Submitted URL: http://support-ai.digicelgroup.com/
Effective URL: https://support-ai.digicelgroup.com/hc/en-us
Submission: On March 09 via manual from BR — Scanned from DE

Summary

This website contacted 12 IPs in 3 countries across 7 domains to perform 49 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is support-ai.digicelgroup.com.
TLS certificate: Issued by R3 on January 30th 2024. Valid for: 3 months.
This is the only time support-ai.digicelgroup.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 2 104.16.51.111 13335 (CLOUDFLAR...)
3 7 104.16.53.111 13335 (CLOUDFLAR...)
19 104.18.72.113 13335 (CLOUDFLAR...)
2 104.18.70.113 13335 (CLOUDFLAR...)
3 2606:4700::68... 13335 (CLOUDFLAR...)
1 4 65.9.66.61 16509 (AMAZON-02)
5 18.66.147.121 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 13.33.187.24 16509 (AMAZON-02)
1 2001:4860:480... 15169 (GOOGLE)
7 18.66.147.47 16509 (AMAZON-02)
49 12
Apex Domain
Subdomains
Transfer
21 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2184
p13.zdassets.com — Cisco Umbrella Rank: 43811
theme.zdassets.com — Cisco Umbrella Rank: 11166
494 KB
13 ada.support
static.ada.support — Cisco Umbrella Rank: 9448
rollout.ada.support — Cisco Umbrella Rank: 8649
digicel.ada.support
159 KB
12 digicelgroup.com
support-ai.digicelgroup.com
www.digicelgroup.com — Cisco Umbrella Rank: 583098
18 KB
3 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 29
region1.google-analytics.com — Cisco Umbrella Rank: 2089
21 KB
3 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 228
41 KB
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 40
83 KB
1 zendesk.com
support-digicel-bb-play.zendesk.com
839 B
49 7
Domain Requested by
11 theme.zdassets.com support-ai.digicelgroup.com
p13.zdassets.com
8 static.zdassets.com support-ai.digicelgroup.com
static.zdassets.com
8 support-ai.digicelgroup.com 4 redirects static.zdassets.com
support-ai.digicelgroup.com
7 digicel.ada.support static.ada.support
digicel.ada.support
5 static.ada.support support-ai.digicelgroup.com
static.ada.support
4 www.digicelgroup.com 1 redirects support-ai.digicelgroup.com
static.zdassets.com
3 cdnjs.cloudflare.com support-ai.digicelgroup.com
2 www.google-analytics.com support-ai.digicelgroup.com
www.google-analytics.com
2 p13.zdassets.com support-ai.digicelgroup.com
1 region1.google-analytics.com www.googletagmanager.com
1 rollout.ada.support static.ada.support
1 www.googletagmanager.com www.google-analytics.com
1 support-digicel-bb-play.zendesk.com 1 redirects
49 13
Subject Issuer Validity Valid
support-bb-play.digicelgroup.com
R3
2024-01-30 -
2024-04-29
3 months crt.sh
zdassets.com
E1
2024-03-03 -
2024-06-01
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-07-03 -
2024-07-02
a year crt.sh
*.dgc-prod.maplewave.com
Amazon RSA 2048 M02
2023-11-07 -
2024-12-05
a year crt.sh
*.ada.support
Amazon RSA 2048 M02
2023-12-01 -
2024-12-29
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2024-02-19 -
2024-05-13
3 months crt.sh

This page contains 4 frames:

Primary Page: https://support-ai.digicelgroup.com/hc/en-us
Frame ID: 5D02211F8D38B33806632FFCCD03D1B6
Requests: 39 HTTP requests in this frame

Frame: https://support-ai.digicelgroup.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/aeb70db32f0f/main.js
Frame ID: 58371FFEADDC706D468B9D2EEBF20449
Requests: 2 HTTP requests in this frame

Frame: https://digicel.ada.support/embed/x-storage/e9a4287/index.html
Frame ID: 8578229430CD6204F3E909AEC966D6EA
Requests: 3 HTTP requests in this frame

