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THIS SITE USES COOKIES, BUT NOT THE KIND YOU EAT

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TERMS OF USE

Last Revised: September 2024

PLEASE READ THESE TERMS OF USE CAREFULLY. ACCESSING OR USING THIS WEBSITE,
CONSTITUTES ACCEPTANCE OF THESE TERMS OF USE (“TERMS”), AS SUCH MAY BE REVISED
BY STARBUCKS FROM TIME TO TIME, AND IS A BINDING AGREEMENT BETWEEN THE USER
(“USER”) AND STARBUCKS CORPORATION (D/B/A STARBUCKS COFFEE COMPANY) AND
STARBUCKS COFFEE CANADA, INC. GOVERNING THE USE OF THE WEBSITE. IF USER DOES NOT
AGREE TO THESE TERMS, USER SHOULD NOT ACCESS OR USE THIS WEBSITE. THESE TERMS
CONTAIN DISCLAIMERS AND OTHER PROVISIONS THAT LIMIT OUR LIABILITY TO USER.

These Terms apply to your access to, and use of, all or part of any Canadian
website, web application, or mobile application of Starbucks Corporation,
Starbucks Coffee Canada, Inc., or their respective subsidiaries and affiliated
companies (collectively, “Starbucks”), including starbucks.ca, and any other
Canadian site, mobile application, web application, or online service where
these Terms are posted (collectively, the “Sites”). These Terms do not alter in
any way the terms or conditions of any other agreement you may have with
Starbucks for products, services or otherwise.

In the event there is any conflict or inconsistency between these Terms and any
other terms of use that appear on the Sites, these Terms will govern. However,
if you navigate away from the Sites to a third-party site, you may be subject to
alternative terms and conditions of use, as may be specified on such site, which
will govern your use of that site.

While we make reasonable efforts to provide accurate and timely information
about Starbucks Corporation on the Sites, you should not assume that the
information is always up to date or that the Sites contain all the relevant
information available about Starbucks. In particular, if you are making an
investment decision regarding Starbucks, please consult a number of different
sources.

These terms include an Arbitration provision that governs any disputes between
you and us. Except where prohibited by law, this provision will:

 * Eliminate your right to a trial by jury; and
 * Substantially affect your rights, including preventing you from bringing,
   joining or participating in class or consolidated proceedings.

You agree that we may provide notices, disclosures and amendments to these Terms
by electronic means, including by changing these Terms by posting revisions on
the Sites.

See also:
Starbucks Rewards™ Terms, available at
https://www.starbucks.ca/card/rewards/rewards-program-ts-and-cs

Starbucks Card Terms, available at
https://www.starbucks.ca/card/manage/starbucks-card-ts-and-cs

Eligibility

The Sites are not targeted towards, nor intended for use by, anyone under the
age of 13. A USER MUST BE AT LEAST AGE 13 TO ACCESS AND USE THE SITES. If the
User is between the ages of 13 and the age of majority in his or her
province/territory of residence, he or she may only use the Sites under the
supervision of a parent or legal guardian who agrees to be bound by these Terms.

In order to participate in certain areas or use certain functions of our Sites,
you may need to register for an account. You agree to (a) create only one
account; (b) provide accurate, truthful , current and complete information when
creating your account; (c) maintain and promptly update your account
information; (d) maintain the security of your account by not sharing your
password with others and restricting access to your account and your computer;
(e) promptly notify Starbucks if you discover or otherwise suspect any security
breaches relating to the Sites; and (f) take responsibility for all activities
that occur under your account and accept all risks of unauthorized access.

Privacy

Please read the Privacy Policy carefully to understand how Starbucks collects,
uses and discloses personally identifiable information from its users. By
accessing or using the Sites, you consent to all actions that we take with
respect to your data consistent with our Privacy Policy.

