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<form autocomplete="off">
  <div class="modal-body" id="SORTsupport_body">
    <div class="leftPanel" style="width: 295px;">
      <h5 id="h_dialog_new">Help Guide</h5>
      <ul class="sort_help">
        <li>Report an issue about Veritas products or find entitlement? <p class="site_url"><a target="_blank" href="https://www.veritas.com/content/support/en_US/contact-us">Contact Support</a></p>
        </li>
        <li>Interested in Veritas Products? <p class="site_url"><a target="_blank" href="https://www.veritas.com/form/requestacall/requestacall.html?inid=us_veritas_header_contact_sales_requestcall">Veritas Sales</a></p>
        </li>
        <li>Want to download patches? <p class="site_url"><a target="_blank" href="https://www.veritas.com/support/en_US/downloads">Download Center</a></p>
        </li>
        <li>Join Veritas Community? <p class="site_url"><a target="_blank" href="https://vox.veritas.com/">Veritas Open eXchange</a></p>
        </li>
      </ul>
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      <p style="text-align: left; font-size: 14px"><b>For SORT site issues, submit the form below</b></p>
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Text Content

Veritas™ Services and Operations Readiness Tools (SORT)

 * Notifications
 * Help
 * Sign In

SORT

 * PRODUCTS
    * A - G
    * Access
    * Access Appliance
    * Backup Exec
    * Data Insight
    * eDiscovery Platform
    * Enterprise Vault
    * Flex Appliance
   
    * H - N
    * InfoScale and Storage Foundation HA
    * InfoScale for Kubernetes
    * InfoScale Operations Manager
    * NetBackup
    * NetBackup Appliances
    * NetBackup Flex Scale
    * NetBackup IT Analytics
   
    * O - Z
    * Resiliency Platform
    * SaaS Backup
    * Veritas Alta Archiving
    * Veritas Alta SaaS Protection

 * MY SORT
    * Dashboard
    * Dashboard
      Customize to quick access to SORT main features
   
    * For Login Users
    * Reports
      View,export and manage uploaded reports generated by SORT Data Collectors
    * Systems
      View, compare host configurations
    * Notifications
      Subscribe notifications for documents, patches etc
    * Shared Groups
      Create, manage groups to share uploaded reports

 * DOWNLOADS
    * Tools
    * SORT Data Collectors
      Assess installation/upgrade, risks, product deployment
    * Product Utilities
      Utilities for products
   
    * For NetBackup
    * NetBackup Deployment Templates
      Deployment templates for Chef & SCCM
    * NetBackup 2038 Conversion Time Checker
      Estimate time for infinite images conversion
    * NetBackup UTF-8 Checker Tool
      Identify if there are any invalid UTF-8 characters in database
   
    * For InfoScale
    * High Availability Agents
      Filter, view and download HA agents
    * ASL/APM/DDI/DDL
      Filter, view and download ASL/APM/DDI/DDL packages
    * Operations Manager
      Filter, view and download VOM add-ons
    * Ansible Modules
      Ansible modules, playbook
    * SCOM Packs
      Filter, view and download SCOM Packs
    * InfoScale Secure Boot Key
      Public key
    * Vxexplorer
      Gather debugging information about systems for InfoScale

 * KNOWLEDGE BASE
    * Knowledge Base
    * Documents
      Filter, view, download documents for all products
    * Products and Platforms Lookups
      Find out what product versions can be installed on what platforms
    * Product EOSL
      Find out End of Support Life for all products
    * Product Features
      View, compare product features among versions
    * Installation and Upgrade Checklists
      Online checklist, NetBackup, InfoScale, Storage Foundation
    * Risk Assessment Checklists
      Configuration recommendations, NetBackup, InfoScale, Storage Foundation
   
