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URL: https://www.microsoft.com/en-us/store/b/why-microsoft-store?icid=footer_why-msft-store_7102020
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Stay informed about special deals, the latest products, events, and more from
Microsoft Store.

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services.

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Ultimate Game Sale—save on select games, PCs, Xbox accessories, & more. Sale
ends 7/31.

Get help finding the right device. Book a free online appointment with a
Microsoft Store associate


Slide 1 of 4. Get the best price on your tech
Skip Slide to rotate and see Surface Laptop Go from every angle
Previous slide
 1. 
 2. 
 3. 
 4. 

Next slide


GET THE BEST PRICE ON YOUR TECH

If you buy something from Microsoft Store and we lower the price within 30 days,
we’ll refund you the difference. For most Surface devices, we’ll give you up to
60 days.*
Contact us for a price adjustment


FLEXIBLE PAYMENT OPTIONS THAT START AT 0% APR

Microsoft Store and partners are bringing you new ways to pay at checkout.
They’re simple, safer options to get what you want when you want.
Learn about flexible payment options


FREE HELP WITH YOUR SETUP

Got new tech for school? If you have a Surface, Xbox gaming product, or other PC
that runs on Windows, our product experts can guide you through the initial
setup process during an online appointment—even if you didn’t buy from us.
Learn about online appointments


FREE SHIPPING AND 60-DAY RETURNS

Enjoy free shipping to home, campus, wherever—plus free 60-day returns on any
eligible product purchased between now and September 11, 2022.**
Learn about shipping Learn about returns
End of Slide to rotate and see Surface Laptop Go from every angle section

For personal and family For business For students
Previous Next


WHY SHOP AT MICROSOFT STORE

Achieve more with powerful products and resources. Elevate the way you work and
play.


FREE SHIPPING, NO MINIMUM PURCHASE

Enjoy free 2-3 day expedited shipping with any order. For lower carbon
emissions1 than standard air freight, we also offer the option of ground
shipping (3-7 business days) on eligible orders in the contiguous US.

See shipping details


FREE EXPERT HELP

Get free expert help with shopping, orders, product training, and more.

Contact us


GET PERSONAL HELP WITH YOUR SHOPPING

Book a free online appointment with a Microsoft Store associate who’ll help you
compare, choose, and even order the right computer, Microsoft 365 plan, gaming
product, and more.

Book an appointment


60-DAY RETURNS

Enjoy free 60-day returns on any eligible product purchased between now and
September 11, 2022.[2]

See return details


COMPLETE PEACE OF MIND

Keep your new device up and running with Microsoft Complete.3 Get accidental
damage protection5 from drops, spills, and cracked screens. If something goes
wrong, you’re covered—simple as that.
Learn more


OUR PRICE PROMISE

If you make a purchase from Microsoft Store and we lower the price within 30
days, we’ll refund you the difference. Enjoy our price promise for up to 60 days
on Surface devices. Some exclusions may apply.4
Contact us for a price adjustment


EASY WAYS TO PAY

Take advantage of flexible payment options, all-inclusive entertainment options,
easy purchasing, no down payments or initiation fees, and more.


EXPLORE FLEXIBLE PAYMENT OPTIONS

We invite you to take advantage of new ways to pay for your Microsoft Store
purchases.

Learn more


YOUR ALL-INCLUSIVE PASS TO XBOX

Get an Xbox Series X or Xbox Series S console, plus 24 months of Xbox Game Pass
Ultimate, from $24.99/month for 24 months.6

Learn more


OUR PROMISE TO SURFACE CUSTOMERS

Get the most from your new Surface with free shipping, extended free returns,
flexible financing, and remote learning options.

Learn more about our promise


FREE WORKSHOPS LED BY EXPERTS

Learn from knowledgeable Microsoft Store associates in real time with free
online classes and events that are designed to help improve your skills for
working, teaching, and studying from anywhere.

Find a workshop


FREE SETUP AND TRAINING WITH A PRODUCT EXPERT

If you've purchased Microsoft 365, Surface, or any other PC device that runs on
Windows, our product experts can guide you through the setup process and answer
any questions.

Learn about online appointments


DEVICE TRADE-IN PROGRAM

Send in your used device and get extra cash back. If your device isn't eligible,
you can recycle it for free.

Get started

 * [1]Based on calculation of carbon emissions for parcel ground shipment
   compared to parcel air shipment for orders shipped from distribution to
   customer location within the contiguous US, as conducted by Microsoft based
   on the Global Logistics Emissions Council Framework, which Microsoft adopted
   in January 2020.
   
