Submitted URL: https://helpdesk.arkas.co.uk/
Effective URL: https://support.arkas.co.uk/support/home
Submission: On July 10 via automatic, source certstream-suspicious — Scanned from GB

Summary

This website contacted 10 IPs in 3 countries across 6 domains to perform 28 HTTP transactions. The main IP is 52.29.107.35, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.arkas.co.uk.
TLS certificate: Issued by R3 on May 30th 2024. Valid for: 3 months.
This is the only time support.arkas.co.uk was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 188.240.189.197 51561 (AS-ICUK)
1 4 52.29.107.35 16509 (AMAZON-02)
7 3.160.150.61 16509 (AMAZON-02)
7 3.160.150.85 16509 (AMAZON-02)
4 143.204.215.43 16509 (AMAZON-02)
1 143.204.215.37 16509 (AMAZON-02)
1 108.138.7.101 16509 (AMAZON-02)
1 52.58.115.250 16509 (AMAZON-02)
1 18.158.184.10 16509 (AMAZON-02)
2 172.66.0.145 13335 (CLOUDFLAR...)
28 10
Apex Domain
Subdomains
Transfer
19 freshservice.com
assets4.freshservice.com — Cisco Umbrella Rank: 103400
assets3.freshservice.com — Cisco Umbrella Rank: 103025
assets7.freshservice.com — Cisco Umbrella Rank: 105040
assets.freshservice.com — Cisco Umbrella Rank: 159223
assets8.freshservice.com — Cisco Umbrella Rank: 102303
assets6.freshservice.com — Cisco Umbrella Rank: 104213
assets9.freshservice.com — Cisco Umbrella Rank: 103080
assets10.freshservice.com — Cisco Umbrella Rank: 102884
viawire.euc-attachments.freshservice.com
assets2.freshservice.com — Cisco Umbrella Rank: 104088
assets5.freshservice.com — Cisco Umbrella Rank: 104151
567 KB
5 arkas.co.uk
helpdesk.arkas.co.uk
support.arkas.co.uk
131 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 57321
2 freshchat.com
wchat.eu.freshchat.com — Cisco Umbrella Rank: 111366
22 KB
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 154827
71 KB
0 viawire.net Failed
www.viawire.net Failed
28 6
Domain Requested by
4 assets.freshservice.com support.arkas.co.uk
assets.freshservice.com
4 support.arkas.co.uk 1 redirects support.arkas.co.uk
3 assets8.freshservice.com support.arkas.co.uk
3 assets4.freshservice.com support.arkas.co.uk
assets8.freshservice.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 wchat.eu.freshchat.com support.arkas.co.uk
wchat.eu.freshchat.com
2 assets9.freshservice.com support.arkas.co.uk
1 assets5.freshservice.com support.arkas.co.uk
1 assets2.freshservice.com support.arkas.co.uk
1 viawire.euc-attachments.freshservice.com support.arkas.co.uk
1 assets10.freshservice.com support.arkas.co.uk
1 fe-perf-assets.freshworks.com support.arkas.co.uk
1 assets6.freshservice.com support.arkas.co.uk
1 assets7.freshservice.com support.arkas.co.uk
1 assets3.freshservice.com support.arkas.co.uk
1 helpdesk.arkas.co.uk 1 redirects
0 www.viawire.net Failed support.arkas.co.uk
28 17

This site contains no links.

Subject Issuer Validity Valid
support.arkas.co.uk
R3
2024-05-30 -
2024-08-28
3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01
2023-09-22 -
2024-10-20
a year crt.sh
*.freshworks.com
Amazon RSA 2048 M03
2024-06-14 -
2025-07-12
a year crt.sh
*.attachments.freshservice.com
Amazon RSA 2048 M02
2024-01-31 -
2025-02-28
a year crt.sh
*.freshchat.com
Amazon RSA 2048 M02
2023-12-17 -
2025-01-14
a year crt.sh
haystack.es
WE1
2024-06-05 -
2024-09-03
3 months crt.sh

This page contains 2 frames:

