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LIFE360 TERMS OF SERVICE




These Terms of Service were last modified on March 5, 2024.

 

Life360 protects and connects your loved ones, pets, and important items to make
your life easier and less stressful.

As you review these Terms of Service, keep in mind that it applies to the
websites, mobile apps, Help Center and other associated services (“Services”)
provided by Life360, Inc., a Delaware corporation ("Life360" or “Company”), and
Life360’s subsidiaries, Tile and Jiobit (collectively referred to herein with
Life360 as "we", "our", or "us").  It also applies to Life360 physical devices
(e.g. Tile trackers, Jiobit devices, and partner products that have the
Tile-finding technology embedded within them) as well as other products such as
Tile Lost and Found Labels (collectively, “Products”).

These Terms of Service explain what you can expect from us and what we can
expect from you in connection with your use of our Services and Products.

By accessing or using the Services (including by downloading any mobile
application we may offer from time to time), you signify that you have read,
understood, and agree to be bound by these Terms of Service (the “Agreement”),
whether or not you are a registered user of our Services. This Agreement applies
to all visitors and subscribers who access or use the Products or Services
(collectively, "Members"). Before accessing or using our Products and/or
Services, please ensure that you have read the Privacy Policy and understand how
we collect, store, use and disclose your personal information as described
herein.

PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH
PROVISION, AS THIS AGREEMENT CONTAINS IMPORTANT INFORMATION ‎REGARDING YOUR
‎LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, ‎INCLUDING ‎VARIOUS LIMITATIONS AND
‎EXCLUSIONS ON DAMAGES ‎YOU MAY CLAIM AGAINST US AND INDEMNIFICATION OBLIGATIONS
YOU MAY OWE TO US. ‎ THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION OF DISPUTES
PROVISION THAT, EXCEPT WHERE PROHIBITED BY APPLICABLE LAWS, REQUIRES THE USE OF
ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS
OR CLASS ACTIONS. 

BY ACCESSING OR USING THE SERVICE, YOU INDICATE YOUR CONSENT TO THIS AGREEMENT.

 

I. USE OF THE SERVICES

A. Eligibility

B. Prohibited Uses

C. Right to Access and Use the Services

D. Accounts

E. Downloading Our App

F. Beta Services

II. SERVICE AVAILABILITY AND OUR RIGHT TO TERMINATE

III. MEMBER CONTENT

IV. MEMBER CONTENT LICENSE GRANT

V. TERMS SPECIFIC TO MOBILE SOFTWARE

A. Mobile Software

B. Mobile Software from Apple App Store

C. Mobile Software from Google Play Store

VI. OUR COMMUNICATIONS WITH YOU

A. Email Communications

B. SMS/Text Messaging

VII. OUR PROPRIETARY RIGHTS

VIII. FEATURES OF THE PRODUCTS AND SERVICES

IX. BILLING, PRICING AND PAYMENT TERMS

A. Billing Policies

B. Pricing and Payment Terms

1. Subscription Fees; Auto-Renewal

2. Free Trial Period

3. Payment Methods

4. Pricing Changes

C. Refunds

1. No Refunds for Life360 Services/Subscriptions

2. Jiobit 30-Day Satisfaction Guarantee

D. Payment Information; Taxes

X. CANCEL YOUR SUBSCRIPTION OR CLOSE YOUR ACCOUNT

A. Cancel Your Subscription or Close Your Account

B. Additional Information about Cancelling Your Jiobit Account

C. Cancel Your Subscription During the Cooling-Off Period

XI. NO PROFESSIONAL ADVICE

XII. PRIVACY

XIII. SECURITY

XIV. THIRD-PARTY LINKS

XV. INDEMNITY

XVI. NO WARRANTY

XVII. LIMITATION OF LIABILITY

XVIII. DISPUTE RESOLUTION, ARBITRATION; GOVERNING LAW, VENUE AND JURISDICTION;
CLASS ACTION WAIVER

A. Dispute Resolution; Arbitration

B. Governing Law, Jurisdiction, Venue and Arbitrators

C. Class Action Waiver

XIX. INFORMATION AND COMPLAINTS

XX. GENERAL

A. Assignment

B. Notification Procedures and Changes to the Agreement

C. Entire Agreement/Severability

D. No Waiver

E. Third Party Trademarks

F. Contact Information

G. Language

XXI. Previous Terms


I. USE OF THE SERVICES


A. ELIGIBILITY

The Products and Services are intended for use by individuals and not by
entities or businesses (for example, church groups, schools, corporations or
businesses).  Accounts and subscriptions for Life360 Services must be owned and
operated by an individual who provides their, or their child’s,  information to
Life360 during account registration. You may use the Products and Service only
if you can form a binding contract with Life360, and only in compliance with
this Agreement and all applicable laws, rules and regulations. 

Anyone under thirteen (13) years of age (fourteen (14) years of age in Korea)(a
“child”) is strictly prohibited from creating an account for the Service without
explicit parental consent (or other age to the extent that your jurisdiction
requires).

By providing consent for a child to use the Service, parents and guardians agree
to: (i) be fully responsible for and exercise oversight of the child’s use of
the Services, including ensuring that such use is always in accordance with this
Agreement, all documents referenced in this Agreement, and all applicable laws,
(ii) to be fully responsible and liable for the child’s compliance with this
Agreement and the child’s ‎use of the Services‎; and (iii) ‎to be fully
responsible for the disclaimers, waivers and limitations of liability set out in
this Agreement on your ‎own behalf and on the child’s behalf‎, and all
references to “you” or “your” in (i) through (vi) in section 15 will be deemed
amended to include your child or your ward, as applicable. The Service is not
available to any Members previously removed from the Service by us.


B. PROHIBITED USES

You agree not to engage in any of the following prohibited activities: 

 1.  copying, distributing, transmitting, disassembling, decompiling, publicly
     displaying, republishing, licensing, selling or disclosing any part of the
     Services in any medium, including without limitation by any automated or
     non-automated “scraping” or by creating any derivative works of the
     Services; 
 2.  determining or attempting to determine any source code, algorithms,
     methods, or techniques ‎embodied by the Services or any derivative works
     thereof, or incorporating the Services or any portion thereof into any
     other program or product‎; 
 3.  taking any action that imposes, or may impose at our sole discretion an
     unreasonable or disproportionately large load on our infrastructure or
     using any automated system, including without limitation “robots,”
     “spiders,” “offline readers,” etc., to access the Services in a manner that
     sends more request messages to Life360 servers than a human can reasonably
     produce in the same period of time by using a conventional on-line web
     browser or mobile application; 
 4.  transmitting spam, chain letters, or other unsolicited email and in-app
     messages; 
 5.  uploading invalid data, viruses, worms, or other software agents through
     the Services; 
 6.  collecting or harvesting any personally identifiable information, including
     account names, from the Services; 
 7.  using the Services for any commercial purposes; 
 8.  impersonating another person or otherwise misrepresenting your affiliation
     with a person or entity, conducting fraud, hiding or attempting to hide
     your identity; 
 9.  interfering with, or attempting to interfere with, the proper working of
     the Services or attempting to compromise the system integrity or security
     or to decipher any transmissions to or from the servers running the
     Services; 
 10. accessing any content on the Services through any technology or means other
     than those provided or authorized by Life360; 
 11. bypassing the measures we may use to prevent or restrict access to or use
     of the Services or the content therein, including, but not limited to,
     attempting to bypass any age gating or parental consent mechanisms or
     providing false or inaccurate information regarding your age or country and
     state (as applicable) of residence; 
 12. encouraging any conduct that restricts or inhibits anyone’s use or
     enjoyment of the ‎Services, or which, as determined by us, may harm us or
     our Members or expose Life360 or our Members ‎to liability‎; and 
 13. violating, or promoting the violation of, this Agreement or any applicable
     law or regulation, ‎including, without limitation, any laws regarding human
     trafficking, stalking, credit card fraud, the export of data or software,
     ‎patent, trademark, trade secret, ‎copyright, or other intellectual
     property or legal rights (including ‎the rights of publicity and privacy of
     ‎others)‎.


