enclave.io Open in urlscan Pro
2a05:d014:275:cb01:1f85:932b:b797:22f9  Public Scan

URL: https://enclave.io/policy/privacy/
Submission: On February 09 via api from CH — Scanned from DE

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Text Content

 * Solutions
   
   SOLUTIONS
   
   Simplify, secure and automate connectivity at scale. From individuals to
   enterprise, every network can benefit from Enclave.
   
   BY INDUSTRY
   
    * Managed Service Providers
    * Managed Security Service Providers
    * Financial and Professional Services
   
   BY ROLE
   
    * For CISOs
    * For IT Management
    * For DevOps Practitioners
    * For System Administrators and SREs
    * For Developers
    * For Individuals
    * For Systems Architects

 * Company
   
   COMPANY
   
   We're not here to build you a better network, we're here to get the network
   out of your way.
    * About Us
    * Careers

 * Pricing
 * Blog
 * Docs

 * Log In
 * Try Enclave for Free




PRIVACY POLICY

 * Privacy Policy
 * Acceptable Use
 * Candidate Privacy Notice
 * Cookie Policy
 * Customer Agreement
 * Website Terms and Conditions
 * Vulnerability Disclosure Policy

 * What personal data do we collect and process, and how do we use it?
 * Who do we share your personal data with?
 * Cookies
 * Our website
 * Data retention
 * Disclosure of your data
 * Minimum age of our users
 * Accessing your personal data and your rights
 * Contacting us and changes to your personal data
 * Changes to our privacy policy




PRIVACY POLICY

This policy was last updated on April 2, 2020

Enclave Networks Limited (“Enclave”, “we”, “us”, “our”) owns and licences
software called Enclave. For more information about Enclave please visit our
website, https://enclave.io/ (the “Website”). Your access to and use of Enclave
is governed by the Enclave Terms and Conditions.

We take your privacy seriously and are committed to protecting and respecting
your personal data. This privacy policy (“Privacy Policy”) sets out the basis on
which the personal data collected from you, or that you provide to us, will be
processed by us. Please read the following carefully to understand how we will
use your personal data. For the purpose of data protection legislation in the
UK, we are the controller of the personal data collected through your use of
Enclave.

In this Privacy Policy, Enclave together with any services we may offer in the
future from time to time, will be collectively referred to as the “Services”.


 1.  WHAT PERSONAL DATA DO WE COLLECT AND PROCESS, AND HOW DO WE USE IT?
     
     1. When you use or interact with our Website, you may provide us with the
        following personal data, and we may collect and process such personal
        data in accordance with this Privacy Policy and for the following
        purposes:
        
        Personal data we process Why we process this data Our lawful basis for
        processing Identity Data: this includes your title, first name, surname,
        date of birth, identity documentation, nationality.
         * To set up your account and enable you to use the Services
         * To maintain comprehensive and accurate records
        
         * To fulfil our contractual obligations to you
         * To comply with a legal obligation
        
        Contact Data: this includes your address (business and/or residential),
        phone number(s), email address and any other contact details you may
        provide.
         * To set up your account and enable you to use our Services
         * To contact you if you have any problems or queries
         * To provide our customer support services
         * To inform you of any changes we make to any of the Services, the
           terms that govern them or this Privacy Policy
         * To maintain comprehensive and accurate records
         * Marketing: to inform you of any new features or products, or updates
           to existing services, we may make available from time to time
        
         * To fulfil our contractual obligations to you
         * To comply with a legal obligation
         * We will only process your Contact Data for marketing purposes if you
           have provided your express consent for us to do so
        
        Account Data: this includes data you upload to and related to your
        Account including licence key orders, portal access and versions of the
        software you operate.
         * To manage and operate our Services
         * To analyse and improve our existing Services
         * To identify and develop new Services
        
         * To satisfy our legitimate interests
        
        Usage Data: we may process data regarding your use of the Services,
        including your computer’s Internet Protocol address (IP address),
        browser type, browser version, the pages of our Service that you visit,
        the time and date of your visit, the time spent on those pages, unique
        device identifiers and other diagnostic data.
         * To identify any problems, defects or issues with the Services
         * To optimise the performance of the Services to ensure you have the
           best user experience
         * To provide and improve our customer services
        
         * To satisfy our legitimate interests
         * To fulfil our contractual obligations to you


 2.  WHO DO WE SHARE YOUR PERSONAL DATA WITH?
     
     1. When you use the Services, we may need to disclose your personal data to
        the following categories of third parties:
        
        * Payment processing service providers;
        * Fraud prevention and identity verification;
        * Our other service providers, such as marketing providers, technology
          platforms, IT support and compliance services; and
        * Other third parties with your express consent or instruction to do so.
     
     2. The personal data we share with these third parties will in each case be
        limited to that strictly necessary to satisfy the reasons set out in the
        table above. The third party data processors who may process your data
        include:
        
        Name of the purpose Third parties involved Performance CloudFlare
        Analytics ActiveCampaign, Google Analytics A/B testing and
        personalization — Marketing automation MailChimp, SendGrid, CloudFlare,
        LeadFeeder Retargeting Google Ads, LinkedIn Ads, Twitter Ads
     
     3. We will not transfer your personal data outside of the EU (or the UK to
        the extent the UK is no longer part of the EU) except to selected third
        parties that we have instructed to help us provide the Services to you.
        Such third parties may process and store your personal data in
        geographically distributed data centres.
     
     4. In the case of transfers of your personal data outside of the EU (or the
        UK to the extent the UK is no longer part of the EU), where the
        transfers are not to countries that provide an adequate level of
        protection (for example, we may rely on a Privacy Shield certification
        where the transfer contains a US entity), we will put in place
        appropriate safeguards to cover transfers of your personal data which
        may include, for example, signing standard contractual clauses/data
        protection clauses adopted by the European Commission. Please click here
        for a link to the standard contractual/data protection clauses and click
        here for more information about the Privacy Shield for US companies.


