www.comarch.com Open in urlscan Pro
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          <option value="1">Other</option>
          <option value="2">Telecomunications</option>
          <option value="3">Finance</option>
          <option value="4">ERP</option>
          <option value="5">Large enterprises</option>
          <option value="6">Government</option>
          <option value="8">TV</option>
          <option value="9">Career</option>
          <option value="10">Investors</option>
          <option value="11">News and Events</option>
          <option value="12">Healthcare</option>
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Text Content

Main menu
 * Offer
   
   
   Offer
    * All Essentials of the Telecom Business
      
      
      All Essentials of the Telecom Business See All Essentials of the Telecom
      Business
       * AI/ML-driven Network Efficiency
       * Full Network Cloudification
       * Comprehensive Network Overview
       * 5G-ready business
       * Future-proof IoT by Design
       * Monetizing Vertical markets
       * Borderless International Cooperation
       * Omnichannel Digital Customer Engagement
       * End to End Orchestration and Network Processes
       * Autonomous Networks for Unlimited 5G Use Cases
       * Digital Enterprise Customer Experience
       * Discover all BSS & OSS products for telecoms >>
         
         
         Discover all BSS & OSS products for telecoms >> See Discover all BSS &
         OSS products for telecoms >>
          * Digital Enterprise Customer Experience
   
    * Artificial Intelligence Management
      
      
      Artificial Intelligence Management See Artificial Intelligence Management
       * Chatbot
       * Personal Marketing Microservice
       * Loyalty Fraud Prevention
       * Medical AI Cloud
       * Predictive Maintenance
       * Sentiment Analysis Microservice
   
    * Business Operations for Telecoms
      
      
      Business Operations for Telecoms See Business Operations for Telecoms
       * Convergent Billing System
       * CRM for Telecoms
       * Customer Order Management
       * Digital Self-Service
       * Intelligent Assurance & Analytics
       * Network Planning & Design
       * OSS Service Desk
       * Product Catalog
       * Real-time Network Inventory Management
       * Service & Resource Orchestration
       * Discover all BSS & OSS products for telecoms >>
   
    * Cloud
      
      
      Cloud See Cloud
       * Cloud Subscription Billing
       * e-Invoicing Cloud
       * Field Service Management
       * Cloud Services
       * Loyalty Marketing Platform
       * PowerCloud
   
    * Customer Loyalty Marketing Platform
      
      
      Customer Loyalty Marketing Platform See Customer Loyalty Marketing
      Platform
       * Loyalty Management
       * Marketing Automation
       * Data Analytics
       * Omnichannel Marketing Applications
       * Loyalty Consulting
   
    * Cyber Security
      
      
      Cyber Security See Cyber Security
       * tPro Solutions
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    * Data Center & IT Services
      
      
      Data Center & IT Services See Data Center & IT Services
       * Data Center
       * Cloud Services
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       * IBM Power Services
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    * Data Exchange
      
      
      Data Exchange See Data Exchange
       * e-Invoicing
       * Electronic Data Interchange (EDI)
       * Online Distribution
       * Mobile Sales Force
   
    * ERP Systems
      
      
      ERP Systems See ERP Systems
       * Comarch Retail
       * Comarch Altum
       * Comarch ERP XT
       * Comarch Enterprise
       * Business Intelligence
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    * Field Service Management
      
      
      Field Service Management See Field Service Management
       * Corrective, Preventive and Predictive Maintenance
       * Customer Service
       * Data Integration, reporting and forecasting
       * Effective Planning and Scheduling
       * Field Service Empowerment
       * Mobile Workforce Management
       * Online demo presentation
       * Site Access Managenent
       * Third-party Workforce Management
   
    * IoT Ecosystem
      
      
      IoT Ecosystem See IoT Ecosystem
       * Asset Tracking
       * Automotive
       * Comarch CareMate
       * Industry 5.0
       * IoT Connect
       * IoT Devices
       * IoT Solutions for Healthcare
       * Manhole Monitoring
       * Smart Metering
   
    * IoT Plant
    * Software and Hardware Services
      
      
      Software and Hardware Services See Software and Hardware Services
       * Automotive
       * Certification Organizations
       * Consumer Electronics
       * Semiconductor Industry
   
    * Training

 * Industries
   
   
   Industries See Industries
    * Airlines & Travel
    * Finance, Banking & Insurance
      
      
      Finance, Banking & Insurance See Finance, Banking & Insurance
       * Comarch Open Platform
         
       * Commission & Incentive
       * Business Banking
       * Digital Insurance
       * Insurance Transformation
       * Factoring
       * Loan Origination
       * Mobile Wrapper
       * Native Mobile Banking
       * Trade Finance
       * Wealth Management
   
    * Healthcare
      
      
      Healthcare See Healthcare
       * Diagnostic Point
       * Electronic Health Record
       * Hospital Information System
       * Remote Medical Care
       * The Internet of Healthcare Things
   
    * Oil & Gas
    * Public Administration
      
      
      Public Administration See Public Administration
       * Comarch ERGO
       * Comarch ERP Egeria
       * Comarch MAP
       * Comarch Security Platform
       * Comarch Smart Parking
       * Comarch Workflow
       * Comarch Videoterminal 3.0
       * ICT & Data Center
       * Video Analytics
   