   [2] Available with eligible consumer purchases only made at Microsoft Store
   online in the U.S. (including Puerto Rico) and Canada, and at the Microsoft
   Experience Center in New York from 7/11/22 – 9/11/22. Return process must be
   started within 60 days after customer receives the device. Business,
   commercial, and reseller customer purchases not eligible. Items purchased
   from Microsoft Store can be returned by contacting online Customer Service by
   chat or phone at 877-696-7786 or by visiting the Microsoft Experience Center
   in NY. Items purchased from Microsoft Experience Center can only be returned
   by visiting the Microsoft Experience Center in NY during the return period.
   Applicable return policy applies to each purchase. See Microsoft Terms of
   Sale for terms applicable to Microsoft Store purchases. Promotional items
   given, or discounted products bought with, a qualifying product are not valid
   or must be returned if the qualifying product is returned. For Surface
   purchases, you may be entitled to additional benefits under the Microsoft
   Store Promise for Surface; the Microsoft Experience Center honors the
   Microsoft Store Promise for Surface. Microsoft reserves the right to modify
   or discontinue offers at any time. Other exclusions and limitations may
   apply. 
   
   [3] Warranties, extended service plans, and Terms & Conditions for your
   device
   
   [4] Offer valid on purchases of Surface devices made at Microsoft Store in
   select markets within 60 days from purchase (“Offer Period”). Excludes
   Surface Hub. Offer not valid on purchases made at third party retailers.
   Customer is eligible for price adjustment only if 1) Customer purchases a
   Surface device during the Offer Period, 2) the price of that Surface is
   reduced during the Offer Period, and 3) Customer requests a price adjustment
   while the Surface price is reduced and in-stock for purchase. Customer must
   contact Microsoft Store Sales and Support with order number and any other
   information requested by the Microsoft Store Sales representative for price
   adjustment. Credit will be provided to Customer in same method of payment
   (credit card use will be credited to original card). Offer limited to 5
   devices per eligible customer in total during the Offer Period and a maximum
   of one price adjustment per device. Void where prohibited or restricted by
   law. Microsoft reserves the right to modify or discontinue offers at any
   time. Other exclusions and limitations may apply.
   
   [5] Microsoft Complete for Surface: For covered defects and/or accidental
   damage, maximum of two (2) claims. Each claim is subject to a $49
   deductible. Microsoft Complete for Xbox: For mechanical breakdowns and/or
   accidental damage claims, maximum of: one (1) Xbox console replacement; two
   (2) Xbox One standard controller replacements OR one (1) Xbox Elite
   Controller replacement (whichever is applicable to your purchase); and one
   (1) associated power supply unit with attaching cords replacement, when such
   are originally supplied by Microsoft within a single, all-in-one packaged
   purchase. Microsoft Complete for Type Cover and Microsoft Complete for Xbox
   Elite Controller: For covered defects and/or accidental damage, maximum of
   one (1) claims.
   
   [6] With approval of Citizens One Line of Credit at 0% APR and 24-month term.
   Subject to individual credit approval. Total payment amount from $599.76;
   taxes, shipping, and other charges are extra and may vary (estimated retail
   price with Xbox Series S console; prices will vary by console and retailer).
   See the Citizens One Line of Credit Agreement for full terms and conditions.

 * *Offer valid on purchases of Surface devices made at Microsoft Store in
   select markets within 60 days from purchase (“Offer Period”). Excludes
   Surface Hub. Offer not valid on purchases made at third party retailers.
   Customer is eligible for price adjustment only if 1) Customer purchases a
   Surface device during the Offer Period, (2) the price of that Surface is
   reduced during the Offer Period, and 3) Customer requests a price adjustment
   while the Surface price is reduced and in-stock for purchase. Customer must
   contact Microsoft Store Sales and Support with order number and any other
   information requested by the Microsoft Store Sales representative for price
   adjustment. Credit will be provided to Customer in same method of payment
   (credit card use will be credited to original card). Offer limited to 5
   devices per eligible customer in total during the Offer Period and a maximum
   of one price adjustment per device. Void where prohibited or restricted by
   law. Microsoft reserves the right to modify or discontinue offers at any
   time. Other exclusions and limitations may apply.
   