Frame: https://digicel.ada.support/embed/button/e9a4287/index.html
Frame ID: 01C5FFAB1D01EBD7EEBACAF1EA8ED25B
Requests: 5 HTTP requests in this frame

Screenshot

Page Title

Mobile - Anguilla

Page URL History Show full URLs

  1. http://support-ai.digicelgroup.com/ HTTP 301
    https://support-ai.digicelgroup.com/ HTTP 302
    https://support-ai.digicelgroup.com/hc HTTP 301
    https://support-ai.digicelgroup.com/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /etc\.clientlibs/

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • moment(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

49
Requests

92 %
HTTPS

33 %
IPv6

7
Domains

13
Subdomains

12
IPs

3
Countries

813 kB
Transfer

2265 kB
Size

8
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://support-ai.digicelgroup.com/ HTTP 301
    https://support-ai.digicelgroup.com/ HTTP 302
    https://support-ai.digicelgroup.com/hc HTTP 301
    https://support-ai.digicelgroup.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 12
  • https://www.digicelgroup.com/content/dam/digicel/Zendesk/digicel-theme-gradient.css HTTP 301
  • https://www.digicelgroup.com/content/dam/digicel/zendesk/digicel-theme-gradient.css
Request Chain 20
  • https://support-digicel-bb-play.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/111e8e6e01b3952840fd6ff2ae791fb522c67b19/v2/host-without-iframe.js
Request Chain 31
  • https://support-ai.digicelgroup.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support-ai.digicelgroup.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/aeb70db32f0f/main.js

49 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support-ai.digicelgroup.com/hc/
Redirect Chain
  • http://support-ai.digicelgroup.com/
  • https://support-ai.digicelgroup.com/
  • https://support-ai.digicelgroup.com/hc
  • https://support-ai.digicelgroup.com/hc/en-us
46 KB
11 KB
Document
General
Full URL
https://support-ai.digicelgroup.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
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accept-language
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Response headers

cache-control
max-age=0, public
cf-cache-status
MISS
cf-ray
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content-encoding
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content-language
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content-type
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date
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nel
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protocol
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report-to
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x-zendesk-origin-server
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Redirect headers

cache-control
max-age=0, public
cf-cache-status
DYNAMIC
cf-ray
8619cb743c936a76-TXL
content-language
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content-type
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date
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location
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protocol
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report-to
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strict-transport-security
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x-ua-compatible
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x-xss-protection
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50 KB
9 KB
Stylesheet
General
Full URL
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Requested by
Host: support-ai.digicelgroup.com
URL: https://support-ai.digicelgroup.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support-ai.digicelgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

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x-amz-version-id
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content-encoding
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last-modified
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server
cloudflare
etag
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vary
Accept-Encoding
report-to
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content-type
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access-control-allow-headers
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9 KB
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Stylesheet
General
Full URL
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Requested by
Host: support-ai.digicelgroup.com
URL: https://support-ai.digicelgroup.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

accept-language
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Referer
https://support-ai.digicelgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

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x-amz-version-id
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last-modified
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cloudflare
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122 KB
21 KB
Stylesheet
General
Full URL
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Requested by
Host: support-ai.digicelgroup.com
URL: https://support-ai.digicelgroup.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