    * Retail & Consumer Goods
    * Satellite Industry
    * Telecommunications
      
      
      Telecommunications See Telecommunications
       * Providing Enterprise Services Globally
         
         
         Providing Enterprise Services Globally See Providing Enterprise
         Services Globally
          * Enterprise Product Catalog
          * Digital Billing & Revenue Management
          * Partner Management
          * Wholesale Billing
          * Global Network Operations Center
      
       * Digitizing Enterprise Customers
         
         
         Digitizing Enterprise Customers See Digitizing Enterprise Customers
          * Enterprise Billing, Charging & Revenue Management
          * Enterprise Portal
      
       * Enhancing Digital Customer Journeys
         
         
         Enhancing Digital Customer Journeys See Enhancing Digital Customer
         Journeys
          * Real-time Data Control & Presentation
          * Campaign Management
          * Loyalty Management
          * Business Intelligence
      
       * 5G Network Operations
         
         
         5G Network Operations See 5G Network Operations
          * Real-time Network Inventory Management
          * Resource Order Management
          * Intelligent Assurance & Analytics
          * Service & Resource Orchestration
      
       * Resource Management
         
         
         Resource Management See Resource Management
          * Real-time Network Inventory Management
          * Network Planning & Design
          * Network Auto-discovery & Reconciliation
          * Network Configuration Management
          * Resource Order Management
      
       * Intelligent Assurance & Analytics
         
         
         Intelligent Assurance & Analytics See Intelligent Assurance & Analytics
          * AI Control Desk
          * Customer Experience Management
          * Fault Management
          * OSS/BSS Data Analytics
          * OSS Service Desk
          * Performance Management
          * Roaming Monitoring
          * Service Monitoring
          * Service Quality Management
          * SLA monitoring
          * Topological Correlations
      
       * Service Design & Fulfillment
         
         
         Service Design & Fulfillment See Service Design & Fulfillment
          * Service Catalog
          * Service Inventory
          * Service Fulfillment & Orchestration
          * Field Service Management
          * Service Activation
      
       * IoT Connect
       * IoT Ecosystem
         
         
         IoT Ecosystem See IoT Ecosystem
          * IoT Connect
          * Smart Parking
          * Asset Tracking
          * Smart Metering
          * Mobile Healthcare for Telecoms
      
       * Cloud & Security
         
         
         Cloud & Security
          * Cloud Data Storage & Backup
            
          * Infraspace Cloud (IaaS, PaaS)
          * Multi-cloud Management Services
          * Cyber Security
          * Cloud Subscription Billing
      
       * Smart BSS
         
         
         Smart BSS See Smart BSS
          * Webshop and Self-care
          * CRM
          * Product Catalog
          * Billing and Finances
          * Processes and Integrations
          * Retail and Wholesale Management
          * Voucher Management
      
       * Professional Services
         
         
         Professional Services See Professional Services
          * Business Consulting
          * Managed Services
          * BSS/OSS Transformations
          * Cloud Transformation
          * End to end Project Delivery

 * Contact
   
   
   Contact See Contact
    * HQ
    * Worldwide Offices

 * Career
   
 * Customers
 * Company
   
   
   Company See Company
    * Capital Group & Associates
    * Comarch at a glance
    * Management Board
    * Worldwide Offices
    * Personal data

 * Press Center
   
   
   Press Center See Press Center
    * Recent news
    * Conferences & Seminars

 * Comarch Innovation Space
 * Follow us
   
 * Language EN (English)
   
   
   Language
    * PL (Polski)
    * EN (English)
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    * BE (Français, Dutch, English)
    * NL (Dutch)
    * IT (Italiano)
    * ES (Español)
    * PT (Português)
    * RU (Pусский)
    * JP (日本語)

COMARCH
 * Offer
    * All Essentials of the Telecom Business
      
      ALL ESSENTIALS OF THE TELECOM BUSINESS
      
       * AI/ML-driven Network Efficiency
       * Full Network Cloudification
       * Comprehensive Network Overview
       * 5G-ready business
       * Future-proof IoT by Design
       * Monetizing Vertical markets
       * Borderless International Cooperation
       * Omnichannel Digital Customer Engagement
       * End to End Orchestration and Network Processes
       * Autonomous Networks for Unlimited 5G Use Cases
       * Digital Enterprise Customer Experience
      
      
   
    * Artificial Intelligence Management
      
      ARTIFICIAL INTELLIGENCE MANAGEMENT
      
       * Chatbot
       * Loyalty Fraud Prevention
       * Medical AI Cloud
       * Personal Marketing Microservice
       * Predictive Maintenance
       * Sentiment Analysis Microservice
      
      
    * BI Managed Services
      
    * Business Operations for Telecoms
      
      BUSINESS OPERATIONS FOR TELECOMS
      
       * Convergent Billing System
       * CRM for Telecoms
       * Customer Order Management
       * Digital Self Service Portal
       * Intelligent Assurance & Analytics
       * Network Planning & Design
       * OSS Service Desk
       * Product Catalog
       * Real-time Network Inventory Management
       * Service & Resource Orchestration
      
      
   
    * Cloud
      
      CLOUD
      
       * Cloud Subscription Billing
       * e-Invoicing Cloud
       * Field Service Management
       * Cloud Services
       * Loyalty Cloud
       * PowerCloud
      
      
    * Customer Loyalty Marketing Platform
      
      LOYALTY MARKETING PLATFORM
      
      Discover new ways of increasing your clients’ loyalty and apply verified
      strategies that will help you significantly improve your marketing
      operations. Give your customers more than one reason to feel appreciated
      for their support.
      