Starbucks Cards; Starbucks® Rewards Program

Starbucks may allow you to purchase Starbucks stored value cards (“Starbucks
Cards”) or register for its Starbucks® Rewards (“Rewards Program”) program
through the Sites. Please refer to
https://www.starbucks.ca/card/manage/starbucks-card-ts-and-cs for more
information about the terms, conditions and policies that apply to your purchase
and use of Starbucks Cards; and to
https://www.starbucks.ca/card/rewards/rewards-program-ts-and-cs for more
information about the terms, conditions and policies that apply to your
registration and use of the Rewards Program.

Mobile Features

Some Users may be able to elect to participate in certain functionality on
certain of the Sites, which will allow the User in certain markets or locations
to pay for, order, or access a platform to order delivery of Starbucks products.
These include:

 * Mobile Payment, which allows Users to purchase Starbucks products directly
   via the Sites using a digital Starbucks Card, credit card, debit card or
   mobile wallet (“Mobile Payment”). Please see the Starbucks Rewards Terms of
   Use for more details on the benefits associated with different mobile payment
   methods, and please note that some payment vehicles may charge a nominal fee
   if they link directly to your account.
 * Mobile Order and Pay (MOP), which allows Users to use the Sites to order and
   pay for certain Starbucks products prior to arrival at the store (“MOP”).
 * In-App Delivery, which allows Users to access via the Sites a platform for
   ordering delivery of Starbucks products to the User’s location (“In-App
   Delivery”). This feature is enabled via online third-party platform(s) which
   connect Users with Starbucks stores and the platform’s third-party delivery
   contractors. All deliveries will be made by such contractors, and neither
   Starbucks nor its employees will provide delivery themselves. Users may be
   subject to third-party terms, including the DoorDash Consumer Terms and
   Conditions. Starbucks has no liability or responsibility for the acts or
   omissions of any third-party platform or delivery contractor, including with
   respect to food and product handling. The third-party platform shall handle
   all fees and payments with respect to any delivery order, and prices for
   Starbucks products ordered through In-App Delivery may differ from prices
   charged at stores or via MOP.

With respect to all Mobile Features, Starbucks reserves the right at any time to
(a) limit ordering options or the availability of certain products, including a
limit of twelve (12) or fewer of each potential beverage modifier (e.g., number
of espresso shots, number of pumps of flavored syrup, etc.) per each MOP item
ordered; (b) discontinue any or all of these Mobile Features; (c) change the
location of markets or stores accepting these features; and/or (d) change the
ordering options and limitations for items available through these features. Any
delivery, pickup, or preparation times displayed via the Sites or the
third-party platform are estimates and do not represent a commitment or
guarantee.

Email Communications and Messages

If a User signs up for a Starbucks account on the Sites, the User may choose to
opt in to receive promotional email communications from Starbucks (“Email
Communications”). The User may, at any time, opt out of receiving Email
Communications from Starbucks by adjusting the User’s profile settings in the
User’s Starbucks account via www.starbucks.ca.

By using the Sites, including the web application, in-app messages may
automatically be displayed to the User via the display tiles, including
promotional communications and offers. If the User does not wish to see or
receive such messages, the User must cease use of the Site.

Copyright, Trademarks, and User License

Unless otherwise indicated, the Sites and all content and other materials
therein, including, without limitation, the Starbucks logo and all designs,
text, graphics, pictures, information, data, software, sound files, other files
and the selection and arrangement thereof (collectively, “Site Materials”) are
the property of Starbucks or its licensors or users and are protected by
Canadian and international copyright laws. Starbucks Coffee Company, Starbucks,
the Starbucks logo, and other Starbucks trademarks, service marks, graphics, and
logos used in connection with the Sites are trade names, trademarks or
registered trademarks of Starbucks Corporation (collectively “Starbucks Marks”).
Other trademarks, service marks, graphics and logos used in connection with the
Sites are the trademarks or registered trademarks of their respective owners
(collectively “Third Party Marks”). The Starbucks Marks and Third-Party Marks
may not be copied, imitated, or used, in whole or in part, without the prior
written permission of Starbucks or the applicable trademark holder. The Sites
and the Content are protected by copyright, trademark, patent, trade secret,
international treaties, provincial and federal laws, and other proprietary
rights and also may have security components that protect digital information
only as authorized by Starbucks or the owner of the Content. All rights not
expressly granted are reserved.

