www.getguru.com Open in urlscan Pro
54.194.170.100  Public Scan

URL: https://www.getguru.com/terms-of-service
Submission: On November 08 via manual from US — Scanned from DE

Form analysis 2 forms found in the DOM

Name: email-formGET

<form id="footer-email-form" name="email-form" data-name="Email Form" method="get" class="single-column-form footer" aria-label="Email Form"><input type="email" class="single-form-field footer-form w-input" maxlength="256" name="email"
    data-name="Email" placeholder="Email address" id="email" required=""><input type="submit" value="Subscribe" data-wait="Please wait..." class="button-style form black footer-form-button gradient-button w-button"></form>

POST https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/4744974/d5d56bf6-80df-4bd7-873b-81d94c771fcf

<form id="hsForm_d5d56bf6-80df-4bd7-873b-81d94c771fcf" method="POST" accept-charset="UTF-8" enctype="multipart/form-data" novalidate=""
  action="https://forms.hsforms.com/submissions/v3/public/submit/formsnext/multipart/4744974/d5d56bf6-80df-4bd7-873b-81d94c771fcf"
  class="hs-form-private hsForm_d5d56bf6-80df-4bd7-873b-81d94c771fcf hs-form-d5d56bf6-80df-4bd7-873b-81d94c771fcf hs-form-d5d56bf6-80df-4bd7-873b-81d94c771fcf_c316b1e3-14f3-4b88-8d12-79c2e3c3b3d5 hs-form stacked"
  target="target_iframe_d5d56bf6-80df-4bd7-873b-81d94c771fcf" data-instance-id="c316b1e3-14f3-4b88-8d12-79c2e3c3b3d5" data-form-id="d5d56bf6-80df-4bd7-873b-81d94c771fcf" data-portal-id="4744974">
  <fieldset class="form-columns-2">
    <div class="hs_firstname hs-firstname hs-fieldtype-text field hs-form-field"><label id="label-firstname-d5d56bf6-80df-4bd7-873b-81d94c771fcf" class="" placeholder="Enter your First Name"
        for="firstname-d5d56bf6-80df-4bd7-873b-81d94c771fcf"><span>First Name</span><span class="hs-form-required">*</span></label>
      <legend class="hs-field-desc" style="display: none;"></legend>
      <div class="input"><input id="firstname-d5d56bf6-80df-4bd7-873b-81d94c771fcf" name="firstname" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="given-name" value=""></div>
    </div>
    <div class="hs_lastname hs-lastname hs-fieldtype-text field hs-form-field"><label id="label-lastname-d5d56bf6-80df-4bd7-873b-81d94c771fcf" class="" placeholder="Enter your Last Name" for="lastname-d5d56bf6-80df-4bd7-873b-81d94c771fcf"><span>Last
          Name</span><span class="hs-form-required">*</span></label>
      <legend class="hs-field-desc" style="display: none;"></legend>
      <div class="input"><input id="lastname-d5d56bf6-80df-4bd7-873b-81d94c771fcf" name="lastname" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="family-name" value=""></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-2">
    <div class="hs_email hs-email hs-fieldtype-text field hs-form-field"><label id="label-email-d5d56bf6-80df-4bd7-873b-81d94c771fcf" class="" placeholder="Enter your Work Email" for="email-d5d56bf6-80df-4bd7-873b-81d94c771fcf"><span>Work
          Email</span><span class="hs-form-required">*</span></label>
      <legend class="hs-field-desc" style="display: none;"></legend>
      <div class="input"><input id="email-d5d56bf6-80df-4bd7-873b-81d94c771fcf" name="email" required="" placeholder="" type="email" class="hs-input" inputmode="email" autocomplete="email" value=""></div>
    </div>
    <div class="hs_phone hs-phone hs-fieldtype-text field hs-form-field"><label id="label-phone-d5d56bf6-80df-4bd7-873b-81d94c771fcf" class="" placeholder="Enter your Phone number" for="phone-d5d56bf6-80df-4bd7-873b-81d94c771fcf"><span>Phone
          number</span></label>
      <legend class="hs-field-desc" style="display: none;"></legend>
      <div class="input"><input id="phone-d5d56bf6-80df-4bd7-873b-81d94c771fcf" name="phone" placeholder="" type="tel" class="hs-input" inputmode="tel" autocomplete="tel" value=""></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1">
    <div class="hs_company hs-company hs-fieldtype-text field hs-form-field"><label id="label-company-d5d56bf6-80df-4bd7-873b-81d94c771fcf" class="" placeholder="Enter your Company Name"
        for="company-d5d56bf6-80df-4bd7-873b-81d94c771fcf"><span>Company Name</span><span class="hs-form-required">*</span></label>
      <legend class="hs-field-desc" style="display: none;"></legend>