       * Loyalty Management
       * Marketing Automation
       * Data Analytics
       * Omnichannel Marketing Applications
       * Loyalty Consulting
      
      
    * Cyber Security
      
      CYBER SECURITY
      
       * tPro Solutions
       * Comarch Smooth Authentication
       * Indentity & Access Management
      
      
    * Data Center & IT Services
      
      DATA CENTER & IT SERVICES
      
       * Data Center
       * Cloud Services
       * Managed IT Services
       * Global Operations Center
       * IBM Power Services
       * IBM Power Cloud
      
      
    * Data Exchange
      
      DATA EXCHANGE
      
      Enhance your internal and external communication using a powerful
      cloud-based platform for data exchange automation.
      
       * e-Invoicing
       * Electronic Data Interchange (EDI)
       * Online Distribution
       * Mobile Sales Force
      
      
    * ERP Systems
      
      ERP SYSTEMS
      
      Our ERP products portfolio offers software for each company, from
      production and service companies, through to retail sales networks and
      accounting offices to micro companies and sole proprietorships.
      
       * Business Intelligence
       * Comarch ERP Enterprise
       * Comarch ERP Optima
       * Comarch Altum
       * Comarch DMS
       * Comarch Retail
       * Comarch WMS
       * Mobile Applications
      
      
    * Field Service Management
      
      FIELD SERVICE MANAGEMENT 
      
       * Corrective, Preventive and Predictive Maintenance
       * Customer Service
       * Data Integration, reporting and forecasting
       * Effective Planning and Scheduling
       * Field Service Empowerment
       * Mobile Workforce Management
       * Site Access Managenent
       * Third-party Workforce Management
      
      
    * IoT Ecosystem
      
      IOT ECOSYSTEM
      
       * Automotive
       * Industry 5.0
       * Internet of Healthcare Things
       * IoT Connect
       * IoT MES
       * IoT Plant
       * Smart Metering
      
      Comarch Technologies is the fast-growing technology wing of Comarch
      Capital Group providing comprehensive end-to-end HW and SW solutions
      focused on Internet of Things (IoT).
   
    * Software and Hardware Services
      
      COMARCH SOFTWARE AND HARDWARE SERVICES
      
      Our division provides comprehensive end to end services that combine years
      of software and embedded systems with connectivity experience, standing
      out from our competitors by quality and client satisfaction. We offer
      trained engineers, technology stack selected to your needs, individual
      approach for the form of cooperation, visibility in the project and IPR
      transfer.
      
       * Backend Integration
       * Certification Products and Services
       * Desktop Applications
       * DevOps and Cloud Expertise
       * Embedded Software
       * Hardware Expertise
       * Mobile Applications
       * Quality Assurance Services
      
      
    * Training
      

 * Industries
    * Airlines & Travel
      
    * EMS production
      
    * Finance, Banking & Insurance
      
      FINANCIAL SERVICES
      
       * Comarch Open Platform
       * Commission & Incentive
       * Business Banking
       * Digital Insurance
       * Factoring
       * Loan Origination
       * Mobile Wrapper
       * Native Mobile Banking
       * Trade Finance
       * Wealth Management
      
      Comarch Financial Services is a provider of state-of-the-art IT solutions
      for banks, insurance companies, brokerage houses, asset management
      companies, as well as investment and pension funds.
   
    * Healthcare
      
      HEALTHCARE
      
      Comarch Healthcare is a supplier of innovative Remote Medical Care
      solutions that use its own software, equipment, and medical
      infrastructure.
      
       * Remote Medical Care
       * Electronic Health Record
       * Hospital Information System
       * Internet of Healthcare Things
       * Diagnostic Point
       * ICT & Data Center
      
      
    * Oil & Gas
      
    * Public Administration
      
      PUBLIC ADMINISTRATION
      
      Comarch works on modern IT solutions for public institutions, universities
      and enterprises. Our specialists have wide experience in designing,
      implementing and integrating comprehensive IT systems that facilitate
      daily work of their users.
      
       * Comarch ERP Egeria
       * Comarch ERGO
       * Comarch MAP
       * Comarch Security Platform
       * Comarch Smart Parking
       * Comarch Workflow
       * Comarch Videoterminal 3.0
       * ICT & Data Center
       * Video Analytics
      
      
    * Retail & Consumer Goods
      
    * Satellite Industry
      
    * Telecommunications
      
      TELECOMMUNICATIONS 
      
      Since 1993 Comarch’s mission has been to help communication service
      providers achieve high business profitability and enhance customer
      experience with end-to-end IT products. Thanks to numerous projects for
      the biggest telecom operators worldwide, we have gathered a lot of domain
      knowledge and expertise in the industry. This, among other factors,
      enabled us to successfully deliver various projects for multiple clients
      across the globe.
      
