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Submission: On June 26 via manual from US — Scanned from DE
Submission: On June 26 via manual from US — Scanned from DE
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<h3>REQUEST A DEMO</h3>
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* Healthcare CRM * Products * Triage Software * Patient Self-Scheduling * Integration * Intelligent Scheduling * Healthcare Campaigns * Knowledge Base * Business Intelligence * Queue Manager * Patient Engagement * Symptom Checker * Learning Resources * Webinars * Company News Request Demo Request Demo REQUEST A DEMO Form Conversion Title SpecialtyAddiction MedicineAllergyAnesthesiologyAudiologistCardiologyDermatologyEmergency MedicineEndocrinologyFamily PracticeFQHCGastroenterolgyGeneral PracticeHealth SystemHospitalistInternal MedicineMultispecialityNephrologyNeurologyNutritionOBGYNOncologyOpthamologyOptometryOrthopedicOtolaryngologyPain & OrthoPain ManagementPathologyPediatricPediatric MedicinePodiatryProctologyPsychiatryPsychologyPTPulmonaryPulmonary DiseaseRadiologyRheumatologySocial Work SurgeryUrologyVascularRhuematology Ticket name Ticket description url_query_string HEALTHCARE CRM STREAMLINE COMPLEX PATIENT CALLS All service is care. Enhance patient experiences at every touchpoint. REQUEST A DEMO 9+ Specialties 46% Appointment Accuracy 14%+ Appointments Self-Scheduled Online 32% Less Training Time INTEGRATE YOUR CALL CENTER INTO YOUR CLINIC WORKFLOW PATIENT ACCESS SOFTWARE TRUSTED BY INNOVATIVE PATIENT JOURNEYS THAT HELP PROVIDERS FLOURISH Keona Health’s software streamlines the patient journey through: HERO AGENTS AI-guided workflows empower your agents to be confident and dynamic. THE RIGHT APPOINTMENT - ALWAYS 100% scheduling accuracy whether through patient self-service or your contact center. EXPLOSIVE BRANDING Marketing and operations unite like never before to ignite growth. EFFICIENCY WITHOUT COMPROMISE Gain precision and safety without sacrificing freedom and ease. DEVOTED & ENGAGED PATIENTS Automated engagement and outreach tools give your patients the sticky experiences they love. HARMONIOUS DATA Seamless integration with your existing tools means you get a single system of record. SEE WHAT CLIENTS SAY ABOUT OUR PATIENT ACCESS SOFTWARE “Never, in all my days, have I heard of agents being trained and taking calls without error in 2 days of being hired. That’s what happened to us within 2 weeks of going live.” JORDAN SAPPINGTON Director of Patient Information Services, at Golden State Ortho SEE WHAT CLIENTS SAY ABOUT OUR PATIENT ACCESS SOFTWARE “In the two years since we implemented CareDesk, we’ve doubled the number of providers. We have not had to add one single service staff position.” KELLY DICKERSON, Call Center Manager, Emerge Ortho SEE WHAT CLIENTS SAY ABOUT OUR PATIENT ACCESS SOFTWARE “Our providers now trust our agents.” LAYTON SMITH, COO at Urology Austin SEE WHAT CLIENTS SAY ABOUT OUR PATIENT ACCESS SOFTWARE “After we modernized our call center, revenues increased by 10%. The same was repeated for every location the call center took on.” CINDY FEELEY, Consultant, Formerly of United Urology SEE WHAT CLIENTS SAY ABOUT OUR PATIENT ACCESS SOFTWARE “CareDesk is an incredible product that has allowed our practice to completely streamline incoming clinical triage and patient scheduling.” WESLEY RALSTON at Virginia Women’s Center SEE WHAT CLIENTS SAY ABOUT OUR PATIENT ACCESS SOFTWARE “Our 70+ nurses love the ease of the system and all the unique tools that help in the triage process.” SHELLEY ROGERS Owner of PRN, Inc. SEE WHAT CLIENTS SAY ABOUT OUR PATIENT ACCESS SOFTWARE “Some providers are getting 10 more visits per week with self-scheduling, and Burlington urgent care is getting 7-10 more appointments per DAY.” ANGEL JORDAN Clinical Manager Emerge Ortho SEE WHAT CLIENTS SAY ABOUT OUR PATIENT ACCESS SOFTWARE “We have been working with a lot of outside vendors recently and [Keona’s] team is by far the best in the biz.” VICTORIA “TORI” ZIEGLER Director of Patient Access at Oregon Clinics 04/08 THE ONLY CRM SOFTWARE BUILT FOR HEALTHCARE SOPHISTICATED YET SIMPLE PATIENT SELF-SCHEDULING DEMO UTILIZE SELF-SCHEDULING & ENHANCED FIRST CONTACT RESOLUTION TO CUT CALLS Reduce Call Volume CREATE ACCESS FOR EVERYONE WITH OVER 10 AI TOOLS AT YOUR FINGERTIPS Show Me AI Tools USE HEALTHCARE 360 TO GIVE PROVIDERS THE FREEDOM THEY DESERVE Provider Benefits BREAK FREE OF THE STAFFING TRAP, LOWER TRAINING COSTS, & ENHANCE SCALABILITY See Staffing Solution BUILD CONFIDENCE & GROW REVENUE AIDED BY KEONA'S PEERLESS SUPPORT & TRAINING Scale My Practice ESCAPE THE DOCUMENTATION NIGHTMARE & BE PREPARED FOR ANY CALL Learn How We Do It Healthcare CRM Software Integration KEONA HEALTH IS FULLY INTEGRATED WITH YOUR APPS Keona Health supports over 40 integrations to harmonize your process. Integrations Overview KEONA’S HEALTHCARE CRM, CAREDESK, IS A CLINICALLY-CRAFTED SYSTEM That makes intricate access easy by taking the weight off your staff. ONLINE PATIENT SELF-SCHEDULING 100% scheduling accuracy and utilization without sacrificing provider control. * Seamless self-service that patients love. * 30%+ of all appointments scheduled online. * Fewer phone calls, lower operating costs, less staffing pressure. DISCOVER MORE AGENT INTELLIGENT SCHEDULING AI-guided call support empowers your agents to perform every task with confidence and precision. * Fewer provider complaints. * 10% increase in revenue. * 100% reduction in agent training time. DISCOVER MORE NURSE TRIAGE Built-in clinical guidance, fluid EHR integration, and embedded patient education tools create superior teletriage service. * 30%-60% reduction in triage handle times. * 66% less training time. * AI-powered HIPAA compliance, STCC guidelines, and intelligent escalation procedures. DISCOVER MORE HEALTHCARE CALL CENTER AI-automated workflows streamline patient access, modernize the patient experience, and optimize your operations. * Improved first call resolution, 25%+ more calls handled per hour, diminished wait times for patients. * 70% reduction in training time for agents. * Scalable operations using a single system of record. DISCOVER MORE REGISTER FOR FREE HEALTHCARE CRM WEBINARS ATTEND OUR WEBINARS You deserve freedom. Let us help you optimize your telehealth. 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