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3 forms found in the DOM

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          affiliated brands, please read out <a href="/services/about/privacy-policy.html" target="_blank" title="Privacy Notice">Privacy Notice</a>. </span>
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provides for faster, easier purchasing and customer assistance. Once your
account is created, you will be returned to checkout to complete your purchase.





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platform you selected to create your account.


Yes, I'd like to receive occasional special offers, promotions, or other e-mail
marketing communications from Maytag and its affiliated brands. For more
information about our privacy practices and a list of affiliated brands, please
read out Privacy Notice.
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privacy practices and a list of affiliated brands, please read out Privacy
Notice.
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TERMS OF USE

Last updated: July 16, 2019




TABLE OF CONTENTS

Welcome!
Copyrights, Trademarks, and Patents
User Content
Social Media
Accounts
Permitted Uses
Notification of Copyright Infringement (The U.S. Digital Millennium Copyright
Act)
Third-Party Services
Website and Content Subject to Change
Product Availability and Pricing
Purchases
Limitations on Purchases
Shipping, Delivery, Installation
Returns
Export Control
Warranty Disclaimer & Limitation of Liability
Indemnity
Arbitration
Class Action Waiver
Geographic Scope
Our Communications To You
Governing Law
Serverability
Additional Terms May Apply
Changes



WELCOME!

These Terms of Use (“Terms”) and the Privacy Notice available on this website
(collectively, the “Agreement”) apply to your use of this website, any
associated mobile sites, services, applications, or platforms (“Platform”). 
Please review these Terms carefully, as they affect your legal rights. Your use
of the Platform constitutes your agreement and acceptance of the Agreement. If
at any time you do not accept the Agreement, stop using the Platform.  As used
in these Terms, "Whirlpool," "us," "our," or "we" refers to Whirlpool Corp.
(including Whirlpool Canada LP) which owns and operates the Platform.  "You" and
"Your" mean the user(s) of the Platform.

 

THIS AGREEMENT CONTAINS BOTH A MANDATORY INDIVIDUAL ARBITRATION PROVISION AND
CLASS ACTION/JURY TRIAL WAIVER PROVISION. THESE PROVISIONS REQUIRES THE USE OF
ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS
OR CLASS ACTIONS.  BY ACCEPTING THESE TERMS, YOU EXPRESSLY AGREE TO BE BOUND BY
AND ABIDE BY THIS AGREEMENT, INCLUDING THE MANDATORY INDIVIDUAL ARBITRATION
PROVISION AND THE CLASS ACTION/JURY TRIAL WAIVER PROVISION. IF YOU DO NOT AGREE
TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY NOT ACCESS OR USE THE
PLATFORM AND MUST IMMEDIATELY DISCONTINUE ANY AND ALL USE OF THE PLATFORM.


Whirlpool has developed select smart appliances that may be connected to a
device to provide users with interactive features and functionality ("Smart
Appliances"), together with associated mobile applications and cloud-based
services.  All use of Whirlpool’s Smart Appliances and associated applications
and services are separately subject to Whirlpool’s Smart Appliance Terms of
Service.  In the event of a conflict, Whirlpool’s Smart Appliance Terms of
Service control over these Terms.

 


COPYRIGHTS, TRADEMARKS, AND PATENTS

All content on the Platform (including but not limited to graphics, drawings,
design, text, software, selection, and arrangement) is protected by copyright
laws in the United States and around the world.  We grant you permission to use
the Platform and its contents for your own personal use. You may not access,
download, copy, modify, distribute, transmit, display, reproduce, publish,
license, create derivative works from, transfer, or sell any part of the content
or Platform for commercial purposes, whether on behalf of yourself or a third
party.  

 

All trademarks, service marks, and trade names are trademarks or registered
trademarks of Whirlpool Properties, Inc., Whirlpool Corp., or other owners that
have granted Whirlpool Corp. license to use such Marks. 