       * BSS Products & Solutions
       * OSS Products & Solutions
       * Field Service Management
       * Intelligent Assurance & Analytics
       * IoT Connect
       * Professional Services
      
      

 * Customers
 * Investors
 * Career
 * Press
 * Partners
 * About
    * Comarch at a glance
       * Comarch Group Companies
       * Management Board
       * Supervisory Board
       * Technology Partners & Industry Association
       * Awards
       * Research & Development
       * Corporate Social Responsibility
       * Personal Data and Privacy Policy
      
      
    * Headquarters
      
    * Worldwide Offices
      
    * Contact a Consultant
      

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EN


Contact
All categoriesOtherTelecomunicationsFinanceERPLarge
enterprisesGovernmentTVCareerInvestorsNews and EventsHealthcareTrainingField
Service ManagementData ExchangeCustomer Experience & LoyaltyICT & Data Center
All categories


 * Comarch
 * Cookie Policy


YOUR PRIVACY

On the GK Comarch websites, both we and our partners use cookie files and
targeting. Cookie files (a.k.a. "cookies") are small text files sent to your
browser by the site you visit at any given time. They are used for analytical
and statistical purposes as well as to ensure the proper functioning of the
site. Additionally, they are used to tailor marketing content to the interests
of users visiting our sites.

As we respect your privacy, we ask for your consent to use these technologies.
You can consent to cookies by clicking "Accept all". If you want to personalize
your choices, click "Settings." You can withdraw your previous consent or change
your preferences at any time by clicking the "Settings" button.

Using cookies for the purposes indicated above is related to the processing of
your personal data. The administrator of your data is Comarch SA. In some cases,
our partners may also be the administrators of your data. 

For more information on how we and our partners use cookies and process your
personal data, please see our Data Processing Notice and Cookie Policy.

Accept all Details


 COOKIE POLICY

This Cookie Policy applies to the use of "cookies", system logs and other
similar technologies and the processing of personal data using them, which are
used as part of the websites of the Comarch Capital Group. The cookies policy is
a supplement to the Information about the processing of personal data by the
Comarch Group Companies.

The controller of personal data on the Comarch Capital Group websites is Comarch
S.A. with headquarters in Kraków, Al. Jana Pawła II 39a, 31-864 Kraków,
registered in the National Court Register under the number KRS 000005756. The
controller have appointed Data Protection Officer with whom you can contact at:
iod@comarch.pl.


I. COOKIE

Comarch Capital Group websites use so-called cookies.


1.     WHAT ARE COOKIES?

A cookie is a small text file that the website you visit places on your
computer. On each subsequent visit - using the same browser as before - this
file is sent back to the website or service that created it. Cookies enable or
improve the operation of the website and provide its owners certain information,
which can then be used to personalize and improve the quality of service.
Cookies work on two levels: they are either placed on the user's device directly
by us or by our partners whose scripts we have installed on the website.

 We divide cookies into:

 * session cookies-  temporary cookies that are deleted automatically when you
   close your browser. We use them for technical purposes, e.g. to provide
   better navigation on the website, as well as to enable us to adjust the
   preferences of users regarding the use of our website.
 * persistent cookies – with a lifetime exceeding the browser session, i.e.
   having a specific operating time, individual for a given file, after which
   they are deleted. Their goal is to determine which users visit the site for
   the first time (they are new) and which are returning for the second time. 


2.     TYPES OF COOKIES

Please be informed that our websites, apart from our own cookies, also use the
so-called third party cookies placed through our website by our third party
providers.

Detailed information on first-party and third-party cookies can be found in the
tables below.

We also inform you that depending on the website you use, the type and number of
cookies may vary.



Comarch Capital Group sites use the following types of cookies: 

Necessary  Cookies

They are necessary to ensure the proper functioning of our website, therefore
they do not require your consent. 

The purposes we pursue through the required cookies are described in point 3
(Purpose and legal basis) of the Cookie Policy.

scroll the table

Cookie ProviderCookie NameCookie DescriptionData CollectedDuration of storage of
the Datafirst-party/ third-partyAlphabet Inc.reCAPTCHAThis is a service provided
by Alphabet Inc for Comarch that verifies if the data entered on a site is
entered by a human or by an automated program.

IP address

Click path

Time spent on page

Website visitor’s behaviour

Browser language

User selections entered

Javascript objects

Browser plug-ins

_ga - 2 years

_gid - 24 hours

_gat - 1 minute

AMP_TOKEN - 30 seconds to 1 year

_gac_<property-id> - 90 days

Third-party

Privacy policy of Alphabet:

https://support.google.com/policies/

Comarch SAdwld_hashThis is a hash generated by the Comarch Content Management
System, used to mask download links after submitting the form in the Form
module. Currently also associated with the Quiz and PriceCalculator modules
(also based on the Form module).Doesn’t collect the data.1 yearFirst
partyComarch SA

pdf-token

This is a hash generated by the Price Calculator module in the Comarch Content
Management System, related to viewing PDF files.

Doesn’t collect the data.30 daysFirst party



Analytical Cookies

With these cookies, we collect analytical data that helps us learn statistics
about the use of our website and develop reports. As a result, we learn more
about what should be modified and what content should be developed to make the
site run more efficiently and better meet your personal needs. The purposes we
pursue through the analytical cookies are described in point 3 (Purpose and
legal basis) of the Cookie Policy.

scroll the table

Cookie ProviderCookie NameCookie DescriptionData CollectedDuration of storage of
the Datafirst-party/ third-party

Google Inc.