      <div class="input"><input id="company-d5d56bf6-80df-4bd7-873b-81d94c771fcf" name="company" required="" placeholder="" type="text" class="hs-input" inputmode="text" autocomplete="organization" value=""></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1">
    <div class="hs_employee_count___chili_piper hs-employee_count___chili_piper hs-fieldtype-select field hs-form-field"><label id="label-employee_count___chili_piper-d5d56bf6-80df-4bd7-873b-81d94c771fcf" class=""
        placeholder="Enter your How many employees does your company have?" for="employee_count___chili_piper-d5d56bf6-80df-4bd7-873b-81d94c771fcf"><span>How many employees does your company have?</span><span class="hs-form-required">*</span></label>
      <legend class="hs-field-desc" style="display: none;"></legend>
      <div class="input"><select id="employee_count___chili_piper-d5d56bf6-80df-4bd7-873b-81d94c771fcf" required="" class="hs-input is-placeholder" name="employee_count___chili_piper">
          <option disabled="" value="">Please Select</option>
          <option value="1 - 49">1 - 49</option>
          <option value="50 - 499">50 - 499</option>
          <option value="500+">500+</option>
        </select></div>
    </div>
  </fieldset>
  <fieldset class="form-columns-1">
    <div class="hs_consultant hs-consultant hs-fieldtype-booleancheckbox field hs-form-field">
      <legend class="hs-field-desc" style="display: none;"></legend>
      <div class="input">
        <ul class="inputs-list">
          <li class="hs-form-booleancheckbox"><label for="consultant-d5d56bf6-80df-4bd7-873b-81d94c771fcf" class="hs-form-booleancheckbox-display"><input id="consultant-d5d56bf6-80df-4bd7-873b-81d94c771fcf" class="hs-input" type="checkbox"
                name="consultant" value="true"><span><em>Check this box if you're with a Consulting Firm or BPO provider, contacting Guru on behalf of your customer(s).</em></span></label></li>
        </ul>
      </div>
    </div>
  </fieldset>
  <div class="hs_submit hs-submit">
    <div class="hs-field-desc" style="display: none;"></div>
    <div class="actions"><input type="submit" class="hs-button primary large" value="Let's do this!"></div>
  </div><input name="hs_context" type="hidden"
    value="{&quot;formTarget&quot;:&quot;.demo-modal-form-wrapper&quot;,&quot;pageUrl&quot;:&quot;https://www.getguru.com/terms-of-service&quot;,&quot;pageTitle&quot;:&quot;Terms of Service at Guru | Guru&quot;,&quot;userAgent&quot;:&quot;Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.87 Safari/537.36&quot;,&quot;timestamp&quot;:1667934634343,&quot;originalEmbedContext&quot;:{&quot;portalId&quot;:&quot;4744974&quot;,&quot;formId&quot;:&quot;d5d56bf6-80df-4bd7-873b-81d94c771fcf&quot;,&quot;region&quot;:&quot;na1&quot;,&quot;target&quot;:&quot;.demo-modal-form-wrapper&quot;,&quot;isBuilder&quot;:false,&quot;isTestPage&quot;:false,&quot;css&quot;:&quot;&quot;,&quot;pageTitle&quot;:&quot;Terms of Service at Guru | Guru&quot;,&quot;pageUrl&quot;:&quot;https://www.getguru.com/terms-of-service&quot;,&quot;userAgent&quot;:&quot;Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.87 Safari/537.36&quot;},&quot;correlationId&quot;:&quot;c316b1e3-14f3-4b88-8d12-79c2e3c3b3d5&quot;,&quot;&quot;:&quot;&quot;,&quot;notifyHubSpotOwner&quot;:&quot;true&quot;,&quot;isLegacyThemeAllowed&quot;:&quot;true&quot;,&quot;disableCookieSubmission&quot;:&quot;true&quot;,&quot;lang&quot;:&quot;en&quot;,&quot;sfdcCampaignId&quot;:&quot;7011C000001NcV0QAK&quot;,&quot;embedAtTimestamp&quot;:&quot;1667934633781&quot;,&quot;formDefinitionUpdatedAt&quot;:&quot;1666648596388&quot;,&quot;__hsfp&quot;:3865676674,&quot;__hssc&quot;:&quot;192390133.1.1667934634331&quot;,&quot;__hstc&quot;:&quot;192390133.8b9655c149e590d3206256a153d62308.1667934634331.1667934634331.1667934634331.1&quot;,&quot;hutk&quot;:&quot;8b9655c149e590d3206256a153d62308&quot;,&quot;renderedFieldsIds&quot;:[&quot;firstname&quot;,&quot;lastname&quot;,&quot;email&quot;,&quot;phone&quot;,&quot;company&quot;,&quot;employee_count___chili_piper&quot;,&quot;consultant&quot;],&quot;captchaStatus&quot;:&quot;NOT_APPLICABLE&quot;,&quot;isInsideCrossOriginFrame&quot;:false,&quot;source&quot;:&quot;forms-embed-1.2310&quot;,&quot;sourceName&quot;:&quot;forms-embed&quot;,&quot;sourceVersion&quot;:&quot;1.2310&quot;,&quot;sourceVersionMajor&quot;:&quot;1&quot;,&quot;sourceVersionMinor&quot;:&quot;2310&quot;}"><iframe
    name="target_iframe_d5d56bf6-80df-4bd7-873b-81d94c771fcf" style="display: none;"></iframe>
</form>