Primary Page: https://support.arkas.co.uk/support/home
Frame ID: 6806F4B2D16B385561FFE34887BDD3BA
Requests: 26 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/config_iframe.html?host=https://wchat.eu.freshchat.com&token=8a5d45b8-25f6-446b-9766-fc54bd87ede2&origin=https://support.arkas.co.uk
Frame ID: 802BFAA88401FF435629AE1546130ED4
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Support : Arkas IT Helpdesk

Page URL History Show full URLs

  1. https://helpdesk.arkas.co.uk/ HTTP 308
    https://support.arkas.co.uk/ HTTP 302
    https://support.arkas.co.uk/support/home Page URL

Page Statistics

28
Requests

96 %
HTTPS

0 %
IPv6

6
Domains

17
Subdomains

10
IPs

3
Countries

790 kB
Transfer

3136 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.arkas.co.uk/ HTTP 308
    https://support.arkas.co.uk/ HTTP 302
    https://support.arkas.co.uk/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 17
  • https://viawire.net/arkas/bg.png HTTP 301
  • https://www.viawire.net/arkas/bg.png

28 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.arkas.co.uk/support/
Redirect Chain
  • https://helpdesk.arkas.co.uk/
  • https://support.arkas.co.uk/
  • https://support.arkas.co.uk/support/home
61 KB
23 KB
Document
General
Full URL
https://support.arkas.co.uk/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.29.107.35 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-29-107-35.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
758fc225040f85052431ad9a4ece2c12b7de511e6cb1b3f285ac46c0941b1ec7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Wed, 10 Jul 2024 05:27:55 GMT
etag
W/"758fc225040f85052431ad9a4ece2c12"
nel
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referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
97
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
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x-permitted-cross-domain-policies
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x-ratelimit-remaining
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x-ratelimit-used-currentrequest
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x-request-id
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x-runtime
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x-trace-id
00-11745c1b6f462d30bb0ba9328c4f9763-37da77449dc5e704-01
x-xss-protection
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Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Wed, 10 Jul 2024 05:27:55 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.arkas.co.uk/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
15
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
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x-request-id
4517c3b3-2fb6-938e-b2c3-fe6c688ed4e7
x-runtime
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x-trace-id
00-2fa36820b3505758b620f4769eccbfba-f77ee9a18396e195-01
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets4.freshservice.com/assets/cdn/
10 KB
4 KB
Script
General
Full URL
https://assets4.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: support.arkas.co.uk
URL: https://support.arkas.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-61.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer
https://support.arkas.co.uk/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 28 Jan 2024 03:59:45 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
gzip
via
1.1 3e28473376ca49b2cafcfef86a39cf34.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P7
age
14174891
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
Q6-a8XcprghxoCh1zeUoKqzMiAH6waU9BB1kKM-i7qfft-BVl6yoUw==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62.js
assets3.freshservice.com/assets/cdn/i18n/
58 KB
16 KB
Script
General
Full URL
https://assets3.freshservice.com/assets/cdn/i18n/en-portal-a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62.js
Requested by
Host: support.arkas.co.uk
URL: https://support.arkas.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.61 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-61.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a095f8de28881b7efc884aeac498e69498f964a86b24375221ea34ffabc94f62

