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URL: https://www.takealot.com/help/promotional-codes-tcs
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Text Content

Cookie Notification

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site traffic, and better serve advertising. By continuing to use this website,
you consent to the use of cookies in accordance with our Privacy Policy

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VOUCHERS AND COUPONS T&CS

This is where the fine print lives. It's really just a bunch of legal stuff to
ensure we're all on the same page. Makes for some good weekend reading if you've
got time to spare!


 * Returns Policy
 * T&Cs
 * Daily Deals
 * Gift Vouchers and Coupons T&Cs
 * Responsible Disclosure
 * Privacy Policy
 * TakealotMore Terms and Conditions
 * B2B T&Cs
 * Takealot Credit T&Cs


GENERAL

Takealot may from time to time make physical or electronic gift vouchers (“Gift
Vouchers”) and promotional coupons or discounts (“Coupons”) available for use on
the Website towards the purchase of Takealot products. Gift Vouchers and Coupons
can only be redeemed while they are valid and their expiry dates cannot be
extended. More specifically:

Gift Vouchers

 1. Gift Vouchers that are purchased by registered users are valid for 3 years
    after Sale. Gift Vouchers that Takealot gives away for free are valid for
    the period stated thereon. In each case, if your Gift Voucher has not been
    used within that period, it will expire.
 2. Gift Vouchers cannot be used to buy other Gift Vouchers or Coupons. They do
    not accrue interest and are not refundable for cash once purchased or
    otherwise obtained. If your Gift Voucher value is less than the amount
    required to cover the full order you wish to place, you may make up the
    difference by paying via one of our other payment methods.
 3. Takealot is not responsible for any harm due to the loss, unauthorised use
    or unauthorised distribution of a Gift Voucher, after Takealot has delivered
    the Gift Voucher to you, or the email address nominated by you.

Coupons

 1. There are two types of Coupons: a Coupon with a fixed amount of a discount,
    e.g. R100 off (“Fixed Coupon“), and a Coupon with a percentage discount,
    e.g. 10% off (“Percentage Coupon“).
 2. Coupons are issued in Takealot’s sole discretion and we are entitled at any
    time to correct, cancel or reject a Coupon for any reason (including without
    limitation where a Coupon has been distributed in an unauthorised manner).
    Users do not have a right to Coupons, and Coupons cannot be earned. Coupons
    are issued under specific terms and conditions regulating when and how they
    may be used.
 3. As a general rule, and unless specified otherwise on the specific Coupon
    itself:
    
    * a Coupon can only be used if you have a verified mobile number on
      your takealot.com account;
    
    * each Coupon can only be used once;
    * only one Coupon can be used per order;
    * Percentage Coupons may only be used on purchases with a total cart value
      of less than R5,000;
    * where a Percentage Coupon has been used and you wish to cancel any items
      in the order prior to making payment, the entire order must be cancelled.
      You will be issued with a new Percentage Coupon and will need to place the
      order again, without the items that you wished to cancel;
    * a Coupon must be used at check-out – it cannot be used later on existing
      orders; and
    * the value of the Coupon will be set off against the value of your shopping
      basket and the balance remaining, if any, will be payable by you.
 4. Coupons cannot be used to buy airtime, Gift Voucher or other Coupons, and
    cannot be exchanged or refunded for cash or credit. Takealot is not
    responsible for any harm due to the loss, unauthorised use or distribution
    of a Coupon.
 5. If for any reason a Coupon does not reflect in the final amount due from you
    at check-out,  please get in touch with us via our help centre here, to
    confirm if the Coupon is still valid. If Takealot confirms that the Coupon
    is still valid and you have already placed your order, you can choose
    whether to cancel the order and place it again with the Coupon, or you can
    use the Coupon on your next order within the limitations of the specific
    Coupon’s terms and conditions.
 6. You may be required to submit the original communication containing the
    Coupon code, and any other information reasonably requested by Takealot,
    before you are able to use a Coupon.


RETURNS AND CANCELLATIONS

 * Where you have used a Fixed Coupon to pay for an order, and you or Takealot
   later cancels your order (or part thereof) prior to delivery of the relevant
   product(s), or you log a return of one or more products for a credit in
   accordance with the Returns Policy, the value of the Fixed Coupon will be
   deducted off the purchase price of the cancelled or returned product(s) (as
   applicable), and we will credit your account for the balance, if any (or
   refund you if that is your preference).

 * We will also provide you with a replacement Fixed Coupon of the same value as
   the original Fixed Coupon used.
   
   Takealot may in its sole discretion impose restrictions on the use of the
   replacement Fixed Coupon.  For any subsequent cancellations or returns
   arising out of the same order, we will credit your account as normal with the
   value of the returned product (or refund you if that is your preference).

 * Where you have used a Percentage Coupon  to pay for an order, and you or
   Takealot later cancels your order (or part thereof) prior to delivery of the
   relevant product(s), or you log a return of one or more products for a credit
   in accordance with the Returns Policy, the value of the discount received
   using the Percentage Coupon will be deducted off the purchase price of the
   cancelled or returned product(s) (as applicable), and we will credit your
   account for the balance, if any (or refund you if that is your preference).
   
   We will also provide you with a replacement Fixed Coupon of the same value as
   the discount received using the original Percentage Coupon.

 * Takealot may in its sole discretion impose restrictions on the use of the
   replacement Fixed Coupon. For any subsequent cancellations or returns arising
   out of the same order, we will credit your account as normal with the value
   of the returned product (or refund you if that is your preference).

 * Wherever you have used a Gift Voucher to purchase a product that you later
   return for a refund in accordance with the Policy, we cannot refund you in
   cash for that portion of the purchase price which you paid using the Gift
   Voucher, but we will credit your account.

>> Click HERE for instructions on how to use/redeem a promotional code or
coupon.


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