Text Content

Product
Pricing
Solutions
Resources
Enterprise

Product
Features
See how Guru captures, transforms, and delivers knowledge when you need it.
Integrations
Guru works where you do - Slack, Chrome, Gmail and more.
Why Guru?
With Guru's collaborative knowledge management solution, answers find you.
Get the Chrome extension  >
Get the Slackbot  >
Get the Microsoft Teams bot  >
Solutions
Product enablement
The latest product information, delivered to reps in their workflow.
Internal communications
Teams stay connected with anytime access to expert-verified information.
Employee onboarding
Automated onboarding to meaningfully integrate new teammates.
Remote work
A work-from-anywhere solution to help teams collaborate and connect.
Company-wide
Marketing teams
Sales teams
Support teams
Engineering teams
People Ops teams
Resources
Free Templates
Boost your productivity and free up time with expert-designed templates.
Glossary
Does KM make you say IDK? We explain all the industry terminology here.
Guides
Quizzes, toolkits, white papers, and more to help you do your best work.
Blog
The only place where you can literally read our minds.
Developers
Help Center
Academy
Community
Get a demo

Log inSign up free

Product

Features
What is Guru?
Integrations

Pricing

Solutions

Product enablement
Internal communications
Employee onboarding
Remote work
Company-wide
Support teams
Sales teams
Marketing teams
Engineering teams
People Ops teams

Resources

Free templates
Glossary
Guides
Blog
Developers
Help Center
Academy
Community
Customers

Enterprise

Log in

Sign up free
No credit card required  🚀

We use cookies to give you to give you the best experience possible on our
website and to better understand how users interact with our content.
OkLearn more
We use cookies to give you the best experience possible on our website and to
better understand how users interact with our content.
OkLearn more
121 S. BROAD ST., 11TH FLOOR
PHILADELPHIA, PA 19107
‍INFO@GETGURU.COM


GURU TERMS OF SERVICE

Posted: February 10, 2022

Welcome to Guru!  We (the peeps from Guru) are thrilled to have you use our
Service.   Guru is designed to capture, store, surface, share and facilitate
verification of relevant content that you or your team use on a frequent basis.
 

These terms of service (“Terms”) govern your (in which "your" and “you” will
refer to you, your company or other legal entity) access to and use of certain
Software-as-a-Service (i.e., SaaS) solutions  (each a “Service”) of Guru
Technologies, Inc. (“Guru”, “we”, “our”, or “us”).  The particular Service which
we will make available to you hereunder will be that which is specified in an
online billing page or other ordering document  which is submitted by you,
accepted by us, and which references these Terms (in each case, an “Order”).
Each Order is subject to, and governed by, these Terms. These Terms also apply
if you have signed up to use our Service during a trial period.  By using our
Service, clicking a box indicating your acceptance of these Terms, or entering
into an Order which references these Terms, you are agreeing to be bound by
these Terms and acknowledge that you have reviewed and agree to Guru's Privacy
Policy.  If you are entering into these Terms on behalf of a company or other
legal entity, you represent that you have the authority to bind such entity and
its affiliates to these Terms (in which case “you” refers to such company or
entity).  If you do not agree to be bound by these Terms and our Privacy Policy,
then you must not use the Service.  You may not enter into these Terms, or
access the Service, for competitive purposes.   Should you have any questions
surrounding these Terms, please contact info@getguru.com.




1. REGISTRATION

With exception to accessing the public areas of Guru’s website, when using our
Service, you will be required to have your users register with their e-mail
addresses. Your “users” are those employees and contractors who you permit to
use the Service on your behalf.  If authenticating to the Service using a third
party account (i.e. Google Sign-In), you and your users must adhere to the
authentication and rights of use set forth by such third party service.  You
represent and warrant that your users have the right and authority to access the
Service via their e-mail addresses.  Please refer to your organization’s
policies and practices, and those of your e-mail provider, for questions
regarding their access rights and data handling practices. Guru cannot control,
and is not responsible for, the practices or restrictions imposed by your
organization and/or e-mail provider surrounding the use of the Service.


2. CONTENT WITHIN GURU

In accordance with their applicable roles and associated user permissions, your
users may submit or view electronic data and information, including messages and
files, to or in our Service (collectively, your “Content”). This Content may
then be shared by your users, through the use of our Service, with others. When
using our Service, your users control what Content they share. Users, including
certain associated permissions and limitations, are described at
https://getguru.com/pricing.