Subject to these Terms, Starbucks grants the User a personal, non-exclusive,
non-transferable, limited, and revocable license to use the Sites for personal
use only in accordance with these Terms (“User License”). Any use of the Sites
in any other manner, including, without limitation, resale, transfer,
modification or distribution of the Sites or text, pictures, music, barcodes,
video, data, hyperlinks, displays, and other content associated with the Sites
(“Content”) is prohibited. Unless explicitly stated herein, nothing in these
Terms shall be construed as conferring in any manner, whether by implication,
estoppel or otherwise, any title or ownership of, or exclusive use-rights to,
any intellectual property or other right and any goodwill associated therewith
These Terms and User License also govern any updates to, or supplements or
replacements for, the Sites, unless separate terms accompany such updates,
supplements, or replacements, in which case the separate terms will apply.

Notice for Making Claims of Copyright Infringement

If you believe any material available via the Sites infringes a copyright you
own or control, you may file a notification of such infringement with our
Designated Agent as set forth below.

Starbucks Corporation
Customer Care
2401 Utah Ave. S., S-CR1, Seattle, WA 98134
1-800-Starbuc (782-7282)
info@starbucks.com

Any notice of infringement should include the following information:

 * A signature of the person authorized to act on behalf of the owner of the
   copyright or other intellectual property interest;
 * A description of the copyrighted work or other intellectual property that you
   claim has been infringed;
 * A description of where the material that you claim is infringing is located
   on the site;
 * Your address, telephone number, and email address;
 * A statement by you that you have a good faith belief that the disputed use is
   not authorized by the copyright owner, its agent, or the law; and
 * A statement by you that the above information in your notice is accurate and
   that you are the copyright or intellectual property owner or authorized to
   act on the copyright or intellectual property owner's behalf.

Acceptable Use

User’s use of the Sites, any Content, and any information provided by the User
including user names and passwords, addresses, e-mail addresses, phone number,
financial information (such as credit card numbers), information related to a
Starbucks Card, employer name, or GPS location (“User Information”) transmitted
in connection with the Sites is limited to the contemplated functionality of the
Sites. In no event may the Sites be used in a manner that (a) harasses, abuses,
stalks, threatens, defames, or otherwise infringes or violates the rights of any
other party (including but not limited to rights of publicity or other
proprietary rights); (b) is unlawful, fraudulent, or deceptive; (c) provides
sensitive personal information unless specifically requested by Starbucks, (d)
includes spam or any unsolicited advertising; (e) uses technology or other means
to access Starbucks or Content that is not authorized by Starbucks; (f) uses or
launches any automated system, including without limitation, “robots,”
“spiders,” or “offline readers,” to access Starbucks or Content; (g) attempts to
introduce viruses or any other computer code, files, or programs that interrupt,
destroy, or limit the functionality of any computer software, hardware, or
telecommunications equipment; (h) attempts to gain unauthorized access to
Starbucks’ computer network or user accounts; (i) encourages conduct that would
constitute a criminal offense or that gives rise to civil liability; (j)
violates these Terms; (k) attempts to damage, disable, overburden, or impair
Starbucks’ servers or networks; (l) impersonates any person or entity or
otherwise misrepresents your identity or affiliation with another person or
entity; or (m) fails to comply with applicable third party terms (collectively
“Acceptable Use”). Starbucks reserves the right, in its sole discretion, to
terminate any User License, terminate any User’s participation in the Sites
(including the Mobile Features), remove Content, or assert legal action with
respect to Content or use of the Sites, including Mobile Features, that
Starbucks reasonably believes is or might be in violation of these Terms, or
Starbucks policies including the Starbucks Card Terms and Conditions. Starbucks’
failure or delay in taking such actions does not constitute a waiver of its
rights to enforce these Terms. Starbucks requests that Users not use the Sites,
including that they not place orders through Mobile Features, while driving.