C. RIGHT TO ACCESS AND USE THE SERVICES

We grant you a non-exclusive, limited, non-transferable, freely revocable right
to access and use the Services on a single device that you own or control for
your personal, non-commercial use only and as permitted by the features of the
Service. Life360 reserves all rights not expressly granted herein in the
Services and the Company Content (as defined below). Life360 may terminate this
right at any time if you materially or repeatedly fail to comply with any of the
provisions set out in this Agreement or directions provided by our customer
support representatives, for any reason outside of our control or if we stop
providing the Service. 


D. ACCOUNTS

In order to use our Product and Services, you must have an account with us. 
Accounts that you are able to establish with Life360 may give you access to the
functionality of the Products and Services that we may modify from time to time
in our sole discretion.

When creating your account, you must provide accurate and complete information.
You are solely responsible for the activity that occurs on your account, and you
must keep your account password secure. We encourage you to use “strong”
passwords (passwords that use a combination of upper and lower case letters,
numbers and symbols) with your account. You must notify us immediately of any
breach of security or unauthorized use of your account. Unless directly caused
by Life360's negligence or breach of this Agreement, Life360 will not be liable
for any damages or losses caused by any unauthorized use of your account.

You may control your Member profile and how you interact with the Products and
Services by accessing the “Settings” screen in the App and changing settings
that are made available to you.  For example, from the “Settings” screen you can
add and delete Circle members, turn Drive Detection on and off, opt in or out of
the sale or sharing of personal information, or sharing a Tile’s location.


E. DOWNLOADING OUR APP

When you download our App from the Apple App Store, Google Play or other app
store or app distribution platform (an "App Store"), you acknowledge and agree
that:

(i) these Terms are concluded between us, and not with the App Store, and that
we (not the App Store), are solely responsible for our App;

(ii) the App Store has no obligation to furnish any maintenance and support
services with respect to our App or handle any warranty claims;

(iii) the App Store is not responsible for addressing any claims you have
relating to our App, including product liability claims, consumer protection
claims, intellectual property infringement claims, or any claim that our App
fails to conform to any applicable legal or regulatory requirement; and

(iv) the App Store is a third-party beneficiary of these Terms and has the right
to enforce these Terms against you (as it relates to your license of our App
through their App Store). You must also comply with the App Store's terms of
service when using our App.


F. BETA SERVICES

From time to time, Life360 may offer Beta Services to you.  “Beta Services”
means the Services, or a specific feature of the Services, that are provided
prior to general commercial release and which are designated or presented to you
as alpha, beta, experimental, pilot, early access, non-production, or in
evaluation.  By accepting, downloading or using any Beta Services, you
understand and acknowledge that the Beta Services are being provided on an “As
Is” or “As Available” basis. The Beta Services may contain bugs, errors, and
other problems. IN NO EVENT SHALL THE TOTAL LIABILITY OF LIFE360 OR ITS
AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS, LICENSORS,
OR SUPPLIERS TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF
OR RELATING TO THE USE OF BETA SERVICES (WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), WARRANTY, OR OTHERWISE) EXCEED ONE HUNDRED DOLLARS ($100 USD).
Life360 is not obligated to provide any maintenance, technical, or other support
for Beta Services, and may discontinue Beta Services at any time at our sole
discretion.


II. SERVICE AVAILABILITY AND OUR RIGHT TO TERMINATE

We may, without prior notice, change the Services; stop providing the Services
or any features of the Services, to you or to Members generally; or create usage
limits for the Services, in order to make performance or security improvements,
to comply with the law or to prevent illegal activities on or abuse of our
Services, or if elements of the Services are no longer able to be provided by us
(for example, if an underlying Third Party Service Provider no longer provides
them). You can also end your relationship with us at any time if you do not like
any of these changes by closing your account (see section X (Cancel Your
Subscription or Close Your Account).

We may permanently or temporarily terminate or suspend your access to the
Services without notice and liability if in our reasonable opinion (i) you
materially or repeatedly violate any provision of this Agreement, (ii) if your
account has been inactive for twelve (12) months or more, or (iii) for any
reason outside our control or if we stop providing the Services. In most cases,
we will provide you with prior notice before we suspend or terminate your access
to the Services unless we reasonably believe that to do so would cause Life360
or another person legal liability, would compromise an investigation or the
operation of any Life360 products, services, or systems, would cause harm to our
Members or would otherwise be in breach of the law or the direction of a legal
enforcement authority.


III. MEMBER CONTENT

Some areas of the Services allow Members to upload or post content such as
profile information, images, text, comments, questions, messages and other
content or information (any such content a Member submits, posts, displays,
creates, or affirmatively chooses to make available on the Service is “Member
Content”). Member Content does not include information collected from or about
your phone or device. We claim no ownership rights over Member Content created
or submitted by you. The Member Content you create remains yours; however, by
sharing Member Content through the Services, you agree to the Member Content
License Grant below, and to allow others to view, edit, and/or share your Member
Content in accordance with your settings and this Agreement. Life360 has the
right (but not the obligation) in our sole discretion to remove any Member
Content that is shared via the Services.  

You are solely responsible for your interactions with other Members. We reserve
the right, but have no obligation, to monitor disputes between you and other
Members. Life360 shall have no liability for your interactions with other
Members, or for any Member’s action or inaction.

You agree not to post or transmit Member Content that: 

 1. may create a risk of harm, damage or loss of any kind to any person or
    property;
 2. seeks to harm or exploit children by exposing them to inappropriate content,
    asking for personally identifiable details or otherwise; 
 3. may constitute or contribute to a crime or tort or which contains any
    information or content that is illegal (including, without limitation, the
    disclosure of insider information under securities law or of another party’s
    trade secrets); 
 4. contains any information or content that we deem to be unlawful, harmful,
    abusive, racially or ethnically offensive, defamatory, infringing, invasive
    of personal privacy or publicity rights, harassing, humiliating to other
    people (publicly or otherwise), libelous, threatening, profane, or otherwise
    objectionable; 
 5. contains any information or content that you do not have a right to make
    available under any law or under contractual or fiduciary relationships; 
 6. contains any information or content that you know is not correct and
    current; 
 7. violates any school or other applicable policy, including those related to
    cheating or ethics; 
 8. interferes with other Members or users of the Services including, without
    limitation, disrupting the normal flow of dialogue in an interactive area of
    the Services and deleting or revising any content posted by another person
    or entity; or 
 9. except where expressly permitted, post or transmit charity requests,
    petitions for signatures, or other business opportunities (including offers
    of employment or contracting arrangements), club memberships, or chain
    letters, any advertising or promotional materials or any other solicitation
    of other Members to use goods or services except in those areas (for
    example, a classified bulletin board) that are designated for such purpose. 

