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Country or Product Specific Information
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Privacy Complaint Form




PRIVACY AND DATA

This Privacy Statement explains how John Deere and its controlled affiliates
Process Personal Data. This Statement also answers specific questions that you
may have regarding the privacy and security of collected data. This Statement is
addressed to individuals with whom we interact, including visitors or users of
our websites, applications (web or mobile), or online products and services;
current and prospective customers; management and personnel of corporate
customers and vendors; management and personnel of authorized dealerships and
distributors; visitors to our facilities, museums, and attractions; and other
recipients of our products and services. We refer to individuals whose Personal
Data is Processed as 'you' in this Statement.

Personal Data is shared with members of the John Deere Group. A list of members
belonging to the John Deere Group is available here and within the Binding
Corporate Rules. Members belonging to the John Deere Group may jointly Process
Personal Data in certain circumstances.

Country or product-specific privacy supplements may apply to the Processing of
Personal Data in relation to specific products or services offered by John Deere
that may generally require Processing of additional categories of Personal Data
or Processing for different purposes.

John Deere products and services are distributed through a network of authorized
dealers and distributors. The majority of these authorized dealers and
distributors are independently owned and operated businesses that may have their
own privacy statements.

 * 1. Types of Personal Data We Collect
 * 2. How We Collect Personal Data
 * 3. How We Use Personal Data (the "Purposes")
 * 4. Why Personal Data is Shared by John Deere

 * 5. Cookies and Similar Collection Technologies
 * 6. How to Access and Control your Personal Data
 * 7. Information & Data Security
 * 8. Data Retention

 * 9. Transferring Personal Data Globally
 * 10. Children's Privacy
 * 11. Changes to this Statement
 * 12. How to Contact Us






1. TYPES OF PERSONAL DATA WE COLLECT

We Process Personal Data about you. This section contains some common examples.
Depending on your country/region and Applicable Law, the examples below may be
considered Personal Data and/or may be collected from you.

Personal Details and Contact Information

 * Name, date of birth, government identifiers, signature, image
 * Address, phone number, email address
 * Demographic information (such as gender, marital status, household, general
   location)
 * Username, password, social media profile
 * GPS location

Continue Reading

Transaction and Financial Account Information

 * Financial information (such as accountholder, account number, credit/debit
   card information, financing/leasing information)
 * Transaction information (such as purchases, service history, payments,
   complaints, claims)
 * Credit application information (such as assets, liabilities, income,
   occupation, financial statement information, current and historical account
   information with us, equipment and the dollar amount being financed, credit
   information [including credit scores], property reports about any property
   which secures your obligation to us)
 * Insurance information (such as proof of insurance)

Preference and Relationship Information

 * Preference and relationship information (such as business type, interests)
 * Business role information (such as occupation, job title, contact
   information, company details, employment history)
 * Property, farm or business information
 * Language preference
 * Information about how you interact with us, authorized dealers and
   distributors, and business partners
 * Details of accounts with us (such as purchases, inquiries, customer accounts,
   warranty claims history, payment history)

Computer, Device, Online Service, Social Media, and Internet Information

 * Activity in our online services (such as username and password used to log
   in, date/time of visit, search details)
 * Device identifier for any device used to access our online services (such as
   model, serial number, usage tracking)
 * Information about pages or content visited on the online services
 * Social media profile and comments (including views and opinions), images, and
   other information you may post on message boards, user forms (including
   social media) or in response to surveys
 * Whether you have opened or read our communications
 * Cookies and other tracking technologies (See Cookie Statement)
 * Time and duration of use of the online services, error reports, and
   performance data. Information and data collected include your internet
   protocol (IP) address and information related to the IP address
 * Type and version of your device's operating system or web browser.
 * Hardware model and other unique device identifiers; and in some cases, your
   device's location. This information may be logged when you use the online
   services

Sensitive or Special Personal Data

 * Some of the Personal Data that we may Process in connection with the Purposes
   in Section 3 may be deemed sensitive or special personal data under
   Applicable Law. In certain countries/regions, this data may not be collected.

We also collect Machine Data that is generated by, collected by, or stored in
products or equipment or any hardware or device interfacing with products or
equipment. For more information about how we may use Machine Data, see
John Deere Data Services & Subscriptions Statement. Examples could include items
such as license, registration, VIN, location hours, diagnostic data, usage
information.