Back to Table of Contents


USER CONTENT

The Platform may enable you and others to submit reviews, ratings, comments,
photos, videos, or other content (“User Content”).  You acknowledge that you are
solely responsible for your User Content, your User Content is not confidential
or proprietary to you, and others may access or use your User Content. You will
only submit User Content if: you are the sole author and owner of all rights to
the User Content or have all necessary permissions; your submission is in
accordance with these Terms and any other guidance we provide on the Platform;
and your submission complies with all applicable laws and regulations.  We
retain sole discretion to remove any User Content from our Platform for any
reason.

 

You will not submit User Content that may cause injury to any person or entity;
is false or misleading; infringes any third party's copyright, patent,
trademark, trade secret or other proprietary rights; violates anyone’s rights to
privacy or publicity; violates any law or regulation;  includes content or links
to content that could be considered defamatory, libelous, knowingly false,
fraudulent, indecent, violent, obscene, profane, hateful, racially or
religiously biased, threatening, or harassing; is inconsistent with the safe and
proper use of any Whirlpool product or service; or promotes commercial
activities and/or sales without our prior written consent.

 

Other than your personal information (e.g., your name, address, and email
address), you grant us and our authorized third-party affiliates a worldwide,
perpetual, irrevocable, royalty-free, transferable license to your User Content,
including any username or social media handle you used when submitting the User
Content.  This includes the right to use, copy, modify, adapt, publish,
translate, transform, create derivative works from, sell, and/or distribute your
User Content. You acknowledge that all your User Content may be used and shared
by us with third parties. 

 

YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF THE PLATFORM, YOUR USER CONTENT,
OTHERS’ USER CONTENT THAT YOU CHOOSE TO USE, AND ANY CONSEQUENCES THEREOF.

 

Back to Table of Contents


SOCIAL MEDIA

We welcome you to share User Content and information about our products and
services through social media.  When you use social media to share Platform
content, you grant us the right to reproduce and publish your social media
posting and to use the username / social media handle that you used when sharing
the content. You are responsible for complying with the terms and conditions of
social media platforms.

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ACCOUNTS

You may be required to register for an account to access certain Platform
services or content. Your username and password are for your personal use only,
and you are responsible for maintaining their confidentiality.  You are also
responsible for keeping your account information, including your email address,
up to date. You agree to accept responsibility for all activities that occur
under your account. We reserve the right, in our sole discretion, to terminate
or suspend your account for any reason.

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PERMITTED USES

You may use the Platform or your Account only in compliance with these Terms and
all applicable laws. You may not use the Platform in any manner that could harm
Whirlpool, its affiliates, its brands, or any person or property.  In addition,
you must not:

 1.  violate or attempt to violate the security of the Platform;

 2.  access Platform data that is not intended for the public;

 3.  log on to a server or account which you are not authorized to access;

 4.  probe or test the vulnerability of the Platform, our servers, or our
     network;

 5.  attempt to interfere with network service, including through viruses,
     overloading, or crashing of network equipment;

 6.  take any action that imposes, or may impose, an unreasonably large load on
     our servers;

 7.  forge any data or communications;

 8.  impersonate any third party, Whirlpool, or a Whirlpool employee, or send
     unauthorized communications on our behalf;

 9.  reverse engineer, decompile or disassemble any software or portion of the
     Platform or use automated systems to scrape, harvest, copy or monitor any
     Platform content; or

 10. attempt to bypass or circumvent any technology or measures we use (or that
     is used on our behalf) to protect, prevent or restrict access to the
     Platform.

Back to Table of Contents


NOTIFICATION OF COPYRIGHT INFRINGEMENT (THE U.S. DIGITAL MILLENNIUM COPYRIGHT
ACT)

If you are a copyright owner and believe that any content on the Platform
infringes your copyrights, you may file a copyright infringement notification
with us by mail to Whirlpool Corporation DMCA Agent, 500 Renaissance Drive,
Suite 101, St. Joseph, MI 49085 or email to copyright@whirlpool.com.   In your
correspondence:

 

