adoption.microsoft.com
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Submitted URL: https://eu.action.azurecomm.net/api/a/c?r=AIAAD44RUKUUVZ4ED2FOMHOJUHLYFBJRSL5F44ZN2LNT3OS7222IFOJGXYSUU4Z6ZVZHZVOLVA3S6Z2C4Q5AOV...
Effective URL: https://adoption.microsoft.com/en-us/copilot-scenario-library/?ocid=copilot_ongoingmail_jul24
Submission: On July 30 via api from SA — Scanned from NL
Effective URL: https://adoption.microsoft.com/en-us/copilot-scenario-library/?ocid=copilot_ongoingmail_jul24
Submission: On July 30 via api from SA — Scanned from NL
Form analysis 1 forms found in the DOM
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Privacy Statement Third-Party Cookies Accept Reject Manage cookies Skip to main content Microsoft Adoption * Home * Roles * Business User * Champion * Developer * IT Professional * Products * New Outlook for Windows * Microsoft 365 * Microsoft Copilot * Microsoft Copilot for Microsoft 365 * Microsoft Copilot for Sales * Microsoft Adoption Score * Microsoft Dynamics 365 * Microsoft Graph * Microsoft Lists * Microsoft Loop * Microsoft Mesh * Microsoft Planner * Microsoft Power Platform * Microsoft Search * Classic Microsoft Teams * New Microsoft Teams * Microsoft Teams Premium * Microsoft Teams Phone * Microsoft Security * Microsoft Syntex * Microsoft Viva * OneDrive * Outlook mobile * SharePoint * SharePoint Premium * Solutions * Champion Management Platform * Extensibility Look Book Gallery * Microsoft 365 Archive * Microsoft 365 Backup * Microsoft 365 Learning Pathways * Microsoft Intelligent Document Processing * Microsoft Teams App Templates * New Employee Onboarding Solution Accelerator * Partner Solution Gallery * Sample Solution Gallery * SharePoint eSignature * SharePoint look book * Resources * Accessibility * Adoption guides * Azure Adoption Framework * Case Studies * Demos * Employee experience * FastTrack for Microsoft 365 * Guidance for virtual events * How Microsoft does IT * Leading in the era of AI * Microsoft 365 Roadmap * Meetings, webinars, and town halls in Microsoft Teams * Microsoft Copilot Scenario Library * Modern Collaboration Architecture (MOCA) * Podcasts & Shows * Remote learning in education * Skype for Business to Microsoft Teams upgrade * Streamline end user training * Webinars * Training * AI learning hub * Become a Service Adoption Specialist * Coffee in the Cloud tutorials * Developer training * End user training * IT Pro training * Microsoft 365 Champion Program * Microsoft Learn * Modern Work Customer Hub (Microsoft Copilot customer training) * Office Quick Start guides * Communities * Microsoft Community * Microsoft Community Tenant * Microsoft Global Community Initiative * What's new * Blog * Release notes * Industry * Microsoft Copilot resources for education * Copilot for Microsoft 365 for Small and Medium Business * Microsoft Teams for Frontline workers * Microsoft Teams for Small and Medium Business * Roles Business User Champion Developer IT Professional * Products Microsoft 365 Microsoft Copilot Microsoft Copilot for Microsoft 365 Microsoft Copilot for Sales Microsoft Copilot for Small and Medium Business Microsoft Adoption Score Microsoft Dynamics 365 Microsoft Graph Microsoft Lists Microsoft Loop Microsoft Mesh Microsoft Planner Microsoft Power Platform Microsoft Search Classic Microsoft Teams New Microsoft Teams Microsoft Teams Premium Microsoft Teams Phone Microsoft Security Microsoft Syntex Microsoft Viva OneDrive New Outlook for Windows Outlook mobile SharePoint SharePoint Premium * Industry Copilot for Microsoft 365 for Small and Medium Business Microsoft Copilot resources for education Microsoft Teams for Frontline workers Microsoft Teams for Small and Medium Business * Solutions Champion Management Platform Extensibility Look Book Gallery Microsoft 365 Archive Microsoft 365 Backup Microsoft 365 Learning Pathways Microsoft Intelligent Document Processing Microsoft Teams App Templates New Employee