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Submitted URL: http://av-info.faa.gov/sdrX/
Effective URL: https://av-info.faa.gov/sdrX/
Submission Tags: falconsandbox
Submission: On July 08 via api from US — Scanned from DE
Effective URL: https://av-info.faa.gov/sdrX/
Submission Tags: falconsandbox
Submission: On July 08 via api from US — Scanned from DE
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<ul class="navbar-nav mr-auto">
<li class="nav-item"> <a class="nav-link small" href="https://www.transportation.gov/">United States Department of Transportation</a> </li>
</ul>
<ul class="navbar-nav ml-auto ">
<li class="nav-item"><a class="nav-link small" href="https://www.transportation.gov/about">About DOT</a></li>
<li class="nav-item"><a class="nav-link small" href="https://www.transportation.gov/our-activities">Our Activities</a></li>
<li class="nav-item"><a class="nav-link small" href="https://www.transportation.gov/areas-of-focus">Areas of Focus</a></li>
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<li class="nav-item mt-2 "> <img src="/SDRX/img/logos/FAA-logo.svg" height="50" width="50" alt="FAA logo" class="img-fluid "> </li>
<li class="nav-item "> <a class="nav-link white-text font-weight-bold" href="https://www.faa.gov">
<p class="h2-responsive ">FAA</p>
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<li class="nav-item ml-5"> <a class="nav-link white-text font-weight-normal ">
<p class="h2-responsive " style="letter-spacing: -2px;">Service Difficulty Reporting System (SDRS)</p>
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Welcome Guest!
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<a class="white-text" href="mailto:9-AMC-SDR-ProgMgr@faa.gov">Contact</a></span></p>
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<li class="nav-item "> <a class="nav-link white-text font-weight-bold" href="/SDRX/FAQ.aspx">FAQs</a></li>
<li class="nav-item "> <a class="nav-link white-text font-weight-bold" href="/SDRX/WhatsNew.aspx">What's New?</a> </li>
<li class="nav-item "> <a class="nav-link white-text font-weight-bold" href="/SDRX/References.aspx">References</a> </li>
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<p class="h3-responsive font-weight-bold text-center">Welcome to the Service Difficulty Reporting System Site</p>
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<h5 class="card-title font-weight-bold">What is SDRS?</h5>
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<a href="#" data-toggle="tooltip" title="The Service Difficulty Program provides the aviation community with a means to share reports of failures, malfunctions, or defects on aeronautical products. The objective of this program is to achieve prompt correction of conditions adversely affecting continued airworthiness of aeronautical products. To accomplish this objective, reports are collected, processed, and stored in the FAA Service Difficulty Reporting System database by the Aviation Data Systems Branch, AFS-620, in Oklahoma City, OK.">
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<tspan x="10" y="25" fill="rgb(115,115,115)" font-family="Arial" font-size="14" font-weight="400" style="white-space:pre;text-transform:none" letter-spacing="-.302">Service Difficulty Program</tspan>
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<a href="#" data-toggle="tooltip" title="General aviation community who choose to participate voluntarily may use the FAA Form 8010-4, Malfunction or Defect Report to submit a report of a failure, malfunction, or defect to the FAA, which is acceptable to the FAA, but not preferred. The preferred method is to submit them through our website. These reports should be submitted directly to the Aviation Data Systems Branch, AFS-620, in Oklahoma City, Oklahoma for the processing by sending them to the following mailbox: 9-AMC-SDR-ProgMgr@faa.gov">
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<a href="#" data-toggle="tooltip" title="For completing the forms/reports, please go to our Resource section. You can also contact the Aviation Data Systems Branch for questions or additional information by sending them an email to the following mailbox: 9-AMC-SDR-ProgMgr@faa.gov">