You agree, represent and warrant that any Member Content that you upload or post
does not and will not violate third-party rights of any kind, including without
limitation any Intellectual Property Rights (as defined below) or rights of
privacy. Life360 reserves the right, but is not obligated, to investigate and
take appropriate action, including rejecting and/or removing any Member Content,
suspending or terminating your account and/or suspending or terminating the
provision of our Services to you, and/or reporting you to law enforcement
authorities, if you violate any provision of these Terms of Service. In order to
cooperate with governmental requests, subpoenas or court orders, to protect our
systems, service providers, partners, and other Members, or to ensure the
integrity and operation of our business and systems, we may access and disclose
any information or content we consider necessary or appropriate, including your
account information (i.e. name, e-mail address, etc.), IP address and traffic
information, usage history, your Member Content, and your conduct.

For the purposes of this Agreement, “Intellectual Property Rights” means all
patent rights, copyright rights, mask work rights, moral rights, rights of
publicity, trademark, trade dress and service mark rights, goodwill, trade
secret rights and other intellectual property rights as may now exist or
hereafter come into existence, and all applications therefore and registrations,
renewals and extensions thereof, under the laws of any state, province, country,
territory or other jurisdiction.

In connection with your Member Content, you affirm, represent and warrant the
following:

 1. You have the consent of each and every individual in the Member Content to
    use such person’s name or likeness in the manner contemplated by the
    Services and this Agreement, and each such person has released you from any
    liability that may arise in relation to such use.
 2. Your Member Content and Life360’s use thereof as contemplated by this
    Agreement and the Service will not violate any law or infringe any rights of
    any third party, including but not limited to any Intellectual Property
    Rights and privacy rights. While we reserve the right (but not the
    obligation) to remove any Member Content that appears on our Services,
    Life360 takes no responsibility and assumes no liability for any Member
    Content that you or any other Member or third party posts or sends over the
    Services. You shall be solely responsible for your Member Content and the
    consequences of posting or publishing it. Company cannot guarantee that all
    Member Content complies with the provisions of this Agreement and therefore
    you understand that you may be exposed to Member Content that is inaccurate,
    objectionable, inappropriate for children, or otherwise unsuited to your
    purpose, and you agree that Life360 shall not be liable for any damages you
    allege to incur as a result of Member Content.


IV. MEMBER CONTENT LICENSE GRANT

By posting any Member Content on the Services, you expressly grant, and you
represent and warrant that you have all rights necessary to grant, to Life360 a
royalty-free, sublicensable, transferable, perpetual, irrevocable,
non-exclusive, worldwide license to use, reproduce, modify, publish, list
information regarding, edit, translate, distribute, syndicate, publicly perform,
publicly display, and make derivative works of all such Member Content and your
name, voice, and/or likeness as contained in your Member Content, in whole or in
part, and in any form, media or technology, whether now known or hereafter
developed, for use in connection with operating, developing, marketing,
providing and improving the Products or Services.


V. TERMS SPECIFIC TO MOBILE SOFTWARE


A. MOBILE SOFTWARE

As part of the Products and Services, we make available software and/or
applications designed for mobile devices (“Mobile Software”). To use the Mobile
Software you must have a mobile device that is compatible with the Mobile
Software. Life360 does not warrant that the Mobile Software will be compatible
with your mobile device. For each of the Life360, Tile or Jiobit Services that
you may use, Life360 hereby grants you a non-exclusive, non-transferable,
revocable right to use a compiled code copy of the Mobile Software for one
account owned solely by you, for your personal use. Without limiting the general
prohibitions on your actions found in the “Prohibited Uses” above, which also
apply to the Mobile Software, you may not: 

 1. modify, disassemble, decompile or reverse engineer the Mobile Software,
    except to the extent that such restriction is expressly prohibited by law; 
 2. rent, lease, loan, resell, sublicense, distribute or otherwise transfer the
    Mobile Software to any third party or use the Mobile Software to provide
    time sharing or similar services for any third party; 
 3. make any copies of the Mobile Software; 
 4. remove, circumvent, disable, damage or otherwise interfere with
    security-related features of the Mobile Software, features that prevent or
    restrict use or copying of any content accessible through the Mobile
    Software, or features that enforce limitations on use of the Mobile
    Software; or 
 5. delete the copyright and other proprietary rights notices on the Mobile
    Software. 

You acknowledge that Life360 may from time to time issue upgraded versions of
the Mobile Software, and (where permitted) may automatically electronically
upgrade the version of the Mobile Software that you are using on your mobile
device. You consent to such automatic upgrading on your mobile device, and agree
that the terms and conditions of this Agreement will apply to all such upgrades.
Any third-party code that may be incorporated in the Mobile Software is covered
by the applicable open source or third-party license EULAs, if any, authorizing
use of such code. The foregoing right to use is not a sale of the Mobile
Software or any copy thereof, and Life360 or our third party partners or
suppliers retain all right, title, and interest in the Mobile Software (and any
copy thereof). Any attempt by you to transfer any of the rights, duties or
obligations hereunder, except as expressly provided for in this Agreement, is
void. Life360 reserves all rights not expressly granted under this Agreement. 

If the Mobile Software is being acquired on behalf of the United States
Government, then the following provision applies. Use, duplication, or
disclosure of the Mobile Software by the U.S. Government is subject to
restrictions set forth in this Agreement and as provided in DFARS 227.7202-1(a)
and 227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (OCT 1988), FAR 12.212(a)
(1995), FAR 52.227-19, or FAR 52.227-14 (ALT III), as applicable. The Mobile
Software originates in the United States, and is subject to United States export
laws and regulations. The Mobile Software may not be exported or re-exported to
certain countries or those persons or entities prohibited from receiving exports
from the United States. In addition, the Mobile Software may be subject to the
import and export laws of other countries. You agree to comply with all United
States and foreign laws related to use of the Mobile Software and the Services,
including the laws in your jurisdiction of residence.


B. MOBILE SOFTWARE FROM APPLE APP STORE

The following applies to any Mobile Software you acquire from the Apple App
Store (“Apple-Sourced Software”): You acknowledge and agree that this Agreement
is solely between you and Company, not Apple, Inc. (“Apple”) and that Apple has
no responsibility for the Apple-Sourced Software or content thereof. Your use of
the Apple-Sourced Software must comply with the then-current App Store Terms of
Service. You acknowledge that Apple has no obligation whatsoever to furnish any
maintenance and support services with respect to the Apple-Sourced Software. In
the event of any failure of the Apple-Sourced Software to conform to any
applicable warranty, you may notify Apple, and Apple will refund the purchase
price for the Apple-Sourced Software to you; to the maximum extent permitted by
applicable law, Apple will have no other warranty obligation whatsoever with
respect to the Apple-Sourced Software, and any other claims, losses,
liabilities, damages, costs or expenses attributable to any failure to conform
to any warranty will be solely governed by this Agreement and any law applicable
to Company as provider of the software.