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2. HOW WE COLLECT PERSONAL DATA

We collect Personal Data from a variety of sources, including:

Information We Collect Directly from You:

We collect Personal Data when you interact with us. You may provide Personal
Data to us electronically, in writing, or verbally. Common interactions where
you provide Personal Data to us include when you:

 * Sign up for or purchase services or buy products and equipment
 * Register for an account
 * Use our online services, including our website
 * Sign up to receive a newsletter
 * Contact us for customer service purposes or register your warranty
 * Apply for financing
 * Respond to surveys

Continue Reading

From Third Parties:

We receive Personal Data about you from third parties who provide it to us.
Third parties include authorized dealerships and distributors, suppliers,
insurance providers, your employer, credit reference agencies, and law
enforcement or governmental authorities.

If you purchase or lease goods or services on credit, we generally collect
Personal Data about you from you, credit bureaus, financial institutions and
other creditors, your employer, and publicly available sources, to the extent
permitted by Applicable Law. For example, we may collect Personal Data from
certain third parties, like your employer to confirm your income details,
creditors to confirm your creditworthiness and credit bureaus to obtain a credit
report, or we may engage an agent to collect information on our behalf, or we
may have existing Personal Data about you on file if you were a previous
customer or a guarantor for another of our customers.

We may also collect Personal Data from third party data suppliers, who enhance
our files and help us better understand our customers:

 * If you purchase any of our products or services through such third parties,
 * If you access social media sites, such as Facebook, or if you interact with a
   social media function on the online services such as a social medial plug-in
   (a Facebook "like" button),
 * If you 'like' our social media pages, or
 * If you join our communities

We (or third parties) use cookies and other technological tools to collect
information about your computer or device and your use of John Deere and other
third-party websites and applications. Please see our Cookie Statement at the
bottom of our homepage for further information on the cookies we place.

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3. HOW WE USE PERSONAL DATA (THE "PURPOSES")

We will Process Personal Data where we are satisfied that we have an appropriate
legal basis. Common legal bases and purposes for processing Personal Data
include the following, unless another legal basis applies under the requirements
of country or product specific laws:

Processing to fulfill contractual obligations: We process personal data as
required to fulfill our contractual obligations to you. This processing consists
of:

 * Collecting and using personal data to provide the requested products and
   services.
 * Delivering goods and services that you request
 * For related services such as product delivery, maintenance, customer and
   product support and service (including warranty service), financing, leasing,
   and credit services; and operation of the online services
 * Assessing your creditworthiness, in some countries/regions this is done
   through the use of automatic decision making
 * Servicing and collecting your account, responding to your related inquiries,
   processing your feedback, and providing you with support
 * Providing you with general customer services and to respond to your queries
   and complaints in relation to our services
 * Maintaining your access to related services and applications
 * Sending you service communications regarding maintenance, availability,
   functionality, or other matters

Continue Reading

Processing Where You Provide Consent: We process personal data based on your
consent, which you may revoke at any time. This processing consists of:

 * Sharing Personal Data with our authorized dealers, distributors, and/or
   merchants so that they can support you when you purchase a product or service
   or as otherwise agreed between you and your dealer/merchant
 * Sharing Personal Data when you purchase or lease goods or services on credit
   from an authorized dealer or distributor, John Deere Financial Multi-Use
   Account merchant, or other person, or when you agree to guarantee someone
   else's obligations under such an arrangement
 * Sharing Personal Data with suppliers
 * Sharing Personal Data with authorized dealers and distributors for them to
   contact you with marketing information about John Deere's products and
   services
 * Marketing to you about our products and services, and to identify goods and
   services which we believe may be of interest to you, including from
   authorized dealers and distributors, suppliers, and partners. We will contact
   you for marketing purposes only as you authorize in your marketing
   preferences
 * To administer sweepstakes, contests, loyalty programs, and other promotional
   events for which you sign-up or enter, such as scheduling and arranging tours
   of facilities or our attractions or participating in product introductions
   and other trade shows
 * To provide other information that may be of interest, such as announcements,
   reminders, service outages, product improvement programs, and technical
   service bulletins; news about John Deere, company magazines (such as The
   Furrow and Homestead), and catalogs; and invitations to trade shows, product
   introductions, and other events

Processing to ensure compliance.

 * We will Process Personal Data as required by Applicable Law or regulatory
   requirements that apply to John Deere.