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<tspan x="37" y="25" fill="rgb(61,61,61)" font-family="Arial" font-size="14" font-weight="400" style="white-space:pre;text-transform:none" letter-spacing="-.302">Form Completion</tspan>
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<a href="#" data-toggle="tooltip" title="The reporting criteria for the submission of “Reportable SDR Occurrences” for CFR Part 91K program managers, air carrier certificate holders, air operator holders, and repair stations are defined in the Federal Aviation Regulations, which are contained in the following sections of the Title 14, Code of Federal Regulation (CFR) Sections 91.1415, 121.703, 125.409, 135.415, and 145.221.">
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<a href="#" data-toggle="tooltip" title="The Service Difficulty Reporting System helps improve aviation safety. Whether it is a voluntary submission or a regulatory submission, it is very valuable. We rely on your feedback. Say something and let us know when you see something that could potentially cause a safety hazard. We are in the process of rebuilding the SDRS Quality Control (QC) application and SDRS website to make them more “user friendly” and to give you a better tool to help monitor the safety of your aircraft.">
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<div class="col-6 col-md-6 col-sm-6">
<h5 class="card-title font-weight-bold">General Aviation Reporting (Voluntary Submissions)</h5>
<div class="FAA-Light rounded">
<div class="card-body">
<p class=" font-weight-bold h6-responsive ">Malfunction or Defect reports</p>
<p class=" card-text small mt-n2">You can electronically submit Malfunction or Defect reports.</p>
<div class="service-link w-75 mt-4 pt-2 pb-2 white-text text-center font-weight-normal font-small"><a class="white-text" href="./SubmissionsGeneralAviation.aspx">Create a Malfunction or Defect Report</a> </div>
</div>
</div>
<div class="FAA-Light rounded mt-4">
<div class="card-body">
<p class=" font-weight-bold h6-responsive ">Search All Processed Reports (Malfunction or Defect and Service Difficulty Reports)</p>
<p class=" card-text small mt-n2">You have the ability to search and review all processed reports.</p>
<div class="service-link w-75 mt-4 pt-2 pb-2 white-text text-center font-weight-normal font-small "><a class="white-text" href="./Query.aspx">Search All Processed Reports</a></div>
</div>
</div>
</div>
<div class="col-4 mt-5 ">
<div class="FAA-Light rounded mt-n3 pb-2 mb-5">
<div class="card-body pb-2">
<p class=" font-weight-bold h6-responsive ">Resources</p>
<ul class="list-unstyled mt-n2 mb-2 ">
<li><a id="ctl00_pageContentPlaceHolder_HyperLink1" class="font-weight-bold small" href="Documents/ac20-109a.pdf" target="_blank">AC 20-109A</a></li>
<li><a href="./References.aspx" class=" font-weight-bold small">View reference documents</a> </li>
<li><a id="ctl00_pageContentPlaceHolder_HyperLink2" class="font-weight-bold small" href="Documents/Instructions%20for%20Single%20Submission.pdf" target="_blank">Instructions for Single Submission</a></li>
<li><a id="ctl00_pageContentPlaceHolder_HyperLink3" class="font-weight-bold small" href="Documents/Batch%20File%20Instruction%202021.xlsx" target="_blank">Instructions for Batch Submission</a></li>
<li><a id="ctl00_pageContentPlaceHolder_hlLookupTablesZip" class="font-weight-bold small" href="Documents/SDRS%20Look-Up%20Tables.zip" target="_blank">Look-up Tables</a></li>
<li><a href="http://av-info.faa.gov/Feedback/" class=" font-weight-bold small">Provide Feedback to AFS-620</a></li>
<li><a id="ctl00_pageContentPlaceHolder_HyperLink4" class="font-weight-bold small" href="Documents/SDRSQRG.pdf" target="_blank">SDRS Quick Reference Guide</a></li>
</ul>
<p class=" font-weight-bold h6-responsive ">Other Links</p>
<ul class="list-unstyled mt-n2 mb-2 ">
<li><a href="https://drs.faa.gov" class=" font-weight-bold small">Dynamic Regulatory System (DRS)</a> </li>
<li><a href="https://www.faa.gov/aircraft/" class=" font-weight-bold small">FAA Aircraft Information</a> </li>
<li><a href="https://www.faa.gov/forms/" class=" font-weight-bold small">FAA Forms</a> </li>
</ul>
</div>
</div>
</div>
</div>
</section>
<section class="container">
<p class="h4-responsive font-weight-bold text-left">Air Carriers, Air Operators, and Repair Stations Reporting (Regulatory Submissions)</p>
