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Submission Tags: falconsandbox
Submission: On August 22 via api from US — Scanned from DE
Submission Tags: falconsandbox
Submission: On August 22 via api from US — Scanned from DE
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Back to Docusign.com * Get Started * Get Inspiration * * * Get Inspiration * Inspiration Hub * Agreement Insights6 * On-demand6 * Community Spotlights4 * Tips from Docusign11 * Discussion * * * Community * Recently Active Topics * Unanswered Questions * What's New * Community Announcements17 * Community Lounge17 * IAM Applications * Docusign IAM for Sales4 * Docusign IAM for CX3 * Docusign IAM Core4 * Platform Services * Docusign Maestro9 * Docusign Navigator6 * Docusign App Center9 * Data Verification8 * Docusign Admin174 * Docusign Monitor6 * eSignature * Signing1011 * Sending2044 * Templates456 * Branding47 * Configuration930 * CLM * Getting Started24 * Configuration107 * Troubleshooting59 * CLM+7 * Web Forms * General67 * Identify * General34 * DocGen * General23 * Rooms * General46 * Developer * eSignature API172 * Extension Apps6 * Maestro API5 * Web Forms API5 * Embedded Signing20 * Docusign Connect15 * Go-live10 * SDKs26 * Salesforce/Apex Toolkit17 * Mobile SDKs5 * General45 * Extensions * Advanced Web Forms6 * IDV Premier7 * DocGen for eSignature5 * Notary19 * Payments34 * Mobile40 * Integrations * Salesforce181 * Google8 * Microsoft101 * Workday10 * ServiceNow2 * Other93 * Community FAQ Center * Using the Community8 * FAQs4 * Groups * Events * Ideas * FAQs * Learn * * * Customer * Developer * * Ask the Community * Login/Register * Home * Community * eSignature * Signing SIGNING Find answers to your eSignature signing questions. * 1,011 Topics * 2,879 Replies Subscribe When you subscribe we will email you when there is a new topic in this category 1011 Topics Recently Active Most Replies Most views Newest First J JneuhausserNewcomer asked in Signing PDF attached to completed email for only ONE recipient We have a use case that wants on the completed email notifications, to attached the completed signed pdf to only ONE recipient in the signing order. Is this possible? If so, how do you do it? Second question: Regarding attaching the pdf to completed email notifications. Can this ‘rule’ be defined at the template level? ex: Template 1 - yes we want the pdf to be attached to only one role on the template. Template 2 - we do not want any pdf’s attached to any role on the template. Is this possible? 02 N 2 hours ago K Kristin W.Newcomer asked in Signing Signing history view Is there a way to give access to the Signer’s timeline to another person, throughout the process? More than just after final reciept of all signatures? 04 N 3 hours ago J JrsmithNewcomer asked in Signing date/time stamp If I send someone a docusign to sign, does it automatically show the date? If they print the docusign as a pdf, does the date show? Or is it all dateless? 03 A 4 hours ago E EmWill612Newcomer asked in Signing How to Remove Envelope from "Waiting for Others" After One Party Signed Outside of DocuSign I sent an envelope that required signatures from several parties. All but one party signed through DocuSign. One party signed outside of DocuSign, and we've already received the signed document. However, the envelope is still showing as "waiting for others" for that party. What's the best way to get the envelope out of the "waiting for others" status, since we already have the signature? Is there a way to mark that recipient as complete or finalize the envelope without their DocuSign signature? 03 E 4 hours ago T Tony aceNewcomer asked in Signing Resizing Issue or Glitch Hello everyone. I'm adding a textbox to a contract I'm trying to fill out and when i try to resize the text to fit along the according lines it doesn't let me. The selected text box only lets me move it around but does not let me resize it using the expanded arrows on the corners. its like the text box has a fixed size. Is there a fix to this? 17 N 9 hours ago A arielabaruffaldiNewcomer asked in Signing Powerform eSignature is returning an error I have an issue with my docusign account. All the forms are returning this error: Unable to load PowerForm signing process.Error: Something went wrong. Try again later. I already enabled the logs, you’ll find them attached. Thank you, Ariela 04 A 20 hours ago A AdairNewcomer asked in Signing question Do I have to upload every document I want to sign when I am the only signer? I am not forwarding the document to anyone. 