You acknowledge that Apple is not responsible for addressing any claims of you
or any third party relating to the Apple-Sourced Software or your possession
and/or use of the Apple-Sourced Software, including, but not limited to: (i)
product liability claims; (ii) any claim that the Apple-Sourced Software fails
to conform to any applicable legal or regulatory requirement; and (iii) claims
arising under consumer protection or similar legislation; and all such claims
are governed solely by this Agreement and any law applicable to Company as
provider of the software. You acknowledge that, in the event of any third-party
claim that the Apple-Sourced Software or your possession and use of that
Apple-Sourced Software infringes that third party’s intellectual property
rights, Company, not Apple, will be solely responsible for the investigation,
defense, settlement and discharge of any such intellectual property infringement
claim to the extent required by this Agreement. You and Company acknowledge and
agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of
this Agreement as relates to your license of the Apple-Sourced Software, and
that, upon your acceptance of the terms and conditions of this Agreement, Apple
will have the right (and will be deemed to have accepted the right) to enforce
this Agreement as relates to your license of the Apple-Sourced Software against
you as a third-party beneficiary thereof.


C. MOBILE SOFTWARE FROM GOOGLE PLAY STORE

The following applies to any Mobile Software you acquire from the Google Play
Store (“Google-Sourced Software”): (i) you acknowledge that the Agreement is
between you and Company only, and not with Google, Inc. (“Google”); (ii) your
use of Google-Sourced Software must comply with Google’s then-current Google
Play Store Terms of Service; (iii) Google is only a provider of the Google Play
Store where you obtained the Google-Sourced Software; (iv) Company, and not
Google, is solely responsible for its Google-Sourced Software; (v) Google has no
obligation or liability to you with respect to Google-Sourced Software or the
Agreement; and (vi) you acknowledge and agree that Google is a third-party
beneficiary to the Agreement as it relates to Company’s Google-Sourced Software.


VI. OUR COMMUNICATIONS WITH YOU


A. EMAIL COMMUNICATIONS

By providing Life360 your email address you consent to our use of your email
address to send you Service-related notices, including any notices required by
law, in lieu of communication by postal mail. We may also use your email address
to send you other messages, such as changes to features of the Products or
Services and, where permitted, special offers. If you do not want to receive
promotional email messages, you may opt out by unsubscribing from such email
communications from Life360.  Members whose residency is in jurisdictions
requiring opt-in consent for such communications will be provided with an
opportunity to provide such opt-in consent prior to receiving any non-Product or
Service related messaging.


B. SMS/TEXT MESSAGING

We may offer you the option to receive recurring SMS/text messages, such as
messages from members of your family or friendship group who you invite to a
Life360 Circle (your “Circle”) or alerts related to a monitoring feature of the
Service (the “Text Messaging Program”). We may also send SMS/text messages in
the event of an emergency, such as detection of a significant motor vehicle
collision involving a member of your Circle, or if you are listed as a Member’s
emergency contact. By consenting to the Text Messaging Program, you agree to
receive SMS/text messages to the mobile phone number you provided to us. You
certify that the mobile number you provided is true and accurate and that you
are authorized to enroll the designated mobile number to receive such text
messages. You acknowledge and agree that the text messages may be sent using an
automatic telephone dialing system, that standard message and data rates apply,
and the frequency of messages may vary. The Text Messaging Program may not be
available on all carriers or compatible with all mobile phone models and
carriers are not liable for any delayed or undelivered messages. Also, the
availability of the Text Messaging Program may be impacted or restricted by the
local laws, regulations or rules where you reside.  We are not responsible for
any delays upon sending or receiving text messages and can change the Text
Messaging Program at any time. For help with text messages, reply “HELP” to any
text message you receive through the Text Messaging Program. To unsubscribe from
text messages at any time, reply “STOP” to any text message you receive through
the Text Messaging Program. You consent that following such a request to
unsubscribe to SMS/text message communications, you may receive one final text
message confirming your request. You can also unsubscribe (or, after
unsubscribing, resubscribe), or obtain help by emailing us at
support@life360.com. Please keep in mind that if you opt-out of receiving text
message alerts, we may not be able to contact you with important messages
regarding the Service or your Circle members. However, if there is an emergency
or account question, we will attempt to contact you in other ways, such as by
push notification or email.


VII. OUR PROPRIETARY RIGHTS

Except for your Member Content, the Products and Services and all materials,
services, and information therein or transferred thereby, including, without
limitation, information, software, images, text, graphics, illustrations, logos,
patents, trademarks, service marks, copyrights, photographs, audio, videos,
music, content, reports, features, functionality, design, presentation, analyses
and data that is otherwise generated, collected or transmitted through the
Services or Mobile Software, and the “look and feel” of the Services (the
“Company Content”), and all Intellectual Property Rights related thereto, are
the exclusive property of Life360 and our licensors (including other Members who
post Member Content to the Services). Except as explicitly provided herein,
nothing in this Agreement shall be deemed to create a license in or under any
such Intellectual Property Rights, and you agree not to sell, license, rent,
modify, distribute, copy, reproduce, transmit, publicly display, publicly
perform, publish, adapt, edit or create derivative works from any Company
Content. Use of the Company Content for any purpose not expressly permitted by
this Agreement is strictly prohibited.

You may choose to, or we may invite you to, submit comments or ideas about the
Service, including without limitation about how to improve the Service or our
products (“Ideas”). By submitting any Idea, you agree that your disclosure is
gratuitous, unsolicited and without restriction and will not place Life360 under
any obligation, and that we are free to use the Idea for any purpose without any
compensation to you, and/or to disclose the Idea on a non-confidential basis or
otherwise to anyone. You further acknowledge that, by acceptance of your
submission, Life360 does not waive any rights to use similar or related ideas
previously known to Life360, or developed by our employees, or obtained from
sources other than you. Life360 has no obligation to review, consider or
implement any Idea. You agree, represent, and warrant that any Idea that you
submit does not and will not violate third-party rights of any kind, including
without limitation any Intellectual Property Rights or rights of privacy.


VIII. FEATURES OF THE PRODUCTS AND SERVICES

The Services include a number of features which may or may not be available to
you depending on where you are located, which Services, devices or features you
elect and, where required, pay or subscribe to use. Some of the Service features
require Mobile Software to be installed on the devices that the features apply
to. Not all Service features may be available in your country. Please see the
Product and Service Terms for more information regarding the features of the
Products and Services and their limitations.

Life360 Services are NOT A REPLACEMENT FOR EMERGENCY SERVICES (911 OR 999/112 IN
THE UK/EU). In the event of a critical emergency, always dial 911 (999/112 in
the UK/EU or the emergency services number for the country of which you are
currently located) immediately.


