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Effective URL: https://www.juiceboxnorthamerica.com/
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STATEMENT OF ENEL X WAY USA, LLC 



After careful consideration, Enel X Way North America has decided to close its
electric mobility business in the US and Canada, operated by the local
subsidiary of Enel X Way USA, effective October 11, 2024. An experienced
third-party firm will be appointed to manage the company’s affairs and ensure
that the closure is handled with the utmost care and professionalism. The
appointed firm will be responsible for managing the remaining obligations and
communicating directly with customers and partners regarding the closure.

This decision is in line with the Enel Group’s strategic approach to e-mobility
that pursues further growth by providing bundled offers, including private
charging solutions, to its electricity customers as well as by developing public
charging infrastructure in countries where it has an electricity retail
business. By contrast, Enel North America has no retail electricity customer
base and was active in the e-mobility segment only through the sale of charging
hardware and software.

Additionally, the dynamics of the EV market in the US have changed quite a lot
in the last year and, like many other companies, Enel X Way North America has
been impacted by high interest rates which have increased the cost of scaling
the charging infrastructure business in a framework of sustained uncertainty
where EV sales growth expectations have not been met.

Enel X Way North America understands that its decision has implications for
those who had chosen its charging solutions.

Inquiries regarding any outstanding matters, including customer accounts,
orders, or obligations, can be directed in the coming days to the claims
information page (available soon).

North America remains a core geography for the Enel Group, where it will
continue to focus investments in utility-scale renewables and demand response.

Here’s what you need to know:


 * Residential charging hardware (JuiceBox) will maintain the physical operating
   ability to charge vehicles.
   
 * All Enel X Way software will be discontinued. Commercial charging stations
   will lose functionality in the absence of software continuity.
   
 * The Enel X Way App and all other Enel e-mobility apps in North America will
   be discontinued and removed from the App Store.
   
 * Enel X Way customer support is no longer available, effective immediately.
   Any Enel X Way related questions and claims should be directed in the coming
   days to the claims information page (available soon).
   
 * The decision to close Enel X Way USA, LLC and related impacts do not apply to
   Enel X Way customers in other countries outside of the U.S. and Canada.
   
   For news media inquiries, please contact JuiceBoxNA@fticonsulting.com.





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