Google AnalyticsThis is a tool that measures website visitors statistics.

The total time a user spends on the website

The time a user spends on each web page and in what order those web pages are
visited

What internal links were clicked (based on the URL of the next pageview)

IP address

The geographic location of the user

What browser and operating system are being used

Screen size and whether Flash or Java is installed

_ga - 2 years

_gid - 24 hours

_gat - 1 minute

AMP_TOKEN - 30 seconds to 1 year

_gac_<property-id> - 90 days

Third-party

Google Inc., 1600 Amphitheatre Pkwy. Mountain View, CA 94043
Privacy Policy of Google:

https://policies.google.com/privacy

Comarch SAComarch Content Management System UTMThis is a mechanics that enables
to track traffic on the website (traffic source, medium, campaign etc.).

Information about how the user got to the current web page:

utm_source – source where the user  came from (e.g. search engine)

utm_medium – what type of traffic is it (from paid ads and campaigns; search
engines or other external source; from inside of the website)

http_referrer – the address of the web page from which the user came to the
current web page.

Detecting whether the user has visited the current web page before.

utm_tracker - 7 days

utm_source - 1 day

utm_campaign - 1 day

utm_term - 1 day

utm_content - 1 day

http_referrer - 1 day

First-partyHotjarhotjar.comThis is a behavior analytics and user feedback
service provided by Hotjar for Comarch that helps to understand the behavior of
the website users and get their feedback through tools such as heatmaps, session
recordings, and surveys.

Name of the user’s internet service provider

The website from which the user visited the current website

The parts of the website the user visited

The date and duration of the visit

Device type

Operating system

Screen resolution

Language

Country of location

Web browser type

IP address

_hjClosedSurveyInvites - 365 days

_hjDonePolls - 365 days

_hjMinimizedPolls -  365 days

_hjShownFeedbackMessage - 365 days

_hjid - 365 days

_hjRecordingLastActivity - Session

_hjTLDTest - Session

_hjUserAttributesHash - Session

_hjCachedUserAttributes - Session

_hjLocalStorageTest - Under 100ms

_hjIncludedInPageviewSample - 30 minutes

_hjIncludedInSessionSample - 30 minutes

_hjAbsoluteSessionInProgress - 30 Minutes

Third-party


Privacy Policy of Hotjar:

https://www.hotjar.com/legal/policies/privacy/Google Ireland Limited Google Tag
ManagerThis is a tag management system for managing JavaScript and HTML tags
used for tracking and analytics on websites.

Aggregated data about tag firing

Other than data in standard HTTP request logs, all of which is deleted within 14
days of being received, Google Tag Manager does not collect, retain, or share
any information about visitors.Third-party

Privacy Policy of Google:

https://policies.google.com/privacyGoogle IncGoogleOptimizeSystem for testing
different versions of websites.

IP address Browser type and settings

 

Device information

 

Information about the operating system

The collected data will be deleted as soon as it is no longer needed for
processing purposes.

Name of the cookie - the expiration time

 

_gaexp_rc – 10 seconds

_opt_awcid - 24 hours

_opt_awmid - 24 hours

_opt_awgid - 24 ours

_opt_awkid - 24 hours

_opt_utmc- 24 hours

_opt_expid - 10 hours

Third-party

Privacy Policy of Google:

https://policies.google.com/privacy

Microsoft Corporationbing.comThis is a web search engine.

Browse history

Device, connectivity, and configuration data (including IP address)

Error reports and performance data

Troubleshooting and technical support data

Bot usage dataUET - 2 yearsThird-party

Privacy Policy of Microsoft:

https://privacy.microsoft.com/en-us/privacystatementDealfront Group
GmbHLeadfeeder TrackerSoftware to track visitors by means of JavaScript code
installed on a website

Source

Medium Source

Campaign

Keyword

Visitor ID number

IP address

Pages and subpages visited

Time and date of visit

Total duration of visit

_lfa - expires after 1 year

_lfa_consent - expires after 2 years

_lfa_test_cookie_stored - A cookie that is only temporarily used to check if the
browser supports cookies or not - expires immediately

_lfa_expiry - expires after 2 years

Third-party

Privacy Policy of Dealfront:

https://www.dealfront.com/cookies-and-tracking



Social Media

These cookies come from our partners and allow us to share content from our
website via external social media sites as well as display information from
social media sites on our site, such as the videos from our profile. In
addition, information obtained from these cookies may be used for advertising
purposes on the particular social media platform that you use. Specific purposes
we pursue through the social cookies are described in point 3 (Purpose and legal
basis) of the Cookie Policy.

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Cookie ProviderCookie NameCookie DescriptionData CollectedDuration of storage of
the Datafirst-party/ third-partyLiveChat Inc.,LiveChatThis is a service provided
by LiveChat Inc for Comarch, enabling live chat with our customer service
department.

IP address

Geolocation data

Domain

Browser type

Operating system type30 days to 3 yearsThird-party

Privacy Policy of LiveChat:
https://www.livechat.com/legal/privacy-policy/The Point We care about your
customers Sp. z o.o.czater.plThis is a service provided by LiveChat Inc for
Comarch, enabling live chat with our customer service department.