Processing based on our legitimate interest. We may process Personal Data based
on our legitimate interest, including as follows:

 * To monitor, maintain, and improve our IT environment and the applications
   that our customers use and that we use to manage our services
 * If necessary, we will Process Personal Data for the purposes of preventing or
   prosecuting criminal activities such as fraud and to assert or defend against
   legal claims
 * We may pseudonymize/anonymize Personal Data to create data sets, which we use
   for our business purposes, including developing new products and services
 * To evaluate your use of our services to assist with our development of new
   products and services, and to make improvements to our existing products and
   services

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4. WHY PERSONAL DATA IS DISCLOSED BY JOHN DEERE

We share Personal Data in the manner and for the purposes described below and in
accordance with this Privacy Statement and any transaction specific document,
unless we have informed you otherwise or if the Processing is in conflict with
Applicable Law:

 * With the John Deere Group, where such sharing is helpful to provide you with
   our services or products or to manage our business
 * With other companies to perform specialized or professional functions for us
 * With third party service providers (who will operate under our instructions
   set out in a written agreement with us) to assist us in providing
   information, products, or services to you, in conducting and managing our
   business, or in managing and improving our products or services. We share
   your Personal Data with these third parties to perform services, subject to
   appropriate contractual restrictions and security measures. These include IT
   service providers who help manage our IT and back-office systems and machine
   services, including internet and software services: data hosting, data
   conversion, and cloud computing capabilities, account management and
   security, testing, debugging, error reporting, and usage analytics, as well
   as mobile telecommunication providers
 * With regulators and courts, to comply with all Applicable Laws, regulations
   and rules, and requests of law enforcement, regulatory and other governmental
   agencies

Continue Reading

 * With authorized dealers and distributors so that they can support you. They
   may use your Personal Data in the ways set out in "How We Use Personal Data"
   in Section 3 above or relating to products and services that complement our
   own range of products and services. These services may be subject to separate
   terms and conditions and privacy policies
 * With our partners, affiliates, or advertisers, we may share aggregate,
   statistical, or traffic pattern data so that you have more personalized
   offerings
 * With the online services that may contain plugins or third-party content,
   such as Facebook (the "like" button), Twitter ("Share to Twitter" button),
   LinkedIn, or Google. For more information, see our Cookie Statement (Cookie
   Statement).
 * If, in the future, we sell or transfer some or all of our business or assets
   to a third party, we may share information to a potential or actual
   third-party purchaser of our business or assets

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5. COOKIES AND SIMILAR COLLECTION TECHNOLOGIES

Technical information that may also constitute personal data (your browser type,
operating system, IP address, domain name) may be collected via cookies and
other tracking technologies (such as transparent GIF files). Please see our
Cookie Statement at the bottom of our homepage for further information.


6. HOW TO ACCESS AND CONTROL YOUR PERSONAL DATA

You have certain rights in relation to Personal Data, subject to certain
exemptions and depending on your country/region, and in some cases dependent
upon the Processing activity we are undertaking. If you have these rights in
your country/region, such as in the EU/UK, and if you wish to access, correct,
update, request deletion, request information, object, request restriction of
processing, request data portability, not be subject to decisions based solely
on automated processing, or otherwise take action with respect to Personal Data,
you can do so at any time by contacting us using the contact details provided in
Section 12 ("How to Contact Us") below.

If we have Processed Personal Data with your consent, then you can withdraw your
consent at any time. Withdrawing your consent will not affect the lawfulness of
any Processing we conducted prior to your withdrawal, nor will it affect
Processing of Personal Data conducted in reliance on lawful processing grounds
other than consent.

Continue Reading

In certain countries/regions, you have a right to lodge a complaint with your
local supervisory authority if you have concerns about how we are Processing
Personal Data. We ask that you please attempt to resolve any issues with us
first, although you have a right to contact your supervisory authority at any
time.

If you have any questions about Personal Data, please contact us using the
contact details provided in Section 12 below. We may ask you for additional
information to confirm your identity and for security purposes, before
disclosing the Personal Data requested by you. In accordance with Applicable
Law, we reserve the right to charge a fee where permitted by law, for instance
if your request is unfounded or excessive.

Subject to legal and other permissible considerations, we will make every
reasonable effort to honor your request promptly or inform you if we require
further information in order to fulfill your request. We may not always be able
to fully address your request, for example, if it would impact the duty of
confidentiality we owe to others, or if we are legally entitled to deal with the
request in a different way.

In certain countries/regions you may unsubscribe from receiving marketing and
promotional communications from us by unsubscribing at the appropriate link or
writing to us at the contact information in Section 12 below. If you receive our
email communications, you may also unsubscribe by clicking on the unsubscribe
link included in each email. Please note that you may continue to receive
transactional and account-related communications from us.

In some cases, the exercise of these rights (for example, erasure, objection,
restriction or the withholding or withdrawing of consent to processing) may make
it impossible for us to achieve the purposes identified in Section 3 of this
Privacy Statement.

