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COMPLEXITY IS THE NEW NORMAL


It’s more than just a pivot it is a phase shift

ABOUT US


WHO WE ARE



‘Resilient organisations are those that handle threats and opportunities that
cannot be predicted’

(Dave Snowden, The Cynefin Co)

Partner with us to ‘learn by doing’ in working with messy complex issues and
multiple competing perspectives. Our practice is informed by the work of The
Cynefin Co, Indigenous Knowledges through Riteways Wanjau and the Indigenous
Knowledge Systems Lab (IKSL), Deakin University and the late Professor Bill Ford
(UNSW).

For the past 20 years the Complexability Team has partnered globally with
organisations to build capability in addressing and navigating uncertainty.
Areas of specialty include complex facilitation for consumer engagement,
consultation and strategy development; applied narrative inquiry using
SenseMaker® for culture change, monitoring and impact evaluation, consumer
engagement and feedback; supporting innovation partnerships and change programs
for community and organisation development; building complexity literacy to
enable leadership decision making at all levels.


COMMUNITY OF PRACTICE


There’s strong interest globally in learning how to practically apply complexity
tools and methods. Join a free space to ask questions; share learnings and
contribute; access and provide peer coaching and mentoring; and take part in
offerings building complexity capability and literacy.
Join Us



BEYOND THEORY. PRACTICAL APPLICATION.



“‘Learning to dance’ with a complex system is definitely different from
‘solving’ the problems arising from it.” (Roberto Poli, 2013)

Complex issues need new approaches, new tools, new methods and new ways of
working.

Navigating complexity is not solutions based; it’s a direction of travel.
Options and opportunities are context specific. Learning from others is
valuable; replication fails. Multiple perspectives and valuing diversity are
essential. Seeking consensus too quickly reduces the field of possibilities.
Learning from doing, which includes learning what doesn’t work, is essential.

Services


WHAT WE OFFER




COMPLEX FACILITATION

EXPERIENCE IN MAKING SENSE OF COMPLEXITY

Experience in design and facilitation were multiple perspectives and differing
opinions add value to discovering options and opportunities
Discover


NARRATIVE INQUIRY - SENSEMAKER®

SENSEMAKER® PROJECT DESIGN AND SUPPORT

Experience in collecting the lived experience in narrative and analytics as the
basis for service improvement and advocacy
Discover


COMPLEXITY LITERACY

EXPERIENCE IN APPLYING COMPLEXITY BASED TOOLS AND METHODS IN CROSS-CULTURAL
CONTEXTS

Experience in the design and delivery of adult learning action programs
Discover


WHO WE ARE


All Complexability practitioners have extensive practical experience in the
application of complexity based tools and methods in a variety of contexts and
environments. Each practitioner has integrated their understanding and knowledge
of complexity with their specialist knowledge and expertise.
Find out more


HOW WE HELP


Our approaches are trans-disciplinary; understanding complexity through a social
(human) systems lens, and importantly, an integration of theory and practice.
Our practice draws on, and is influenced, by the work of David Snowden, Alicia
Juarerro, Gary Klein, Anne Pendleton-Julian, the late Professor Bill Ford and
Daniel Kahnemann
Find out more


WHO WE WORK WITH


Across industries as diverse as education, health, utilities and professional
services, our extensive experience means we can offer unique insights and new
perspectives. Understanding the nature of the issue is not enough. One of our
key differences is that we provide appropriate tools and methods to work with
our clients to building internal capacity.
Find out more

blog


LATEST INSIGHTS




MAKING THE ENERGY COST OF VIRTUE TO BE LESS THAN THAT OF SIN…

18/10/2023


CONSULTATION ENGAGEMENT AND FEEDBACK– WHAT MAKES IT REAL

17/05/2023


THE CYNEFIN CO IS COMING TO AUSTRALIA 2023

09/05/2023


partners


OUR COLLABORATION PARTNERS




THE CYNEFIN CO


The Cynefin Company is an action research and development hub working at the
limits of applied complexity science: where sparks become light, light becomes
research and research becomes practice.



ARIO


ARIO is a not-for-profit Foundation established to undertake projects of social
significance.



CYNEFIN CENTRE AUSTRALIA


The Cynefin Centre Australia primarily focuses on working within the
not-for-profit, government and academic sectors with action research and
development projects applying complexity science principles, methods and
approaches to social good.



INDIGENOUS KNOWLEDGE SYSTEMS LAB


The IKS Lab is an activist, public-facing think-tank, rooted in a strong
evidence base of research. It uses Indigenous Knowledges as a prompt and
provocateur for seeing, thinking, and doing things differently.



ACKNOWLEDGEMENT OF COUNTRY


We acknowledge the Traditional Custodians of the unceded lands and waterways on
which Complexability does business. We pay our deep respects to the Ancestors
and Elders of Kaurna Country, Jinibara Country and Yalukit Country where our
offices are located. We also acknowledge all First Nations Peoples that make
contributions to our learning communities.
FIND OUT MORE


IF YOU’RE BEYOND ADMIRING THE PROBLEM OR FEELING OVERWHELMED EMAIL US.


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Services

 * Complex Facilitation
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 * Complexity Literacy
 * Coaching

Products

 * Hexies
 * Complex Facilitation Intensive
 * Learning Simulation Intensive
 * Coaching Extension

contact

Julie Cunningham
+61 409 773 291

Viv Read
+61 414 294 339

Email:
info@complexability.com.au

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