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Effective URL: https://www.americanexpress.com/us/security-center/
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Effective URL: https://www.americanexpress.com/us/security-center/
Submission: On March 15 via api from US — Scanned from GB
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Other Accounts and Payments
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* Send Money & Split Purchases: Venmo and PayPal
* Membership Rewards® Point Summary
* BlueBird Alternative to Banking
Credit Tools and Support
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* Forgot User ID or Password?
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* Certificates of Deposit (CD)
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Personal Travel
* Book a Trip
* Book Fine Hotels & Resorts®
* Book The Hotel Collection
* Book International Airline Program
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Business Travel
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Manage Membership
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* How do I find and add Amex Offers to my Card?
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Business Solutions
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1. Home
2. Security Center
SECURITY CENTER
AMERICAN EXPRESS FRAUD PROTECTION
PROTECTION, WHEREVER YOU ARE
Shop confidently whenever you use your American Express® Card, thanks to our
advanced fraud protection systems.
From account monitoring to online safety protection and fraud alerts, we make
sure you're in safe hands.
Reporting Fraud
If you think you've been a victim of fraud, we're here to help. Call us
immediately at 1-800-528-4800 (toll free) or log in to your account and chat
with us live.
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Global Assist® Hotline1
Whenever you travel more than 100 miles from home, you may be eligible for 24/7
emergency assistance and coordination services, including medical, legal, and
passport referrals, emergency cash wires, and missing luggage assistance. Card
Members may be responsible for the costs charged by third-party service
providers.
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Emergency Card Replacement
Has your Card been lost or stolen abroad? Call us at 1-336-393-1111 (collect)
or live chat with us here. You’ll receive a replacement Card, usually within two
business days.2
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SHOP MORE CONFIDENTLY
Learn more about how American Express helps keep you safe and secure, at home
and abroad.
SAFEKEY AND ONLINE SAFETY
SHOP SAFELY WITH SAFEKEY. IT'S SMART TECHNOLOGY THAT HELPS US MAKE SURE
IT'S REALLY YOU WHEN YOU'RE SHOPPING ONLINE.
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SHOPPING PROTECTION
SHOP MORE CONFIDENTLY WITH YOUR ELIGIBLE CARD KNOWING WE HAVE YOUR BACK. SO,
WHETHER YOUR BIKE’S BEEN STOLEN OR YOU CAN’T GET A REFUND, YOUR AMERICAN
EXPRESS® CARD PROVIDES A NUMBER OF PROGRAMS WHICH PROTECT YOUR PURCHASES.
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FRAUD ALERTS
WE’RE CONTINUOUSLY ON THE LOOKOUT FOR SUSPICIOUS ACCOUNT ACTIVITY. OUR
INTELLIGENT FRAUD PROTECTION SYSTEMS MONITOR YOUR ACCOUNT, AND IF WE SPOT
ANYTHING UNUSUAL, WE’LL NOTIFY YOU IMMEDIATELY.
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CARD ASSISTANCE ABROAD
It makes a world of difference knowing you and your Card are safe and secure
abroad with American Express® Card assistance . Wherever you go, we’re with you
all the way
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MOBILE WALLET SECURITY
With multiple layers of protection, your American Express® Card linked to your
mobile wallet, is the go-to Card for added fraud protection when you're out and
about.
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CYBERSECURITY
We take cybersecurity seriously and value the contributions of the security
community at large. The responsible disclosure of potential issues helps us
ensure the security and privacy of our customers and data.
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Protecting yourself from fraud
Phishing and Scam Awareness
Protect yourself from phishing and scams by learning how to recognize imposters
and spot their tricks before it’s too late.
Leam more
Identity Theft
When it comes to protecting your identity, we have a number of easy tips to help
you avoid identity theft. Learn more about how you can keep your details safe
and secure.
Learn more
Privacy Center
To learn how American Express protects your privacy, visit our Privacy Center.
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1 Other terms and conditions apply. Learn more.
2. Card delivery times may vary dependendent on location, and charges may apply.
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ADDITIONAL INFORMATION
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* AboutAbout
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