02 A 20 hours ago J jsmoutsrpNewcomer asked in Signing Using Two Separate Docusign Accounts To Execute An Agreement The signing process for our agreements initiates through our Docusign eSignature account. The customer signs first, then it is routed to us for our signature. However, we have a high-profile customer that refuses to use that process. They want us to send them a PDF version of the agreement and they route it through their Docusign account with us signing first. Is there a way we can route it through our Docusign eSignature account internally first then send them the signed version without locking it up? 00 J 22 hours ago Justin JiangTroubleshooter asked in Signing Warning Message in PDF XChange Editor Hello, did anybody else get this warning before? The Certificate of Completion is fine for the envelope, but when I open the signed envelope in an PDF viewer app. I get this warning. 00 1 day ago Q qpwoei102938Newcomer asked in Signing I signed a scam document I signed a scam hotel reservation email (sender: royal-visit.com). Only found out today that this sender has nothing to do with the event I am attending and that the email was a scam. The signed document was a legitimate docusign envelope. I haven’t provided any credit card info. What should I do? 02 C 1 day ago H HBARNHARTNewcomer asked in Signing action required docusign scam hello.. I have a action required for signature from paypal scam that I’m having problems trying to safely remove. 01 N 1 day ago AlWoernerNewcomer asked in Signing Receipt notification for a document to be signed A few times a year I am receiving contract documents by trade show organizer to be signed. I am using a free account with Docusign to have my signed contracts stored online as a backup. The account type is called “Freemium”. Five days ago I received two new contracts, but this time without any e-mail notification in my mailbox account. It seems someone has switched them off. Only by logging into my online account with Docusign I were able to view and download my docuements, where in the past I always received an e-mail and the document as an e-mail. I’ve also checked the spam folder with no results in there. How do I activate such e-mail notifications again ? 03 1 day ago M mckenzieNewcomer asked in Signing Witness When a witness is to sign a document do they have to visibly witness the signer signing (say through facetime) or is the security on the computer enough to verify that the witness has witnessed the signature. 17 C 1 day ago V voconnorNewcomer asked in Signing Easier way to sign a bunch of docs for the same recipient? I have a situation where I have multiple documents going to the same person for signature in the same envelope. It appears that the signor has to click through each individual field to sign each document. So they are signing/clicking through 20 different times in the same envelope. Is there a setting or an easier way where they can sign one time but the signature and date fields get copied to all other signature fields in the envelope so they only have to sign/date one time instead of having to click through each of the 20 signature fields separately? 02 C 1 day ago N npateNewcomer asked in Signing Can a document be locked until a received signature is collected, then the document will open for review? I want to send out a document that needs to have a correct received on date and signature, would it be possible in any way to have the recipient have to sign that portion of the document before the rest of it opens for viewing (maybe, if possible, to add an alert “this is only a received confirmation signature....” 12 C 1 day ago T tputnamNewcomer asked in Signing Unable to open or download completed document I sent a document for signatures, including my own and received the completion email notification. I then sign in and download, however when I try to open the document, I get an error “We can't open this file, something went wrong”. I have never come across this. 02 N 2 days ago N neptuneglobalNewcomer asked in Signing Can you have an optional second signer? I have an account opening agreement with an option to have a second signer as an additional account holder. So far, I can’t figure out a way to leave that area as optional. If I setup two signers, it requires both to be filled out. So I have created a separate agreement for the single signer and one for multiple. If possible, I would like to run it all through the same document. Is there a way to do this? 03 N 2 days ago J JeromeDNewcomer asked in Signing Troubleshoot with document Hello, Customer send us a document to sign but when we clinck on the link we have this issue : The customer sent us 2 times the document but same issue. Someone have an idea ? Thanks, Jérôme 14 A 2 days ago J JasM88Newcomer asked in Signing Changing signature when person signs in three different capacities Hello, I need to sign the same document in three different capacities, meaning three different signatures for me including one under a power of attorney for a relative. But when I click on and open the document, my Docusign signature defaults to the one I use for myself and not the one I have adopted that includes a POA designation typed after my name. I don’t get an option to select which of my three signatures to use when I first open the doc. How can I toggle between the three signatures, as appropriate? Thank you for helping! 