<div class="row mt-2">
<div class="col-6">
<!--this login view is so we can resize the CFR Part div based on login status so it matches the div to its right -->
<div class="FAA-Light rounded rounded pb-0">
<div class="card-body pb-2">
<p class=" font-weight-bold h6-responsive ">CFR Part 121, 125, 135, 91K, and 145 Only!</p>
<ul class="list-unstyled mt-n2 ">
<li>
<a id="ctl00_pageContentPlaceHolder_lvLinks_hlCreateNewAccount" class="red-text font-weight-bold font-small" href="Secured/NewAccount.aspx">Need an Account? Click Here.</a>
</li>
<li>
<a class="font-weight-bold font-small" href="/SDRX/Secured/Login.aspx">Login to Access:</a>
<ul>
<li> Create Service Difficulty Report </li>
<li> Batch SDR Upload </li>
<li> Recent Submission List </li>
</ul>
</li>
<li class="mt-2"><a href="https://avssp.faa.gov/avs/afs600/UAS-IPP/SitePages/Home.aspx" class="font-weight-bold font-small">UAS- Part 135 Holders (faa.gov)</a></li>
</ul>
</div>
</div>
</div>
<div class="col-6">
<div class="FAA-Light rounded pb-0 ">
<div class="card-body pb-2 ">
<p class=" font-weight-bold h6-responsive ">Reference Regulatory Requirements</p>
<ul class="list-unstyled mt-n2 ">
<li class="mt-2"><a href="https://drs.faa.gov/browse/excelExternalWindow/9e2bebc3-af38-46c2-ae09-a951037695ec" target="_blank" class=" font-weight-bold font-small ">91.1415</a> </li>
<li class="mt-2"><a href="https://drs.faa.gov/browse/excelExternalWindow/7aac4eb1-510e-445d-b047-a30889d76f3b" target="_blank" class=" font-weight-bold font-small ">121.703</a> </li>
<li class="mt-2"><a href="https://drs.faa.gov/browse/excelExternalWindow/10a1d841-cf8c-482c-b869-4396246482ff" target="_blank" class=" font-weight-bold font-small ">125.409</a></li>
<li class="mt-2"><a href="https://drs.faa.gov/browse/excelExternalWindow/fe863870-7059-4127-b07e-38de238ddc5c" target="_blank" class=" font-weight-bold font-small ">135.415</a> </li>
<li class="mt-2"><a href="https://drs.faa.gov/browse/excelExternalWindow/f3acd783-5622-4e3b-9187-ed462be22f81" target="_blank" class="font-weight-bold font-small">145.221</a></li>
</ul>
</div>
</div>
</div>
</div>
<div class="row mt-2">
<div class="col-6">
<div class=" rounded ">
<div class="card-body">
<p class="h4-responsive font-weight-bold text-left"><i class="fas fa-question-circle "></i> FAQ</p>
<p class="card-text small ">
<span class="font-weight-bold">Q. <span id="ctl00_pageContentPlaceHolder_FAQRepeater_ctl00_lblQuestion"> Can I attached photographs or documents when I submit a Service Difficulty Report or Malfunction/Defect Report? </span>
<br> A.</span>
<span id="ctl00_pageContentPlaceHolder_FAQRepeater_ctl00_lblAnswer"> At this time you can’t attached photographs or supporting documents. Please send your attachments to the following mailbox
(<a href="mailto:9-AMC-SDR-ProgMgr@faa.gov">9-AMC-SDR-ProgMgr@faa.gov</a>) and make sure you provide the Unique Control Number, date of submission, or Aircraft Registration. </span>
<br>
</p>
<br>
<p class="card-text small ">
<span class="font-weight-bold">Q. <span id="ctl00_pageContentPlaceHolder_FAQRepeater_ctl02_lblQuestion"> How do I submit supplemental information to a report that was previously submitted? </span>
<br> A.</span>
<span id="ctl00_pageContentPlaceHolder_FAQRepeater_ctl02_lblAnswer"> Fill out the new record using the same Unique Control Number as the original record. We will be able to pull up both records up and update the original
record with the supplemental (new) information in problem description field to alleviate any confusion. For assistance, please send us an email to the following mailbox
(<a href="mailto:9-AMC-SDR-ProgMgr@faa.gov">9-AMC-SDR-ProgMgr@faa.gov</a>). </span>
<br>
</p>
<br>
<p class="card-text small ">
<span class="font-weight-bold">Q. <span id="ctl00_pageContentPlaceHolder_FAQRepeater_ctl04_lblQuestion"> How do I submit a report for “Components” only? </span>
<br> A.</span>
<span id="ctl00_pageContentPlaceHolder_FAQRepeater_ctl04_lblAnswer"> If a 145 Repair Stations is only working on components and not the actual aircraft, simply fill out all of the information about the defective part of the
component in Section 5 (Specific Part or Structure Causing Difficulty) and give the component information in Section 6 (Component/Assembly That Includes Defective Part). You can submit the record without the aircraft,