    * For NetBackup
    * NetBackup Compatibility Lists and Checkers
      Compatibility list, database, operating system
    * NetBackup Hotfix and EEB Release Auditor
      Find out the releases which the EEBs are included in
    * NetBackup Status Code
      Search the status code
    * NetBackup Future Platform and Feature Plans
      View the future plans for NetBackup
    * For Backup Exec
    * Software Compatibility List (SCL)
      Compatibility list for operating system, applications and databases,
      VMware and Hyper-V, simplified disaster recovery
    * Hardware Compatibility List (HCL)
      Compatibility list for cloud storage, Disk Targets - OST-Appliance, NDMP
      Platforms
   
    * For InfoScale
    * Hardware Compatibility List (HCL)
      Compatibility list for disk arrays, servers, switches
    * Software Compatibility List (SCL)
      Compatibility list for database
    * Kernel / SRU / TL Lookups
      Find out the certified kernel versions, SRUs and TLs
    * License Calculators
      Core Plus
    * Error Codes
      Search UMIs, solutions
    * Disk Group / Disk Layout Versions
      Find out the disk groups versions and disk layout version for VxVM and
      VxFS
   
    * For Appliances
    * Appliance Compatibility List (ACL)
      Compatibility list for NetBackup Appliances, Flex Appliance etc
    * Appliance UMI Solution Request
      Request a solution for specified Appliance UMI

 * CONTACT US



HOME > WELCOME
To use SORT, JavaScript must be enabled. How to enable JavaScript.

Veritas™ Services and Operations Readiness Tools (SORT) is a set of web-based
tools that optimizes the end to end experience for Veritas products. SORT offers
information for understanding products, eases installation and upgrade, improves
operational efficiency, recommends configurations to align to best practices,
and enables you to manage the products proactively.

 *  →Learn more about SORT

Data Collectors

Prepare for your next installation or upgrade, identify risks, and obtain
product inventory

 →Download Data Collectors
My SORT

Manage reports, track system configurations, and subscribe for real time updates

 →Explore MY SORT
Customer and Partner Engagement Program

Join CPEP to provide feedback during our product development stages

 →Learn about the Program
2024-08-07
SORT 7.1 is available!

SORT has delivered another release with the following update.

 * Provided a way to download Veritas SAP Auto Config Utility at Product
   Utilities 
 * Uploaded NetBackup 10.4 API on SORT
 * Uploaded NetBackup for OpenStack 10.4 API on SORT
 * Updated Appliance Compatibility List for Flex Scale 3.2
 * Added "Late Breaking News and Important Updates about NetBackup Flex
   Appliances" in Specific Article Notification
 * Updated Backup Exec HCL/SCL Checkers for supporting BE 23
   at https://sort.veritas.com/be_hcl_checkers and
   https://sort.veritas.com/be_checkers

FOR INFOSCALE

 * Provided a way to download Veritas SAP Auto Config Utility from SORT at
   Product Utilities
 * AgentPack 2Q2024 Updated on SORT
 * Updated Products and Platforms Lookup for RHEL8 Update 10 for IS 7.4.2, 8.0.2
 * Updated Products and Platforms Lookup with TL support for IS 8.0.2
 * Updated data for InfoScale SCL Central - Databases
 * [PerlDC]Fixed Vxexplorer /etc/vx/cbr/bk folder copied twice
 * [PerlDC]Fixed VRTSExplorer is not collected on Non LVM Filesystem (ie VxFS
   FS) on RHEL 9.x with Infoscale 8.0.2
 * [PerlDC]Fixed Vulnerability scanner CVE-2023-7101 Spreadsheet::ParseExcel
   detected in SORTDC
 * Fixed [WESTPAC BANKING CORP] SORT fails to combine multiple PDR reports into
   one
 * Fixed the feature comparison for InfoScale
 * Updated Auto-Certification Matrix

FOR NETBACKUP


 * SORT updates for NetBackup 10.4  and NetBackup 10.4.0.1
   * Installation and upgrade checklist
   * Documents (Getting started and API references)
   * Carousel image updates
   * Hotfix, EEB etc.  updates
   * Add support of the two releases in WinDC, PerlDC
 * Weekly updates for EEB Auditor, Hotfixes, etc.
   * Fetch latest EEB and hotfix data for SORT
   * Update in WinDC, PerlDC

You can click 'CONTACT US' to send us your feedback. For any feedback on HTML
documents, you can submit the feedback in each section of the HTML documenation.