   **Available with eligible consumer purchases only made at Microsoft Store
   online in the U.S. (including Puerto Rico) and Canada, and at the Microsoft
   Experience Center in New York from 7/11/22 – 9/11/22. Return process must be
   started within 60 days after customer receives the device. Business,
   commercial, and reseller customer purchases not eligible. Items purchased
   from Microsoft Store can be returned by contacting online Customer Service by
   chat or phone at 877-696-7786 or by visiting the Microsoft Experience Center
   in NY. Items purchased from Microsoft Experience Center can only be returned
   by visiting the Microsoft Experience Center in NY during the return period.
   Applicable return policy applies to each purchase. See Microsoft Terms of
   Sale for terms applicable to Microsoft Store purchases. Promotional items
   given, or discounted products bought with, a qualifying product are not valid
   or must be returned if the qualifying product is returned. For Surface
   purchases, you may be entitled to additional benefits under the Microsoft
   Store Promise for Surface; the Microsoft Experience Center honors the
   Microsoft Store Promise for Surface. Microsoft reserves the right to modify
   or discontinue offers at any time. Other exclusions and limitations may
   apply. 


WHY SHOP FOR YOUR BUSINESS AT MICROSOFT STORE

Consider us your trusted business advisor. From expert support to free virtual
training, we’re here to help.


BUY MORE, SAVE MORE

Whether it’s 5 PCs or 500, our special business pricing ensures you’ll get
greater savings the more you purchase.

Call us at 866-425-4709


TRUSTED MICROSOFT ADVISORS

From assessing your business needs to assisting with setup and troubleshooting,
we're here to help.

Contact us


FLEXIBLE PAYMENT OPTIONS

Financing with Surface All Access for Business and payment plans help take the
stress out of shopping for your business.

Learn about financing options


FREE VIRTUAL PROFESSIONAL WORKSHOPS AND TRAINING

Our interactive virtual workshops and training sessions are taught live by
Microsoft Store associates that'll help enhance your productivity.

Sign up for workshops


PROTECT YOUR INVESTMENT

Every Surface device comes with a minimum one-year warranty for hardware defects
and malfunctions,4 plus technical support options. To maximize your Surface
investment, you may want more.

Learn about Microsoft Service Offerings


FREE SHIPPING AND RETURNS

Enjoy free 2-3 day shipping and 30-day returns, with 60-day returns for
Surface.**

Learn about shipping Learn about returns


CONNECT WITH A PRODUCT EXPERT

Whether you’ve got a headcount of three or 300, our product experts are here to
help you find optimal tech solutions for your business. We’ll help you compare
and choose the best hardware, software, and resources that will work within your
budget. And once you’re ready, we can get you up to speed with product training
sessions.

Learn more


OUR PRICE PROMISE

If you make a purchase from Microsoft Store and we lower the price within 30
days, we’ll refund you the difference. Enjoy our price promise for up to 60 days
on Surface devices. Some exclusions may apply.2
Contact us for a price adjustment
 * [1] Warranties, extended service plans, and Terms & Conditions for your
   device
 * [2] Offer valid on purchases of Surface devices made at Microsoft Store in
   select markets within 60 days from purchase (“Offer Period”). Excludes
   Surface Hub. Offer not valid on purchases made at third party retailers.
   Customer is eligible for price adjustment only if 1) Customer purchases a
   Surface device during the Offer Period, 2) the price of that Surface is
   reduced during the Offer Period, and 3) Customer requests a price adjustment
   while the Surface price is reduced and in-stock for purchase. Customer must
   contact Microsoft Store Sales and Support with order number and any other
   information requested by the Microsoft Store Sales representative for price
   adjustment. Credit will be provided to Customer in same method of payment
   (credit card use will be credited to original card). Offer limited to 5
   devices per eligible customer in total during the Offer Period and a maximum
   of one price adjustment per device. Void where prohibited or restricted by
   law. Microsoft reserves the right to modify or discontinue offers at any
   time. Other exclusions and limitations may apply.
 * [3] Up to 10% discount when applicable. This special discount may not be
   combined with any other offer or promotion.
 * [4] Without prejudice to any legal (statutory) rights to which you may be
   entitled under your local law, this Warranty lasts for one year from the date
   of original purchase from Microsoft or an authorized retailer or reseller.
 * [5] Microsoft Complete for Surface: For covered defects and/or accidental
   damage, maximum of two (2) claims. Each claim is subject to a $49
   deductible. Microsoft Complete for Xbox: For mechanical breakdowns and/or
   accidental damage claims, maximum of: one (1) Xbox console replacement; two
   (2) Xbox One standard controller replacements OR one (1) Xbox Elite
   Controller replacement (whichever is applicable to your purchase); and one
   (1) associated power supply unit with attaching cords replacement, when such
   are originally supplied by Microsoft within a single, all-in-one packaged
   purchase. Microsoft Complete for Type Cover and Microsoft Complete for Xbox
   Elite Controller: For covered defects and/or accidental damage, maximum of
   one (1) claims.
 * [6] With approval of Citizens One Line of Credit at 0% APR and 24-month term.
   Subject to individual credit approval. Total payment amount from $599.76;
   taxes, shipping, and other charges are extra and may vary (estimated retail
   price with Xbox Series S console; prices will vary by console and
   retailer). See the Citizens One Line of Credit Agreement for full terms and
   conditions.

