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Inovaare is proud to be the Diamond Sponsor of the 2024 HICE Annual Conference.
We look forward to engaging with you in Indian Wells this December!


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Logo
 * Home
 * Products
   *  * Appeals & Grievances
      * Appeals & Grievances
      * Provider Dispute Resolution
      * Member Services CRM
     
      * Regulatory Compliance
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      * Corrective Action Plan
      * Regulatory Library
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      * Policies & Procedures
      * Risk Management
     
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      * Internal Audit
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 * Products
   * * Appeals & Grievances
     * Appeals & Grievances
     * Provider Dispute Resolution
     * Member Services CRM
   * * Regulatory Compliance
     * Issue Management
     * Corrective Action Plan
     * Regulatory Library
     * Contract & Policy Tracking
     * Policies & Procedures
     * Risk Management
   * * Audit & Monitoring
     * Internal Audit
     * Internal Monitoring
     * External Audit
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     * Universe Generator
     * FDR Universe Manager
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     * Healthcare Compliance AI
     * Usher
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   * Delegation Oversight
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   * CMS Regulatory Compliance
   * Events & Webinars
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AI-powered Health Plan Solutions for Medicare, Medicaid plans AI-powered Health
Plan Solutions for Medicare, Medicaid plans


INOVAARE



--------------------------------------------------------------------------------


AI-POWERED HEALTHCARE PAYER SOLUTIONS


EMPOWERING HEALTH PLANS WITH POWERFUL OPERATION AND COMPLIANCE SOLUTIONS

Book Free Consultation!



AI-POWERED OPERATION AND COMPLIANCE SOLUTIONS FOR HEALTHCARE PAYERS

 * Appeals & Grievances
 * Audit Readiness
 * Risk & Compliance
 * Data Warehouse
 * Reporting & Analytics


 * APPEALS & GRIEVANCES
   
   Appeals and grievances system with built-in compliance, workforce management
   and one-click universes


 * AUDIT READINESS
   
   CMS universe management system for one-click universe generation and
   on-demand scrubbing of all universe tables for issue identification within
   minutes


 * RISK & COMPLIANCE
   
   The CMS compliance module aligns with the latest CMS updates (i.e., HPMS) and
   helps plans create accurate risk assessments, manage corrective action plans
   (CAPs) and assign delegated tasks.


 * DATA WAREHOUSE
   
   Centralized data repository for on-demand analytics and reporting through
   user-friendly, scalable interfaces that require minimal administration.


 * REPORTING & ANALYTICS
   
   Business intelligence system with advanced reporting and analytics as well as
   ad hoc report and dashboard generation


 * CRM Member/ Provider
 * Appeals & Grievances
 * Audit Readiness
 * Risk & Compliance
 * Data Warehouse
 * Reporting & Analytics


 * CRM MEMBER/PROVIDER
   
   Customer Relationship Management system exclusively focused on the
   operational and regulatory needs of health plan


 * APPEALS & GRIEVANCES
   
   Appeals and grievances system with built-in compliance, workforce management
   and one-click universes


 * AUDIT READINESS
   
   CMS universe management system for one-click universe generation and
   on-demand scrubbing of all universe tables for issue identification within
   minutes


 * RISK & COMPLIANCE
   
   The CMS compliance module aligns with the latest CMS updates (i.e., HPMS) and
   helps plans create accurate risk assessments, manage corrective action plans
   (CAPs) and assign delegated tasks.


 * DATA WAREHOUSE
   
   Centralized data repository for on-demand analytics and reporting through
   user-friendly, scalable interfaces that require minimal administration.


 * REPORTING & ANALYTICS
   
   Business intelligence system with advanced reporting and analytics as well as
   ad hoc report and dashboard generation

Improve Member Experiences

Ensure Faster Issue Resolution

Achieve Continuous Audit Readiness

Mitigate Risk for Better Operational Health

Make Better Decisions with Real-time Reports


APPEALS AND GRIEVANCES

Resolve the disconnect between multiple legacy systems to effectively engage
members at every touchpoint in real time.