2024-06-17
NetBackup 10.4.0.1 was generally available!
 * NetBackup 10.4.0.1 was generally available on June 17th, 2024.
   * SORT web (https://sort.veritas.com/netbackup) has been updated to support
     NetBackup 10.4.0.1.
   * Our data collectors have been updated to support NetBackup 10.4.0.1. Please
     go to https://sort.veritas.com/data_collectors to download them.

2024-03-27
NetBackup 10.4 was generally available!
 * NetBackup 10.4 was generally available on March 27th, 2024.
   * SORT web (https://sort.veritas.com/netbackup) has been updated to support
     NetBackup 10.4.
   * Our data collectors have been updated to support NetBackup 10.4. Please go
     to https://sort.veritas.com/data_collectors to download them.

2024-01-25
SORT 7.0 is available!

SORT has delivered a new release with the following update.

 * Polished SORT navigation menu, Data Collector download page
   
 * Enabled new Backup Exec HCL Checkers at
   https://sort.veritas.com/be_hcl_checkers
   * Disk Targets – OST-Appliance
   * NDMP Platforms
     
 * Be able to look up agents by application name, agent name at Agent Lookup and
   it can be accessed at https://sort.veritas.com/agents
   
 * Allowed to search EOSL by product name, product version etc at
   https://sort.veritas.com/eosl
   
 * A simplified license collection for InfoScale - SORT Lite Inventory Collector
   can be downloaded at https://sort.veritas.com/data_collectors

FOR INFOSCALE

 * Updated text and menu order in Windows Data Collectors
   
 * Fixed core count in AIX in UNIX Data Collectors
 * Updated text in Kernel Lookup page
   

FOR NETBACKUP


 * [Web] Supported NetBackup Appliance 5.3
 * [Web] Added text view for Key feature history page:
   https://sort.veritas.com/netbackup/history
 * [Web] Remove EOLed OS from Checklist: Windows 8
 * [Web & DCs] Removed EOSLed version from Checklist and DCs:
   NetBackup/OpsCenter 7.7.3/8.1/8.1.1 and NetBackup Appliance 3.1/3.1.1
 * [Web & DCs] Supported NBU 10.3.0.1
 * [DCs] Extended Check - include the following checks from nbcheck :
   * last catalog backup check
   * missing_binaries_noncritical
   * ea_check
   * selinux_status_check
   * look_for_permissions
   * file_max_check
   * db_files_check
   * acl_support_check
     
 * [DCs] Removed obsolete check: NetBackup PureDisk software
 * [PerlDC] Integrated NetBackup UTF-8 Checker Tool for Red Hat and SUSE Linux
 * [PerlDC] Supported new platforms : Alma Linux 9/8, BC-Linux Euler 21.10,
   BC-Linux BC-Linux 8.2, Red Hat 7/8/9 Power,  SuSE 12/15 Power, Red Hat 8
   z/arch?SuSE 11 z/arch
 * [PerlDC] Fixed the issue for NBU installed directory: use original path as
   installed path installed of attaching 'openv' separately
 * [PerlDC] Extended check for file_max_check and look_for_permissions
   Description issue is fixed
   

You can click 'CONTACT US' to send us your feedback. For any feedback on HTML
documents, you can submit the feedback in each section of the HTML documenation.


 

2024-01-15
NetBackup 10.3.0.1 was generally available!
 * NetBackup 10.3.0.1 was generally available on January 15th, 2024.
   * SORT web (https://sort.veritas.com/netbackup) has been updated to support
     NetBackup 10.3.0.1.
   * Our data collectors have been updated to support NetBackup 10.3.0.1. Please
     go to https://sort.veritas.com/data_collectors to download them.
   * Support Amazon Linux 2 and 2023 as Client in NetBackup 10.3.0.1. You can
     check them in Install and Upgrade Checklist.


