intelcom.ca Open in urlscan Pro
2606:4700:3033::ac43:a34e  Public Scan

Submitted URL: https://www.idealreturnservice.com/
Effective URL: https://intelcom.ca/en/shipping-services/ideal-returns/
Submission: On September 21 via automatic, source certstream-suspicious — Scanned from DE

Form analysis 3 forms found in the DOM

POST

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Have a great day!
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          <div>Please note that this form is intended for Business Inquiries only. If you need support with a delivery or return, please use the <a style="color:#00a68f;" href="https://intelcom.ca/en/support/#support-form">support form.</a></div>
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  <h2 class="leading-20 text-100 text-center font-base font-bold sm:text-left"> You are entering the Canadian website. </h2>
  <p class="text-center text-70 leading-30 sm:text-left"> Shipping &amp; return services in Canada </p>
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IDEAL RETURNS


NO BOX, NO LABEL, NO HASSLE. THAT’S THE IDEAL RETURN.

Treat your customers to Intelcoms Ideal Return services and alleviate a major
pain point for e-commerce retailers and consumers. Our two return services make
returning items a hassle-free experience.


Get in touch Get in touch



TURN PAIN POINTS INTO LOYALTY OPPORTUNITIES.


CUSTOMER EXPECTATIONS

52%

of consumers have abandoned an online purchase out of fear of a difficult return
process. (Source: Splitit)


SATISFACTION

73%

of consumers say they’re very satisfied with returning their items via a
third-party drop-off location.


EASY = LOYALTY

92%

of consumers will repeat a purchase if returns are easy. (Source: Shopify)


IDEAL RETURNS: NO BOX. NO LABEL. HANDED TO A PERSON


CONVENIENT DROP-OFF RETURNS


STANDARD SERVICE


NO BOX. NO LABEL. HANDED OVER TO STORE CLERK.




We developed the most convenient drop-off network in Canada. Mostly located in
high density areas and opened 24/7* so your consumers can drop off returns where
and when it’s convenient for them.

CONVENIENT STORE TRAFFIC

44%

of Canadians visit a convenient store at least once a week.

SATISFACTION

73%

of consumers say they’re very satisfied with returning their items via a
third-party drop-off location.

MASSIVE REACH

2,083

locations will soon be available across Canada for consumers to drop-off their
returns.

ROLLING OUT

2023-2024

Service is active across Quebec and the Maritimes. Rolling out to Ontario and
Western Canada in 2024.


HOME HANDOFF RETURNS


Premium Service


NO BOX. NO LABEL. HANDED OVER TO INTELCOM DRIVER.




We pick up returns right at your consumer's door. Now that’s the ideal return!

How does it work ?

The Home Handoff advantages

Easier

A premium service alleviating all major consumer pain points such as re-boxing
the item, printing a label and dropping off the item at a service location. Just
sit back and return.




Further

Service is offered with the same nationwide coverage as our delivery service
reaches 90% of Canada.




Faster

No procrastination here. With home handoff only a few clicks away, returns get
back on your shelves faster. Consumer credits or refunds can be issued as soon
as the return is picked up.




Safer

Less package manipulations maintains item integrity and label fraud is
diminished.

“

This took a very disappointing situation and turned it into a convenient, and
pleasant experience. The pickup person was delightful, and they arrived at a
great time. I also really appreciated the notice beforehand which gave me an
idea of when to expect the pickup. Thank you!

Anonymous Intelcom client

Intelcom NPS survey, September 2022




Anonymous Intelcom client

Intelcom NPS survey, September 2022


GET INTELCOM IDEAL RETURN SOLUTIONS NOW

Please fill out this short form to help us understand your business needs.

Please note that this form is intended for Business Inquiries only. If you need
support with a delivery or return, please use the support form.
First Name
Last Name
Phone Number
Email
Company Name
What is your monthly delivery volume?
Primary Distribution Center Postal Code
Type of Logistic NeededFirst Mile (from your warehouse to the
consumer)Middle-Mile (shipping between Intelcom stations)Last-Mile (You gave us
your package and we deliver locally)MOP (In store pick-ups at multiple
locations)
Type of GoodsClothingElectronicsFoodFragileHazmatTime SensitiveVarious18+
Which Business Type Best Correspond To Your
Company?PersonalSMERetailOnlineConsolidator3PLInternational FreightOther
Do you require goods to be picked up at multiple origins?YesNoN/A
Average Package WeightLess than 0.5lbs0.51 to 2lbs2.01 to 5lbsOver 5.01lbs
Average Package SizeLess than 1 cu. ft.1 to 2 cu. ft.2 to 3 cu. ft.Over 3 cu.
ft.
What Is Your Current Shipping Platform ?
What Are Your Days Of Operations?Monday - Friday7 Days A Week
Additional notes or comments?


--------------------------------------------------------------------------------

Submit Submit



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