 * Adhere to appeals and grievances compliance deadlines and requirements
 * Monitor changes at each state of the complaint process
 * Track and trend sales allegations outcomes

Explore solutions

Click for sound




2:25












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3:17













AUDIT & MONITORING

Efficiently audit and monitor compliance readiness by centralizing and
automating critical processes.

 * View audits and monitor process data in real time
 * Track findings, recommendations and action plans
 * Generate on-demand reports and analytics

Explore solutions


RISK MANAGEMENT

Confidently guide health plans to manage risks relevant to their businesses with
real-time data.

 * Manage contract life cycles
 * Implement contract analytics
 * Track all contract parameters

Explore solutions


AUTOMATE HEALTH PLAN OPERATIONS AND COMPLIANCE MANAGEMENT LIFE CYCLE

Inovaare partners with health plans to deliver AI-driven automation solutions
that populate compliance, operations and analytics tools with real-time data to
guide oversight and generate compliant regulatory reports at the touch of a
button.

 * Drive compliance with the latest regulatory protocols embedded
 * Conduct regular mock audits and monitor process data in real time
 * Improve A&G turnaround times for better member experiences

Request a demo


CLIENT TESTIMONIALS

"We appreciate Inovaare team for working with us and helping to identify ways to
improve our process in the Inovaare platform. We will continue to work with the
team on other opportunities."
Kristi Cooper RN, BSN
Managing Director, Clinical Operations‐Medicare Plans
Advantasure
"I feel we made the right choice with Inovaare as they have been an incredible
partner. The scrubbers and platform were tested during CMS TMP reviews and our
CMS Comprehensive Program Audit last year. Our CPE audit results were excellent,
and we had no findings. Authentic team and platform that works!"
Mayra R. Campuzano, CHC
Vice President, Compliance Officer
Doctors Healthcare Plans Inc
"Thank you to all involved. It's a great first step in improving our
efficiencies. This is a partnership, and we appreciate the support."
Connie Minerich
Senior Vice President, Operations
Advantasure
"I just want to take a minute more of your time to let you know how grateful I
am for your partnership and support. I recognize how much effort you put into
responding promptly (even when it is isn’t necessary!), making sure I am
informed of changes, walking me through how to do things when needed, etc. You
are very knowledgeable and always willing to help, which I very much appreciate.
You are also kind, patient, and friendly, so a pleasure to work with. Simply
stated, thank you! Thank you for everything you do."
A Senior Compliance Professional from a Leading U.S. Health Plan
"Thank you for all your hard work, dedication, and selflessness that you give to
our CHG Team. Your commitment to helping our team never seizes to amaze me. You
are always working above and beyond normal expectations to support and improve
our services. The enthusiasm you bring to the table brings a smile to face and
it is such a joy to work with you. With your help we have been able to develop
and implement ideas that will enhance and improve our processes and
productivity."
Daphne Cheney, Corporate Quality Project Coordinator, Community Health Group
(CHG)
"We appreciate Inovaare team for working with us and helping to identify ways to
improve our process in the Inovaare platform. We will continue to work with the
team on other opportunities."
Kristi Cooper RN, BSN
Managing Director, Clinical Operations‐Medicare Plans
Advantasure
"I feel we made the right choice with Inovaare as they have been an incredible
partner. The scrubbers and platform were tested during CMS TMP reviews and our
CMS Comprehensive Program Audit last year. Our CPE audit results were excellent,
and we had no findings. Authentic team and platform that works!"
Mayra R. Campuzano, CHC
Vice President, Compliance Officer
Doctors Healthcare Plans Inc
"Thank you to all involved. It's a great first step in improving our
efficiencies. This is a partnership, and we appreciate the support."
Connie Minerich
Senior Vice President, Operations
Advantasure
"I just want to take a minute more of your time to let you know how grateful I
am for your partnership and support. I recognize how much effort you put into
responding promptly (even when it is isn’t necessary!), making sure I am
informed of changes, walking me through how to do things when needed, etc. You
are very knowledgeable and always willing to help, which I very much appreciate.
You are also kind, patient, and friendly, so a pleasure to work with. Simply
stated, thank you! Thank you for everything you do."
A Senior Compliance Professional from a Leading U.S. Health Plan
"Thank you for all your hard work, dedication, and selflessness that you give to
our CHG Team. Your commitment to helping our team never seizes to amaze me. You
are always working above and beyond normal expectations to support and improve
our services. The enthusiasm you bring to the table brings a smile to face and
it is such a joy to work with you. With your help we have been able to develop
and implement ideas that will enhance and improve our processes and
productivity."
Daphne Cheney, Corporate Quality Project Coordinator, Community Health Group
(CHG)
"We appreciate Inovaare team for working with us and helping to identify ways to
improve our process in the Inovaare platform. We will continue to work with the
team on other opportunities."
Kristi Cooper RN, BSN
Managing Director, Clinical Operations‐Medicare Plans
Advantasure
"I feel we made the right choice with Inovaare as they have been an incredible
partner. The scrubbers and platform were tested during CMS TMP reviews and our
CMS Comprehensive Program Audit last year. Our CPE audit results were excellent,
and we had no findings. Authentic team and platform that works!"
Mayra R. Campuzano, CHC
Vice President, Compliance Officer
Doctors Healthcare Plans Inc
"Thank you to all involved. It's a great first step in improving our
efficiencies. This is a partnership, and we appreciate the support."
Connie Minerich
Senior Vice President, Operations
Advantasure
"I just want to take a minute more of your time to let you know how grateful I
am for your partnership and support. I recognize how much effort you put into
responding promptly (even when it is isn’t necessary!), making sure I am
informed of changes, walking me through how to do things when needed, etc. You
are very knowledgeable and always willing to help, which I very much appreciate.
You are also kind, patient, and friendly, so a pleasure to work with. Simply
stated, thank you! Thank you for everything you do."
A Senior Compliance Professional from a Leading U.S. Health Plan
"Thank you for all your hard work, dedication, and selflessness that you give to
our CHG Team. Your commitment to helping our team never seizes to amaze me. You
are always working above and beyond normal expectations to support and improve
our services. The enthusiasm you bring to the table brings a smile to face and
it is such a joy to work with you. With your help we have been able to develop
and implement ideas that will enhance and improve our processes and
productivity."
Daphne Cheney, Corporate Quality Project Coordinator, Community Health Group
(CHG)