engine, or propeller information. </span>
<a id="ctl00_pageContentPlaceHolder_FAQRepeater_ctl04_hlFAQ" class="font-weight-bold " href="FAQ.aspx#ctl00_pageContentPlaceHolder_FAQRepeater_ctl04_lblQuestion">MORE INFO</a>
<br>
</p>
<a href="./FAQ.aspx" class=" font-weight-bold small " data-toggle="collapse" data-target="#collapseExample1" aria-expanded="false" aria-controls="collapseExample1"> SHOW MORE </a>
</div>
<!-- Collapsible element -->
<div class="collapse mt-n3" id="collapseExample">
<p class="card-text small ml-4 "><span class="font-weight-bold">Q. How do I submit a "Component Only" SDR?<br> A.</span> For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit
component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly
That Includes Defective Part). </p>
</div>
<!-- / Collapsible element -->
</div>
</div>
<div class="col-6">
<div class=" rounded">
<div class="card-body">
<p class="h4-responsive font-weight-bold text-left"><i class="far fa-newspaper"></i> What's New in SDR</p>
<p class="card-text small ">
<b style="padding-top:15px;padding-bottom:15px;">
<span id="ctl00_pageContentPlaceHolder_WhatsNewRepeater_ctl00_lblDate">
Decemeber 2021
</span></b>
<br>
<br>
<span id="ctl00_pageContentPlaceHolder_WhatsNewRepeater_ctl00_ParagraphRepeater_ctl00_lblParagraph"> Based on user feedback from the site re-design, we have add a "SDRS Quick Reference Guide". It is accessible in the Resources
panel on the upper right-hand part of the landing page. </span>
<br>
<br>
<span id="ctl00_pageContentPlaceHolder_WhatsNewRepeater_ctl00_ParagraphRepeater_ctl02_lblParagraph"> We value your input. Send us your comments/feedback to the following mailbox:
<a href="mailto:9-AMC-SDR-ProgMgr@faa.gov">9-AMC-SDR-ProgMgr@faa.gov</a>
<br>
<br>
</span>
</p>
<hr>
<br>
<p class="card-text small ">
<b style="padding-top:15px;padding-bottom:15px;">
<span id="ctl00_pageContentPlaceHolder_WhatsNewRepeater_ctl02_lblDate">
October 2021
</span></b>
<br>
<br>
<span id="ctl00_pageContentPlaceHolder_WhatsNewRepeater_ctl02_ParagraphRepeater_ctl00_lblParagraph"> We are happy to announce our newly redesigned website. We hope you find it easier to use and navigate. We have updated our
reference material and will continue to update it with the latest updates. </span>
<br>
<br>
<span id="ctl00_pageContentPlaceHolder_WhatsNewRepeater_ctl02_ParagraphRepeater_ctl02_lblParagraph"> On the next release, we will be implementing validation rules to the single submission reporting and the batch file
processing. This will help improve the data quality and accuracy of your submitted reports; therefore, expediting the processing of your reports. </span>
<br>
<br>
<span id="ctl00_pageContentPlaceHolder_WhatsNewRepeater_ctl02_ParagraphRepeater_ctl04_lblParagraph"> We currently have a 20,000 record backlog; however, we will be adding additional resources to help us process the reports. We
will have some major improvements coming in the very new future. We appreciate your patience and support. </span>
<br>
<br>
<span id="ctl00_pageContentPlaceHolder_WhatsNewRepeater_ctl02_ParagraphRepeater_ctl06_lblParagraph"> We value your input. Send us your comments/feedback to the following mailbox:
<a href="mailto:9-AMC-SDR-ProgMgr@faa.gov">9-AMC-SDR-ProgMgr@faa.gov</a>
<br>
<br>
</span>
</p>
<a href="./WhatsNew.aspx" class=" font-weight-bold small " data-toggle="collapse" data-target="#collapseExample1" aria-expanded="false" aria-controls="collapseExample1"> SHOW MORE </a>
</div>
<!-- / Collapse buttons -->
<!-- Collapsible element -->
<div class="collapse mt-n3" id="collapseExample1">
<p class="card-text small ml-4 "><span class="font-weight-bold">Q. How do I submit a "Component Only" SDR?<br> A.</span> For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit
component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly
That Includes Defective Part). </p>
</div>
</div>
</div>
</div>
</section>
</div>
</div>
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</div>-->
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</form>Text Content