 * *Offer valid on purchases of Surface devices made at Microsoft Store in
   select markets within 60 days from purchase (“Offer Period”). Excludes
   Surface Hub. Offer not valid on purchases made at third party retailers.
   Customer is eligible for price adjustment only if 1) Customer purchases a
   Surface device during the Offer Period, (2) the price of that Surface is
   reduced during the Offer Period, and 3) Customer requests a price adjustment
   while the Surface price is reduced and in-stock for purchase. Customer must
   contact Microsoft Store Sales and Support with order number and any other
   information requested by the Microsoft Store Sales representative for price
   adjustment. Credit will be provided to Customer in same method of payment
   (credit card use will be credited to original card). Offer limited to 5
   devices per eligible customer in total during the Offer Period and a maximum
   of one price adjustment per device. Void where prohibited or restricted by
   law. Microsoft reserves the right to modify or discontinue offers at any
   time. Other exclusions and limitations may apply.
   
   **Extended return offer period available with Surface devices purchased from
   Microsoft Store in select markets. Return process must be started within 60
   days after customer received the device. Not available for purchases by
   reseller customers. Extended return offer period limited to 5 device returns
   total per eligible customer. Excludes Surface Hub. Void where prohibited or
   restricted by law. Microsoft reserves the right to modify or discontinue
   offers at any time. Other exclusions and limits may apply. Microsoft Store
   return policy applies to extended returns. See applicable Microsoft Terms of
   Sale for more information.


WHY SHOP FOR SCHOOL AT MICROSOFT STORE

Save up to 10% with our student discount3 and use your school email address to
get Office 365 for free.


SPECIAL DISCOUNT FOR STUDENTS, PARENTS, AND EDUCATORS

K-12 and higher education students, parents, and faculty are eligible year-round
for an education discount up to 10% off select products, including Surface
devices.3

Shop now


FREE EXPERT HELP

Get free expert help with shopping, orders, product training, and more.

Contact us


FREE VIRTUAL WORKSHOPS

Learn from knowledgeable Microsoft Store associates in real time with free
online classes and events that are designed to help improve your skills for
working, teaching, and studying from anywhere.

Find a workshop


FREE SHIPPING AND 60-DAY RETURNS

Enjoy free shipping to home, campus, wherever—plus free 60-day returns on any
eligible product purchased between now and September 11, 2022.[4]

Learn about shipping Learn about returns


OUR PRICE PROMISE

If you make a purchase from Microsoft Store and we lower the price within 30
days, we’ll refund you the difference. Enjoy our price promise for up to 60 days
on Surface devices. Some exclusions may apply.2
Contact us for a price adjustment


COMPLETE PEACE OF MIND

Keep your new device up and running with Microsoft Complete.1 Get accidental
damage protection5 from drops, spills, and cracked screens. If something goes
wrong, you’re covered—simple as that. 
Learn more


OUR PROMISE TO SURFACE CUSTOMERS

Get the most from your new Surface with free shipping, extended free returns,
flexible financing, and remote learning options.

Learn more about our promise


GET OFFICE 365 FOR FREE

Use your school email address to get Office 365 Education for free, including
Word, Excel, PowerPoint, OneNote, and Microsoft Teams.

Get started


EXPLORE FLEXIBLE PAYMENT OPTIONS

We invite you to take advantage of new ways to pay for your Microsoft Store
purchases.