You agree and warrant that you, and your users, will only upload, copy, view,
modify, share or otherwise use Content on or through the Service that you, and
they, have the right and authority to so use. You are responsible for securing
any necessary rights from others in order for your users to use any Content
belonging to them. You recognize and agree that, once your users upload or 
share Content through the use of our Service, such Content may be re-distributed
to others who are permitted or enabled by you or your users to use the Service.
Any of the individuals in this distribution stream may then view, re-distribute,
copy, modify, delete, share and/or otherwise use (collectively,  “Use”) the
Content and, since all such Uses are outside of the control of Guru, Guru is not
responsible or liable in connection with any such Use (including any misuse) of
your Content.  

We are not responsible or liable for the Content you post or share via the
Service.  While we  may access and/or review the Content and your use of the
Service in order to support the operation of the Service, to determine
compliance with these Terms, to comply with law, and for other purposes that we
describe in these Terms and our Privacy Policy, we have no obligation to do so.


3. YOUR RESPONSIBILITIES

You are responsible for: (a) ensuring the quality and accuracy of the Content;
(b) ensuring that the Content, and the conduct of you and your users in
connection with the use of the Service, complies with these Terms; (c) ensuring
that you and your users do not upload, copy, re-distribute, modify, download,
use or share Content unless you, and they, have the right to do so;  (d)
promptly handling and resolving any notices and claims relating to the Content,
including any notices sent to you by any person claiming that any Content
violates any person’s rights; and (d) maintaining appropriate security by
protecting your account information (including your password and other login
information) for the Service.  You shall notify us immediately of any
unauthorized use or loss of any of your account information or any other breach
of security with respect to your use of the Service.  


4. OUR ACCEPTABLE USE POLICY

In connection with your use of our Service, you and your users are prohibited
from (1) accessing, tampering with, reverse engineering, disassembling or
decompiling all or any part of the Service, or using non-public areas or parts
of the Service (including source and object code), or shared areas of the
Service for which you have not been granted express rights of use, or attempting
to use or gain unauthorized access to our or to any third-party’s networks or
equipment; (2) permitting other individuals or entities to copy all or any
portion of the Service; or leasing, selling, distributing, sublicensing or
reselling the Service, or using the Service in an outsourcing or service bureau
arrangement or otherwise for the benefit of a third party; (3) providing
unauthorized access to or use of any user IDs, login keys or passwords or other
account information that we may provide you to enable you to activate or access
the Service; in this regard, you are expressly prohibited from using shared
e-mail addresses or group e-mail addresses; (4) attempting to probe, scan or
test the vulnerability of the Service or any system or network of Guru or any of
our customers or suppliers; (5) interfering or attempting to interfere with any
service which we provide to any user, host or network; (6) engaging in
fraudulent or offensive activity, any activity which violates any applicable law
or regulation or any activity which poses a security or intellectual property
risk to the Service or our systems; (7) uploading, copying, sharing or utilizing
any Content, or engaging in any activity, that is pornographic, obscene,
harassing, abusive, slanderous or defamatory or that encourages, promotes,
foments or expresses racism, hatred, bigotry, violence or sedition; (8)
uploading, copying, sharing or utilizing any Content, or engaging in any
activity, that infringes the intellectual property rights or privacy rights of
any individual or third-party; (9) transmitting unsolicited bulk or commercial
messages; (10) distributing worms, Trojan horses, viruses, corrupted files or
any similar items; (11) restricting, inhibiting, interfering with or otherwise
disrupting or causing a performance degradation to any Guru (or Guru supplier)
facilities or systems used to deliver the Service; or (12) modifying or create
derivative works of the Service. Guru may in its sole discretion determine
whether your use of the Service is a violation of this Acceptable Use Policy
and, if so, we may suspend or terminate your ability to use the Service.  You
are responsible for ensuring that your users comply with our Acceptable Use
Policy and the other terms and conditions of these Terms.


5. OUR RESPONSIBILITIES

Guru is responsible for providing the Service in accordance with these Terms.
 We will implement commercially reasonable measures which are designed to
safeguard and protect the security, confidentiality and integrity of information
that you provide to or through the Service (including your Content).


6. MARKETING AND PUBLICITY

Upon your prior written consent, which consent shall not be unreasonably
withheld, Guru shall have the right to use your name and Service-related
statements for marketing or promotional purposes on Guru’s website and/or in
other communications with existing or potential Guru customers.


7. SUBSCRIPTION TERM

Your right to use the Service is provided on a subscription basis for an initial
term ( the  “Initial Term”) which is specified in the applicable Order.
 Thereafter, unless otherwise specified in an applicable Order, each Order will
renew for successive renewal subscription periods equivalent in length to the
then-expiring term (each a “Renewal Term”) unless either party  provides written
notice of its intention to not renew the Order  at least fifteen (15) days prior
to the end of the then-current term (i.e., either the Initial Term or Renewal
Term, as applicable).  Non-renewal notices to Guru shall be sent to
info@getguru.com or in such other manner as is authorized under the “Notice”
provision below.  We can send notices of non-renewal to you at the e-mail
address provided to us by a system administrator upon registration and such
notification shall be deemed effective when sent. The Initial Term, and all
Renewal Terms, shall constitute the “Term” of the Order.  The Term of an Order
may be earlier terminated or suspended in accordance with the provisions of
these Terms.  