 1. Identify the copyrighted work that you claimed has been infringed.  Describe
    the work and, where possible, include a copy or the location (e.g., URL) of
    an authorized version of the work. If applicable, provide a copy of the
    copyright registration certificate.
 2. Identify the material that you believe is infringing.  Be specific and
    clear, and provide the material’s URL location.  It is best to include
    screenshots.
 3. Include your contact information, including your address, telephone number,
    and e-mail.
 4. Include the alleged infringer’s contact information, if available.
 5. Include and ensure that the following is true: “I have a good faith belief
    that use of the material in the manner complained of is not authorized by
    the copyright owner, its agent, or the law.”
 6. Include and ensure that the following is true: “I swear, under penalty of
    perjury, that the information in this notification is accurate and that I am
    the copyright owner or am authorized to act on behalf of the owner of an
    exclusive right that is allegedly infringed.”
 7. Sign the document (or have a person authorized to act on your behalf sign
    the document).

 

Upon receipt of your notification, we may investigate and remove the applicable 
material at our sole discretion.

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THIRD-PARTY SERVICES

The Platform may have links to or integrate with third-party websites or
services (“Third-Party Services”).  Use of a Third-Party Service is subject to
the third party’s terms, conditions, and privacy policies, which may differ from
ours, and the integration may enable the collection of data or information by
the third party subject to its privacy policy.  We do not make any
representations about, and are not responsible for, products, services, or
material of Third-Party Services, even if a particular third party is affiliated
with us.

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WEBSITE AND CONTENT SUBJECT TO CHANGE

While we try to maintain an error-free Platform, we do not guarantee that the
Platform content is complete, current, or error-free (including content related
to product availability, specifications, features, or prices).  If we discover
errors, we will make reasonable efforts to correct them. In some cases, product
measurements and descriptions are approximate and provided only for ease of
explanation or convenience. We try to display product colors as accurately as
possible, but colors may appear differently on your screen.

Back to Table of Contents


PRODUCT AVAILABILITY AND PRICING

We use reasonable efforts to fulfill orders, but cannot guarantee availability
of any particular product or service, and sometimes an item shown on the
Platform may not be available.  In that case, we may cancel your order or
contact you for follow-up. We reserve the right to discontinue the sale of any
product or service at any time without notice. We may decline or place quantity
limits on your order at any time. 

 

In the event of a pricing or other error, we reserve the right to revoke offers,
cancel orders and correct errors or omissions, including after an order has been
placed.  Our acknowledgement of an order means that your order request has been
received; not that the price or availability of an item has been confirmed.
“MSRP” prices are the Manufacturer’s Suggested Retail Price, which may differ
from the other online or retailer prices in your area.  In some cases,
intermediate markdowns may have been taken.

Back to Table of Contents


PURCHASES

If you wish to purchase products or services described on the Platform, you will
be asked to supply certain information applicable to your purchase, including
credit card and shipping information. You may be able to store your information
with your Account, which allows you to make future purchases without re-entering
information. You agree to pay all charges incurred by you and your credit card
(or other applicable payment mechanism) at the price(s) in effect when such
charges are incurred. 

 

We are required by law to collect all applicable sales taxes for all states and
municipalities. You authorize us to charge the applicable sales taxes to your
credit card at the time of completion of order shipment.

 

We accept all major credit cards: VISA, MasterCard, American Express and
Discover.  For your security, the billing name and address on your credit card
must match that of the information you submit. If the information provided does
not match, your order may be delayed in processing.  We reserve the right to
cancel any order that does not adhere to these criteria. We may preauthorize
your order amount with your credit or debit card issuer at the time you place
the order, which may have an effect on your available credit line.  

 

All billing and registration information provided by you must be accurate,
complete and correct. By confirming your purchase at the end of the checkout
process, you agree to accept and pay for the items, products and / or services
that you have requested.  Receiving an order acknowledgement via email does not
guarantee the acceptance of an order.

Back to Table of Contents


LIMITATIONS ON PURCHASES

We are not responsible for failure to fulfill orders due to causes beyond our
control.  We reserve the right to: (1) limit order quantities to reasonable
amounts (in our sole discretion);  (2) prohibit purchases on the Platform by
retailers, distributors, or resellers; (3) discontinue or refuse to offer any
product or service; (4) impose conditions on any discount, coupon or promotion;
and/or (5) bar any user from completing a transaction.