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7. INFORMATION & DATA SECURITY

We have implemented and maintain appropriate technical and organizational
security measures, policies, and procedures designed to reduce the risk of
accidental destruction or loss, or the unauthorized disclosure or access of
Personal Data. For further information on our cybersecurity program, please see
our latest company Sustainability Report or contact us as outlined in Section 12
below.


8. DATA RETENTION

We will store Personal Data for as long as is necessary for the purposes for
which it was collected, as explained in this Privacy Statement or in any
transaction specific document. In some circumstances we may store Personal Data
for longer periods of time, for instance where we are required to do so in
accordance with legal, regulatory, tax, or accounting requirements. In specific
circumstances, we may store Personal Data for longer periods of time so that we
have an accurate record of your dealings with us in the event of any complaints
or challenges, or if we reasonably believe there is a prospect of litigation
relating to Personal Data or your dealings. Personal Data is retained in
accordance with our record retention schedule and with applicable legal
provisions. Subject to our record retention schedule and with applicable legal
requirements, we will delete and/or anonymize Personal Data that are no longer
needed.


9. TRANSFERRING PERSONAL DATA GLOBALLY

John Deere operates on a global basis. Accordingly, Personal Data may be
transferred and stored in countries around the world, including the European
Union ("EU"), the United States of America, Brazil, India, and other countries
where John Deere has offices, authorized dealers and distributors, or service
providers. These locations often have different standards of data protection.
Realizing these differences, when we transfer Personal Data to other countries,
we will protect that information as described below in this Privacy Statement or
as disclosed to you at the time of data collection.

John Deere will take appropriate steps to ensure that transfers of Personal Data
are in accordance with Applicable Law and carefully managed to protect your
privacy rights and interests. We have established and implemented a set of
Binding Corporate Rules ("BCRs") for the EU amongst members of the John Deere
Group that have been recognized by EU data protection authorities as providing
an adequate level of protection to the Personal Data we process globally. A copy
of our BCRs is available here.

Continue Reading

In all other countries outside of the EU, when transferring Personal Data
between members of the John Deere Group, appropriate measures have been
implemented such as standard contractual clauses, certifications, codes of
conduct, or other valid data transfer mechanisms. Our internal policies and
codes of conduct also require compliance with all applicable privacy laws and
regulations.

Where we transfer Personal Data outside of John Deere or to third parties who
help provide our products and services, we obtain contractual commitments from
them to protect Personal Data. Some of these assurances are well recognized data
transfer terms, such as EU Standard Contractual Clauses.

Where we receive requests for information from law enforcement or regulators, we
carefully validate these requests before any Personal Data is shared, and then
only share Personal Data as appropriate.

You may contact us for more information about our use of service providers and
the safeguards we have put in place (including a copy of relevant contractual
commitments) to ensure the adequate protection of Personal Data when transferred
as mentioned above.

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10. CHILDREN'S PRIVACY

The John Deere website and applications are not directed to children or
adolescents, and we do not knowingly collect any Personal Data directly from
children under the age of 18. If you believe that we are processing information
pertaining to a child, please contact us using the information provided under
the "How to Contact Us" section below so that we may investigate and restrict
the data.


11. CHANGES TO THIS PRIVACY STATEMENT

From time to time, we may update this Statement to reflect new or different
privacy practices. If we make changes, we will revise the "Last Updated" date at
the bottom of this Statement.


12. HOW TO CONTACT US/COMMON CONTROLLERS

Please contact us if you have any questions or comments about our privacy
practices or this Privacy Statement. Our appointed data privacy officers (or
similar) are also noted here.

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If you reside in:

Contact Information:

United States of America or any country not listed below

Attn: Privacy Manager
Center for Global Business Conduct
One John Deere Place
Moline, IL 61265, USA

PrivacyManager@JohnDeere.com

For more information about California privacy rights, see www.deere.com.

Argentina

PrivacyManager@JohnDeere.com

Australia and New Zealand

John Deere Limited (Australia)
Magnesium Drive
Crestmead, Queensland 4132

Australia: 1800-800-981

New Zealand: 0800-303-100

PrivacyManager@JohnDeere.com

Brazil

PrivacyManager@JohnDeere.com

Data Subject Rights Request Form

Canada

Chief Privacy Officer
John Deere Canada ULC
P.O. Box 1000
Grimsby, Ontario, L3M 4H5
PrivacyManager@JohnDeere.com

Chief Privacy Officer
John Deere Financial
P.O. Box 1000
Grimsby, Ontario, L3M 4H5
PrivacyManager@JohnDeere.com