User Content

Starbucks does not control, take responsibility for or assume liability for any
User Content posted, stored or uploaded by you or any third party, or for any
loss or damage thereto, nor is Starbucks liable for any user conduct or any
mistakes, defamation, slander, libel, omissions, falsehoods, obscenity,
pornography or profanity you may encounter. The interactive areas are generally
designed as open and public community areas for connecting and sharing with
other people. When you participate in these areas, you understand that certain
information and content you choose to post may be displayed publicly. You are
solely responsible for your use of the Sites and agree to use the interactive
areas at your own risk.

If you become aware of User Content that you believe violates these Terms, you
may report it by clicking on the "Report Abuse" or "Flag" links located just
below each piece of User Content. Enforcement of these Terms, however, is solely
in our discretion and absence of enforcement in some instances does not
constitute a waiver of our right to enforce the Terms in other instances. In
addition, these Terms do not create any private right of action on the part of
any third party or any reasonable expectation or promise that the Sites will not
contain any content that is prohibited by these Terms. Although Starbucks has no
obligation to screen, edit or monitor any of the User Content posted on the
Sites, Starbucks reserves the right, and has absolute discretion, to remove,
screen or edit any User Content on the Sites at any time and for any reason
without notice. You are solely responsible for creating backup copies and
replacing any User Content you post or store on the Sites at your sole cost and
expense.

If you are viewing the Sites on a public computer or are otherwise using a
computer to which multiple people have potential access, be sure to follow all
relevant instructions to ensure you are sufficiently disconnected and logged off
the Sites and the computer system you are using to prevent unauthorized User
Content.

You represent and warrant that your User Content is not subject to any
confidentiality obligations and that you own and control all of the rights to
the User Content, have the lawful right to distribute and produce such User
Content, or otherwise have the right to grant the rights to Starbucks that you
grant herein. Starbucks claims no ownership or control over any User Content,
except as otherwise provided herein, on the Sites or in a separate agreement.
However, by submitting or posting User Content on the Sites, you grant Starbucks
and its designees a worldwide, perpetual, irrevocable, non-exclusive, fully-paid
up and royalty free license to use, sell, reproduce, prepare derivative works,
combine with other works, alter, translate, distribute copies, display, perform,
publish, license or sub-license the User Content and your name and likeness
provided in connection with such use of your User Content. By posting User
Content, you hereby release Starbucks and its agents and employees from any
claims that such use, as authorized above, violates any of your rights and you
understand that you will not be entitled to any compensation for any use of your
User Content.

Submission of Ideas

Separate and apart from the User Content you provide, you may submit questions,
comments, feedback, suggestions, ideas, improvements, plans, notes, drawings,
original or creative materials or other information about Starbucks, our Sites
and our products (collectively, "Ideas") either through the Sites or otherwise.
The Ideas you submit are voluntary, non-confidential, gratuitous and
non-committal. Please do not send us Ideas if you expect to be paid or want to
continue to own or claim rights in them; your Ideas might be great, but we may
have already had the same or similar idea and we do not want disputes. You must
also inform us if you have a pending or registered patent relative to the Idea.

You represent and warrant that your Idea is not subject to any confidentiality
obligations or third party intellectual property encumbrances and that you own
and control all of the rights to the Idea and have the authority to grant the
rights to Starbucks that you grant herein.

By submitting your Idea, you grant Starbucks and its designees a worldwide,
perpetual, irrevocable, non-exclusive, fully-paid up and royalty free license to
use, sell, reproduce, prepare derivative works, combine with other works, alter,
translate, distribute copies, display, perform, publish, license or sub-license
the Idea and shall be entitled to the unrestricted use and dissemination of
Ideas for any purpose, commercial or otherwise, without acknowledgment or
compensation to you. By submitting your Idea, you hereby release Starbucks and
its agents and employees from any claims that such use violates any of your
rights.

Starbucks shall own exclusive rights, including all intellectual property
rights, to any work it creates or has created from the Idea or a similar idea of
its own.

