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 * Agile
 * The agile advantage
 * Cultivating an agile mindset


CULTIVATING AN AGILE MINDSET

How to get your team to love and adopt agile methodology

Kelly Drozd

BROWSE TOPICS

Agile manifesto

Scrum

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Overview
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The power of agile and customer insights

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Dan Radigan
Max Rehkopf
Claire Drumond
Laura Daly
Sherif Mansour
Martin Suntinger
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Summary: To succeed with agile methodology, teams must cultivate an agile
mindset. The agile mindset is a thought process that involves understanding,
collaborating, learning, and staying flexible to achieve high-performing
results. By combining the agile mindset with processes and tools, teams can
adapt to change and deliver incremental value to their customers.

Imagine an outdoor summer concert — you probably picture a relaxed, comfortable,
enjoyable atmosphere. You attend this concert with an expectation that the
musicians will riff off of each other and harmonize in real-time. 

However, as soon as the performance begins, everyone on stage plays in separate
keys in an uncoordinated manner. This wouldn’t be a very good performance, and
more than likely you would feel frustrated with the turnout of the event. 

Now take this scenario and apply it to the workplace. 

A team cannot function properly without some form of structure. In the same way
that music relies on melody, harmony, and rhythm, a team needs a strong
underlying system to achieve a common goal. Constraints are often seen as
limiting and hindering when in reality, they complement each other to provide a
team with true project flexibility. 

In an agile work environment, the strong underlying system of guidelines offers
teams the agility to optimize their work for improved and more efficient
delivery. 

Continue reading to discover how to help your team learn and adopt the agile
methodology — starting with the right mindset. 


THE AGILE MINDSET

The agile mindset is a thought process that involves understanding,
collaborating, learning, and staying flexible to achieve high-performing
results. This way of thinking helps teams adapt to change, rather than struggle
around it. Instead of simply diving into agile practices and going through the
motions, it is vital for all team members to understand and truly adopt the
methodology in all aspects of their work. When the ‘why’ of agile is clearly
understood, the ‘how’ is nurtured naturally in accordance with the needs of the
team.

It’s no secret that change is hard and can be difficult to navigate, especially
with complex projects. Making even the slightest adjustments to existing systems
can often feel tedious and not worth the effort. Studies show that 60-80% of
project failures can be directly attributed to poor requirements gathering,
analysis, and change management. The agile mindset is the perfect approach to
these turbulent and challenging environments as it teaches how to embrace
change, rather than continuously avoid it. 

The intention behind an agile mindset is to empower your employees to do their
best work. A strong mindset allows team members to experience autonomy, freedom,
creativity, and innovation. The result is a happy and healthy team, which in
turn continuously improves the strong system in place.


THE FOUR PILLARS OF THE AGILE MINDSET

The goal of agile is to shift your team from an isolated island among waterfall
processes to a thriving system that knows how to ride the tides of a workplace
that must quickly adapt to customer demands and the evolving market. But even
with the right methods and tools, an organizational mindset won’t simply shift
on its own. 

The core values of the agile mindset welcome change with agility and
flexibility, which takes time to implement. While there are no specific rules to
adopting an agile mindset, there are four key pillars that make the process
smoother and help your team foster a thriving environment.


RESPECT FOR ALL TEAM MEMBERS

The most important pillar to keep in mind is that the people on your team are
absolutely essential to the success of the organization. Working with your team
as a collective unit unites everyone with a common vision, purpose, and goal.
Team members who are treated with respect naturally gravitate towards delivering
continuous, sustainable, and value-packed results. 

Fostering a culture of respect and psychological safety, the belief that you
won't be punished or humiliated for speaking up with ideas, questions, concerns,
or mistakes, is one of the most effective ways for teams to achieve an agile
mindset. With meeting the customer’s changing needs being the driving force
behind the need for agile, it is critical for everyone on the team to feel safe
taking risks and being vulnerable in front of each other. 

This mindset creates a positive and safe workplace where everyone is empowered
to evolve in their agile practice. Even more so, team members feel valued and
included as part of the process, instead of perceiving themselves as just
another cog in the machine. A great way to encourage this is to create open
pages in Confluence to keep everyone on the same page — literally! Open pages
are the default in Confluence. Open pages allow everyone in the organization to
not only be informed about the information, but also contribute to the vision of
the project.

TIP

Draft a blog post to help your team understand how adopting an agile approach
benefits the organization as a whole.

Employees need to see managers walk the talk and embody ‘we’ instead of ‘I’. In
other words, mutual respect throughout the organization is essential to truly
create the vision of agile. Modeling collaborative behavior, admitting mistakes,
and encouraging improvement contributes to a strong system and delivers a
successful and evolving practice. A lack of collaboration leads to a lack of
productivity. The agile mindset combats this by truly encouraging everyone to
work with each other and equally contribute to the project.


