLLER guarantees the implementation of the
appropriate technical and organisational measures required by the GDPR and the
LOPD regulations in order to safeguard the rights and freedoms of data subjects
and that they have been adequately informed of how such rights and freedoms can
be exercised.
11. Links
This privacy policy is only applicable to the http://www.hotelesdunas.com
website, and it is not guaranteed when accessing this site through external
links, nor in the case of accessing other websites using links on this site.
12. WEBSITE content
The full or partial reproduction of this website, including dumping the content
on any medium, without the express authorisation of THE CONTROLLER is strictly
prohibited.
General Regulation of Data Protection (RGPD)
1.- How do we obtain your personal data?
We collect personal data with your consent in the following situations:
* When you show interest in a product or service.
* When a price quote is made.
* During the booking process.
* When you contact us using data from apps, prize draws, contests, websites,
landing page or social networks.
* When you participate in prize draws, awards, events, promotions and
marketing, promotional or informative events using data from apps, prize
draws, contests, websites, landing page or social networks.
* When you visit any of our hotels.
* In our customer loyalty club.
2.- What information can we collect from the data subject/customer?
Contact information:
Name, Surname(s), Postal Address, Sex, Email, Landline/Mobile Telephone Number.
Date of Birth.
Personal information:
Family situation, family members. Date of birth. Place of birth. Occupation.
Bank details. Requests made regarding information about products and services.
The most frequently booked hotel, hobbies. Method of payment chosen. Account
number.
Identification data:
Customer number or contract number
Customer history:
Customer satisfaction rates. Offers received or sent. Details of the booking
holder, price, booking date, check-in date, check-out date. Information
regarding additional purchases or reservations. Campaign history and responses
to those campaigns. Event participation (place, company). All complaints and
claims made by the customer.
Information regarding the use of the room:
About personal preferences, capacity, use.
Data from the app, the website or social networks:
All data entered by the customer/data subject when registering in any app,
website, landing page or social network belonging to “DUNAS RESORTS, S.L.” or to
other companies that are part of the business group. You may access the uses of
the visited website of “DUNAS RESORTS, S.L.” Data from cookies (depending on the
approval of cookie policies). The use of social networks made by “DUNAS RESORTS,
S.L.” (for instance, visits, messages, photos or videos posted), and by the
different companies that belong to the business group.
3.- For which purposes is your personal data used?
General and satisfaction surveys
On behalf of the company, we process the information provided with the purpose
of providing the service requested, performing its comprehensive administrative
management and booking rooms. Also, to identify our customers, to make checking
in at the hotel easier when staying at any of the hotels of the company, as well
as profiling customers, sending business communications and birthday wishes.
All provided data shall be stored as long as there is a mutual interest to
maintain the purposes for the processing or for as many years as necessary to
comply with the legal obligations. When said data is no longer necessary for
those purposes, data shall be deleted using appropriate security measures to
guarantee data pseudonymisation or its total destruction. We remind you that in
all business communications carried out by “DUNAS RESORTS, S.L.”, you are always
given the possibility of unsubscribing.
Quality and satisfaction surveys
To send quality and satisfaction surveys in order to offer a personalized
treatment and to continue improving the relationship between the company and the
customer. Data storage criteria: the data shall be stored as long as there is a
mutual interest to maintain the purpose of the processing and when it is no
longer necessary for such purpose, it shall be deleted using appropriate
security measures to guarantee data pseudonymisation or its total destruction.
Data communication: data shall not be disclosed to third parties unless there is
a legal obligation. We remind you that in all business communications carried
out by “DUNAS RESORTS, S.L.”, you are always given the possibility of
unsubscribing. We also remind you that your consent can be revoked.
Commercial communications
The consent is for business communications regarding the sale of products and
services offered by “DUNAS RESORTS, S.L.”, always through multichannel means of
communication (telephone, e-mail, postal mail, sms, mms, WhatsApp, etc.):
newsletters, greetings on dates of general interest and celebrations: Christmas,
Saint Valentine's Day, etc., events, contests and promotions. You may always
withdraw your consent in every communication.
Birthday wishes:
You give your consent so that we can wish you a happy birthday with the aim of
having a closer and more trustful relationship. Also, so that “DUNAS RESORTS,
S.L.” can offer you a present, product, service, discount or anything similar,
as well as send you a birthday card; always by using multichannel means of
communication (telephone, email, postal mail, sms, mms, WhatsApp, etc.).