date
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strict-transport-security
max-age=0
content-encoding
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cf-cache-status
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nel
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90 KB
33 KB
Script
General
Full URL
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Requested by
Host: support-ai.digicelgroup.com
URL: https://support-ai.digicelgroup.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
Sat, 09 Mar 2024 08:46:29 GMT
x-amz-version-id
M0nYGmp_fOouEdj7VQbACqyOhLSeoaSC
content-encoding
br
cf-cache-status
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56 KB
11 KB
Stylesheet
General
Full URL
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Requested by
Host: support-ai.digicelgroup.com
URL: https://support-ai.digicelgroup.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
Sat, 09 Mar 2024 08:46:29 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=15780000
age
293641
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
10134
last-modified
Mon, 04 May 2020 16:10:08 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03e60-dff5"
vary
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1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
date
Sat, 09 Mar 2024 05:03:10 GMT
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
13425
x-amz-cf-pop
FRA60-P4
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 09 Feb 2024 18:23:24 GMT
server
AmazonS3
etag
W/"39efae25f7132e20ac0d740f8b2ac5a5"
vary
Accept-Encoding
content-type
text/javascript
cache-control
172800
x-amz-cf-id
tSiSDUfqD26B4X12Zz1aBzoaJSrO6JVJLUY5LuuGrPw6dgnRP6fPJQ==
sentry.b6985341d53aea5af72f.js
digicel.ada.support/embed/x-storage/e9a4287/ Frame 8578
83 KB
25 KB
Script
General
Full URL
https://digicel.ada.support/embed/x-storage/e9a4287/sentry.b6985341d53aea5af72f.js
Requested by
Host: digicel.ada.support
URL: https://digicel.ada.support/embed/x-storage/e9a4287/index.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.147.47 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-147-47.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://digicel.ada.support/embed/x-storage/e9a4287/index.html
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

x-amz-version-id
pxQPS2NeZIKVYeDAt02vyZrfW2GYeFKu
content-encoding
gzip
via
1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
date
Fri, 08 Mar 2024 09:46:18 GMT
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
82814
x-amz-cf-pop
FRA60-P4
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 09 Feb 2024 18:23:24 GMT
server
AmazonS3
etag
W/"aa693fab6d2dbff1fc92249379687a31"
vary
Accept-Encoding
content-type
text/javascript
cache-control
172800
x-amz-cf-id
VWpg-OIRip_kZcn3wU6Px-I9GG3AqSeGfR8JG7yktdqq5NnCq63ztQ==
index.js
digicel.ada.support/embed/x-storage/e9a4287/ Frame 8578
23 KB
9 KB
Script
General
Full URL
https://digicel.ada.support/embed/x-storage/e9a4287/index.js
Requested by
Host: digicel.ada.support
URL: https://digicel.ada.support/embed/x-storage/e9a4287/index.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.147.47 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-147-47.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
c7777d14e17975ed2b2e5ca7da41d934af2efe0cc99f03eaa370b11aa231459d
Security Headers
Name Value
Strict-Transport-Security max-age=63072000; includeSubdomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://digicel.ada.support/embed/x-storage/e9a4287/index.html
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

x-amz-version-id
d5oaTuylOP3B38OkmjoJzku4GwWu50uK
content-encoding
gzip
via
1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
date
Sat, 09 Mar 2024 07:06:17 GMT
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
6015
x-amz-cf-pop
FRA60-P4
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 09 Feb 2024 18:23:24 GMT
server
AmazonS3
etag
W/"b8236386f9d250630ec7e4868c6a05cf"
vary
Accept-Encoding
content-type
text/javascript
cache-control
172800
x-amz-cf-id
tWGnbdjD2_Iq4nLeSBYHqTYA8LneOy3j3xy8N9mDb0Zudm4o_HWoFQ==
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static.ada.support/images/ Frame 01C5
1 KB
1 KB
Image
General
Full URL
https://static.ada.support/images/a4221e09-4dc9-46b8-a20a-65a566b242a1.svg
Requested by
Host: support-ai.digicelgroup.com
URL: https://support-ai.digicelgroup.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.147.121 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-147-121.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Security Headers
Name Value
Content-Security-Policy default-src 'none'; media-src https://static.ada.support
Strict-Transport-Security max-age=63072000; includeSubdomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://digicel.ada.support/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.111 Safari/537.36

