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Effective URL: https://www.cmswire.com/digital-marketing/from-friendly-faces-to-ai-the-true-power-of-marketing-personalization/1/010101...
Submission: On August 16 via api from DE — Scanned from DE
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Editorial Channels Customer Experience Contact Centers Digital Experience Ecommerce Hyper-Personalization Voice of the Customer Digital Marketing Customer Data Platforms AI in Customer Experience Marketing Automation Digital Experience Platforms View All Topics Podcasts CX Decoded Podcast Research Research Reports White Papers View All Events Webinars Conferences View All * About Us * Editorial Calendar * IMPACT Awards * CX Decoded Podcast * CMSWire Mobile App * Press Releases * Product Directory * Advertise Here * Become a Contributor Join us CUSTOMER EXPERIENCE Explore the dynamic world of Customer Experience (CX) at CMSWire. Stay updated with the latest news, expert advice and in-depth analysis on customer-first marketing, commerce and digital experience design. Feature THE END OF INVESTORS' GENERATIVE AI HONEYMOON Read now Editorial IS AVERAGE HANDLE TIME AN IMPORTANT CONTACT CENTER METRIC? YES, BUT... Read now Editorial AI CUSTOMER SERVICE: THE DELICATE TASK OF HUMANIZING TECHNOLOGY Read now MASTERING A HOLISTIC BUSINESS APPROACH THAT IMPROVES CX AND EX YOUR ESSENTIAL GUIDE TO AI IN CUSTOMER SUCCESS EMPANADAS AND ENGAGEMENT: CRAFTING BETTER CX AND EX WITH GAUTAM PANTAKAR WANT SMOOTHER OPERATIONS? AI INTEGRATION TO THE RESCUE HOW THE CROWDSTRIKE SOFTWARE FAILURE AND OUTAGE DISRUPTED CX AI IN THE WORKPLACE: TRANSFORMING CUSTOMER AND EMPLOYEE EXPERIENCE Explore the Customer Experience Channel WebinarsResearch LibraryPodcastsIMPACT AwardsEditorial CalendarAdvertising Join us 404 - PAGE NOT FOUND Whoops! We're sorry but the requested page was not found. Please visit thehomepage to view our latest articles. Or if you suspect we've got a technical problem, feel free todrop us a note. ABOUT CMSWIRE For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals. Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI. 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Join us today — unlock member benefits and accelerate your career, all for free. Join us GET THE CMSWIRE MOBILE APP Published by Simpler Media Group, Inc. EXPLORE OUR FAMILY OF BRANDS Privacy| Terms| Contact| Sitemap| Advertising ABOUT CMSWIRE For over two decades CMSWire, produced by Simpler Media Group, has been the world's leading community of digital customer experience professionals. Today the CMSWire community consists of over 5 million influential customer experience, customer service and digital experience leaders, the majority of whom are based in North America and employed by medium to large organizations. Our sister community, Reworked, gathers the world's leading employee experience and digital workplace professionals. And our newest community, VKTR, is home for AI practitioners and forward thinking leaders focused on the business of enterprise AI. 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