Back to Table of Contents


SHIPPING, DELIVERY, INSTALLATION

Please visit our policy for Delivery & Installation, which is incorporated by
reference as part of these Terms.

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RETURNS

Please visit our policy for Returns & Exchanges, which is incorporated by
reference as part of these Terms.

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EXPORT CONTROL

You are responsible for complying with United States, Canada, and foreign export
controls and for any violation of such controls, including any United States
embargoes or other rules and regulations restricting exports. You represent that
you are not: (1) located in, or a resident or a national of, any country subject
to a government embargo or other restriction, or that has been designated by any
government as a “terrorist supporting” country; or (2) on any government list of
restricted end users.

Back to Table of Contents


WARRANTY DISCLAIMER & LIMITATION OF LIABILITY

THE PLATFORM — INCLUDING ALL OF ITS CONTENTS, INFORMATION, AND THE MANNER BY
WHICH IT OPERATES — IS PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES OR CONDITIONS
OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE FULLEST EXTENT
PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE
PLATFORM, CONTENT, AND ANY PRODUCTS OR THIRD-PARTY SERVICES, INCLUDING BUT NOT
LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
TITLE, AND NON-INFRINGEMENT AND ANY WARRANTIES REGARDING THE ACCURACY, ADEQUACY,
COMPLETENESS, LEGALITY, RELIABILITY OR USEFULNESS OF ANY INFORMATION OR CONTENT
CONTAINED ON THE PLATFORM OR THE AVAILABILITY OF ANY PRODUCT OR RESULTS THAT YOU
MAY OBTAIN THROUGH THE PLATFORM.

 

ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS
AGREEMENT) ARE MADE ON BEHALF OF WHIRLPOOL, ITS HEIRS, SURVIVORS,
REPRESENTATIVES, SUBSIDIARIES, AFFILIATES, AGENTS, EMPLOYEES, PREDECESSORS IN
INTERESTS, SUCCESSORS, ASSIGNS, AND EACH OF THEIR RESPECTIVE SHAREHOLDERS,
DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND REPRESENTATIVES (COLLECTIVELY, THE
“AFFILIATED ENTITIES”), AS WELL AS EACH AFFILIATED ENTITY’S LICENSORS, SUPPLIERS
AND SERVICE PROVIDERS.

 

WHIRLPOOL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL,
SPECIAL, RELIANCE, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND ARISING OUT OF OR
RELATED YOUR USE OF OR INABILITY TO USE THE PLATFORM, ITS CONTENT, OR FROM ANY
PRODUCTS OR THIRD-PARTY SERVICES, INCLUDING BUT NOT LIMITED TO ANY DAMAGES FOR
LOST PROFITS, LOSS OF DATA, LOSS OF PRIVACY OR SECURITY, OR UNAUTHORIZED ACCESS
TO OR USE OF THE PLATFORM OR USER CONTENT, REGARDLESS OF WHETHER SUCH DAMAGES
ARE BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY
OTHER LEGAL THEORY, AND EVEN IF WHIRLPOOL IS ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. WITHOUT LIMITING THE FOREGOING, WHIRLPOOL WILL NOT BE LIABLE FOR
DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM
OR FROM ANY PRODUCTS OR THIRD-PARTY SERVICES. ALL LIMITATIONS OF LIABILITY OF
ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE ALSO
MADE ON BEHALF OF THE AFFILIATED ENTITIES.

 

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF WARRANTIES OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY
NOT APPLY TO YOU.

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INDEMNITY

You agree to defend, indemnify and hold harmless Whirlpool and the Affiliated
Entities against all claims, damages, losses, and expenses (including attorneys'
fees) arising out of: (1) your use of, or activities in connection with, the
Platform (including all User Content); and (2) any violation or alleged
violation of this Agreement by you.

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ARBITRATION

READ THE FOLLOWING ARBITRATION AGREEMENT CAREFULLY. IT LIMITS CERTAIN LEGAL
RIGHTS, INCLUDING YOUR RIGHT TO OBTAIN RELIEF OR DAMAGES THROUGH COURT ACTION OR
AS A MEMBER OF A CLASS.