Request headers

Referer
https://support.arkas.co.uk/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 07 Jun 2024 11:39:45 GMT
content-encoding
gzip
via
1.1 7a6b4cd1254095c5b4b5ec2c3af1870a.cloudfront.net (CloudFront)
x-amz-version-id
hh0icSzYzroI20NmLuO9vpCvUr0FkXZ9
x-amz-cf-pop
FRA60-P7
age
2828891
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
15978
last-modified
Fri, 07 Jun 2024 09:57:25 GMT
server
AmazonS3
etag
"dab40b5be145b026690ae8f92b234907"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
FC9Nb92oPuJcp_bBYFvibmBgj2lGQ8dUOIJGR57hLV7csZbSamHjvQ==
expires
Sat, 07 Jun 2025 15:57:23 GMT
theme.css
support.arkas.co.uk/support_v2/
681 KB
102 KB
Stylesheet
General
Full URL
https://support.arkas.co.uk/support_v2/theme.css?v=FS271671098302
Requested by
Host: support.arkas.co.uk
URL: https://support.arkas.co.uk/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.29.107.35 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-29-107-35.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
cfaf7cdde64b091e7b9d24c2c1044a2b11ad84fb0f9b044a041ddc25fcd3790e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.arkas.co.uk/support/home
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 10 Jul 2024 05:27:55 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
28
x-xss-protection
1; mode=block
x-request-id
8e4a6e52-8a4f-9ebc-907f-5f12fff93a3f
x-trace-id
00-e7a27166b2b6c8099bd1a081a048db44-768e8d14f545b448-01
x-runtime
0.023100
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"cfaf7cdde64b091e7b9d24c2c1044a2b"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
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content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
csat-response-3ed2c9696d87e1394ded48676153600c726c714f72cbe80f11c215cb5c6cbb40.css
assets7.freshservice.com/assets/cdn/
38 KB
7 KB
Stylesheet
General
Full URL
https://assets7.freshservice.com/assets/cdn/csat-response-3ed2c9696d87e1394ded48676153600c726c714f72cbe80f11c215cb5c6cbb40.css
Requested by
Host: support.arkas.co.uk
URL: https://support.arkas.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.85 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-85.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
3ed2c9696d87e1394ded48676153600c726c714f72cbe80f11c215cb5c6cbb40

Request headers

Referer
https://support.arkas.co.uk/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 14 Jun 2024 07:54:03 GMT
content-encoding
gzip
via
1.1 a5607d37f6322bee208b762f730550a0.cloudfront.net (CloudFront)
x-amz-version-id
Pm6hVHwGotCFUCKahQFXJpNPSrhzmlFz
x-amz-cf-pop
FRA60-P7
age
2237633
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
6853
last-modified
Fri, 14 Jun 2024 04:31:41 GMT
server
AmazonS3
etag
"ba14a55284b509d7df9047e9dd1f246f"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
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expires
Sat, 14 Jun 2025 10:31:40 GMT
v2-roboto.css
assets.freshservice.com/portal-fonts/css/
7 KB
7 KB
Stylesheet
General
Full URL
https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Requested by
Host: support.arkas.co.uk
URL: https://support.arkas.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.43 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-43.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://support.arkas.co.uk/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 06:11:36 GMT
via
1.1 1f5757b46371746e677236d4fc67d364.cloudfront.net (CloudFront)
last-modified
Wed, 15 Dec 2021 12:40:51 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
age
83780
etag
"14c123fd11a22bc73a28eaead1ebc41f"
x-cache
Hit from cloudfront
content-type
text/css
accept-ranges
bytes
content-length
7066
x-amz-cf-id
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assets8.freshservice.com/assets/cdn/support_v2_lang/
2 KB
1 KB
Script
General
Full URL
https://assets8.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: support.arkas.co.uk
URL: https://support.arkas.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.85 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-85.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://support.arkas.co.uk/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 10 Apr 2024 23:14:17 GMT
x-amz-version-id
s_.trZiVeASUD9Zmf6_fOpLgqmKCk_Kg
content-encoding
br
via
1.1 f14a77f80eb66aa455bd94a07a2a0c64.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P7
age
7798419
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:55 GMT
server
AmazonS3
etag
W/"9228b445748711d9345044f92c2ef46b"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
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expires
Sat, 19 Nov 2022 14:58:54 GMT
portal_v2_head-27b27f8f857e373e4d1f105e3e40357acef7cc70f2f2e977e84f7816eeca8c47.js
assets8.freshservice.com/assets/cdn/
2 MB
441 KB
Script
General
Full URL
https://assets8.freshservice.com/assets/cdn/portal_v2_head-27b27f8f857e373e4d1f105e3e40357acef7cc70f2f2e977e84f7816eeca8c47.js
Requested by
Host: support.arkas.co.uk
URL: https://support.arkas.co.uk/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.85 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-85.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
27b27f8f857e373e4d1f105e3e40357acef7cc70f2f2e977e84f7816eeca8c47