The URL from which the user/customer got to the page

Whether the chat widget was last opened or closed

Information about closing the notification next to the widget

Information about the last used section

Information about the width and height of the browser window

Data used to recognize the client in the widget

Czater__4(..) - 1 year czater_teaser_shown - 1 year

czater_first_refer - 1 year

czater_open2 - 1 day

czater_teaser-closed - 1 year

czater__last-section 1 month

czater_screenWidth - session

czater_screenHeight - session

czaterReferrer - 1 year

first_enter_date - 2 years

czater__owner - 1 year

Third-party

Privacy Policy of The Point We care about your customers Sp. z o.o:

https://www.czater.pl/Polityka_Prywatnosci

Google Ireland LimitedYouTube VideoThis is a video player service provided by
Google Ireland Limited for Comarch.

Referrer URL

IP Address

PREF   -  10 years from set/ update

VISITOR_INFO1_LIVE  -  8 months from set/update

use_hitbox   -     At end of session

YSC   -     At end of sessionThird-party

Privacy Policy of Google:
https://policies.google.com/privacyVimeo Inc.Vimeo VideoThis is a video player
service provided by Vimeo Inc. for Comarch.

IP address

Browser type

Operating system

Basic device information

The web page the user visited or search query they entered before reaching the
website

Other users’ activities

player -  After 1 year

vuid   -   After 2 years

_abexps      -       After 1 year

continuous_play_v3   -   After 1 year

_ga   -     After 2 years

_gcl_au  - After 3 months

_fbp   -   After 3 months

Third-party

Privacy Policy of Vimeo:

https://vimeo.com/privacyLinkedIn Ireland Unlimitedlinkedin.comThis is a service
provided by LinkedIn Ireland Unlimited for Comarch that tracks and analyzes the
visitors behavior on the website.

Operating system information

Device identifier

ISP or mobile network provider

IP Address

Referrer URL

Add-ons information

Browser information

UserMatchHistory  -  30 days

li_sugr - 3 months

BizographicsOptOut  - 10 years

_guid - 3 months

li-oatml - 1 month

li_fat_id  - 1 month

U -  3 months

bcookie - 2 years

lang- Session

lidc - 1 dayThird-party

Privacy Policy of LinkedIn:

https://www.linkedin.com/legal/privacy-policy…Twitter, Inc., twitter.comThis is
a service provided by Twitter Inc. for Comarch that integrates a Twitter user’s
content into the website dynamically in a JavaScript application as well as
integrates user interactions into the website owner’s applications. 

IP address

Browser type

Operating system

The referring web page

Pages visited, location

Mobile carrier

Device information (including device and application IDs)

Search terms (including those not submitted as queries)

ct0    -   Persistent

_twitter_sess  - Session

guest_id  - 2 years

personalization_id  - 2 years

external_reference   - 7 days

eu_cn  - 1 year

kdt  - 2 years

lang - Session

remember_check_on - Never

tfw_ex  - 14 daysThird-party

Privacy Policy of Twitter:

https://twitter.com/en/privacyTwitter, Inc.t.co

This is a service provided by Twitter Inc. for Comarch, the purpose of which is
to protect users from harmful activity. Thanks to it, it is possible to maintain
the appropriate quality of the displayed content.

IP address

Browser type

Operating system

The referring web page

Pages visited, location

Mobile carrier

Device information

Search terms

muc_ads - 729 days

Third-party

Privacy Policy of Twitter:

https://twitter.com/en/privacy Facebook Ireland Ltd

facebook.com

This is a service provided by Facebook for Comarch in the field of personalizing
content (including advertisements), measuring the effectiveness of
advertisements, providing analytical data and ensuring a safer mode of use for
the user.

IP address

Geographical location

Networks and connections

Browser type

Operating system

Device information

fr - 3 months

Third-party

Privacy Policy of Facebook:

https://www.facebook.com/privacy/explanation/ Google Ireland LimitedGoogle Maps

This is a service provided by Google Ireland Limited for Comarch that allows
scripts to generate static maps, find directions, convert addresses into geocode
coordinates, and sample elevations.

IP address

E-mail address

Browser type and settings

Device information

Operating system information

Preferences to view the maps

NID - 6 months

PREF - 2 years

khcookie – as soon as you close your browser

Third-party.

Privacy Policy of Google:

https://policies.google.com/privacyLiveCall Software sp. z o.oLivecall  

This is a service provided by Livecall Software for Comarch that enables
communication with website users via telephone calls.

 
First and last name

E-mail address, phone number

Computer IP address

Tax Identification Number NIP or VAT number

Place of business activity

Data concerning the user collected by Google Analytics, Google AdWords, Crisp
chat, Facebook Pixel

Other data necessary for provision of services

livecall-account- <id> - 1 year

Third-party.

Privacy Policy of LiveCall:

https://www.livecall.io/en/privacy-policy

Issuu Inc Issuu

This is a service provided by Issuu Inc for Comarch that enables the
presentation of PDF documents in the form of flipbooks and social media posts.

IP address

The type of the computer’s operating system

The type of internet browser software

Browser history

Device information

CookieConsent - 1 year

__qca - 1 year

_pin_unauth - 1 year

_fbp - 3 miesiące

_uetvid - 1 year

_gcl_au - 3 months

_uetsid - 1 day

mp_{ID}_mixpanel - 1 year

_gid - 1 day

_ga - 2 years

Third-party

Privacy Policy of Issuu:

https://issuu.com/legal/privacy

USA IncSpotify

This is a digital music, podcast, and video service provided by Spotify USA Inc.
for Comarch.