IX. BILLING, PRICING AND PAYMENT TERMS

This section contains additional policies and information about Life360’s
billing policies, and pricing and payment terms.


A. BILLING POLICIES

If you elect to use Subscription Features, you agree to the pricing and payment
terms displayed at the time you elect to subscribe. Life360 may add new features
for additional fees and charges, or amend fees and charges for existing
services, at any time in our sole discretion. Any change to our pricing or
payment terms shall only apply to you and become effective in the billing cycle
following at least 30 days' notice of such change to you. 

Life360 is not responsible for all the mobile data usage resulting from the use
of the Services. Consult your provider with questions related to billing, as
data rate charges and limits may apply. 


B. PRICING AND PAYMENT TERMS


1. SUBSCRIPTION FEES; AUTO-RENEWAL 

All subscription fees plus any applicable taxes and other charges (the
“Subscription Fee”) are payable in advance, at the beginning of your
subscription term, and at the start of each billing period thereafter, at the
then-current Subscription Fee. 

You may have the option to pay your Subscription Fee on a monthly basis (a
“Monthly Subscription”), or on an annual basis (an “Annual Subscription”). Your
subscription with us will automatically renew until you cancel it.  If you have
a Monthly Subscription, we (or our third-party payment processor) will
automatically charge you each month on the anniversary of the commencement of
your Monthly Subscription, using the payment information you have provided until
you cancel your Monthly Subscription. If you have an Annual Subscription, we (or
our third-party payment processor) will automatically charge you annually on the
anniversary of the commencement of your Annual Subscription, using the payment
information you have provided until you cancel your Annual Subscription. If you
have an Annual Subscription, we will send you a reminder at least thirty (30)
days prior to each renewal with the then-current Subscription Fee.  We may send
additional reminders for other subscriptions as required. We reserve the right
to change our Subscription Fees for Monthly and Annual Subscriptions. We will
provide you advance notice of any increase in the Subscription Fees applicable
to your subscription.

If you change or upgrade your subscription, your billing date may also change.
If you change from a Monthly Subscription to an Annual Subscription, on your
next billing date, you will be charged the then-current Subscription Fee for an
Annual Membership, and your Annual Subscription will renew on an annual basis.
If the option to change from an Annual Subscription to a Monthly Subscription is
available, and you change to a Monthly Subscription, at the next renewal date
for your Annual Subscription, you will be charged the then-current Subscription
Fee for a Monthly Membership, and your Monthly Subscription will renew on a
Monthly basis. 

If you purchase a Life360 subscription, then you are able to apply the features
associated with that subscription to one Circle on your Life360 account and
those features will be available for all of the Circle members in the Circle
that you apply the subscription to, up to a maximum of six members per Circle
(some limitations may apply, please see the Product and Service Terms for more
information).  Only one Circle member needs to purchase and apply their
subscription to a Circle.  Life360 is not responsible if members purchase
multiple subscriptions and apply them to the same Circle.  


2. FREE TRIAL PERIOD

After initial registration of a paid membership subscription, you may be given
an initial free trial period (“Free Trial Period”). Certain features may not be
available during the Free Trial Period, at Life360’s sole discretion (for
example, Towing is not available during a Free Trial Period for Life360 paid
subscriptions). You may cancel your account at any time during the Free Trial
Period to avoid any additional charges. If you want to change your account type,
you may do so at any time (either before or after the Free Trial Period ends).
You are limited to one trial per person (credit card or other unique payment or
identification method) during any twelve (12)-month period. If you do not cancel
your account during the Free Trial Period, then at the end of the Free Trial
Period you will be automatically charged for the price of the account type you
selected during registration and you will continue to be charged unless and
until you cancel your subscription. You may cancel a subscription at any time,
within the app as follows:

 * For the Life360 app, go to Settings, Account, Delete Account.  
 * For the Tile app, go to Settings, Manage Account, Delete Account. 
 * For the Jiobit app, go to Menu, Account, Cancel Membership.  

Note that if you purchased a subscription through the Apple App Store or Google
Play Store, then you also need to ensure you cancel your recurring payments
within those app stores. 

By accepting a Free Trial Period, you agree that, at the end of the Free Trial
Period, you will be charged the then-current Subscription Fee for a Monthly or
Annual Subscription, as specified in the offer for the Free Trial Period, and at
the start of each subsequent billing period. You authorize us to charge you
using the Payment Information you provided when you accepted the offer for the
Free Trial Period. We may validate your Payment Information and the payment
method you provided by requesting a temporary authorization to the financial
institution that issued your payment method. If we determine that your Payment
Information or payment method is invalid, we may revoke your subscription and
terminate your Free Trial Period. 

Certain features may not be available during the Free Trial Period, at Life360’s
sole discretion. Depending on the subscription tier (Silver, Gold or Platinum)
the following features are available to our Members after the conclusion of the
Free Trial:

 * Roadside/Breakdown Assistance
 * Identity Theft Protection and Stolen Funds Reimbursement
 * Credit monitoring
 * Disaster Response and Security Assistance Services
 * Medical Assistance Services
 * Emergency (Commercial) Travel support
 * Travel Assistance Services
 * Emergency Travel Triage Services
 * Stolen Phone Protection


3. PAYMENT METHODS

Life360 accepts most major credit and debit cards. Life360 also accepts in-app
payments such as from third parties like Apple or Google. In the event that
Life360 is unable to charge the card you have provided (e.g., expired credit
card), Life360 will send you a notice to update your card information. You will
have a seven (7)-day grace period to update your billing information. If the
account is not updated within the seven (7)-day grace period, Life360 may
terminate your subscription.  

By purchasing Products or a subscription (each, a “Transaction”), you expressly
authorize us (or our third-party payment processor) to charge you for such
Transaction. We may ask you to provide additional information relevant to your
Transaction, including your credit card number, the expiration date of your
credit card and your email and postal addresses for billing and notification
(such information, “Payment Information”). You represent and warrant that you
have the legal right to use all payment methods represented by Payment
Information that you provide us. You acknowledge and agree that we have no
liability with respect to any act or omission by your payment provider. When you
initiate a Transaction, you authorize us to provide your Payment Information to
third parties so we can complete your Transaction and to charge your payment
method for the type of Transaction you have selected (plus any applicable taxes
and other charges). You may need to provide additional information to verify
your identity before completing your Transaction (such information is included
within the definition of Payment Information).

Life360 is not responsible for any charges or expenses you incur resulting from
charges billed by Life360 in accordance with this Agreement (for example,
overdrawn accounts, or exceeding credit card limits). By providing a credit card
number or other payment method with advance authorization features (e.g., some
PayPal accounts, or in-app payments such as from third parties like Apple or
Google), you authorize Life360 to continue charging the payment method for all
charges due Life360, including taxes, until your account is settled and your
subscription is terminated by either you or Life360. Life360 reserves the right
to limit the number of accounts that may be charged to a credit card or other
payment or identification method per unique user.