8. FEES

The subscription fees due to Guru for your Initial Term and each Renewal Term
 will be calculated based on our then-current pricing and editions denoted on
our published pricing page on our website as of the commencement of the
applicable term, unless otherwise agreed to by the parties in the applicable
Order or otherwise in a writing which references these Terms.  You will be
required to provide your contact information and select a method of payment (for
example, by credit card) to process such recurring payments and any applicable
taxes.  Once the in advance payment is processed by Guru, the purchased features
for the specified number of users will be enabled within your Guru Service
account.

If not otherwise specified, all fees shall be invoiced in advance and shall be
due and payable within thirty (30) days of the submission of the invoice.
Invoiced amounts not paid by their due date shall be subject to a one percent
(1%) per month interest fee, or the maximum amount permitted by applicable law,
whichever is less. Prices do not include taxes, and You shall promptly pay, all
applicable sales, use and other transactional taxes in connection with the
Service, any other services or support provided, or any payments made under
these Terms. All fees are committed amounts which are non-cancelable and
non-refundable.


9. INTELLECTUAL PROPERTY; FEEDBACK

All right, title, and interest in and to the Service (excluding Content provided
by you, which is owned by you), and to all software, technology, documentation,
methods, processes and work product provided, used or displayed in connection
with the delivery or support of the Service or related professional services, as
well as all modifications, enhancements and derivatives thereof, are and will
remain the exclusive property of Guru and/or its licensors. The Service is
protected by copyright, trademark, and other laws of both the United States and
foreign countries. Nothing in the Terms gives you the right to use Guru’s
trademarks, logos, domain names, and other distinctive brand features. Any
rights not expressly granted to you are reserved by Guru.

During the Term and subject to the terms and restrictions set forth herein, we
grant you a non-exclusive, non-transferable, non-sublicensable, time-bounded,
right to access and use the Service on a remote-access, subscription basis via
the Internet and solely in support of your internal business operations. Due to
the nature of the SaaS delivery model, the Service to which you are provided
remote access hereunder shall be the version of such Service which is then
generally hosted by Guru for its clients.  You may only grant access to the
Service to users who: (a) use the Service solely in support of your internal
business operations; and (b) are bound by the confidentiality, limited use and
other provisions set forth in these Terms (including their roles and associated
user permissions and limitations) which are protective of the rights and
interests of Guru. In addition, you shall be responsible and liable to ensure
that each such user complies with these Terms.

You grant Guru, and its affiliates, employees, agents and contractors, a
worldwide, royalty-free right to use your Content: (i) to provide the Service to
you; and (ii) as otherwise permitted under these Terms.  Such rights of use
include the right to host, backup, store, display, process, reproduce, analyze,
transmit and otherwise make your Content available to you and others for the
purposes for which the Service is designed.  We will not sell your Content to a
third party, nor will we share your Content with any third party except in
support or facilitation of the provision of the Service or as otherwise
permitted under these Terms.  We may generate and collect analytic data and
metrics regarding your use (and the use by your users) of the Service and your
Content (“Analytic Data”) and use such Analytic Data in order to: (I) support,
improve, develop and optimize the Service, including to develop new features;
(II) inform internal business processes and strategies, and (III) create
guidance and reports regarding features and usage of our Service for
distribution to our customers and prospects; such Analytic Data will be
de-identified and aggregated.  Subject to the above conditions, the Analytic
Data is owned by us.

You are responsible for obtaining all necessary rights and consents for Guru to
use, process and store all Content for the purposes of providing the Service and
meeting our obligations under these Terms. You are responsible for securing any
necessary rights from others in order to Use any Content belonging to them.

In the event that you submit any ideas, comments, suggestions, proposed
modifications or enhancements, or other feedback relating to the Service
(collectively, “Feedback”), we shall automatically own such Feedback without
compensation to you and you hereby assign all rights in such Feedback to Guru.
 For clarity, Guru may use your Feedback for any purpose, and shall own any and
all work product or developments created based thereon or related thereto.