IP address

Browser type and settings

Browser history

Device information

Location

sp_landing - 1 day

sp_t - 1 year

sp_m - 3 years


Privacy Policy of Spotify USA Inc:

https://www.spotify.com/us/legal/privacy-policy/



Advertising

We also track what you browse and read about on our website to further tailor
the ads that are shown to you. In this way, we and our partners primarily show
you ads that match your interests and are related to your interactions with our
site. The purposes we pursue through the advertising cookies are described in
point 3 (Purpose and legal basis) of the Cookie Policy.

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Cookie ProviderCookie NameCookie DescriptionData CollectedDuration of storage of
the Datafirst-party/ third-partyGoogle Inc.Google Marketing Platform (earlier
as doubleclick.net)This is  an advertising and analytics platform for marketers
(consisting of Display & Video 360, Campaign Manager, and Search Ads 360).



The total time a user spends on the website

The time a user spends on each webpage and in what order those pages are visited

What internal links were clicked (based on the URL of the next pageview)

IP address

The geographic location of the user

What browser and operating system are being used

Screen size and whether Flash or Java is installed

The referring site

_ga - 2 yars

_gid - 24 hours

_gat - 1 minute

AMP_TOKEN - 30 seconds to 1 year

_gac_ <property-id> - 90 days

Third-party

Privacy Policy of Google:

https://policies.google.com/privacyGoogle Inc.Google AdsGoogle's advertising
system that allows to display sponsored links in Google search results and on
partner websites through the Google AdSense program.

The total time spent by the user on the site

The time spent on each page and the order in which the pages were visited

Which internal links were clicked (based on the URL of the next page view)

IP address

The geographical location of the user

The browser and operating system used

The type and number of actions performed by the user on the site

Advertisements that the user may have seen before visiting the site

test_cookie - 15 minutes

 _gcl_aw - 90 days

 _gcl_au - 90 days

 _gac_<wpid> - 90 days

Third-party

Privacy Policy of Google:

https://policies.google.com/privacy

Twitter, Inc.,ads-twitter.comThis is an advertising service provided by Twitter
Inc. for Comarch.

IP address

Browser type

Operating system

The referring web page

Pages visited, location

Mobile carrier

Device information (including device and application ids)

Search terms (including those not submitted as queries

ct0   -   Persistent

_twitter_sess  -  Session

guest_id     -    2 years

personalization_id   -   2 years

external_reference   - 7 days

eu_cn  - 1 year

kdt   -  2 years

lang  -  Session

remember_check_on  -  Never

tfw_ex   -  14 days

Third-party.

Privacy Policy of Twitter:

https://twitter.com/en/privacyComarch SAMautic (marketing-comarch.pl/mtc.js)This
is an e-mail marketing automation system.

IP address

Operating system

Web browser version

Name and surname, e-mail address, telephone number, company the user is linked
to, branch, job position, country, consents to contact via phone and e-mails,
other information made available by the user

Other Comarch’s websites visited by the user and the amount of time spent there

Information if e-mails received by the user were opened by them

Downloaded information available via e-mail or on the ca websites created in
comarch content management system, version 1.1 and newermautic_device_id - 1
year

mautic_referer_id - sessionFirst-partyCampaign Monitor Pty
Ltd.createsend1.comThis is an advertising and email campaign service provided by
Campaign Monitor Pty Ltd. for Comarch.

IP address

Device attributes (hardware model, operating system, web browser version, as
well as unique device identifiers and characteristics)

Connection information (name of the mobile operator or internet service
provider, browser type, language and time zone, and mobile phone number)

Device locations (internet protocol [ip] addresses and wi-fi information)

Log data

Dates and times of accessing the services

Webpage views

Activities and features are used of the services

Crash logs, storage configuration settings

Technical data relating to the user’s device(s) while accessing and using the
services and the performance of the services in doing so

CM-Init-Visit    -  1 year

CM-PTB-Visit  -   1 year

CM-comm   -      1 year

CM-currency (string)     1 year

CM-location-abbr (string)      -     1 year

CM-location-city (string)     -        1 year

CM-location-country (string) country name   -        1 year   

CM-location-set (string) Region name   -     1 year

CM-location-state (string)         -        1 year

CM-location-timezone (string), Timezone     -       1 year    

CM-location-zip (string), Postcode/Zip code       -        1 year

CM-location-check (string), Region name  - 7 days

CM-location-dv5 (encoded string)     -     1 year

_cdeTrkData  -   1 year

CM-location-eu and CM-location-gdpr  - 1 year

CM-location-status   -     1 year

cookie-accept     -    1 year

apex__payload   -    30 days

Third-party

Privacy Policy of Campaign Monitor:

https://www.campaignmonitor.com/policies/#priv-section-2bAmazon Europe Core
SARLSizmek by Amazon

This is a service provided by Amazon Europe Core SARL for Comarch that allows to
manage advertising content and monitor its effectiveness.

IP address

The type of the computer’s operating system

The type of internet browser software

What web pages were viewed and at what time

Device informationOT_{ID} -  session

OT2 -  3 months

u2 - 3 monthsThird-party.