03 J 2 days ago S sammy_rabieiNew Voice asked in Signing Anchor string not being detected if string is added to the PDF dynamically I am generating a PDF that prints values into text fields on the PDF. One of the values that prints is being used as an anchor string for a required signature. The string is as follows: /required_buyer_signature/ I then flatten the PDF and send it to docusign to obtain signatures. However, docusign is unable to detect the anchor string. When I open the pdf that is generated in adobe reader and use adobe’s search functionality to search for “/required_buyer_signature/”, it’s able to find the string (see screenshot below). Is there any reason why docusign is not able to detect the anchor string? NOTE: when i change the anchor string to something that is on the PDF document itself (e.g. “By signing below”), meaning the value is not dynamically generated, then docusign is able to find the anchor string and places the signature tab over that string. So I’ve narrowed the issue down to docusign not detecting dynamically generated values that print inside a PDF text box, but I assumed flatteni 01 S 2 days ago G Gordon.WallaceNewcomer asked in Signing Not receiving signed documents I am having this happen with two envelopes. Both signers have signed the documents, but I have received nothing back. One emailed me a copy of the Docusigned document - it all looks correctly signed. But the history of the envelope still says ‘Needs to Sign’. I have received nothing back. 04 C 2 days ago L lildudeNewcomer asked in Signing page wont load page wont load after signin why ? 01 N 3 days ago E EcpNewcomer asked in Signing Not getting docusign emails Not receiving emails from expired links, also not getting new links to sign documents (this is affecting more than just me in my organisation but Docusign is working fine for others). Made sure not on blocked email list and on safe receipients list but this has made no difference. 05 C 3 days ago V Victoria-nolaNewcomer asked in Signing Fraudulent SIGNED document in my account marked "Completed" I received an email claiming I completed a Docusign document with an invoice for $399.69, AND the “completed” document is IN MY ACCOUNT, marked as “completed” even though I never signed it!! I reported the email as spam and flushed it from my system. I want to report the fraudulent document, but in following the instructions on the “how to report fraud” page, I am unable to get to a place that offers “Report Abuse” via any link available in connection to that FRAUDULENT completed document. I have sent 2 separate complaints to the security@docusign.com reporting address, and 1 separate complaint to the spam@docusign address, as directed on your website. I have heard NOTHING and this FRAUDULENT “completed” document remains in my account register. It is EXTREMELY alarming that a fraudulent document was processed by Docusign and is sitting in my account and nothing is being done about it. I need to know if my account is compromised. I need to know what is being done about this actual intru 06 A 3 days ago S seeJNewcomer asked in Signing Red Square issue Hey all, I’ve tried searching similar threads to find the issue and cannot seem to find it. I sent a customer a docusign to fill out to start a service requiring a signature, title, and date. There is a small red square that appears that I did not add and will not check/fill no matter what my customer does. I have also tried resending the document after recompleting the fields and ran into the same issue. if someone has an answer to this problem it would be greatly appreciated as my client cannot send the completed docusign with the required fields I requested. The screenshot I am providing is from a mobile phone but the issue persists even on a computer. 02 S 3 days ago * 1 * 2 * 3 * 4 * ... * 41 * Page 1 / 41 MOST HELPFUL MEMBERS THIS WEEK * mshealy 10 likes * Michael.Rave 8 likes * C Community Member 4 likes * JohnSantos 3 likes * Pawan Gangwani 3 likes BADGE WINNERS * Robert hike2has earned the badge 1st Question Posted * Saqshas earned the badge 1st Reply Posted * jvomeigenhas earned the badge 1st Question Posted * Moreauhas earned the badge 1st Question Posted * andresh02has earned the badge 1st Reply Posted Show All Badges POPULAR TAGS * eSignature * Admin Tools * Salesforce * API * Billing Powered by Gainsight Code of Conduct SIGN UP Already have an account? Login YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. IF YOU DON’T ALREADY HAVE A DOCUSIGN CUSTOMER OR DEVELOPER ACCOUNT, YOU CAN CREATE ONE FOR FREE WHEN REGISTERING. 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