4. PRICING CHANGES

Prices for subscriptions may change from time to time to reflect inflation or
changing business requirements. If they do, and you currently have a
subscription, Life360 will provide you with advance notice of the change via
email (or if you have not provided a valid email address, through the Services
or in another available manner) before the price change is to take effect. If
you do not want to continue at the new price, you can cancel the relevant
subscription before the price increase takes effect by following the
instructions in Section X (Cancel Your Subscription or Close Your Account),
below. 


C. REFUNDS


1. NO REFUNDS FOR LIFE360 SERVICES/SUBSCRIPTIONS

You may cancel your account at any time in accordance with Section X (Cancel
Your Subscription or Close Your Account); however, except as set out in Section
X(B) below (Cancel Your Subscription During the Cooling-Off Period) or where
prohibited by applicable law, there are no refunds for any unused time on a
subscription, any license or subscription fees for any portion of the Service,
any content or data associated with your account, or for anything else. Upon
canceling any features, your subscription will be valid and you will retain
access to the features until the start of your then-current paid period is
completed. For example, if you purchase an annual subscription and cancel it two
months into the year, you will not receive a refund for the remaining portion of
the year, but will instead enjoy the features for the remaining ten months that
you have already paid for.


2. JIOBIT 30-DAY SATISFACTION GUARANTEE

If you are not 100% satisfied with your purchase of a Jiobit device, you have 30
calendar days from the date of delivery to request a full refund (this
“satisfaction guarantee” applies ONLY to purchases made directly on our website,
jiobit.com; 3rd party websites like Amazon.com or in physical retail stores are
not covered).

To qualify for a refund, all of the conditions under Section VIII(B)(4)(ii)
(Jiobit Returns and Refunds) of the Product and Service Terms must be met.


D. PAYMENT INFORMATION; TAXES

All information that you provide in connection with a purchase or Transaction or
other monetary transaction interaction with the Service must be accurate,
complete, and current. You agree to pay all charges incurred by users of your
credit card, debit card, or other payment method used in connection with a
purchase or Transaction or other monetary transaction interaction with the
Service at the prices in effect when such charges are incurred. You will pay any
applicable taxes, if any, relating to any such purchases, Transactions or other
monetary transaction interactions.


X. CANCEL YOUR SUBSCRIPTION OR CLOSE YOUR ACCOUNT


A. CANCEL YOUR SUBSCRIPTION OR CLOSE YOUR ACCOUNT 

You may cancel your Subscription or close your account at any time. 

For the Life360 app, go to Settings, Account, Delete Account.  For the Tile app,
go to Settings, Manage Account, Delete Account.  For the Jiobit app, go to Menu,
Account, Cancel Membership.  Note that if you purchased a subscription through
the Apple App Store or Google Play Store, then you also need to ensure you
cancel your recurring payments within those app stores to avoid future charges.

To cancel your Subscription or close your account, visit Life360's Help Center,
or Tiles and Jiobit’s Help Center, or contact us via email support@life360.com.
If you send an email, include your name, the email address you registered with,
and a phone number where you can be reached. In general, it may take up to five
(5) business days to process a cancellation request so we would recommend
notifying us at least one week before the end of the current billing period.
Your cancellation will take effect at the end of that billing period.


B. ADDITIONAL INFORMATION ABOUT CANCELING YOUR JIOBIT ACCOUNT

To avoid being charged for an additional Jiobit subscription term, you must
cancel at least three (3) days prior to the end of your contract date. Jiobit
device orders placed on Jiobit.com, may be canceled prior to the Jiobit device
being processed for shipment. 

 * Customers on a contract plan will be subject to an early termination fee of
   25% of the remaining contract amount when canceling before the contract end
   date.
 * Order cancellation requests are only eligible for an immediate refund when
   requested prior to the Jiobit device being processed for shipment, requiring
   cancellation confirmation by Jio prior processing. 
 * Monthly Plan: Customers who signed up for a month to month (no contract) plan
   may cancel service at any time. Cancellation requests will be the following
   billing cycle. Previously paid billing cycles are non-refundable.
 * 6-Month Plan: Customers on the 6-month contract plan may cancel their
   subscription after contract completion. Once the initial contract is
   completed, the account transitions to a month-to-month (no-contract) plan. If
   a customer cancels before fulfilling the 6-month contract, an early
   termination fee of 25% of the remaining contract cost will be incurred.
 * Annual Plan: Customers on the annual contract plan may cancel their
   subscription after contract completion. Once the initial contract is
   completed, the account transitions to a month-to-month (no-contract) plan. If
   a customer cancels before fulfilling the 12-month contract, an early
   termination fee of 25% of the remaining contract cost will be incurred.
 * 1-Year Prepaid Plan: Customer’s on the prepaid annual plan may cancel their
   subscription at any time, however, Life360 does not offer any refunds,
   pro-rata or otherwise, for prepaid Jiobit plans.
 * 2-Year Plan: Customers on the 2-year contract plan may cancel their
   subscription after contract completion. Once the initial contract is
   completed, the account transitions to a month-to-month (no-contract) plan. If
   a customer cancels before fulfilling the 24-month contract, an early
   termination fee of 25% of the remaining contract cost will be incurred.
 * Pay As You Go: Customers on the Pay As You Go plan may cancel their
   subscription at any time.
 * Subscription Cancellation: Upon cancellation of your subscription to the
   Service, your access to the Service will be terminated and the SIM card
   deactivated. To reactivate the SIM card and reestablish an account you must
   contact Customer Care via Tiles and Jiobit’s Help Center, and a $35
   reactivation fee may apply.


C. CANCEL YOUR SUBSCRIPTION DURING THE COOLING-OFF PERIOD

If you are a consumer based in the European Union, European Economic Area, or
United Kingdom, you have an automatic legal right to withdraw from contracts for
purchases of paid subscriptions within fourteen (14) days from the date of
purchase. For more information about your right to withdraw from this Agreement
(and how to exercise this right) please see our support article entitled
“EU/EEA/UK Consumer Right of Withdrawal Information”.


XI. NO PROFESSIONAL ADVICE

If the Services provides professional information (for example, medical or legal
advice from Life360’s Third Party Service Providers), such information is for
informational purposes only and should not be construed as professional advice.
No action should be taken based upon any information contained in the Service.
You should seek independent professional advice from a person who is licensed
and/or qualified in the applicable area.


XII. PRIVACY

We care about the privacy of our Members. Please see our Privacy Policy for
information about how we collect, use and disclose information about you,
including device data, location, sensory and motion data. You consent to the
collections, uses and disclosures of your personal information for ‎the
‎purposes described in ‎our Privacy Policy.


XIII. SECURITY

Life360 cares about the integrity and security of your personal information.
However, we cannot guarantee that unauthorized third parties will never be able
to defeat our security measures or use your personal information for improper
purposes. You acknowledge that you provide your personal information at your own
risk.