10. CONFIDENTIALITY

“Confidential Information” is non-public information of a party which is
provided to the other party hereunder and which is either designated as
confidential or of a type which should be recognized by a commercially
reasonable party as confidential. Confidential Information of Guru includes the
Service and its related documentation and materials, along with the terms and
conditions of these Terms. The party receiving Confidential Information: (a) may
use it only for  purposes consistent with these Terms; and (b) may not disclose
it to any third party unless such third party is accessing and using it for
purposes consistent with these Terms and is bound in writing by confidentiality
and limited use restrictions at least as protective in all material respect of
the disclosing party as those required hereunder. The obligations to maintain
the Confidential Information as confidential shall remain in place for so long
as the applicable information is maintained as confidential by the owning party
and shall survive termination or expiration of these Terms. The limitations on
disclosure or use of Confidential information shall not apply to information
which (i) is rightfully obtained by the recipient without breach of any
confidentiality obligation; (ii) is or becomes known to the public through no
act or omission of the recipient; (iii) the recipient develops independently
without using Confidential Information of the other party; or (iv) is disclosed
in response to a valid court or governmental order or as otherwise required by
law, if the recipient has given the other party prior written notice (unless
prohibited by law or governmental authority) and provides reasonable assistance.


11. CHANGES TO TERMS

Guru may revise these Terms from time to time and at our sole discretion.  When
such changes are effected, Guru will publish an updated version on our website:
 https://www.getguru.com/terms-of-service.  The updated Terms will be deemed
effective with your continued use of the Service. You have rights to dispute an
updated term which materially alters your rights or obligations (with exception
to changes required by law) within ten (10) business days from the date of the
new Terms being published, upon written notification to: info@getguru.com.
 Please note:  Your rights and access to the Service may be temporarily
disrupted until such dispute is resolved between you and Guru.  If we are unable
to resolve the dispute within thirty (30) days of your written notification of
dispute, the Service will be terminated.


12. COPYRIGHT COMPLAINTS

Guru respects the intellectual property of others. It is our policy to respond
to notices of alleged copyright infringement that comply with the Digital
Millennium Copyright Act (“DMCA”). If you believe that your work has been copied
in a way that constitutes copyright infringement, please contact us at:
Copyright Agent, Guru Technologies, Inc., 121 S. Broad St., 11th Floor,
Philadelphia, PA 19107 or at TOS@getguru.com. We reserve the right to delete or
disable content alleged to be infringing and terminate accounts of repeat
infringers.


13. CANCELLATION AND TERMINATION

These Terms remain effective until they are cancelled or terminated  as set
forth below:

    a)   If your Order  expires in accordance with Section 7 (“Subscription
Term”) provision above;

    b)   If the Service terminates as a result of a material change to these
Terms as described in Section 11 (“Changes to Terms”) provision above;

    c)   If either of us materially breaches the obligations to the other party
under these Terms and fails to reasonably cure such breach within thirty (30)
days of a party’s written notification to such other party of such breach.
 Termination under this provision shall be by written notice after the passage
of such 30-day cure period without a cure having been effectuated.

    d)   Notwithstanding anything to the contrary above, Guru may terminate
these Terms and/or suspend your use of the Service at any time if:

      (i)  you have misused the Service; or

      (ii)  you fail to pay the applicable subscription      fees and any
applicable taxes in full and in a timely manner and fail to pay us for a period
of five (5) business days after our written notice to you of the delinquency; or

      (iii)  Guru is required to do so by law

Termination of these Terms will terminate all Orders to which these Terms apply.
Upon any termination or cancellation hereof, Guru shall then disable your access
to the Service, and your rights of access and use of the Service shall cease.
 You must promptly (at Guru’s election) return or destroy all proprietary items
and materials of Guru which are then in your possession or control.  Guru will
delete your Content from the Service promptly after ninety (90) days has elapsed
from date of expiration or termination.   As promptly as reasonably practicable
after your written request which you provide to us reasonably in advance of this
90-day cutoff, we will provide an export of your Content in an industry standard
format.  (You are encouraged to exercise a self-export option prior to
subscription termination to avoid processing delays).  Guru cannot recover your
data once deleted after the 90-day period.  If you terminate for our uncured
material breach pursuant to Section 13(c), we will refund any prepaid fees
covering the unused remainder of the then-current subscription term.  If we
terminate pursuant to Section 13(c) or 13(d), you will pay any unpaid fees
covering the remainder of the then-current subscription term.  

The provisions of these Terms which relate to confidentiality, intellectual
property ownership, indemnity, limitations and disclaimers of liability and
payment obligations, along with terms which expressly or by their nature should
reasonably survive termination, shall survive expiration or termination hereof.


14. WARRANTY; DISCLAIMER OF WARRANTY

We warrant, for the Term of the applicable Order, and conditioned on your use of
the Service in compliance with these Terms, that the Service will perform
materially in accordance with our applicable published documentation that we
make available to you along with the Service.  In the event that we breach this
warranty and are unable to remedy the breach within a reasonable period of time
after being made aware thereof, your exclusive remedies are to: (a) pursue
termination of these Terms for material breach pursuant to the applicable
provisions of the “Cancellation and Termination” section above; and (b) seek
recovery of damages caused by the breach, subject to the “Limitation of
Liability” section below.

EXCEPT AS PROVIDED ABOVE, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS AND WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, GURU AND
ITS LICENSORS DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, OR
THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR WILL
BE UNINTERRUPTED.