Response headers

date
Sat, 09 Mar 2024 07:57:56 GMT
x-amz-version-id
mB3yaFIMyiJXFC1whnbPa8IEwVCCLpm9
content-encoding
gzip
content-security-policy
default-src 'none'; media-src https://static.ada.support
via
1.1 5b21c56dde1a436b4b6766d2406627d2.cloudfront.net (CloudFront)
strict-transport-security
max-age=63072000; includeSubdomains; preload
age
2916
x-amz-cf-pop
FRA60-P4
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Thu, 30 Jun 2022 03:33:04 GMT
server
AmazonS3
etag
W/"16843919ca2a620deb259f9f3fa5a7e3"
access-control-max-age
3000
access-control-allow-methods
GET, HEAD
content-type
image/svg+xml
access-control-allow-origin
*
access-control-expose-headers
ETag
vary
Accept-Encoding
x-amz-cf-id
dhmMSQb8FKH15tkU3HXqpXjYkF3pgXiEXRXXEEASnhrabUd0YCyFAA==

Verdicts & Comments Add Verdict or Comment

41 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 function| $ function| jQuery string| GoogleAnalyticsObject function| ga object| IPv6 object| punycode object| SecondLevelDomains function| URI function| moment function| _ object| Storages function| initMultiLevelMenu object| uri object| Diziana object| ns object| module function| getAssetURLById function| setIcon string| templateName string| searchPlaceholder object| adaSettings object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n string| __AdaEmbedLoaderVersion boolean| __AdaEmbedLoaderScriptLoaded object| adaEmbed object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| dataLayer object| __SENTRY__ boolean| __AdaEmbedLoaded object| google_tag_manager

8 Cookies

Domain/Path Name / Value
.support-ai.digicelgroup.com/ Name: __cfruid
Value: caaff039702b30a3a7358067b5f89922a6f16946-1709973988
support-ai.digicelgroup.com/ Name: _help_center_session
Value: cWtSR2hqZ2N4MnRQMTJqRXFjVHIrYnM1ZW42U2pSY0RlR2xadzlURy82UmJrTWIxOFhyVkdsUkJQamNMbWowdFgrMVAwVytSb2tGdmhIRnd0Z3lPSmc9PS0tc2pxUmpvTE9QSkFFbU85UGlRWFJ1dz09--4cccc3f20475c93c0ebfc576bfeac4fcd4c27961
.support-digicel-bb-play.zendesk.com/ Name: __cfruid
Value: f359e3b3b7ee2263186b7f27ed1f296d9123fc74-1709973989
.digicelgroup.com/ Name: _ga
Value: GA1.2.1799684308.1709973991
.digicelgroup.com/ Name: _gid
Value: GA1.2.1364658717.1709973991
.digicelgroup.com/ Name: _gat
Value: 1
.support-ai.digicelgroup.com/ Name: cf_clearance
Value: _DtzyyJG4ytLakHlkPj_5Jt6UIMmnHrlOUE.8pkghgI-1709973990-1.0.1.1-p3n4bxczObuwxLRimfotNsppTLKU4Cnt9Vd.xisJUA853m48YaPlUx.kRMQgbwb8xjAugVuRCfll1QPWORoRJQ
.digicelgroup.com/ Name: _ga_ERQZWMKDYT
Value: GS1.2.1709973991.1.0.1709973991.0.0.0

4 Console Messages

Source Level URL
Text
other warning URL: https://support-ai.digicelgroup.com/hc/en-us
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
network error URL: https://www.digicelgroup.com/etc.clientlibs/digicel-redesign/clientlibs/clientlib-base.min.css
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://www.digicelgroup.com/content/dam/digicel/zendesk/digicel-theme-gradient.css
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://www.digicelgroup.com/etc.clientlibs/digicel-redesign/clientlibs/clientlib-base.min.js?_=1709973989837
Message:
Failed to load resource: the server responded with a status of 404 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdnjs.cloudflare.com
digicel.ada.support
p13.zdassets.com
region1.google-analytics.com
rollout.ada.support
static.ada.support
static.zdassets.com
support-ai.digicelgroup.com
support-digicel-bb-play.zendesk.com
theme.zdassets.com
www.digicelgroup.com
www.google-analytics.com
www.googletagmanager.com
104.16.51.111
104.16.53.111
104.18.70.113
104.18.72.113
13.33.187.24
18.66.147.121
18.66.147.47
2001:4860:4802:32::36
2606:4700::6811:180e
2a00:1450:4001:812::2008
2a00:1450:4001:828::200e
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