Links to Sites

You are granted a limited, non-exclusive right to create text hyperlinks to the
Sites for noncommercial purposes, provided such links do not portray Starbucks
in a false, misleading, derogatory or otherwise defamatory manner and provided
further that the linking site does not contain any obscene, pornographic,
sexually explicit or illegal material or any material that is offensive,
harassing or otherwise objectionable. This limited right may be revoked at any
time. In addition, you may not use Starbucks' logo or other proprietary graphics
to link to our Sites without our express written permission. Further, you may
not use, frame or utilize framing techniques to enclose any Starbucks trademark,
logo or other proprietary information, including the images found at the Sites,
the content of any text or the layout/design of any page or form contained on a
page on the Sites without our express written consent. Except as noted above,
you are not conveyed any right or license by implication, estoppel or otherwise
in or under any patent, trademark, copyright or proprietary right of Starbucks
or any third party. Starbucks makes no claim or representation regarding, and
accepts no responsibility for, the quality, content, nature or reliability of
websites linking to the Sites. Such sites are not under the control of Starbucks
and Starbucks is not responsible for the content of any linked site or any link
contained in a linked site, or any review, changes or updates to such sites.

Indemnification

The User agrees to defend, indemnify, and hold harmless Starbucks, its parent,
subsidiary and other affiliated companies, independent contractors, service
providers and consultants, and their respective employees, contractors, agents,
officers, and directors (“Starbucks Indemnitees”) from any and all claims,
suits, damages, costs, lawsuits, fines, penalties, liabilities, and expenses
(including attorneys’ fees) (“Claims”) that arise from or relate to the User’s
use or misuse of the Sites,(including Mobile Features), violation of these
Terms, violation of any rights of a third party, any User Content or Ideas you
provide, or your conduct in connection with the Sites. Notwithstanding the
foregoing, this indemnification provision shall not apply to any Claims caused
by a Starbucks Indemnitee’s sole negligence. Starbucks reserves the right to
assume the exclusive defense and control of any matter otherwise subject to
indemnification by the User, in which event the User will cooperate in asserting
any available defenses.

Warranties; Disclaimers

STARBUCKS IS PROVIDING THE SITES TO THE USER “AS IS” AND THE USER IS USING THE
SITES AT HIS OR HER OWN RISK. TO THE FULLEST EXTENT ALLOWABLE UNDER APPLICABLE
LAW, STARBUCKS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING
ANY WARRANTIES THAT THE SITES ARE MERCHANTABLE, RELIABLE, AVAILABLE, ACCURATE,
FIT FOR A PARTICULAR PURPOSE OR NEED, NON-INFRINGING, FREE OF DEFECTS OR
VIRUSES, ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, THAT THE USE OF THE SITES BY
THE USER IS IN COMPLIANCE WITH LAWS APPLICABLE TO THE USER, THAT USER
INFORMATION OR ORDERS TRANSMITTED IN CONNECTION WITH THE SITES (INCLUDING AS
PART OF MOBILE FEATURES) WILL BE SUCCESSFULLY, ACCURATELY, OR SECURELY
TRANSMITTED OR RECEIVED, THAT ORDERS WILL BE AS PLACED OR READY AT THE SUGGESTED
TIME, OR THAT ANY PARTICULAR ITEM ORDERED WILL BE AVAILABLE. THE MATERIALS AND
INFORMATION ON THE SITES MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL
ERRORS.

No Liability

SUBJECT TO APPLICABLE LAW, IN NO EVENT SHALL STARBUCKS OR ITS OFFICERS,
DIRECTORS, EMPLOYEES, SHAREHOLDERS OR AGENTS (A) BE LIABLE TO THE USER WITH
RESPECT TO USE OF THE SITES, THE CONTENT OR THE MATERIALS CONTAINED IN OR
ACCESSED THROUGH THE SITES (INCLUDING WITHOUT LIMITATION PARTICIPATION IN MOBILE
FEATURES, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE
SITES OR ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY A USER ON ANY
INFORMATION OBTAINED FROM STARBUCKS), OR ANY DAMAGES THAT RESULT FROM MISTAKES,
OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES,
DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR
NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR
UNAUTHORIZED ACCESS TO STARBUCKS' RECORDS, PROGRAMS OR SERVICES; AND (B) BE
LIABLE TO THE USER FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS
OF GOODWILL, LOST PROFITS, LOSS, THEFT OR CORRUPTION OF USER INFORMATION, OR THE
INABILITY TO USE THE SITES OR ANY OF THEIR FEATURES. THE USER’S SOLE REMEDY IS
TO CEASE USE OF THE SITES OR TO CEASE PARTICIPATION IN MOBILE FEATURES.

