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DISAGREE WE VALUE YOUR PRIVACY We and our partners store and/or access information on a device, such as cookies and process personal data, such as unique identifiers and standard information sent by a device for personalised ads and content, ad and content measurement, and audience insights, as well as to develop and improve products. With your permission we and our partners may use precise geolocation data and identification through device scanning. You may click to consent to our and our partners’ processing as described above. Alternatively you may click to refuse to consent or access more detailed information and change your preferences before consenting. Please note that some processing of your personal data may not require your consent, but you have a right to object to such processing. Your preferences will apply to this website only. You can change your preferences at any time by returning to this site or visit our privacy policy. MORE OPTIONSDISAGREEAGREE * * * Home * News * Insights * Resources * * * * Data ProtectionNews ·3 min read ROLLOUT OF GOOGLE’S AI CHATBOT HELD UP IN EU OVER PRIVACY CONCERNS Scott Ikeda·June 21, 2023 TwitterFacebookLinkedIn Google’s “Bard” AI chatbot is essentially still in a public beta phase, but is becoming more and more accessible around the world: it’s now available in 180 countries in multiple languages, and as of early May became available to the general public without a waitlist. The European Union (EU) members will have to wait a little longer, however, as a data protection impact assessment must first be conducted to address privacy concerns. After several countries in the bloc took issue with ChatGPT’s transparency and handling of user data, the Irish Data Protection Commission (DPC) has opted to take a more cautious approach to assess whether the product is rolling out with any potential General Data Protection Regulation (GDPR) violations in place. Google had originally planned to roll the new AI chatbot out in the region in mid-June. BARD AI CHATBOT FACING GREATER SCRUTINY AFTER CHATGPT MISSTEPS The Irish DPC is the lead regulator for Google, given that it keeps its regional headquarters in Dublin. After being informed of the planned launch of the AI chatbot in the EU, the DPC instructed Google to file a data protection impact assessment (as required by regional privacy laws). That assessment has not yet arrived, and the DPC has informed Google that it will not be launching the product in the bloc just yet. Google has told media outlets that it is in discussion with regulators about privacy concerns, but has not yet provided a specific comment on the documents it has been asked to provide. That means an indefinite wait for the new AI chatbot in EU countries, as it remains unclear exactly what potential violations regulators are concerned about. A general idea is provided by prior issues with ChatGPT that unfolded in recent months. Italy banned the popular AI chatbot over questions about whether it was adequately protecting the personal information of minors and being properly transparent about how general personal data is stored and used. That ban was lifted on May 15 after ChatGPT developer OpenAI committed to addressing the listed privacy concerns, but it has prompted deeper investigations in a number of other EU countries. While it is not formally banned as of yet, Bard is the only one of the broadly available AI chatbots from major tech companies that remains out of reach throughout the EU. Though it remains under investigation by some EU data protection authorities, ChatGPT is now available as are other very similar options such as Bing AI. CHATBOT PRIVACY CONCERNS HAVE YET TO BE SERIOUSLY TESTED BY GDPR COMPLAINTS Regulation is running behind AI chatbots as companies roll them out in “beta” or “test” versions, often lacking the full range of features they will eventually have. But even in these limited “test” forms they are already processing a tremendous amount of personal and sensitive information, and privacy concerns abound as there is often little insight into how this data might be used or where it might unexpectedly pop up. Google Bard is comparable to the already available AI chatbots, but offers several added features such as the ability to have images from the company’s extensive search capabilities attached to responses. However, early tests of it found that it is having similar problems: coming back with factually incorrect answers, not knowing how to discern quality sources of information, and taking excessive amounts of time to answer questions. Its early performance was also markedly worse than that of primary rivals ChatGPT and Bing Chat, often failing to come up with answers to questions that other large language models were able to handle. A long gauntlet of assorted legal challenges await AI chatbots, not the least of which are potential intellectual property violations in its sourcing and the possibility of its training models creating biases. Data privacy concerns appear to be first on the list, however, at least in the EU. Among the other concerns that OpenAI had to address to get ChatGPT re-listed in Italy were the ability of people to access and correct (or remove) their own stored personal data, recourse when the AI somehow generates a “falsity” about someone, and clear establishment of a legal basis to process data under GDPR terms. After being informed of the planned launch of the #AIchatbot in the EU, the DPC instructed Google to file a #dataprotection impact assessment. The launch is waiting on Google to address #privacy concerns. #GDPR #respectdataClick to Tweet The ChatGPT issue prompted the EU’s DPAs to set up a task force to coordinate enforcement, an immediate step toward bloc-wide standards for AI chatbots and penalty terms for potential incidents. The AI Act was also passed last week, creating more formalized review requirements for these apps before they can be made available as well as upholding a ban on real-time biometric identification systems. AI privacy concerns are also presently at the forefront of discussion in the UK, where Prime Minister Rishi Sunak has called for the first global AI safety summit to be held in London sometime in 2023. TwitterFacebookLinkedIn Tags AI ChatbotEUPrivacy Concerns Scott Ikeda Senior Correspondent at CPO Magazine Scott Ikeda is a technology futurist and writer for more than 15 years. He travels extensively throughout Asia and writes about the impact of technology on the communities he visits. Over the last 5 years, Scott has grown increasingly focused on the future landscape of big data, surveillance, cybersecurity and the right to privacy. Related Cyber SecurityNews WAVE OF EMPLOYER CHATGPT BANS CONTINUES AS APPLE RESTRICTS INTERNAL USE OF AI TOOLS June 1, 2023 Data PrivacyNews “CREEPY” SNAPCHAT AI CHATBOT CAN’T BE REMOVED WITHOUT A PAID SUBSCRIPTION May 1, 2023 Data PrivacyNews CITING PRIVACY CONCERNS, WHATSAPP, SIGNAL WAGE MEDIA CAMPAIGN AGAINST UK ONLINE SAFETY BILL April 25, 2023 Cyber SecurityNews SAMSUNG EMPLOYEES FED SENSITIVE DATA TO CHATGPT WHILE USING IT TO CHECK CODE, CREATE PRESENTATIONS April 13, 2023 Data ProtectionNews ITALIAN DPA PUTS A TEMPORARY BAN ON CHATGPT OVER PRIVACY CONCERNS April 4, 2023 Data ProtectionNews EUROPEAN PARLIAMENT COMMITTEE REJECTS PROPOSED EU-US DATA TRANSFER FRAMEWORK February 27, 2023 Data ProtectionNews DLA PIPER ANNUAL GDPR AND DATA BREACH REPORT: 2022 A RECORD YEAR FOR GDPR FINES DESPITE DROP IN BREACH COUNT January 25, 2023 Cyber SecurityNews FUNCTIONING MALWARE WRITTEN BY CHATGPT SPOTTED ON DARK WEB SAYS CHECK POINT RESEARCH January 12, 2023 LATEST NEARLY 10 MILLION DRIVER’S LICENSE HOLDERS EXPOSED IN THE OREGON DMV AND LOUISIANA OMV CYBER ATTACK CISA ALERT: LOCKBIT RANSOMWARE EXTORTED $91 MILLION FROM US ORGANIZATIONS HOW CISOS CAN COPE WITH THE INFORMATION DECENTRALIZATION ERA TEAM CYMRU IS REDEFINING SIMPLICITY AND VISIBILITY IN CYBER THREAT INTELLIGENCE WITH LAUNCH OF PURE SIGNAL SCOUT - Advertisement - LEARN MORE About Contact Our Advertising Privacy Policy Cookie Policy Terms of Use STAY UPDATED Get notified of new articles and relevant events. 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