Learn more
 * [1] Warranties, extended service plans, and Terms & Conditions for your
   device
 * [2]Offer valid on purchases of Surface devices made at Microsoft Store in
   select markets within 60 days from purchase (“Offer Period”). Excludes
   Surface Hub. Offer not valid on purchases made at third party retailers.
   Customer is eligible for price adjustment only if 1) Customer purchases a
   Surface device during the Offer Period, (2) the price of that Surface is
   reduced during the Offer Period, and 3) Customer requests a price adjustment
   while the Surface price is reduced and in-stock for purchase. Customer must
   contact Microsoft Store Sales and Support with order number and any other
   information requested by the Microsoft Store Sales representative for price
   adjustment. Credit will be provided to Customer in same method of payment
   (credit card use will be credited to original card). Offer limited to 5
   devices per eligible customer in total during the Offer Period and a maximum
   of one price adjustment per device. Void where prohibited or restricted by
   law. Microsoft reserves the right to modify or discontinue offers at any
   time. Other exclusions and limitations may apply.
 * [3] Up to 10% discount when applicable. This special discount may not be
   combined with any other offer or promotion.
 * [4]Available with eligible consumer purchases only made at Microsoft Store
   online in the U.S. (including Puerto Rico) and Canada, and at the Microsoft
   Experience Center in New York from 7/11/22 – 9/11/22. Return process must be
   started within 60 days after customer receives the device. Business,
   commercial, and reseller customer purchases not eligible. Items purchased
   from Microsoft Store can be returned by contacting online Customer Service by
   chat or phone at 877-696-7786 or by visiting the Microsoft Experience Center
   in NY. Items purchased from Microsoft Experience Center can only be returned
   by visiting the Microsoft Experience Center in NY during the return period.
   Applicable return policy applies to each purchase. See Microsoft Terms of
   Sale for terms applicable to Microsoft Store purchases. Promotional items
   given, or discounted products bought with, a qualifying product are not valid
   or must be returned if the qualifying product is returned. For Surface
   purchases, you may be entitled to additional benefits under the Microsoft
   Store Promise for Surface; the Microsoft Experience Center honors the
   Microsoft Store Promise for Surface. Microsoft reserves the right to modify
   or discontinue offers at any time. Other exclusions and limitations may
   apply. 
 * [5] Microsoft Complete for Surface: For covered defects and/or accidental
   damage, maximum of two (2) claims. Each claim is subject to a $49
   deductible. Microsoft Complete for Xbox: For mechanical breakdowns and/or
   accidental damage claims, maximum of: one (1) Xbox console replacement; two
   (2) Xbox One standard controller replacements OR one (1) Xbox Elite
   Controller replacement (whichever is applicable to your purchase); and one
   (1) associated power supply unit with attaching cords replacement, when such
   are originally supplied by Microsoft within a single, all-in-one packaged
   purchase. Microsoft Complete for Type Cover and Microsoft Complete for Xbox
   Elite Controller: For covered defects and/or accidental damage, maximum of
   one (1) claims.

 * *Available with eligible consumer purchases only made at Microsoft Store
   online in the U.S. (including Puerto Rico) and Canada, and at the Microsoft
   Experience Center in New York from 7/11/22 – 9/11/22. Return process must be
   started within 60 days after customer receives the device. Business,
   commercial, and reseller customer purchases not eligible. Items purchased
   from Microsoft Store can be returned by contacting online Customer Service by
   chat or phone at 877-696-7786 or by visiting the Microsoft Experience Center
   in NY. Items purchased from Microsoft Experience Center can only be returned
   by visiting the Microsoft Experience Center in NY during the return period.
   Applicable return policy applies to each purchase. See Microsoft Terms of
   Sale for terms applicable to Microsoft Store purchases. Promotional items
   given, or discounted products bought with, a qualifying product are not valid
   or must be returned if the qualifying product is returned. For Surface
   purchases, you may be entitled to additional benefits under the Microsoft
   Store Promise for Surface; the Microsoft Experience Center honors the
   Microsoft Store Promise for Surface. Microsoft reserves the right to modify
   or discontinue offers at any time. Other exclusions and limitations may
   apply. 
   
   **Offer valid on purchases of Surface devices made at Microsoft Store in
   select markets within 60 days from purchase (“Offer Period”). Excludes
   Surface Hub. Offer not valid on purchases made at third party retailers.
   Customer is eligible for price adjustment only if 1) Customer purchases a
   Surface device during the Offer Period, (2) the price of that Surface is
   reduced during the Offer Period, and 3) Customer requests a price adjustment
   while the Surface price is reduced and in-stock for purchase. Customer must
   contact Microsoft Store Sales and Support with order number and any other
   information requested by the Microsoft Store Sales representative for price
   adjustment. Credit will be provided to Customer in same method of payment
   (credit card use will be credited to original card). Offer limited to 5
   devices per eligible customer in total during the Offer Period and a maximum
   of one price adjustment per device. Void where prohibited or restricted by
   law. Microsoft reserves the right to modify or discontinue offers at any
   time. Other exclusions and limitations may apply.

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