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EXPLORE “ EXPERIENCE THE EXPERIENCE (NOT OUR REAL TAGLINE) HOME TOGETHER OUR STUDIO OUR WORK OUR BLOG PODCASTS CONTACT THE GOODS EXPERIENCE DESIGN INTERFACE DESIGN ONLINE LEARNING BRAND DEVELOPMENT SALES PAGES THE QUICKIES SOCIAL MEDIA DOCUMENT DESIGN LOGO DEVELOPMENT PACKAGING DESIGN DIGITAL TEARDOWN HELLO THERE WE DESIGN BETTER EXPERIENCES FOR YOUR CUSTOMERS, USERS, READERS AND EMPLOYEES (AKA HUMANS). SPECIFICALLY, WE (RE)DESIGN PRODUCTS, SERVICES, INTERFACES AND WORKFLOWS, AND POSITION YOU IN THE MARKET WITH NEW BUSINESS MODELS AND SUSTAINABLE STRATEGIES. AS WE MAY ALL FIND OURSELVES PEACING-OUT LIKE THE DODO SOON, WE WORK WITH COMPANIES WHO DO GOOD THINGS IN OUR WORLD. We're a small studio collaborating with growing businesses on experiences - whether with your clients or staff. We solve problems internally and externally, eliminate bottlenecks, increase profitability, create happier customers, teams & business owners, and make everything look pretty darn good. Often this takes form in customer research and development, brand strategy, workflow development, onboarding, learning management programs, eCommerce, product lines and business modelling. You might hear the terms design thinking, circular design, CX & EX design, systems thinking and human centred design flung around a lot. We strategically work from service design through to UX design. x WE MAKE LOTS OF STUFF FOR CLIENTS. WE ALSO MAKE AND COLLABORATE ON OUR OWN PROJECTS TOO. 1. 2. 3. 4. 5. PROCESSES & STRATEGY * DIGITAL & TECH STRATEGY * SERVICE BLUEPRINTING * WORKFLOWS & LIFECYCLES * SYSTEMS & PROCESSES * ONBOARDING USER EXPERIENCE * CUSTOMER DEVELOPMENT * RESEARCH & ANALYSIS * PRODUCT DEVELOPMENT * CUSTOMER JOURNEYS * WIREFRAMING & PROTOTYPING CREATIVE * BRANDING & IDENTITY * LAUNCH MARKETING * INTERFACE DESIGN * COLLATERAL & PRODUCTS * ART DIRECTION 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Our projects WE SPEND HALF OUR TIME ON INTANGIBLES (INNOVATION, STRATEGY, RESEARCH, CUSTOMER DEVELOPMENT & PROCESSES) AND THE OTHER ON PROTOTYPING, PRODUCT DEVELOPMENT, MARKETING CAMPAIGNS AND VISUAL DESIGN. September 2019 -------------------------------------------------------------------------------- ENGLISH IS EXCELLENT FOR MANY THINGS, BUT USER EXPERIENCE IS NOT ONE OF THEM Any language that includes through, though, thought, drought, cough, tough, plough, thorough and hiccough - all pronounced differently - has not been made with the user in mind! August 2019 -------------------------------------------------------------------------------- DESIGNING AN OFFICE FOR WOMEN In a world led by men, and designed for men, there's a few tweaks we really need. November 2018 -------------------------------------------------------------------------------- BECOMING MORE VALUABLE Everyone in business tells you the easiest way to make more money is to increase your prices. That, or you need to sell more - which works if you also have superhuman skills and can add more hours to your day! WE’RE IN OUR ELEMENT PARTNERING UP WITH BUSINESSES & ORGANIZATIONS WHO UNDERSTAND THAT THE EXPERIENCES YOU PROVIDE - BOTH TO YOUR CUSTOMERS AND INSIDE YOUR COMPANY - IS WHAT YOU SETS YOU APART, ALLOWS YOU TO GROW, AND MAKES THIS SUSTAINABLE AND WORTH IT. WE WOULD LOVE TO CHAT WITH YOU AND UNDERSTAND YOUR BUSINESS, YOUR GOALS, AND YOUR THOUGHTS ON THE FUTURE. PLUS OUR JOKES COME ACROSS A LOT BETTER WHEN WE HANG OUT TOGETHER VIRTUALLY OR IN-REAL-LIFE (MOSTLY BECAUSE WE’RE LAUGHING AT OURSELVES). PINTEREST INSTAGRAM FACEBOOK WORKING ON... An ecommerce store, innovation strategy, learning management system, charitable giving, system development and kids education. Work with us OUR WORLD Nowhere & Everywhere Skwoodle Kids Is this you? EXPLORE Our studio Case studies Read articles Manifesto Podcasts TOGETHER Experience Design Interface Design Online Learning Digital Teardown Content Creation Crafted with fruity tea and free range pixels. All views expressed are with the caveat and understanding of the privileged position we are lucky to write them from. Copyright © 2020 | Identity Division Co | Terms & Conditions | Privacy Policy | hello (at) identitydivision.co