 3.  COOKIES
     
     1. Cookies are small text files that are placed on your device by websites
        that you visit. For more information about the cookies that we use on
        our Website please have a look at our cookies policy.


 4.  OUR WEBSITE
     
     1. Our Website may contain links to third party websites and apps. If you
        follow a link to a third party website or app, please note that this
        Privacy Policy does not apply to that website or app. We are not
        responsible or liable for the privacy policies or practices of any third
        party websites or apps, so check their policies before you submit any
        personal data to those websites.


 5.  DATA RETENTION
     
     1. We store your personal data in line with legal, regulatory, financial
        and good-practice requirements, and unless we have a legal or regulatory
        obligation to keep that data, until it is no longer necessary to provide
        our services or until you ask us to delete your personal data. If you
        delete your account, we will delete the data you provided to us during
        the set up and operation of your account. We may be required to retain
        certain information in order to comply with local laws. For further
        details regarding how long we keep each specific category of personal
        data, please contact us for a copy of our data retention policy.


 6.  DISCLOSURE OF YOUR DATA
     
     1. Enclave Networks Limited may disclose some, or all of your data in the
        good faith belief that such action is necessary to:
        
        * To comply with a legal obligation.
        * To protect and defend the rights or property of Enclave Networks
          Limited.
        * To prevent or investigate possible wrongdoing in connection with the
          Service.
        * To protect the personal safety of users of the Service or the public.
        * To protect against legal liability.


 7.  MINIMUM AGE OF OUR USERS
     
     1. Our Services do not address anyone under the age of 18 (“Children”).
     
     2. We do not knowingly collect personally identifiable information from
        anyone under the age of 18. If you are a parent or guardian and you are
        aware that your Children has provided us with Personal Data, please
        contact us. If we become aware that we have collected Personal Data from
        children without verification of parental consent, we take steps to
        remove that information from our servers.


 8.  ACCESSING YOUR PERSONAL DATA AND YOUR RIGHTS
     
     1. As a result of us collecting and processing your personal data, you have
        the following legal rights:
        
        * to access personal data held about you;
        * to request us to make any changes to your personal data if it is
          inaccurate or incomplete;
        * to request your personal data is erased where we do not have a
          compelling reason to continue to process such data in certain
          circumstances;
        * to receive your personal data provided to us as a data controller in a
          structured, commonly used and machine-readable format where our
          processing of the data is carried out by automated means, and it is
          based on: (i) your consent; (ii) our necessity for performance of a
          contract to which you are a party to; or (iii) steps taken at your
          request prior to entering into a contract with us;
        * to object to, or restrict, our processing of your personal data in
          certain circumstances;
        * if we ever use your personal data for direct marketing, you can ask us
          to stop and we will comply with your request;
        * if we use your personal data on the basis of having a legitimate
          interest (as set out in the table above), you can object to our use of
          it for those purposes, giving an explanation of your particular
          situation, and we will consider your objection;
        * to object to, and not be subject to a decision which is based solely
          on, automated processing (including profiling), which produces legal
          effects or could significantly affect you; and
        * to lodge a complaint with the Information Commissioner’s Office (ICO),
          the UK supervisory authority for data protection issues
          (www.ico.org.uk). We would, however, appreciate the chance to deal
          with your concerns before you approach the ICO so please contact us in
          the first instance.
        
        To exercise any of your rights set out above, including to withdraw your
        consent where we have stated we are processing your personal data based
        on your consent, please contact us at legal@enclave.io.


 9.  CONTACTING US AND CHANGES TO YOUR PERSONAL DATA
     
     1. Please keep us informed of any changes to your personal data at any time
        by updating your details in your account. If you have any questions,
        comments and requests about this Privacy Policy or your personal data,
        please contact: legal@enclave.io.


 10. CHANGES TO OUR PRIVACY POLICY
     
     1. Any changes we may make to this Privacy Policy in the future will be
        reflected in this document, and where appropriate, notified to you by
        email. Please check back regularly to keep informed of updates or
        changes to this Privacy Policy.

Excalibur House
Langstone Business Park
NP18 2HJ
United Kingdom

+44 (0)1633 415 356
© 2020 Enclave Networks Limited
Enclave Networks Limited is a company registered in England and Wales. Company
number 08181759. Registered Office: Springboard Business Innovation Centre,
Llantarnam Industrial Park, Cwmbran, Wales, NP44 3AW, UK.
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REQUEST A DEMO

Connect all of your computers, servers, cloud instances and containers across
any infrastructure with secure private networks that just work. We'll show you
how to use Enclave to:
 * Introduce a zero-trust network access model.
 * Avoid ACLs and VPNs to secure network access.
 * Leverage your firewalls to darken your network.
 * Protect against discovery, targeting and attack.

After completing this form, a member of our team will contact you to arrange a
short product demo at a time of your choosing.


REQUEST A DEMO

Connect all of your computers, servers, cloud instances and containers across
any infrastructure with secure private networks that just work. We'll show you
how to use Enclave to:
 * Introduce a zero-trust network access model.
 * Avoid ACLs and VPNs to secure network access.
 * Leverage your firewalls to darken your network.
 * Protect against discovery, targeting and attack.

After completing this form, a member of our team will contact you to arrange a
short product demo at a time of your choosing.
First name:
Last name:
Email:
Phone number:
Company:
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I'm interested in Enclave: Select... for myself for a department within my
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Thank you. We'll be in touch soon.

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