China

PrivacyManager@JohnDeere.com
Data Subject Rights Request Form

European Union or European Economic Area and United Kingdom

Data Privacy Officer EEA/UK
John Deere GmbH & Co. KG
John-Deere-Str. 70, 68163
Mannheim, Germany
R2DataPrivacyManager2@JohnDeere.com

Data Subject Rights Request Form

Mexico

PrivacyManager@JohnDeere.com

Russia

PrivacyManager@JohnDeere.com

South Africa

John Deere (Pty) Ltd
Information Officer
38 Oscar Street, Hughes Ext. 47
Boksburg
1459
South Africa
manirebone@johndeere.com

Data Subject Rights Request Form

Thailand

John Deere (Thailand) Limited
No. 90 CW Tower, 32nd Floor, Unit A3202
Ratchadapisek Road, Huai Kwang Sub-district
Huai Kwang District, Bangkok 10310 Thailand
Attn: Nattakorn Jitsuttanapol,
Controller
Email: Jitsuttanapolnattakorn@johndeere.com
Tel: +662 676 9717

Data Subject Rights Request Form

WIRTGEN GROUP Companies

WIRTGEN GROUP
Branch of John Deere GmbH & Co. KG
Reinhard-Wirtgen-Str. 2,
D-53578 Windhagen

data.protection@wirtgen-group.com

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DEFINITIONS

Personal Data is defined under Applicable Law. It often means any information
relating to an identified or identifiable natural person ("Data Subject"). An
identifiable natural person often means one who can be identified, directly or
indirectly, in particular by reference to an identifier such as a name, an
identification number, location data, etc.

In South Africa and in Argentina, Personal Data of corporate entities is also
protected by applicable data privacy laws. When processing such Personal Data in
South Africa and in Argentina, we will process it in accordance with this
Privacy Statement.

Processing is defined under Applicable Law, including but not limited to actions
such as collecting, storing, using, accessing, amending, deleting, destroying,
or sharing data.

Machine Data is data generated by, collected by, or stored in your equipment or
any hardware or device interfacing with your equipment.

Applicable Law means any relevant and applicable laws, rules, regulations,
decrees, statutes, enactments, orders, mandates, and resolutions pertaining to
data security, data protection, privacy, and/or the Processing of Personal Data,
and which applies to the John Deere Group.

Controller means the natural or legal person, public authority, agency or other
body which, alone or jointly with others, determines the purposes and means of
the processing of personal data.

The Deere entity with which you have a primary relationship with is the
controller of personal data collected from individuals within the scope of this
Statement.  This entity may vary depending on the situation.  It may be the
entity that concluded services/supply contract with you or with your employer
the entity that has provided you with marketing and promotional materials and
communications; the primary entity in the country operating the John Deere
website which you visited; the entity that operates the local facilities that
you visited, the entity which (co)-organized an event; etc.

When there is more than one entity responsible for the processing, such as: when
two Deere entities co-sign a business contract with your company, such entities
are jointly responsible for the lawfulness of a specific processing activity
("Joint Controllers").

On some occasions, more than one Deere entity may process your personal data as
independent controllers.  If you have any questions about controllership, do not
hesitate to contact us (see Section 12 for contact information).

Country or Product Specific Information


COUNTRY OR PRODUCT SPECIFIC INFORMATION


ADDITIONAL PRIVACY STATEMENTS

John Deere Asia (Singapore) Private Limited Statement

MyJohnDeere Data Privacy Statement for Europe & Russia

Please see other country websites for additional statements.


JOHN DEERE FINANCIAL U.S.

 * John Deere Financial United States Privacy Statement
    * Consumer Privacy Notice - Multi-use Account
    * Consumer Privacy Notice - Revolving Account
    * Consumer Privacy Notice - Installment Account
    * Consumer Privacy Notice - Budget Billing Account


JOHN DEERE CANADA (INCLUDING JOHN DEERE FINANCIAL)

Canadian Privacy Statement

 * English
 * French


JOHN DEERE DATA SERVICES & SUBSCRIPTIONS

John Deere Data Services & Subscriptions Data Policy Statement for the United
States, Canada, Australia, New Zealand and the Republic of South Africa

California Privacy Statement


READ THE CALIFORNIA CONSUMER PRIVACY STATEMENT >

China Addendum


READ THE CHINA ADDENDUM >

Mobile Applications Policy


MOBILE APPLICATIONS POLICY

Mobile Application Privacy Statement

Privacy Complaint Form


PRIVACY COMPLAINT FORM

Click here to complete the form.

Last Updated: November 1, 2021

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