Request headers

Referer
https://support.arkas.co.uk/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Mon, 01 Jul 2024 11:42:52 GMT
content-encoding
gzip
via
1.1 f14a77f80eb66aa455bd94a07a2a0c64.cloudfront.net (CloudFront)
x-amz-version-id
Ov4egiKRsa2e6EnU_NlmbyxxLLNQAAsb
x-amz-cf-pop
FRA60-P7
age
755104
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
450737
last-modified
Mon, 01 Jul 2024 10:05:14 GMT
server
AmazonS3
etag
"2539da904b7e9f4d52127d19f94cad8a"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
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x-amz-cf-id
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expires
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portal_v2_print-cb18da5220c94dd91101c777cf2bacfde6f8fbfd55115c3c4d62fcc1b44f6b57.css
assets6.freshservice.com/assets/cdn/
34 KB
5 KB
Stylesheet
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Reverse DNS
ec2-52-29-107-35.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
a20dacb9aea471c469cdb41f94af101ff79e4f7501f86e54e4e441f6fd2c03c4

Request headers

Referer
https://support.arkas.co.uk/support_v2/theme.css?v=FS271671098302
Origin
https://support.arkas.co.uk
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-trace-id
00-7101849c930b10f5571bbddfe7c920cc-d8ed8c8554cc14bb-01
date
Wed, 10 Jul 2024 05:27:56 GMT
last-modified
Fri, 05 Jul 2024 09:27:56 GMT
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
server
fwe
etag
"6687bc9c-1428"
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
3
accept-ranges
bytes
content-length
5160
x-request-id
a736200f-5ca9-9ade-8988-1f000b29067e
expires
Sat, 08 Jul 2034 05:27:56 GMT
roboto-v29-KFOmCnqEu92Fr1Mu4mxKKTU1Kg.woff2
assets.freshservice.com/portal-fonts/fonts/
11 KB
11 KB
Font
General
Full URL
https://assets.freshservice.com/portal-fonts/fonts/roboto-v29-KFOmCnqEu92Fr1Mu4mxKKTU1Kg.woff2
Requested by
Host: assets.freshservice.com
URL: https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.43 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-43.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a986c26c40febdfac5074b57a925fe2d7b901e75b7bcad4a19a5cbe3987b51bf

Request headers

Referer
https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Origin
https://support.arkas.co.uk
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 10 Jul 2024 05:27:57 GMT
via
1.1 85dc19f43b2a0bd8840fdf8baf07d762.cloudfront.net (CloudFront)
last-modified
Fri, 10 Dec 2021 12:52:46 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
etag
"694af05c2fbef27a364c221536541df8"
access-control-max-age
3000
access-control-allow-methods
GET
content-type
application/font-woff2
access-control-allow-origin
*
x-cache
Miss from cloudfront
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
accept-ranges
bytes
content-length
11032
x-amz-cf-id
yDgfDH19ISC6r50MElnWPXDxrKmzKzG9YCtsWJmwDQb-fFMH4UXOjw==
roboto-v29-KFOlCnqEu92Fr1MmEU9fBBc4AMP6lQ.woff2
assets.freshservice.com/portal-fonts/fonts/
11 KB
11 KB
Font
General
Full URL
https://assets.freshservice.com/portal-fonts/fonts/roboto-v29-KFOlCnqEu92Fr1MmEU9fBBc4AMP6lQ.woff2
Requested by
Host: assets.freshservice.com
URL: https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
143.204.215.43 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-143-204-215-43.fra53.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
eccc582a306d1166abf3880b2bfcdb1ed98df81cce0ede7b8b7f85dd9d4ec6b2