15. LIMITATION OF LIABILITY

IN NO EVENT SHALL GURU, ITS AFFILIATES, DIRECTORS, EMPLOYEES, SUBCONTRACTORS OR
SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR
LOSS OF PROFITS OR REVENUES, LOSS OF DATA OR CONTENT, DAMAGE TO GOODWILL, OR
OTHER SIMILAR LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS
SERVICE. THE AGGREGATE AND CUMULATIVE LIABILITY OF GURU, ITS AFFILIATES, AGENTS,
DIRECTORS, EMPLOYEES, SUBCONTRACTORS AND SUPPLIERS SHALL  NOT EXCEED  THE FEES
WHICH YOU PAID TO GURU FOR THE SERVICE DURING THE TWELVE (12) MONTH PERIOD
PRECEDING THE DATE OF THE INITIAL CLAIM BROUGHT BY YOU AGAINST GURU HEREUNDER.
MULTIPLE CLAIMS SHALL NOT INCREASE THIS CAP. IF YOU RECEIVE THE SERVICE FOR NO
FEE (FOR EXAMPLE, IF YOU ARE EVALUATING THE SERVICE FOR A LIMITED TRIAL AT NO
FEE), THEN YOU ACKNOWLEDGE AND AGREE THAT, AS A RESULT, YOU SHALL HAVE NO RIGHT
TO RECOVERY OF FEES IN CONNECTION WITH THE SERVICE.  

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS
BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN
IF GURU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND EVEN IF A REMEDY
FAILS OF ITS ESSENTIAL PURPOSE.  THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF
LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY
APPLICABLE LAW.


16. EXPORT CONTROL; COMPLIANCE WITH LAWS

You are entirely responsible for ensuring that the Content, and your conduct in
connection with your use of the Service, complies with all applicable laws and
regulations, including but not limited to export and import regulations. You are
prohibited from using of the Service or exporting any Content or technology to
any jurisdiction prohibited by the United States export control laws. You may
not use the Service if you are a resident of a country embargoed by the United
States, or are a foreign person or entity blocked or denied by the United States
government, or if such use is otherwise in violation of U.S. or other applicable
law.


17. INDEMNIFICATION

We will defend you and your employees and affiliates (“Client Indemnitees”)
against any claim, demand, suit or proceeding which alleges that the use of the
Service infringes a third party’s United States intellectual property rights,
and we shall indemnify Client Indemnitees from and against any damages, losses,
and costs finally awarded against them  as a direct result of such third party
claim. In addition, we will incur legal fees and associated legal costs which
are necessary to defend such third party claim and, to the extent that we settle
the claim prior to an award, we will pay such settlement amounts.  As a
condition of our indemnity obligation, you must promptly notify us of any such
claim; grant us sole control of the defense and settlement of any such claim
(which shall not include a specific or financial performance obligation on, or
admission of liability by, you); and cooperate with us to facilitate our ability
to settle or defend the claim. In the event of a covered infringement claim, we
will exert commercially reasonable efforts to obtain for you the right to
continue using the Service or to replace or modify the Service so that it is not
infringing and materially similar.  If these alternatives are not commercially
reasonable, we may terminate the Service and, if you have prepaid for any unused
Service covering periods following termination, refund that prepayment. We shall
have no indemnity obligations to you if the infringement claim is caused by your
modification  of the Service, your use of the Service in breach of these Terms,
or your use of the Service in combination with unauthorized products or
services. THESE ARE OUR EXCLUSIVE OBLIGATIONS WITH RESPECT TO INFRINGEMENT OF
INTELLECTUAL PROPERTY RIGHTS.

You agree to defend Guru, and its affiliates, employees, subcontractors and
suppliers (the “Guru Indemnitees”), against any claim, demand, suit or
proceeding brought by third parties, regarding; (a) any data or Content which is
transmitted, uploaded, deleted, modified, distributed, redistributed,  or copied
by you or any of your users (including a claim of violation of a third party’s
proprietary or privacy rights with respect thereto); or (b) your violation, or a
violation by you or any of your users of these Terms, applicable law, rule or
regulation, and you shall indemnify Guru Indemnitees against all associated
 damages, losses,  and costs finally awarded against a Guru Indemnitee. In
addition, you shall incur legal fees which are necessary to defend such third
party claim and, to the extent the claim is settled prior to an award, you shall
pay such settlement amounts.  




18. CONTROLLING LAW

These Terms will be governed by the State of Delaware law except for its
conflicts of law principles. The State (and, to the extent jurisdiction exists)
and Federal Courts located within Wilmington, Delaware shall have exclusive
jurisdiction over any and all disputes arising out, or relating to or
concerning, these Terms or the Service or any site or application through which
the Service is delivered.


19. GOVERNMENT

The Service may not be used by or for any governmental agency or body absent the
parties first entering into a separate written agreement in advance of any such
use.