* United States Department of Transportation * About DOT * Our Activities * Areas of Focus * * FAA * Service Difficulty Reporting System (SDRS) Welcome Guest! Sign In Search Reports Contact * Home * FAQs * What's New? * References Welcome to the Service Difficulty Reporting System Site WHAT IS SDRS? Service Difficulty Program Service Difficulty Report Malfunction or Defect Report Form Completion Reportable Occurrences Improve Aviation Safety GENERAL AVIATION REPORTING (VOLUNTARY SUBMISSIONS) Malfunction or Defect reports You can electronically submit Malfunction or Defect reports. Create a Malfunction or Defect Report Search All Processed Reports (Malfunction or Defect and Service Difficulty Reports) You have the ability to search and review all processed reports. Search All Processed Reports Resources * AC 20-109A * View reference documents * Instructions for Single Submission * Instructions for Batch Submission * Look-up Tables * Provide Feedback to AFS-620 * SDRS Quick Reference Guide Other Links * Dynamic Regulatory System (DRS) * FAA Aircraft Information * FAA Forms Air Carriers, Air Operators, and Repair Stations Reporting (Regulatory Submissions) CFR Part 121, 125, 135, 91K, and 145 Only! * Need an Account? Click Here. * Login to Access: * Create Service Difficulty Report * Batch SDR Upload * Recent Submission List * UAS- Part 135 Holders (faa.gov) Reference Regulatory Requirements * 91.1415 * 121.703 * 125.409 * 135.415 * 145.221 FAQ Q. Can I attached photographs or documents when I submit a Service Difficulty Report or Malfunction/Defect Report? A. At this time you can’t attached photographs or supporting documents. Please send your attachments to the following mailbox (9-AMC-SDR-ProgMgr@faa.gov) and make sure you provide the Unique Control Number, date of submission, or Aircraft Registration. Q. How do I submit supplemental information to a report that was previously submitted? A. Fill out the new record using the same Unique Control Number as the original record. We will be able to pull up both records up and update the original record with the supplemental (new) information in problem description field to alleviate any confusion. For assistance, please send us an email to the following mailbox (9-AMC-SDR-ProgMgr@faa.gov). Q. How do I submit a report for “Components” only? A. If a 145 Repair Stations is only working on components and not the actual aircraft, simply fill out all of the information about the defective part of the component in Section 5 (Specific Part or Structure Causing Difficulty) and give the component information in Section 6 (Component/Assembly That Includes Defective Part). You can submit the record without the aircraft, engine, or propeller information. MORE INFO SHOW MORE Q. How do I submit a "Component Only" SDR? A. For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly That Includes Defective Part). What's New in SDR Decemeber 2021 Based on user feedback from the site re-design, we have add a "SDRS Quick Reference Guide". It is accessible in the Resources panel on the upper right-hand part of the landing page. We value your input. Send us your comments/feedback to the following mailbox: 9-AMC-SDR-ProgMgr@faa.gov -------------------------------------------------------------------------------- October 2021 We are happy to announce our newly redesigned website. We hope you find it easier to use and navigate. We have updated our reference material and will continue to update it with the latest updates. On the next release, we will be implementing validation rules to the single submission reporting and the batch file processing. This will help improve the data quality and accuracy of your submitted reports; therefore, expediting the processing of your reports. We currently have a 20,000 record backlog; however, we will be adding additional resources to help us process the reports. We will have some major improvements coming in the very new future. We appreciate your patience and support. We value your input. Send us your comments/feedback to the following mailbox: 9-AMC-SDR-ProgMgr@faa.gov SHOW MORE Q. How do I submit a "Component Only" SDR? A. For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly That Includes Defective Part). U.S. Department of Transportation Federal Aviation Administration 800 Independence Avenue, SW Washington, DC 20591 (866) TELL-FAA | (866) 835-5322 * Privacy * Accessibility * Version 2.0.2