Request headers

Referer
https://assets.freshservice.com/portal-fonts/css/v2-roboto.css
Origin
https://support.arkas.co.uk
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 10 Jul 2024 05:27:57 GMT
via
1.1 85dc19f43b2a0bd8840fdf8baf07d762.cloudfront.net (CloudFront)
last-modified
Fri, 10 Dec 2021 12:53:23 GMT
server
AmazonS3
x-amz-cf-pop
FRA53-C1
etag
"5faa30482946f6a7b0ea9ad17f162187"
access-control-max-age
3000
access-control-allow-methods
GET
content-type
application/font-woff2
access-control-allow-origin
*
x-cache
Miss from cloudfront
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
accept-ranges
bytes
content-length
11048
x-amz-cf-id
SrCpE5xqMajnDH04cjrWD0VzgC1L4cN_3a2YjrmDlugO_0662TaLEw==
widget.js
wchat.eu.freshchat.com/js/
67 KB
22 KB
Script
General
Full URL
https://wchat.eu.freshchat.com/js/widget.js
Requested by
Host: support.arkas.co.uk
URL: https://support.arkas.co.uk/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.58.115.250 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-58-115-250.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
1d192e1c77d4994dd103c54cc4b08915e159bbcf72e78e98533cc772f7768b38
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.arkas.co.uk/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-trace-id
00-6a48fe80a8398a57afa5913c3a635fe1-39147080b61baf36-00
date
Wed, 10 Jul 2024 05:27:56 GMT
strict-transport-security
max-age=31536000; includeSubDomains
content-encoding
gzip
last-modified
Mon, 08 Jul 2024 03:22:16 GMT
server
fwe
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshchat"}]}
content-type
application/javascript
x-fw-ratelimiting-managed
false
cache-control
max-age=900, must-revalidate
x-server
ssx2n
x-envoy-upstream-service-time
2
x-xss-protection
1; mode=block
x-request-id
ae09f874-d0a9-482d-8dde-dfcf5b6f98b2
favicon-8fc6958a94504cfdc8785b82cd06fcb6022039710dfb8ccb9e507dd2f3bf51a5.ico
assets8.freshservice.com/assets/logos/misc/
4 KB
5 KB
Other
General
Full URL
https://assets8.freshservice.com/assets/logos/misc/favicon-8fc6958a94504cfdc8785b82cd06fcb6022039710dfb8ccb9e507dd2f3bf51a5.ico
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.160.150.85 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-3-160-150-85.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
8fc6958a94504cfdc8785b82cd06fcb6022039710dfb8ccb9e507dd2f3bf51a5

Request headers

Referer
https://support.arkas.co.uk/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 05 Apr 2024 00:15:08 GMT
x-amz-version-id
.HYR9jEuIM0FyKMSTxnq2WUznjqq7l5K
via
1.1 f14a77f80eb66aa455bd94a07a2a0c64.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P7
age
8313168
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
4286
last-modified
Fri, 19 Nov 2021 08:55:12 GMT
server
AmazonS3
etag
"e2e38a3c0a154379936b75590398ca9f"
content-type
image/vnd.microsoft.icon
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
UiJ4BYeL3AiuERWU8w8l8Mdwyrl6VyxblIRN2c9xrH-Tr1PejZfihQ==
expires
Sat, 19 Nov 2022 14:55:11 GMT
config_iframe.html
wchat.eu.freshchat.com/widget/ Frame 802B
0
0
Document
General
Full URL
https://wchat.eu.freshchat.com/widget/config_iframe.html?host=https://wchat.eu.freshchat.com&token=8a5d45b8-25f6-446b-9766-fc54bd87ede2&origin=https://support.arkas.co.uk
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.184.10 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-184-10.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
Security Headers
Name Value
Content-Security-Policy style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.arkas.co.uk/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
no-cache, no-store, must-revalidate, pre-check=0, post-check=0
content-encoding
gzip
content-security-policy
style-src 'unsafe-inline' *; font-src 'self' * data:; img-src 'self' * data:; connect-src 'self' *; script-src 'self' 'unsafe-eval' 'unsafe-inline' https://*.freshchat.com https://*.freshworksapi.com; child-src 'self' * blob:; media-src 'self' https://*.freshchat.com; manifest-src 'self' https://*.freshchat.com; default-src 'none';
content-type
text/html
date
Wed, 10 Jul 2024 05:27:56 GMT
last-modified
Mon, 08 Jul 2024 03:22:16 GMT
nel
{ "report_to": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshchat", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshchat"}]}
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
false
x-request-id
569fe668-b2be-4d54-bacb-12b0e62ed5b2
x-server
hbpmj
x-trace-id
00-c5979fe67423d6e00ea999e70436f0dc-d2d3a1da5cb9926a-00
x-xss-protection
1; mode=block
analytics
rum.haystack.es/freshservice/ Frame
0
0
Preflight
General
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://support.arkas.co.uk
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://support.arkas.co.uk
access-control-max-age
1800
alt-svc
h3=":443"; ma=86400
cf-cache-status
DYNAMIC
cf-ray
8a0e25c79eeb06f1-LHR
content-length
0
date
Wed, 10 Jul 2024 05:27:57 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
cloudflare
strict-transport-security
max-age=0
x-envoy-upstream-service-time
1
x-fw-ratelimiting-managed
true
x-ratelimit-remaining
58107
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-request-id
8ef3ea64-dbd7-4092-88ff-c24e064e8850
x-trace-id
00-cb2e5c5a2b3c6162fd2f533b964cec28-671b27fab3d8950c-00
analytics
rum.haystack.es/freshservice/
0
0
Fetch
General
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.66.0.145 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.arkas.co.uk/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-type
application/json