Privacy Policy of Sizmek by Amazon:

https://sizmek.com/privacy-policy/HubSpot Inc.Hubspot

This is an e-mail marketing automation system.

Total time spent by the user on the site

The amount of time a user spends on each page and in what order those pages are
visited

IP address

User geographic location

The type of internet browser software

The type of the computer’s operating system

Device information

__hs_opt_out - 6 months

__hs_do_not_track - 6 months

__hs_initial_opt_- 7 days

__hs_cookie_cat_pref- 6 months

__hs_gpc_banner_dismiss - 180 days

<id>_key -  14 days

__hstc – 6 months

Hubspotutk – 6 months

__hssc - 30 minutes

__hssrc - session

Third-party.

Privacy Policy of HubSpot Inc.:

https://legal.hubspot.com/privacy-policy


3.     PURPOSE AND LEGAL BASIS

We use cookies and other internet technologies for specific purposes, which can
be grouped according to the type of cookies.

Purposes of Necessary Cookies:

 * Ensuring user safety
 * Protecting our infrastructure from attacks
 * Maintaining the proper operation of the internal mechanisms of the website
 * Searching for errors in the operation of the website
 * Combating spam and abuse
 * Authentication of users

 Our website cannot function without these cookies, therefore they do not
require users' consent. The processing of personal data from these cookies or
similar technologies for the purposes indicated above is based on the legitimate
interest of the Controller. We use other cookies only if users give us their
consent. We do this for the purposes set out below.



Purposes of analytical cookies:

 * Counting the number of visits and gathering information about traffic sources
 * Collecting analytics about how users interact with our website
 * Creating viewing statistics for individual content
 * Page loading speed measurement
 * Modification and development of content in terms of users' needs

Purposes of social media cookies:

 * Sharing content from our website via social networking sites
 * Displaying information from social networking sites on our website
 * Creating statistics of playing audio and video files
 * Integration of social plug-ins with our website
 * Customizing ads and personalizing content displayed on social media

Purposes of advertising cookies:

 * Collecting statistics related to users' interactions with particular content
   on our website
 * Creating interest profiles of users interacting with the site
 * Tracking the effectiveness of advertising campaigns related to our website
   (on-site and external)
 * Adjusting the content of advertisements to the interests of specific users
 * Integration of sales and marketing data


4.     CONSENT INFORMATION 

When visiting GK Comarch websites, a banner with a message regarding the use of
cookies is displayed. If you click "Accept all", it will mean that you accept
all cookies that are placed on our website and confirm that you have read the
information about cookies, the purposes of their use, and the situations in
which the data collected for them are provided to our partners.

For necessery cookies, your consent is not required as these cookies ensure the
security and proper functioning of our website.


5.     WITHDRAWAL OF CONSENT TO THE INSTALLATION OF COOKIES

You also have the option to manage cookies yourself. You can choose the extent
to which we will use cookies through the "Settings" option available on the
cookie banner displayed to you and express your consent to the cookies you
selected in the next step or reject all cookies by selecting the "Reject all"
option.

If you click on the "Reject All" button, only necessery cookies will be stored,
which are necessary for the website to function; the use of such cookies does
not require the consent of the user.

In addition, you can also change the cookie settings in your browser at any
time, but because some cookies are necessary for the website to function,
changing the browser settings may cause some services to work incorrectly and
even prevent the use of the website. Information on how to configure cookie
settings in sample browsers can be found here:

 * browser Microsoft Edge™:
   https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
 * browser Mozilla
   Firefox™:https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
 * browser
   Chrome™:https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en&sjid=10020760791231830362-EU
 * browser Opera™:https://help.opera.com/en/latest/web-preferences/
 * browser Safari™:https://support.apple.com/en-gb/HT201265


II. SYSTEM LOGS

Each visit of a User visiting Comarch Capital Group websites is automatically
registered in the server in the so-called system logs. Data saved in this way
includes, among other things, date, time of the visit and the IP address. Data
from the system logs are used only for purposes of server administration and for
increasing the level of infrastructure security.


 III.  OTHER TEHNOLOGIES

We also use other technologies and solutions on our websites to save and access
information about the User's activities and preferences.

Local Storage - this is a form of data storage in the User's browser. Data
stored in Local Storage has no "expiry date" after which it would be deleted. In
addition, the limitations on the volume of information are smaller. These
features make Local Storage better than cookies for storing certain settings.

Session Storage – is a technology very similar to Local Storage, but the data
has a specific validity period. For a given domain, they are available only
until the tab or browser window is closed.

Pixel - allows you to collect analytical data on the User's behavior on websites
in which it is placed. Pixel allows you to record both the fact of visiting the
website and performing certain actions (e.g. adding a product to the basket,
sending a form, etc.). Pixel may send the collected information to a third
party, i.e. a code provider.


IV.  COOKIES POLICY CHANGES

This Cookie Policy may be subject to periodic changes deemed necessary by
Comarch S.A. Its change is associated with a change in the update date. The
changed Cookie Policy will apply to users and the data provided by them starting
from the date of update.

The current version of the Cookies Policy has been adopted and is valid from
25th March 2024.

We encourage users to regularly check the Cookie Policy for information on how
we use cookies.

Comarch Group
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