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PRODUCT MANAGEMENT

(SENIOR) PRODUCT MANAGER - CRM (F/M/X)

Full-time

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EMBRACE THE WORLD: HOP ON YOUR NEXT ADVENTURE WITH US!


We are a lively and diverse team, founded by our CEO Julian Weselek in 2016,
currently active in the DACH region and France. Our ambition is to become the
leading travel company for authentic, customized, multi-day trips while being
mindful of our planet: we are the first travel company in the EU to set
near-term carbon reduction targets approved by the Science Based Targets
initiative (SBTi): this is an imperative step toward decarbonization. We are and
always will be driving the change in the travel industry for a better tomorrow.

 

DESTINATION? THE WORLD!

We are discoverers. We are believers in the life-changing power of travel. On
our journey we've built the amazing team that we have today - a team that sets
the ambition to be remembered for building the future of travel, for
consistently changing the norms of the industry and, simply, for staying true to
our passion for bringing together the cultures of the world. 

We are seeking a dynamic and experienced Product Manager (f/m/x) for the
development and optimization of our internal CRM & ERP ecosystem. In this role,
you will play a pivotal role in defining and translating our business processes
into our internal tooling landscape, identifying opportunities for growth, and
ensuring that our tools remain aligned with our scaling business needs. You will
collaborate with cross-functional stakeholders and manage modules for different
departments, and drive efficient and effective business processes.

 

What is the role about? 

 * Business Process Translation: Translate complex business processes into
   efficient and effective solutions within our internal tools. Challenge
   existing processes to identify areas for improvement and implement solutions
   that drive operational excellence.
 * Requirements Gathering: Collaborate closely with stakeholders to understand
   their workflow requirements, pain points, and opportunities. Translate these
   insights into detailed product requirements and user stories.
 * Strategic Decision-Making: Lead the evaluation and selection of our internal
   tools which takes our company to the next level. Ensure the scalability of
   the CRM & ERP tools as the business expands.
 * Stakeholder Training: Train stakeholders, internal users, and fellow product
   managers in the complexity of our internal tools, promoting a deep
   understanding of its capabilities and fostering its optimal utilization.
 * Module Ownership: Take ownership of the modules of our CRM & ERP landscape.
   Collaborate with cross-functional teams to gather requirements, define
   feature roadmaps, and execute on product enhancements.
 * Team Leadership: Lead and manage a team of Salesforce engineers and
   administrators, working in conjunction with a Tech Lead. Provide guidance,
   and support to ensure the team's success in delivering high-quality
   solutions.

What will you need to be successful?

 * 3+ years of demonstrated experience in digital product management
 * 3+ years proven product experience shaping internal tools & business
   processes
 * First experiences with Salesforce (Service & Sales Cloud) is a plus
 * Exceptional communication and stakeholder management skills
 * Ability to challenge the status quo and drive innovative solutions
 * Proven experience in leading and mentoring cross-functional teams

 

YOU ARE THE WORLD

 * We value your participation in Tourlane's success and complement your cash
   compensation with a package of employee stock options (ESOP)
 * Flexible working setup to get the most of your working hours: we offer full
   flexibility in our Hybrid/Remote model, however we do expect that you take
   advantage of our lively Berlin office 2-3 days per week
 * We share your passion for traveling: enjoy working abroad through our new
   program
 * Your wellbeing matters to us: we offer mindfulness classes to take care of
   your mental health, sessions with Nilo.health
 * We support all the diverse communities that make us Tourlane: join or create
   your own Employee Resource Group (ERG) and connect with Tourlaneans
 * Dog-friendly office: we can’t wait to meet your furry friend!


Sounds interesting? We are excited to get to know you!

 

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TOURLANE

Tourlane brings out your inner explorer. As your personal travel expert, we'll
help plan you a tailor-made trip packed with moments to remember for a lifetime.



ABOUT TOURLANE

Traveling with us

Working with us

Reporting about us

DESTINATIONS

Costa Rica

South Africa

Tanzania

Kenya

Namibia

Seychelles

Italy

Iceland

Canada

TOURLANE'S TRAVEL PROMISE

Join Tourlane!

Free cancellation with Tourlane's money-back guarantee and flexible rebooking
policy.

More information


TOURLANE

Tourlane brings out your inner explorer. As your personal travel expert, we'll
help plan you a tailor-made trip packed with moments to remember for a lifetime.



ABOUT TOURLANE

Traveling with us

Working with us

Reporting about us

DESTINATIONS

Costa Rica

South Africa

Tanzania

Kenya

Namibia

Seychelles

Italy

Iceland

Canada


TOURLANE

Tourlane brings out your inner explorer. As your personal travel expert, we'll
help plan you a tailor-made trip packed with moments to remember for a lifetime.



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