Previous slide
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MARKETS SERVED

EMPOWERING HEALTH PLANS TO SUSTAIN FEDERAL, STATE AND COMMERCIAL COMPLIANCE.

MEDICARE

Centralize MA/MAPD program requirements, automate CMS compliance processes and
monitor compliance initiatives in real time.

Learn more

MEDICAID

Establish and operate effective compliance programs to determine if your
departments and providers meet regulatory requirements.

Learn more

COMMERCIAL

Provide better member service for improved member experience, enhance provider
engagement, and maintain contracted service levels.

Learn more

PBM

Improve compliance and quality management requirement oversight of pharmacy
benefit managers and operations.

Learn more
Watch now

Obtain a quick understanding of how Inovaare drives digital transformation
within the healthcare industry through our growing video library. While some of
our videos are dramatic and others are entertaining, they’re always informative.


VIDEOS


BLOGS

A perspective on recent industry shifts influencing ACA plan operations in
states, which are yet to adopt ACA Medicaid expansion

Access blogs
Join us here


WEBINARS

Experience why Inovaare remains a trusted authority within the healthcare
industry. All presenters are industry thought leaders who make your interests a
priority.


CASE STUDIES

Don’t just take our word for it. Learn how existing Inovaare clients benefit
from Inovaare’s digital transformation, backed up by real-world results.

Explore benefits
Download flyers


COLLATERAL

If you need automated A&G, Regulatory Compliance or CMS Program Audit solutions,
you can find your answers here.

Request eBook

Visit our eBook library and experience why Inovaare is a trusted industry
thought leader. Check back regularly as we will continue to provide unparalleled
insight into Appeals & Grievances and Risk & Compliance best practices.


E-BOOKS

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