Response headers

date
Wed, 10 Jul 2024 05:27:57 GMT
strict-transport-security
max-age=0
cf-cache-status
DYNAMIC
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-envoy-upstream-service-time
1
alt-svc
h3=":443"; ma=86400
x-request-id
64dca437-6760-41cd-add5-953d0b85b391
x-trace-id
00-8cd5cf5e682710b3bd1d42b806a86108-6843647c4129c457-00
server
cloudflare
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
true
access-control-allow-origin
https://support.arkas.co.uk
x-ratelimit-remaining
58081
access-control-allow-credentials
true
cf-ray
8a0e25c87f4906f1-LHR

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
www.viawire.net
URL
https://www.viawire.net/arkas/bg.png

Verdicts & Comments Add Verdict or Comment

241 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH object| EOB_EOF_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| ALLOWED_ATTACHMENT_TYPES object| SEC_KEYS object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP object| WS_SVG_ICONS function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| triggerFroalaImageEvent function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| detachUserAssetsTabEvent function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| detachEventListeners function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| showNumFieldErrorMessage function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky function| FSModal function| FsPageless function| FsPopover object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| addCCPopover function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| shareTicketModal function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm function| ticketUpdate function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder object| SolutionUtils function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS object| fcWidget

4 Cookies

Domain/Path Name / Value
support.arkas.co.uk/ Name: _x_m
Value: x_l
support.arkas.co.uk/ Name: _x_d
Value: x_3
support.arkas.co.uk/ Name: _x_w
Value: 8000
support.arkas.co.uk/ Name: _itildesk_session
Value: NXJYZ1lRNXVIcWd1YXlwdzhLZVJxdDA3TzQ4SWJqbjNENjJqSkx3WTBoMlkydjdzVXpDZm9iQjVQNjU3bGs5OTh1emVsSTFqWk1wbDF0UytMUXlobC9lT01wU3RQTlczVGtrRjRuWFBsNmlkRmpTdkF3OFI5UDJuSy96RWZ0bmUxUDVmbEdLMDN1V2JtRmgrUDYrVU5qNW5XaDlZNTVmbGdXQUN5cHppOS9aSmoyNXpLRXhEd0lZZWNKalBhQi80LS1Vd3ptU29oU2N6Q3FSSWY1SWxNbnBnPT0%3D--f694078193322c44ce867bf53c8d975f3f2f7976

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
fe-perf-assets.freshworks.com
helpdesk.arkas.co.uk
rum.haystack.es
support.arkas.co.uk
viawire.euc-attachments.freshservice.com
wchat.eu.freshchat.com
www.viawire.net
www.viawire.net
108.138.7.101
143.204.215.37
143.204.215.43
172.66.0.145
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