Transferring data to other companies
Data shall not be transferred to third parties unless there is a legal
obligation to do so.
Quality control, R&D&i of new products and services
“DUNAS RESORTS, S.L.”, may use any of the data received by our company during
the provision of the services, with the purpose of developing future products
and services and of controlling the quality of the existing ones. Before using
such data for any of these purposes, your data shall be immediately anonymized
so that it cannot be directly linked to you. The legal basis for this processing
is based on the legitimate interest of “DUNAS RESORTS, S.L.” thus, enabling a
more personalized and tailored manner of meeting the present and future needs of
our customers and the usual investment in research, development and innovation
made by “DUNAS RESORTS, S.L.”.
4.- Legal basis contained in the Directive and reproduced by the LOPD
The legal basis is the execution of a contract, in this case, the contract for
accommodation in our hotel, for the rental of hotel accommodation, as well as
the consent given by the data subject and legitimate interest.
If you have ticked the corresponding box, the legal basis for the sending of
commercial communications, customer profiling and birthday wishes, regarding
other products and services, is your consent, which you can withdraw for such
purpose at any time, without it conditioning the execution of the accommodation
contract in the hotel.
* Consent. You have expressly given you consent, which you can withdraw at any
time.
* Contractual relationship. To manage and maintain a contract that has been
signed, the hotel room reservation and/or additional services.
* Vital interests of the data subject or of other persons. In case of sickness
or anything similar.
* A legal obligation to which the controller is subject.
* Public interest or the exercise of public administrations.
* Prevailing legitimate interests of the Controller or of third-parties to
which the data is transferred.
5.- Users’/Customers’ rights. Company information
You have the right to obtain confirmation on whether we are processing your
personal data at "DUNAS RESORTS S.L.", therefore, you have the right to access
your personal data, rectify inaccurate data, request deletion when the data is
no longer necessary, its portability, and limit its processing. You also have
the right to withdraw your consent at any time and present a complaint before
the Control Authority (www.agpd.es), if you consider that the processing does
not follow the standard in force.
In certain circumstances given in article 18 of the GDPR, interested parties can
request that processing of their data is limited, in which case we will only
keep it to make or defend complaints.
The interested parties can object to the processing of their data for marketing
purposes, including making profiles. "DUNAS RESORTS S.L." will cease processing
the data, except for overriding legitimate reasons or to make or defend possible
complaints.
By virtue of the right to portability, interested parties have the right to
obtain personal data concerning them in a structured format for common use and
mechanical reading and to transfer it to another manager. Whenever possible.
6.- What is the procedure to exercise the rights contained in the new
regulation?
The GRDP requires controllers to facilitate the exercise of the data subjects’
rights. This requirement establishes that procedures and methods to do so must
be visible, accessible and simple. This obligation requires to set up procedures
enabling data subjects to easily prove that they have exercised their rights by
electronic means, which is not always viable at present.
The exercise of rights shall be free of charge for the data subject, unless:
* Where requests are manifestly unfounded or excessive, in particular because
of their repetitive character, the controller may charge a reasonable fee
taking into account the administrative costs of taking the action requested;
or refuse to act on the request (such fee cannot represent additional income
for the controller but should effectively correspond to the true cost of the
processing of the request).
* The controller shall provide information on the actions taken on a request to
the data subject within one month (that period may be extended by two further
months if requests are especially complex and the controller shall inform the
data subject of any such extension within one month). If the controller
decides not to take action on the request, the controller shall inform the
data subject of the reasons for not taking action within one month of receipt
of the request.
* In accordance with the GDPR, controllers must use all reasonable measures to
verify the identity of a data subject who requests access, and, in general,
of data subjects that exercise the remaining ARCO rights.
* When the controller processes a large quantity of information concerning a
data subject, the controller may request that the data subject specify the
information to which the request relates.
* The controller may be assisted by processors to respond to requests made by
data subjects exercising their rights, and such assistance may be included in
the processing agreement.
7.- Company details for the exercise of rights or regarding Data Protection
By writing to the following address and attaching a copy of your passport or
Personal ID Card: “Dunas Resorts, S.L.” - Address: Calle Francisco Gourié 107,
5th Floor. Postal Code: 35002. Las Palmas de Gran Canaria.
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