XIV. THIRD-PARTY LINKS

The Services may contain links to third-party websites, advertisers, services,
special offers, or other events or activities that are not owned or controlled
by Life360. If you use any such links, you will leave the Service. Life360 does
not endorse or assume any responsibility for any such third-party sites,
information, materials, products, or services. If you access a third party
website from the Service, you do so at your own risk, and you understand that
this Agreement and Life360’s Privacy Policy do not apply to your use of such
sites. You expressly relieve Life360 from any and all liability arising from
your use of any third-party website, service, or content. Additionally, your
dealings with or participation in promotions of advertisers found on the
Services, including payment and delivery of goods, and any other terms (such as
warranties) are solely between you and such advertisers. You agree that Life360
shall not be responsible for any loss or damage of any sort relating to your
dealings with such advertisers.


XV. INDEMNITY

This section does not apply to consumers who are resident in the UK, EU, EEA or
any other jurisdiction where this indemnity is not allowable under applicable
law. To the extent permitted by applicable law, you agree to defend, indemnify
and hold harmless Life360 and our subsidiaries, agents/mandataries, licensors,
managers, and other affiliated companies, and their employees, contractors,
agents/mandataries, officers and directors, from and against any and all claims,
damages, obligations, losses, liabilities, costs or debt, and expenses
(including but not limited to legal fees) arising from: (i) your use of and
access to the Service, including any data or content transmitted or received by
you; (ii) your violation of any term of this Agreement, including without
limitation your breach of any of the representations and warranties herein;
(iii) your violation of any third-party right, including without limitation any
right of privacy or Intellectual Property Rights; (iv) your violation of any
applicable law, rule or regulation; (v) any claim or damages that arise as a
result of any of your Member Content, or any Member Content or other information
that is submitted via your account, including any Ideas; or (vi) any other
party’s access and use of the Service with your unique username, password or
other appropriate security code.


XVI. NO WARRANTY

If the law of the country where you live does not allow for the disclaimer of
certain warranties provided in this Section, those disclaimers shall not apply
to you to the extent prohibited.

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE
SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
THE SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, PRIVACY, SECURITY, ACCURACY, TIMELINESS,
QUALITY, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN,
OBTAINED BY YOU FROM LIFE360 OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY
NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, LIFE360, OUR
SUBSIDIARIES, AFFILIATES, AND LICENSORS DO NOT WARRANT THAT: (I) THE SERVICES OR
RESULTS THAT ARE OBTAINED FROM USE OF THE SERVICES (FOR EXAMPLE, DATA,
INFORMATION, LOCATION, CRASH DETECTION OR REPORTING, EMERGENCY ASSISTANCE) WILL
BE ACCURATE, RELIABLE, ERROR-FREE OR CORRECT; (II) THE SERVICES OR RESULTS THAT
ARE OBTAINED FROM USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS; (III) THE
SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, TIMELY,
UNINTERRUPTED OR SECURE; (IV) ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR (V)
THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT
DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES ARE DOWNLOADED
AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR
COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD
OR YOUR USE OF THE SERVICES.

LIFE360 DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY
PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES
OR ANY HYPERLINKED WEBSITE OR SERVICE, AND LIFE360 WILL NOT BE A PARTY TO OR IN
ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF
PRODUCTS OR SERVICES.


XVII. LIMITATION OF LIABILITY

If the law of the country where you live does not allow for the disclaimer of
certain warranties provided in this Section, those disclaimers shall not apply
to you to the extent prohibited. 

THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. THE DISCLAIMERS,
EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO
THE EXTENT PROHIBITED BY APPLICABLE LAW.

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS
BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN
IF LIFE360 HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE LIMITATIONS
OF LIABILITY IN THIS SECTION SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW
IN THE APPLICABLE JURISDICTION.

NOTHING IN THIS AGREEMENT SHALL AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER. 

NOTHING IN THIS AGREEMENT IS INTENDED TO EXCLUDE OR LIMIT LIFE360'S LIABILITY
FOR: (1) DEATH OR PERSONAL INJURY CAUSED BY LIFE360'S GROSS NEGLIGENCE; (2)
FRAUD; (3) FRAUDULENT MISREPRESENTATION; OR (4) ANY OTHER LIABILITY WHICH CANNOT
BE VALIDLY EXCLUDED OR LIMITED BY LAW. TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, IN NO EVENT SHALL LIFE360, OUR AFFILIATES, AGENTS/MANDATARIES,
DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE TO YOU FOR ANY LOSSES
THAT WERE NOT CAUSED BY LIFE360'S BREACH OF THIS AGREEMENT OR ANY LOSS OR DAMAGE
ARISING OUT OF THIS AGREEMENT THAT WAS NOT, AT THE TIME THAT YOU ENTERED INTO
THIS AGREEMENT, A REASONABLY FORESEEABLE CONSEQUENCE OF LIFE360'S BREACH OF THIS
AGREEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIFE360,
OUR AFFILIATES, AGENTS/MANDATARIES, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS
BE LIABLE TO YOU FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL
OR EXEMPLARY DAMAGES OR FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER
INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE
PRODUCTS OR SERVICES. UNDER NO CIRCUMSTANCES WILL LIFE360 BE RESPONSIBLE FOR ANY
DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED
ACCESS OR USE OF THE PRODUCTS OR SERVICES OR YOUR ACCOUNT OR THE INFORMATION
CONTAINED THEREIN. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIFE360
ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, OMISSIONS, MISTAKES,
OR INACCURACIES FROM THE PRODUCTS OR SERVICES OR RESULTS THAT ARE OBTAINED FROM
USE OF THE PRODUCTS OR SERVICES (FOR EXAMPLE, DATA, INFORMATION, LOCATION, CRASH
DETECTION OR REPORTING, EMERGENCY ASSISTANCE); (II) PERSONAL INJURY, DEATH, OR
PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE
OF OUR PRODUCTS OR SERVICES (EXCEPT TO THE EXTENT CAUSED BY OUR GROSS
NEGLIGENCE); (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY
AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION
OF TRANSMISSION TO OR FROM THE PRODUCTS OR SERVICES; (V) ANY BUGS, VIRUSES,
TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR PRODUCTS OR
SERVICES BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR
ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED,
EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE PRODUCTS OR
SERVICES; (VII) MEMBER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT
OF ANY THIRD PARTY; AND/OR (VIII) ANY ACTION OR INACTION OF THIRD PARTIES. IN NO
EVENT SHALL LIFE360, OUR AFFILIATES, AGENTS/MANDATARIES, DIRECTORS, EMPLOYEES,
SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY MEMBER FOR ANY CLAIMS,
PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT
EXCEEDING THE AMOUNT YOU PAID TO LIFE360 HEREUNDER IN THE SIX MONTHS PRIOR TO
THE EVENT GIVING RISE TO THE LIABILITY.

All legal actions arising with respect to the Services shall, unless prohibited
by applicable law, be barred unless written notice thereof is received by
Life360 within one year from the date of the event giving rise to such legal
action.

The Services are controlled and operated from facilities in the United States
and are available for use in certain other countries as explicitly identified in
this Agreement or the Product and Service Terms. Other than the countries
identified in this Agreement and the Product and Service Terms, Life360 makes no
representations that the Products or Services are appropriate or available for
use in other locations. Those who access or use the Products or Services from
other jurisdictions do so at their own volition and are entirely responsible for
compliance with all applicable local laws and regulations. You may not use the
Products or Services if you are a resident of a country embargoed by the United
States, or are a foreign person or entity blocked or denied by the United States
government. Unless otherwise explicitly stated, all materials found on the
Products and Services are solely directed to individuals located in the
countries identified in the first sentence of this paragraph.