20. WAIVER, SEVERABILITY, THIRD PARTY BENEFICIARIES & ASSIGNMENT

A party’s failure to enforce a provision is not a waiver of its right to do so
at a later date.  If a provision is found unenforceable, the remaining
provisions of the Terms will remain in full effect and an enforceable term will
be substituted reflecting our intent as closely as possible. There are no third
party beneficiaries to these Terms, including your users.  Except as provided
below, neither party may assign these Terms or any rights or obligation
hereunder, without the other party’s prior written consent to such assignment,
which consent shall not be unreasonably withheld.  However, either party may
assign these Terms, without seeking or obtaining the other party’s consent, to:
(a) an affiliate in the event of a corporate reorganization; or (b) in
connection with a merger, acquisition, or consolidation or to a third party that
is acquiring all or substantially all of its assets or a controlling interest in
its stock; provided that you may not assign these Terms to a company that is
reasonably viewed by us as a direct competitor of Guru.




21. NOTICES

All notices must be in writing and shall be sent by first class U.S. mail
(return receipt), a nationally known express or overnight courier (such as
FedEx, UPS or the U.S. Postal Service) or email.  Notices to Guru shall be sent
to its main office, for which the current address is 121 S. Broad St., 11th
Floor, Philadelphia, PA 19107, or, if sent by email, to info@getguru.com.
 Notices to you shall be sent to the address listed in the Order or in these
Terms or, if sent by email, to the email address provided by a system
administrator upon registration. Notices delivered by mail or courier shall be
deemed received on the date shown on the mail carrier’s or courier’s
confirmation of delivery. Notices delivered by email shall be deemed received
the next business day after it was sent unless it was returned as undelivered to
the sender.  Notwithstanding the above, in lieu of the notice requirements
above: (a) each party may notify the other party of  non-renewal of a
subscription in accordance with Section 7 (“Subscription Term”); and (b) we may
change these Terms as described in Section 11(“Changes to Terms”)  above. Any
notice of change in address shall also be given in the manner set forth above.  


22. FORCE MAJEURE

Neither party will be liable to the other for any failure to perform any of its
obligations under these Terms during any period in which performance is delayed
by circumstances not within such party’s reasonable control, such as a natural
disaster, act of war or terrorism, riots, fires acts or orders of government,
labor disruption, internet or telecommunication outages or interruptions,
hacking or similar incidents, or power outages.


23. THIRD PARTY LINKS AND COMPONENTS

Any third party components which are embedded as a part of the Service shall be
considered a part of the “Service” for purposes of these Terms.  However, our
Service may facilitate links, access or integration to other products, services,
technology or websites owned or operated by third parties (“Third Party
Products”). We have no responsibility for, or control over, these Third Party
Products, all of which may have separate privacy and data collection practices,
independent of Guru.  At such, you access and use the Third Party Products at
your own risk and we disclaim all liability related or connected to your access
or use thereof.    


24. INDEPENDENT CONTRACTORS; SUBCONTRACTORS.

The parties are independent contractors and are not legal partners or agents.
 We may provide or perform certain parts of the Service or our obligations to
you hereunder through third party subcontractors and suppliers, including third
party hosting providers.  For clarity, we shall remain responsible for breaches
of these Terms caused by any such third party.  


25. ENTIRE AGREEMENT

These Terms, together with any amendments and Orders, will constitute the entire
agreement between you and Guru concerning the Service and supersedes and
replaces any prior or contemporaneous understandings and agreements regarding
the subject matter hereof.

‍


‍

PRODUCT

FeaturesPricingIntegrationsWhy Guru?Knowledge management softwareInternal wiki

BY USE CASE

Product enablementEmployee onboardingInternal communicationsRemote work

BY TEAM

Company-wideSupport teamsSales teamsMarketing teamsEngineering teamsPeople Ops
teams

COMPANY

About usCustomersCareersPress kitStay in the know

SUPPORT

Guru Help CenterStatusSecurity

RESOURCES

BlogFree TemplatesGlossaryGuidesEventsDevelopersAcademyCommunityKnowledge Fest:
Knowledge Mangement ConferenceGuru savings calculator

MORE

Partner with GuruSales enablement Switch to GuruKnowledge managementKnowledge
driven cultureProduct TrainingSlack

CONTACT US

Get a demo
121 S Broad St, Floor 10, Philadelphia, PA
267.469.0264info@getguru.com
The Guru Blog
Where we drop our knowledge
Visit blog



Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
💌  Stay in the know with Guru email updates

Terms of serviceDev agreementPrivacyBeta agreement
©2022 Guru Technologies, Inc


Demo request
We're very excited to show you Guru!
First Name*

Last Name*

Work Email*

Phone number

Company Name*

How many employees does your company have?*
Please Select1 - 4950 - 499500+
 * Check this box if you're with a Consulting Firm or BPO provider, contacting
   Guru on behalf of your customer(s).