Onboarding Solution Accelerator Partner Solution Gallery Sample Solution Gallery SharePoint Embedded SharePoint eSignature SharePoint Look Book * Resources Accessibility Adoption Guides Azure Adoption Framework Case Studies Custom backgrounds gallery for Microsoft Teams Demos Employee experience FastTrack for Microsoft 365 Guidance for virtual events How Microsoft does IT Leading in the era of AI Microsoft 365 Roadmap Microsoft 365 knowledge management Microsoft Copilot Scenario Library Microsoft Teams Premium how-to videos Meetings, webinars, and town halls in Microsoft Teams Modern Collaboration Architecture (MOCA) Podcasts & Shows Remote learning in education Skype for Business to Microsoft Teams upgrade Streamline end user training Webinars * Training AI learning hub Becoming a Service Adoption Specialist Coffee in the Cloud tutorials Developer training End user training IT Pro training Microsoft 365 Champion Program Microsoft Learn Modern Work Customer Hub Office Quick Start guides * Communities Microsoft Community Microsoft Community Tenant Microsoft Global Community Initiative * What's new Blog Release notes MICROSOFT COPILOT SCENARIO LIBRARY Becoming AI powered means transforming scenarios across your organization. Use our guidance by department and individual scenario to get inspired, empower your workforce and realize value from your Microsoft Copilot investment. Everyone can start with the free version of Microsoft Copilot on the web or mobile to assist with everyday tasks – for examples, check out the “Microsoft Copilot only” scenarios. Copilot for Microsoft 365 builds on this by connecting with your work data and is available in the apps you use every day. You can take Copilot even further with Copilot Studio and other Copilot extensions to streamline business processes. Start using Microsoft Copilot FUNCTIONAL SCENARIOS CUSTOMER SERVICE * Boost field efficiency * Communication logging * Identify a root cause * Managing Service Agents * Respond to a customer complaint (Copilot for Microsoft 365) * Respond to a customer complaint (Copilot for Service) FINANCE * Accounting document evaluation * Amendment comparisons * Automate financial query management * Build a business case * Collections coordination * Contract accounting guidance * Contract management * Contract review * Financial insights * Launch a new accounting app * Optimize your financial operations (Microsoft Copilot only) * Procurement insight acceleration * Update a guidance document HUMAN RESOURCES * Analyze hiring practices * Automate benefits query management * Candidate search * Deliver insights to managers * Improve onboarding and development processes (Copilot for Microsoft 365) * Improve onboarding and development processes (Copilot Studio) * Improve organizational health metrics * Manage internal job transitions * Resolving employee issues * Streamline benefits and compensation (Copilot for Microsoft 365) * Streamline benefits and compensation (Copilot Studio) * Streamline your recruiting process (Microsoft Copilot only) * Update a policy document INFORMATION TECHNOLOGY * Create a project plan * Draft a product strategy document * Evaluate and purchase a new IT solution * General IT prompts (Microsoft Copilot only) * Guidance on network upgrade script * IT helpdesk chatbot * Manage application installations * Onboard and train new users * Outage user communications * Tech engagement health * Update technology strategy LEGAL * Develop a compliance video (Microsoft Copilot only) * Legal strategy development * Licensing agreement negotiation * Quicker contract review (Copilot for Microsoft 365) * Quicker contract review (Copilot Studio) * Quicker legal guidance MARKETING * Campaign performance tracking * Collect and share product feedback * Content creation (Microsoft Copilot only) * Create a new offering * Creating a marketing Bill of Materials (Copilot for Microsoft 365) * Creating a marketing Bill of Materials (Copilot Studio) * Product launch * Streamline market research and strategy * Targeted campaigns MARKETING COMMUNICATIONS * Authoring an internal comms post * Conduct a media interview * Drafting social media copy (Microsoft Copilot only) * Prepare a blog post OPERATIONS * Conduct a business review * Create a change management plan * Create a supplier RFP * Execute a project review * Simplify tasks for operations employees (Microsoft Copilot only) SALES * Accelerate customer research and sales preparation (Microsoft Copilot only) * Create an unsolicited proposal * Create personalized offers * Improve customer meetings * Make a customized pitch (Copilot for Microsoft 365) * Make a customized pitch (Copilot for Sales) * Post-sale customer insights * Quicker customer response and CRM updates * Respond to an RFP * Targeted prospecting LOOKING FOR DOWNLOADABLE CONTENT? Download our functional scenario kits, scenario guides, and day in the life guides to accelerate your Copilot implementation. View downloads USING COPILOT IN CUSTOMER SERVICE USING COPILOT IN FINANCE USING COPILOT IN HUMAN RESOURCES USING COPILOT IN INFORMATION TECHNOLOGY USING COPILOT IN LEGAL USING COPILOT IN MARKETING USING COPILOT IN MARKETING COMMUNICATIONS USING COPILOT IN OPERATIONS USING COPILOT IN SALES SHARE THIS PAGE * Share on Microsoft Teams * Share on Facebook * Share on X * Share on LinkedIn What's new * Surface Laptop Go 2 * Surface Pro 8 * Surface Laptop Studio * Surface Pro X * Surface Go 3 * Surface Duo 2 * Surface Pro 7+ * Windows 11 apps Microsoft Store * Account profile * Download Center * Microsoft Store support * Returns * Order tracking * Store locations * Virtual workshops and training * Microsoft Store Promise * Flexible Payments Education * Microsoft in education * Devices for education * Microsoft Teams for Education * Microsoft 365 Education * Education consultation appointment * Educator training and development * Deals for students and parents * Azure for students Business * Microsoft Cloud * Microsoft Security * Dynamics 365 * Microsoft 365 * Microsoft Power Platform * Microsoft Teams * Microsoft Industry * Small Business Developer & IT * Azure * Developer Center * Documentation * Microsoft Learn * Microsoft Tech Community * Azure Marketplace * AppSource * Visual Studio Company * Careers * About Microsoft * Company News * Privacy at Microsoft * Investors * Diversity and inclusion * Accessibility * Security WHAT'S NEW * Surface Laptop Go 2 * Surface Pro 8 * Surface Laptop Studio * Surface Pro X * Surface Go 3 * Surface Duo 2 * Surface Pro 7+ * Windows 11 apps MICROSOFT STORE * Account profile * Download Center * Microsoft Store support * Returns * Order tracking * Store locations * Virtual workshops and training * Microsoft Store Promise * Flexible Payments EDUCATION * Microsoft in education * Devices for education * Microsoft Teams for Education * Microsoft 365 Education * Education consultation appointment * Educator training and development * Deals for students and parents * Azure for students BUSINESS * Microsoft Cloud * Microsoft Security * Dynamics 365 * Microsoft 365 * Microsoft Power Platform * Microsoft Teams * Microsoft Industry * Small Business DEVELOPER & IT * Azure * Developer Center * Documentation * Microsoft Learn * Microsoft Tech Community * Azure Marketplace * AppSource * Visual Studio COMPANY * Careers * About Microsoft * Company News * Privacy at Microsoft * Investors * Diversity and inclusion * Accessibility * Security English (United States) * Sitemap * Release notes * Contact us * Privacy and cookies * Terms of use * Consumer Health Privacy * Trademarks * About our ads * RSS feed © Microsoft 2024 Microsoft Copilot Scenario Library * Share on Microsoft Teams * Share on Facebook * Share on X * Share on LinkedIn How likely are you to recommend our website to a friend or colleague? 0 1 2 3 4 5 6 7 8 9 10 Not likely Extremely likely Submit Please select a score and try again.