OPTIMIZED AND SUSTAINABLE FLOW

An optimized workflow refers to the implementation of incremental delivery,
reduced batch sizes, and continuous improvement. The agile mindset builds in
quality by allowing teams to maximize value and minimize waste. It’s a lot
easier to fix an issue as it occurs, rather than at the end of the workflow. For
example, think about the flow like painting a house. If you paint one wall the
wrong color, it won’t take much time to re-paint and fix the problem. But if you
paint the whole house the wrong color, the issue increases dramatically and
results in a lot of time and energy wasted. 



The agile mindset helps your team avoid start-stop-start delays and catch these
defects in the early stages before the product is deployed. Your team will
respond much more efficiently to reliable and consistent releases, rather than
being forced to redo large batches of work in the case of deficiencies. In
short, consistent responses and fast feedback allow your team to make
adjustments accordingly and avoid major delays. An optimized and sustainable
workflow will be the difference between an exhausted and overworked group, and a
thriving, collaborative, and agile team.


ENCOURAGE TEAM INNOVATION

Innovation is the driving force of a team with an agile mindset. Allowing your
team to provide collaborative and constructive feedback, new ideas, and
different approaches opens the door to experimentation that could transform your
culture as a whole. 

One of the most prominent benefits of the agile approach is how much autonomy
the team members have during a project. When people are given the freedom to
find new, improved, and more efficient solutions to their tasks instead of
simply being told what to do, innovation thrives. As a team leader, it’s
important to provide ample time and space to nurture your team’s creativity and
ability to think freely. 

For example, the Confluence brainstorming template is a great way to
collectively share ideas and showcase the opportunity for innovation to thrive.
In this collective approach, everyone has an equal opportunity to contribute
their thoughts. Additionally, feedback and constructive input from the team
could result in thought processes that haven’t been voiced before, encouraging
the agile mindset to thrive among your team members.




FOCUS ON RELENTLESS IMPROVEMENT

The agile mindset isn’t something that teams achieve, but rather something that
is continuously cultivated. Teams should strive to find ways to optimize,
problem-solve, reflect, and continuously improve in the process. Along with
collaborating, optimizing the workflow, and encouraging innovation, teams should
implement retrospectives, or periods of reflection, to improve future
processes. 

Creating a cadence between structure and innovation sets the team up with
expectations, while still maintaining the freedom to explore different ways to
improve. Teams should meet regularly to check in with each other, make
adjustments as needed, and ensure all members are still on the same page with
the agile mindset. Continuous delivery will be successful when your team’s
feedback and improvements are incorporated into the ongoing process.. This
brings the agile mindset full circle and creates action to improve the
results.  

When focusing on relentless improvement, a team should determine the root cause
of the problem and work on solutions immediately. By using tools, such as Jira
and Confluence, you can easily organize the workspace and techniques needed to
implement a solution. 

Tools help you streamline agile processes, so your team can focus on solving
problems and moving forward with ease. As your team continues to improve their
agile mindset and practices, these tools accommodate every stage of their growth
and workflow needs.


HOW TO USE CONFLUENCE AND JIRA TO ACHIEVE AN AGILE MINDSET

When teams have their own unique ways of getting work done, it’s critical to
implement a space where everyone can stay aligned. A strong system helps to
cultivate optimal team performance and make your agile practice much more
successful. By taking advantage of tools that are specifically designed to
accommodate your agile needs, teams have the enhanced ability to collaborate,
coordinate, and contribute throughout the entire project. With the right agile
tools, your team will have everything they need to reach their full potential. 

We recommend this dynamic duo: Confluence and Jira. Confluence creates a shared,
open space and pages for the entire team to contribute and collaborate on the
vision, goals, and performance of projects. Jira unlocks the power of agile with
flexible planning, transparent execution, scalability, and so much more.
Together, they are the bread and butter of successful agile teams.

Utilizing these tools creates a direct relationship between performance,
quality, and project success. These tools offer a seamlessly integrated solution
to all development needs. Confluence and Jira take care of optimizing the work
processes so that your team can focus on nurturing and building a true agile
process together.

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Kelly Drozd


Kelly is a Product Marketer on the Jira team. She is passionate about continuous
improvement and helping teams work better together. Before Atlassian, Kelly led
agile adoption and transformation efforts across Marketing teams, which included
scaling Jira and Confluence across 10+ business units and hundreds of users.
When she is not busy telling the world about the power of Atlassian tools for
teams, you can find her practicing yoga or walking her dogs around the hills of
San Francisco.

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