www.tescomobile.com Open in urlscan Pro
151.101.193.124  Public Scan

Form analysis
2 forms found in the DOM

GET https://www.tescomobile.com/catalogsearch/result/

<form id="search_mini_form" action="https://www.tescomobile.com/catalogsearch/result/" method="get">
  <div id="algolia-searchbox"><label for="search">Search:</label> <span class="algolia-autocomplete" style="position: relative; display: inline-block; direction: ltr;" id="algolia-autocomplete-tt"><input id="search" type="text" name="q"
        class="input-text algolia-search-input aa-input" autocomplete="off" spellcheck="false" autocorrect="off" autocapitalize="off" placeholder="Search phones, offers &amp; help" role="combobox" aria-autocomplete="list" aria-expanded="false"
        aria-owns="algolia-autocomplete-listbox-0" dir="auto" style="position: relative; vertical-align: top;">
      <pre aria-hidden="true"
        style="position: absolute; visibility: hidden; white-space: pre; font-family: TESCOModern-Regular, Tahoma, sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
    </span><span class="algolia-search-actions"><span id="algolia-glass" class="icon icon-search"></span> <span class="algolia-close"><span class="icon icon-close"></span>
        <div>Close</div>
      </span> <span class="clear-cross clear-query-autocomplete"></span></span></div>
</form>

GET https://www.tescomobile.com/catalogsearch/result/

<form class="ais-SearchBox-form" action="https://www.tescomobile.com/catalogsearch/result/" method="get">
  <input id="algolia-help-searchbox-search" type="search" name="q" class="input-text algolia-help-searchbox-input aa-input" autocomplete="off" spellcheck="false" autocorrect="off" autocapitalize="off"
    placeholder="*more data, upgrade, charges on bill*" role="combobox" aria-autocomplete="both" aria-expanded="false" dir="auto" style="position: relative; vertical-align: top;">
  <button class="ais-SearchBox-submit algolia-help-submit" type="submit" title="Search">Search</button>
  <span class="clear-btn">Clear</span>
</form>

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HELP MENU

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WHAT CAN WE HELP YOU WITH?

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PEOPLE ARE SEARCHING FOR...


KEEP MY NUMBER

It’s really easy to move from your current network to Tesco Mobile, there’s just
a few simple steps to take to bring your number to Tesco Mobile. 


USING MY PHONE ABROAD

For the whole of 2023, if you're travelling to a Home From Home destination,
calling or texting UK mobiles and landlines or using data will be taken from
your monthly allowance. Calling and texting between other Home From Home
destinations is also within your allowance. 

Read more


UNLOCK MY PHONE

To unlock your Tesco Mobile phone, you just need to complete the form below and
then follow the instructions. 


Submit unlock request
 * We don’t charge to unlock Tesco Mobile pay monthly phones or Tesco Mobile pay
   as you go phones. 
 * We’ll text you within 7 days with the code and a link. 
   

 * Unlock a device from another network


HELP LOGGING IN TO MY ACCOUNT

Struggling to log in? Don’t worry - read our tips to help you get back into your
account


FREQUENTLY ASKED QUESTIONS


DO I NEED A NEW SIM WHEN I UPGRADE?

If your new phone takes a different sized SIM you’ll need to keep the new SIM in
your new device and Text SWAP to 23424 from your original SIM card.

If your new phone takes the same SIM card size as your current SIM card, you
don’t need to do a SIM swap. Just take your current SIM card and put it in your
new phone.

More about SIM swaps


WHEN WILL MY NUMBER UPDATE?

Once you’ve given us your PAC or STAC code from your existing network, we’ll
complete your switch to Tesco Mobile within one working day, if you give your
PAC or STAC code to us before 6pm Monday to Thursday. Otherwise it may take
longer, particularly on bank holidays. The most time you’ll have to wait is 5
days. This is the same for all mobile networks.

Switching Help


HOW DO I LINK MY CLUBCARD TO MY PHONE?

To link your phone to your Tesco Clubcard, text CLUBCARD to 28578 free from your
Tesco Mobile phone and follow the instructions.

If you're on pay monthly, you can link your Clubcard in our free Tesco Mobile
app


CAN I TOP-UP FOR SOMEBODY ELSE?

Yes - The easiest way to top-up someone else’s phone for them is online by
selecting the ‘New user’ button and following the instructions.

More about topping up


DOWNLOAD THE TESCO MOBILE APP

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Tesco Mobile Ltd is authorised and regulated by the Financial Conduct Authority
for its credit offering under registration number 723698. You can confirm our
registration on the FCA's website



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