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Freddy Feedback
Features Pricing Examples Get started for free Login
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EXAMPLES

FEATURES

PRICING



GET STARTED FOR FREE

LOGIN

Do you know where your customers get stuck?

Or what they really like?


TURN FEEDBACK INTO


BETTER PRODUCTS


Get started for free

No credit card required

These companies turn feedback into better products

APPSIGNAL

Improves their

Documentation

PINGPING.IO

Improves their

User dashboard

DRIVING TESTS

Improves their

E-learning material

APOLLO GRAPHQL

Improves their

Documentation

SPOTTOCAMP

Improves their

Website content

LIOMED

Improves their

Product information


HOW IT WORKS

Step 1


ASK YOUR CUSTOMERS

Get feedback on your product, features, onboarding, documentation and more.

What you'll ❤️

Modern, minimal design

Fun to fill out for your customers (that's rare!)

Tons of customization options

Customers can take a screen capture and draw on it NEW

Show live demo

Step 2


DISCOVER INSIGHTS

Use our powerful dashboard to see what your customers like and don't like.

What you'll ❤️

It's your customers talking directly to you

Attach any custom data, like a user's email address

Share feedback with your team



Step 3


BETTER PRODUCT, HAPPY CUSTOMERS

Join companies like AppSignal and PingPing that go from feedback to better
products to happy customers.

Get started for free

Free 30 day trial • No credit card required



Wes Oudshoorn

Co-founder and Product Lead

APPSIGNAL

"We implemented Freddy Feedback on our documentation pages. We now receive a
weekly email with feedback about things that are unclear and need improvement.
Before Freddy Feedback, we were not getting any feedback at all from our
visitors. It was easy to implement and support was really helpful. 10/10 would
recommend!"


BUILD BETTER PRODUCTS BASED ON CUSTOMER FEEDBACK

Get started for free

No credit card required


THE HIGHLIGHTS

We have a big feature list, but these are the features that our customers use
the most to turn feedback into better products.





DELIGHT YOUR CUSTOMERS


OUT WITH THE BORING, IN WITH THE FUN

Feedback widgets have been boring for long enough. You can pick a 5 star and a
thumbs up/down widget, but you can also delight your customers with beautiful
emojis.

SHARE FEEDBACK


THE WHOLE TEAM ON TOP OF FEEDBACK

Receive feedback by email, in your preferred Slack channel or share on a case by
case basis. You and your team will always be on top of what your customers have
to tell you.



freddyWidget.show({
  custom_fields: {
    user_id: 42,
    email: "42@example.com"
  }
});

GET CONTEXT


ATTACH RELEVANT DATA

With custom fields you can attach data to each response. Our customers use this
in user dashboards (attach an email address), to be able to directly respond to
feedback.

GET VISUAL FEEDBACK


A PICTURE IS WORTH A THOUSAND WORDS

Let your customers take a screen capture and use a pen tool to indicate what
their feedback is about.




DASHBOARD

This is where you'll find all customer feedback and discover insights.



KEY METRICS

See what's working and what's not.

POWER SEARCH

Deep dive into customer feedback to find insights.

TREND ANALYSIS

See if you're getting better over time.


RESPONSES

It's like your customers are talking directly to you.



CUSTOM FIELDS

Attach custom data to responses.

DEVICE INFO

Helps with troubleshooting.

SOURCE URL

See where the feedback came from.

TIMESTAMP

Delight your users by responding quickly.


YOU'LL BE UP AND RUNNING IN NO TIME

30 day free trial

No credit card required

Full support available

Get started for free


DISCOVER MORE

See how our customers use Freddy

Examples

See everything that Freddy can do

Discover all features

See how the dashboard works

Survey insights

Our most powerful feature

Custom fields

Get started

OVERVIEW

Examples

Features

Pricing

SURVEY TYPES

5 star survey

Emoji survey

Net Promoter Score survey

Thumbs survey

Measure CES

Measure CSAT

DASHBOARD

Creating a Survey

Survey Insights

USE CASES

Product Design

Documentation feedback

FEATURE DETAILS

Custom fields

Screen capture

Slack integration

Documentation Blog

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