YOUR JURISDICTION MAY NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH
CONSUMERS, SO SOME OR ALL OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO
YOU.

Third Party Content, Sites, Products and Services (including Advertising and
Promotions)

Starbucks may provide third party content on the Sites (including embedded
content) or links to third-party web pages, content, applications, products and
services, including advertisements and promotions (collectively, “Third Party
Content”) as a service to those interested in such services or information. We
do not control, endorse or adopt any Third-Party Content, including that the
inclusion of any link does not imply affiliation, endorsement or adoption by
Starbucks of any site or any information contained therein, and can make no
guarantee as to its accuracy or completeness. You acknowledge and agree that
Starbucks is not responsible or liable in any manner for any Third-Party Content
or services provided by such third parties, and undertakes no responsibility to
update or review such Third-Party Content. You agree to use such Third-Party
Content or services contained therein at your own risk. When you use or visit
other sites via Third-Party Content, or participate in promotions or business
dealings with third parties, you should understand that our terms and policies
no longer govern, and that the terms and policies of those third-party sites
will now apply. You should review the applicable terms and policies, including
privacy and data gathering practices, of any site to which you navigate from our
Sites. You must comply with any applicable third-party terms when using the
Sites.

Modifications to the Sites

Starbucks reserves the right to modify or discontinue, temporarily or
permanently, the Sites or any features or portions thereof without prior notice.
You agree that Starbucks will not be liable for any modification, suspension or
discontinuance of the Sites or any part thereof.

Arbitration

Please read this section carefully. It affects rights that you may otherwise
have. It provides for resolution of most disputes through arbitration instead of
court trials and class actions. Arbitration is more informal than a lawsuit in
court, uses a neutral arbitrator instead of a judge or jury, and discovery is
more limited. Arbitration is final and binding and subject to only very limited
review by a court. This arbitration clause shall survive termination of these
Terms.

Binding Arbitration. This provision is intended to be interpreted broadly to
encompass all disputes or claims arising out of or relating to these Terms, your
use of the Sites, and your relationship with us. Any dispute or claim arising
out of or relating to these Terms or use of the Sites and your relationship with
Starbucks or any subsidiary, parent or affiliate company or companies (whether
based in contract, tort, statute, fraud, misrepresentation or any other legal
theory) will be resolved by binding arbitration, except that either of us may
take claims to small claims court if they qualify for hearing by such a court.

Arbitration Procedures. For all disputes, whether pursued in court or
arbitration, you must first send a written description of your claim to our
Customer Service department using the appropriate link at
https://customerservice.starbucks.ca/app/contact/ask/ to allow us an opportunity
to resolve the dispute. You and we each agree to negotiate your claim in good
faith. You may request arbitration if your claim or dispute cannot be resolved
within 60 days.

The arbitration of any dispute or claim shall be conducted and finally resolved
in accordance with the rules of the Canadian Arbitration Association ("CAA"),
including the CAA's Arbitration Rules (as applicable), as modified by these
Terms. The CAA Rules and information about arbitration and fees are available
online at https://canadianarbitrationassociation.ca. Any arbitration will be
held in a reasonably convenient location in the province in which you reside or
at another mutually agreed location. The arbitration will be conducted in the
English language unless otherwise mutually agreed by us in writing or otherwise
required by law. An arbitrator may award on an individual basis any relief that
would be available in a court, including injunctive or declaratory relief to the
extent required to satisfy your individual claim, and must follow and enforce
these Terms as a court would. Any arbitration shall be confidential, and neither
you nor we may disclose the existence, content or results of any arbitration,
except as may be required by law or for purposes of enforcement of the
arbitration award. Judgment on any arbitration award may be entered in any court
having proper jurisdiction. There will be no appeal from the decision of the
arbitrator on questions of fact, law, or mixed fact and law.