XVIII. DISPUTE RESOLUTION, ARBITRATION; GOVERNING LAW, VENUE AND JURISDICTION;
CLASS ACTION WAIVER

READ THIS SECTION CAREFULLY BECAUSE, EXCEPT WHERE PROHIBITED BY APPLICABLE LAW,
IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES. The provisions set out in
this section 18 are prohibited by Quebec’s Consumer Protection ‎Act (CQLR c
P-40.1) and therefore do not apply to Members in Quebec, Canada.  ‎


A. DISPUTE RESOLUTION; ARBITRATION

The term “Disputes,” as used in this section, is intended to be interpreted
broadly and includes any claim, dispute, or controversy between us that arises
out of or relates to this Agreement, this Section 18 and/or any and all use of
the Products or Services whether based in contract, statute, regulation,
ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or
negligence), or any other legal or equitable theory, and includes all threshold
issue of arbitrability including the validity, enforceability or scope of this
Section 18.  The only Disputes excluded from this obligation to arbitration are:
(1) claims that could be brought in small claims court; and (2) Company claims
for injunctive or other equitable relief.

You must send written notice of any dispute you have with Life360, Tile or
Jiobit to us at least sixty (60) days before filing a demand for arbitration
pursuant to the following paragraphs. Your notice of dispute should be sent to
us at the following address: legal@life360.com to give us the opportunity to
resolve your dispute informally. You agree to try to negotiate a resolution of
your dispute in good faith for the duration of the 60-day period. If we are
unable to resolve your dispute, then you may file a demand for arbitration
pursuant to the paragraphs that follow.

 

In the unlikely event that we have not been able to resolve your dispute after
sixty (60) days, except where prohibited by applicable law, we each agree to
resolve all Disputes (except the small claims and equitable claims excluded
above) by binding arbitration brought before the arbitration body indicated
below. The arbitration will be conducted in the location indicated below, unless
you and Company agree otherwise. Each party will be responsible for paying any
arbitration filing, administrative and arbitrator fees in accordance with the
applicable rules. The award rendered by the arbitrator shall include costs of
arbitration and reasonable costs for expert and other witnesses, and any
judgement on the award rendered by the arbitrator may be entered in any court of
competent jurisdiction. In addition, attorneys’ fees are awardable only as
permitted by applicable law.  


B. GOVERNING LAW, JURISDICTION, VENUE AND ARBITRATORS

Any action related to this Agreement shall be governed by and construed in
accordance with the applicable law identified below (without reference to its
principles of conflict of laws), as determined by Customer’s domicile. The
parties hereby irrevocably consent to the nonexclusive jurisdiction of, and
venue in, the jurisdiction identified below.

Customer’s Domicile Governing Law Jurisdiction Arbitration Rules, if Applicable
Australia or New Zealand Australia Australia Australian Centre for International
Commercial Arbitration A country in Asia or the Pacific Region, other than Japan
Singapore Singapore Singapore International Arbitration Centre North, Central or
South America, or the Caribbean California or U.S. Federal Law San Francisco,
California JAMS The European Union or Switzerland Irish Law Dublin, Ireland
International Chamber of Commerce The United Kingdom England and Wales London,
England JAMS Japan Japan Tokyo, Japan Japan Commercial Arbitration Association

 


C. CLASS ACTION WAIVER

ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A
PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION,
PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER
APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY
NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO
THIS AGREEMENT, YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR
TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL
ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.


XIX. INFORMATION AND COMPLAINTS

If you have a question or complaint regarding the Products or Services, please
send an e-mail to support@life360.com or call +1 (866) 277-2233. Please note
that e-mail communications will not necessarily be secure; accordingly you
should not include credit card information or other sensitive information in
your e-mail correspondence with Life360. California residents may reach the
Complaint Assistance Unit of the Division of Consumer Services of the California
Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento,
CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.  


XX. GENERAL


A. ASSIGNMENT

This Agreement, and any rights and licenses granted hereunder, may not be
transferred or assigned by you, but may be assigned by Life360 without
restriction. Any attempted transfer or assignment in violation hereof shall be
null and void.


B. NOTIFICATION PROCEDURES AND CHANGES TO THE AGREEMENT

Life360 may provide notifications, whether such notifications are required by
law or are for marketing or other business related purposes, to you via email
notice, written or hard copy notice, or through posting of such notice on our
website or mobile application, as determined by Life360 in our sole discretion
or as may be required by applicable law. In order for us to send you
notifications by email, you must ensure that you have an updated email address
entered into your account.  You can add an email address to your Life360
account, or update the email address you have on your account, by accessing
Settings – Account – Edit Email Address within the Life360 App.  Life360
reserves the right to determine the form and means of providing notifications to
our Members, provided that you may opt out of certain means of notification as
described in this Agreement. Life360 is not responsible for any automatic
filtering you or your network provider may apply to email notifications we send
to the email address you provide us. Life360 may modify or update this Agreement
from time to time to reflect changes to our Services or how we do business; for
legal, regulatory or security reasons, or to prevent abuse or harm. Your
continued use of the Services after any such change constitutes your acceptance
of the Agreement. If you do not agree to any of these terms or any future
Agreement, do not use or access (or continue to access) the Services. You can
also end your relationship with us at any time if you do not agree any of these
changes by closing your account (see section X "Cancel Your Subscription or
Close Your Account".


C. ENTIRE AGREEMENT/SEVERABILITY

This Agreement, together with any amendments and any additional agreements you
may enter into with Life360 in connection with the Services (including all
supplemental terms referenced herein), shall constitute the entire agreement
between you and Life360 concerning the Services. If any provision of this
Agreement is deemed invalid by a court of competent jurisdiction, the invalidity
of such provision shall not affect the validity of the remaining provisions of
this Agreement, which shall remain in full force and effect.


D. NO WAIVER

No waiver of any term of this Agreement shall be deemed a further or continuing
waiver of such term or any other term, and Life360’s failure to assert any right
or provision under this Agreement shall not constitute a waiver of such right or
provision.


E. THIRD PARTY TRADEMARKS

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S.
and other countries. App Store is a service mark of Apple Inc. Google Play, the
Google Play logo, and Android are trademarks of Google Inc. The Bluetooth® word
mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by us is under license. All other trademarks and trade names
are properties of their respective owners.


F. CONTACT INFORMATION

Please contact us support@life360.com with any questions regarding this
Agreement. 

Life360 maintain an office address at: 

1900 S. Norfolk Street, Suite 310
San Mateo, CA 94403
United States


G. LANGUAGE

You and Life360 have each expressly requested and required this Agreement and
all ‎documents that relate hereto be drawn up in the English language, and that
the English language version of this Agreement shall prevail in the case of any
discrepancies between it and a version in any other language.


XXI. PREVIOUS TERMS

Life360 Terms of Service (2024.0)

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Life360 Inc © 2024

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