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LEVI’S USE OF AI TO ‘INCREASE DIVERSITY’ IS WILDLY TONE-DEAF

Mar 29, 2023
Jaron Schneider


Last week, Levi Strauss was heavily criticized for its decision to start using
digital models generated by artificial intelligence (AI) instead of using that
investment to hire more real people, especially since it was done under the
guise of “diversity.”




The announcemed partnership with AI-model generation company Lalaland.ai was
very likely not received the way the company hoped. Peter Ramsey, best known as
the director for 2018’s Spider-Man: Into the Spiderverse, put the general public
sentiment the best: “Very efficient, Levi’s! Laziness, cheapness, and cynicism
all in one stroke.”












Levi’s would very likely have received some negative pushback if it had simply
left the announcement at using AI to generate models, but the emphasis on doing
so as a means to increase diversity is particularly tone-deaf and the source of
much of the outrage.

When reached for comment, Levi’s told PetaPixel that it hadn’t quite figured out
what the integration of Lalaland.ai would look like for the brand yet and also
attempted to assuage fears that it would replace humans entirely.



“I’d like to emphasize this will not replace or impact photoshoots, this is
purely supplemental to our current ways of working,” a Levi’s representative
said.

Unfortunately, that misses the point. Sure, it’s great to hear that humans won’t
be entirely replaced by robots, but the fact that Levi’s chose to invest any
amount of money in AI-generated, fake people instead of using those resources to
find and hire real, actual humans is the problem. It is especially problematic
when the stated goal of using Lalaland.ai is to increase the diversity of their
models.

“We know our consumers want to shop with models who look like them, and we
believe our models should reflect our consumers, which is why we’re continuing
to diversify our human models in terms of size and body type, age, and skin
color,” the company representative says.

“Lalaland.ai’s technology, and AI more broadly, can potentially assist us by
supplementing models and publishing images of our products on a range of body
types more quickly, while we coordinate photoshoots with live models and
finalize website assets. Additionally, it can help to increase the number of
models per product, which is generally one model right now.”

Levi’s says that the goal for this partnership is to allow the brand to expand
the number of models that each line of clothing has so that customers have a
higher chance of seeing clothes on a “person” that more closely resembles them.
As of now, the company basically only has one model per line. Levi’s
spokesperson is doing a lot of heavy lifting here to try and soften the blow,
but there is a factor that the company isn’t addressing.

PetaPixel asked Levi’s specifically why hiring more models was not a viable
solution to this problem. The company confirmed receipt of the question but,
unsurprisingly, never provided a response.







> this is disgusting from the self-congratulatory "diversity win!" perspective,
> but also think about how MANY jobs this impacts: models. stylists. production
> assistants. photographers. these decisions in aggregate, across multiple
> companies, will destroy entire career tracks. https://t.co/iVIuXXw7TI
> 
> — stillorangecrushed (@stilloranged) March 25, 2023







Levi’s very likely did not respond to this question because the answer is pretty
obvious: there is no good reason why AI would have to be used in this case as
opposed to finding real human models. The powers that be at Levi’s determined
that it’s more efficient, and likely cheaper, to go this route than to deal with
actual people.

The response to what Levi’s is doing has been nearly unanimous: this is not a
move to celebrate.
















> So just entire swaths of models are going to be unemployed so Levi's can cut
> costs, but they actually thought the better move was to reframe it as
> "expanding diversity" because if they have to start hiring diverse models
> they'd rather just not hire ANY models. https://t.co/Dmrny4hDHd
> 
> — David Wentworth Art (@ WonderCon A-48) (@ArtofDavidW) March 26, 2023





> This is like the 5th article this week talking about some company deciding to
> go all in on replacing massive swaths of its work force with AI
> 
> Remember when people kept saying “oh but REAL companies would NEVER replace
> real people just to rely on AI! You’re overreacting!”
> 
> 😒 https://t.co/c3HBEXpX61
> 
> — Barbera Dieselbrain 🔞 (@Krypttids) March 25, 2023





Will this decision by Levi’s make their visual content more diverse? Absolutely.
Is this the right way to do it? Arguably no.

AI is a hot topic right now, and not for the best reasons. While it is
incredibly powerful, it can also be abused very easily. While there are those
who will use it for misinformation, perhaps what we should also be aware of is
how ready corporations are to take money from a diverse set of customers —
whether this be diversity of skin tone or body type — but will jump at the
chance to avoid having to actually work with them in order to make that sale.

Peter Ramsey is right.



Levi’s seems to at least understand that it didn’t do a good job with
communication on this initiative, as seen in a large apologetic addition to its
press release dated yesterday. However, the core issues with the company’s plan
to use AI remain unanswered.

You know what would be great, Levi’s? How about you hire more photographers of
different backgrounds and use them to photograph more models of different sizes
and ethnicities? Until you actually act on “commitments to diversity,” you’re
just blowing hot air. Using AI to make fake people that look “different” than
your typical models isn’t increasing diversity — it’s grandstanding.

--------------------------------------------------------------------------------

This story is part of PetaPixel’s weekly newsletter Clipped Highlights.

--------------------------------------------------------------------------------


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Editorial, Opinion
ai, aimodels, artificialintelligence, digitalfashionstudio, editorial, jeans,
lalaland, lalalandai, levis, levistraussandco, opinion

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