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Watch the keynote about AI and the future of collections here by our CEO Ian
Madrid.

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OVER 20 YEARS OF COLLECTION EXPERTISE

Tech-enabled debt
collection workforce

S.P. Madrid is a tech-enabled, human powered debt collection agency,
specializing in efficient and ethical call, field and legal collections, with a
team of over 1,700 skilled agents across the Philippines, Singapore, and UAE.

Singapore

•

Manila

•

Dubai

A multi-award winning firm and the Philippines' leading innovator in the
collections sector. Experience unmatched recovery outcomes and professional
integrity with our seamless, borderless solutions – no added complexity, just
results.



Trusted by Brand Partners
like HSBC, BDO and more…

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Your Strategic Ally in Comprehensive
Collection Solutions

Get to know more

Compliance-Centric Collections

S.P. Madrid is a collections agency prioritizing compliance and ethical debt
recovery. Using innovative technology, we ensure all operations and data meet
industry regulatory standards.

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Thriving Company Culture

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API-Integrated Collections

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In-house Credit Verificator App

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SERVICES

S.P. Madrid offers comprehensive debt recovery solutions, leveraging advanced
digital strategies for pre-legal and legal resolutions, ensuring efficiency and
professionalism.

Call Collection

We use expert communication techniques to recover outstanding debts through
phone calls, maintaining professionalism and compliance with regulations.





Field Collection

Our experienced agents personally visit debtors to negotiate and collect overdue
payments, enhancing the chances of successful recovery.





Credit Investigation

We provide in-depth credit investigations to assess a debtor's financial
standing and history, enabling informed decisions about debt recovery
strategies.





Legal Collections

When necessary, we initiate legal action to recover debts, leveraging our legal
expertise to maximize collections while adhering to all legal requirements.





Vehicle Repossession

We offer efficient and lawful vehicle repossession services to recover
outstanding auto loans or leases on behalf of our clients.





Housing Foreclosure

Our specialized team manages the complex process of housing foreclosure,
ensuring the legal and regulatory aspects are handled appropriately to recover
debts related to real estate.





Data-Driven Debt Recovery and
Machine Learning for Debt Resolution

At S.P. Madrid, success
doesn't happen by chance.



It is from day to day commitment to
produce results




Our Tech Stack

Powered Exclusively by Texxen

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TALK TO US

About how we integrate with your

current systems.




ABOUT US

With 20 years of excellence in debt collection in the Philippines, S.P. Madrid
has a proven track record of effective strategies and ethical practices of
recovery, extending from pre-legal to legal.




Our team, armed with advanced digital tools to offer customized solutions that
protect your interests and uphold dignified relations.




Choose experience; choose S.P. Madrid.

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FREQUENTLY ASKED QUESTION

Is S.P. MADRID compliant with the local debt collection regulations?



Can S.P. MADRID handle our international debt collections?



Can your AI systems be tailored to my business needs?



How do I get started with S.P. MADRID for debt recovery or legal assistance?


CONTACT US

Your path to resolution
starts here.

info@spmadrid.com



Makati City, Philippines 1226
17th Floor Chatham House,
Rufino St., Salcedo Village

Singapore

•

Dubai



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