Costs of Arbitration. Upon filing of the arbitration demand, we will pay all
filing, administration and arbitrator fees other than the initial $200 filing
fee, and for claims of less than $1,000, Starbucks will reimburse you for the
filing fee within 30 days of receiving a written request from you. Each party
will bear the fees and expense of its own attorneys, experts, witnesses and
preparation and presentation of evidence at the arbitration. However, for claims
under $10,000 as to which you provided notice and negotiated in good faith as
required above before initiating arbitration, if the arbitrator finds you are
the prevailing party in the arbitration, you will be entitled to a recovery of
reasonable attorneys’ fees and costs. Except for claims determined to be
frivolous, we agree not to seek an award of attorneys’ fees in arbitration even
if an award is otherwise available under applicable law.

Class Action Waiver and Jury Waiver. Unless otherwise prohibited by law, you and
we each agree that any proceeding, whether in arbitration or in court, will be
conducted only on an individual basis and not in a class, consolidated or
representative action. If a court or arbitrator determines in an action between
you and us that this class action waiver is unenforceable, the arbitration
agreement will be void as to you. If for any reason a claim proceeds in court
rather than through arbitration, you and we each waive any right to a jury
trial.

Governing Law and Jurisdiction

These Terms and use of the Sites are governed by the laws of Canada and the law
of the Province of Ontario applicable therein, without resort to conflict of law
provisions. The United Nations Convention on Contracts for the International
Sale of Goods shall have no applicability. If the arbitration agreement is ever
deemed unenforceable or void or a dispute between the parties is not subject to
arbitration, the User irrevocably consents to the exclusive jurisdiction of the
courts in Toronto, Ontario, Canada for purposes of any legal action arising out
of or related to the use of the Sites or these Terms, and waives any objections
as to personal jurisdiction or as to the laying of venue in such courts due to:
(a) inconvenient forum or (b) any other basis or any right to seek to transfer
or change venue of any such action to another court.

Language

By using the English version of the Sites, the parties acknowledge and agree
that they have required that this Agreement be prepared in the English language.
En utilisant la version anglaise de les sites, les parties reconnaissent avoir
exigé que la présente convention soit rédigée en anglais.

Termination

Notwithstanding any of these Terms, Starbucks reserves the right, without notice
and in its sole discretion, to terminate your license to use the Sites and to
block or prevent your future access to and use of the Sites. Starbucks’ failure
or delay in taking such actions does not constitute a waiver of its rights to
enforce these Terms.

Changes

Starbucks reserves the right to change or modify these Terms or any other
Starbucks policies related to use of the Sites at any time and at its sole
discretion by posting revisions on the Sites. Continued use of the Sites
following such changes or modifications to the Terms or other Starbucks policies
will constitute acceptance of such changes or modifications. If you do not agree
to such changes or modifications, you should cease using the Sites immediately.

Severability and Survival

Except as otherwise provided herein, if any provision of these Terms shall be
deemed unlawful, void or for any reason unenforceable, then that provision shall
be deemed severable from these Terms and shall not affect the validity and
enforceability of any remaining provisions.

In addition to such other provisions hereof which, by their terms, survive any
termination or expiration of this Agreement, the following sections shall
survive termination of these Terms: (a) Indemnification; (b) Warranties;
Disclaimers; (c) No Liability; (d) Dispute Resolution (including Arbitration
Agreement; Class Action Waiver; Jury Trial Waiver); and (e) Governing Law and
Jurisdiction.

Contact

Except as otherwise provided in these Terms, any questions, complaints, or
claims regarding the Sites should be directed to:

Starbucks Coffee Company
Customer Care (info@starbucks.com)
2401 Utah Ave. S
Seattle, WA 98134
Phone: 1-800-STARBUC (782-7282)


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