+View All News

HIGHLIGHTED FEATURES

Installation and Upgrade Checklist
Risk Assessment Checklist
Documentation
EOSL
Products and Platforms Lookup
Custom Reports Using Data Collectors
License Calculators
High Availability Agents
Kernel / SRU / TL Lookups
Appliance Compatibility List
Backup Exec Software Compatibility List and Checker
Backup Exec Hardware Compatibility List and Checker
NetBackup Hot Fix and EEB Release Auditor
NetBackup Status Code Lookup
NetBackup Operating System Compatibility Checker
NetBackup Database and Application Agent Compatibility Checker
+ More Features

SUPPORTED PRODUCTS

To maximize the benefit of using Veritas products

NetBackup
NetBackup Appliances
NetBackup Flex Scale
Access Appliance
Flex Appliance
NetBackup IT Analytics
InfoScale and Storage Foundation HA
InfoScale for Kubernetes
Backup Exec
Data Insight
Enterprise Vault
eDiscovery Platform
SaaS Backup
Veritas Alta Archiving
Veritas Alta SaaS Protection

PRODUCTS

 * Access Appliance
 * Backup Exec
 * Data Insight
 * Enterprise Vault
 * Flex Appliance
 * InfoScale and Storage Foundation HA
 * InfoScale for Kubernetes
 * NetBackup
 * NetBackup Appliances
 * NetBackup Flex Scale
 * NetBackup IT Analytics
 * SaaS Backup
 * Veritas Alta Archiving
 * Veritas Alta SaaS Protection
 * eDiscovery Platform

MY SORT

 * Dashboard
 * Reports
 * Systems
 * Notifications
 * Shared Groups

DOWNLOADS

 * SORT Data Collectors
 * Product Utilities
 * NetBackup Deployment Templates
 * High Availability Agents
 * ASL/APM/DDI/DDL
 * Operations Manager
 * Ansible Modules
 * SCOM Packs
 * NetBackup 2038 Conversion Time Checker
 * NetBackup UTF-8 Checker Tool
 * InfoScale Secure Boot Key
 * Vxexplorer

KNOWLEDGE BASE

 * Documents
 * Products and Platforms Lookups
 * Product EOSL
 * Product Features
 * Installation and Upgrade Checklists
 * Risk Assessment Checklists
 * NetBackup Compatibility Lists and Checkers
 * NetBackup Hotfix and EEB Release Auditor
 * NetBackup Status Code
 * NetBackup Future Platform and Feature Plans
 * InfoScale Hardware Compatibility List (HCL)
 * InfoScale Software Compatibility List (SCL)
 * Kernel / SRU / TL Lookups
 * License Calculators
 * Error Codes
 * Disk Group / Disk Layout Versions
 * Appliance Compatibility List (ACL)
 * Backup Exec Software Compatibility List (SCL)
 * Backup Exec Hardware Compatibility List (HCL)
 * Appliance UMI Solution Request

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HELP GUIDE

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   Contact Support

 * Interested in Veritas Products?
   
   Veritas Sales

 * Want to download patches?
   
   Download Center

 * Join Veritas Community?
   
   Veritas Open eXchange

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Why Register?



Get notifications about ASLs/APMs, HCLs, patches, and high availability agents

As a registered user, you can create notifications to receive updates about
NetBackup Future Platform and Feature Plans, NetBackup hot fixes/EEBs in
released versions, Array Support Libraries (ASLs)/Array Policy Modules (APMs),
hardware compatibility lists (HCLs), patches and high availability agents. In
addition, you can create system-specific notifications customized to your
environment.

Compare configurations

The Compare Configurations feature lets you compare different system scans by
the data collector. When you sign in, you can choose a target system, compare
reports run at different times, and easily see how the system's configuration
has changed.

Save configurations

After logging in, you can retrieve past reports, share reports with colleagues,
review notifications you received, and retain custom settings. Anonymous users
cannot access these features.

Bulk uploader

As a registered user,you can upload multiple reports, using the Bulk Uploader.