 

As used in this Arbitration provision and the subsequent Class Action Waiver
provision, "You" and "Your" includes you, your heirs, survivors,
representatives, subsidiaries, affiliates, agents, employees, predecessors in
interests, successors, and assigns. 

 

This Arbitration Agreement is intended to be broadly interpreted. It applies to
any and all claims, disputes, or controversies of any nature whatsoever that You
may raise against Whirlpool and/or its Affiliated Entities, whether in contract,
tort or otherwise, including but not limited to statutory, common law, fraud
(whether by misrepresentation or by omission) or other intentional tort,
property, or equitable claims arising out of, relating to, or in connection
with: the Platform, all content on the Platform, products sold or advertised on
this Platform (including but not limited to the use, design, testing,
manufacture, marketing, advertising, or labeling of any product advertised or
purchased on this Platform), and these Terms (including any claims relating to
the validity, scope, interpretation, breach or enforceability of these Terms)
(all of which are collectively referred to herein as "Claims").

 

You agree that you will assert any Claim against Whirlpool and/or the Affiliated
Entities by arbitration administered by the American Arbitration Association
(“AAA”) in accordance with its Consumer Arbitration Rules (“AAA Rules”), and
judgment on the award rendered by the arbitrator(s) may be entered in any court
having jurisdiction thereof.  To the extent there is any inconsistency between
the terms of this Arbitration provision and the AAA Rules the provisions of this
provision shall apply. The AAA Rules, forms and information are available online
at www.adr.org, or can be obtained by calling the AAA at 1-800-778-7879. Unless
Whirlpool and You agree otherwise, any arbitration hearing(s) will take place in
the province or jurisdiction in which you reside or, in the case of residents of
Quebec, the seat of arbitration will be Ontario.

 

In the event that any provision of this Arbitration provision or the Class
Action Waiver provision is found to be invalid or unenforceable in a particular
case or jurisdiction, that provision will be severable in that case or
jurisdiction, as the case may be, without affecting the validity and
enforceability of the remaining provisions of the Agreement, and shall not
affect the validity and enforceability of the Agreement in other cases and
jurisdictions.

 

In the event that You intend to commence an arbitration or a court proceeding,
You must first notify Whirlpool by contacting Our Customer Experience Center at
1-866-698-2538 (U.S.) or 1-800-807-6777 (Canada) ("Notice") and attempt to
resolve Your Claim. If You and Whirlpool and/or the Affiliated Entities do not
reach an agreement to resolve Your Claim within 30 days after Notice has been
provided, either party may commence an arbitration proceeding in accordance with
this Agreement.

 

We agree to pay Your filing, administration, service, case management,
arbitrator and reasonable hearing fees. You may be ordered to reimburse us in
whole or in part for any of the amount that We pay if the arbitrator or the
court, as the case may be, finds that any of your Claims were filed for purposes
of harassment or are frivolous.

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CLASS ACTION WAIVER

READ THE FOLLOWING CLASS ACTION WAIVER AGREEMENT CAREFULLY. IT LIMITS CERTAIN
LEGAL RIGHTS, INCLUDING YOUR RIGHT TO OBTAIN RELIEF OR DAMAGES AS A MEMBER OF A
CLASS.

 

EXCEPT WHERE PROHIBITED BY LAW, YOU AND WE AGREE THAT EACH MAY BRING CLAIMS
AGAINST THE OTHER, WHETHER BEFORE AN ARBITRATOR OR IN COURT, ONLY IN YOUR OR OUR
INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION
LAWSUIT. You expressly waive any right you may have to bring or participate in a
Claim as a class, collective or representative proceeding in court or before an
arbitrator against Whirlpool and/or the Affiliated Entities. Further, unless
both You and We agree in writing, the arbitrator may not consolidate Your claim
with another person's claim, and may not otherwise preside over any form of a
representative or class proceeding. Notwithstanding anything herein, either
party may bring an individual action in small claims court for disputes within
that court's jurisdiction.  THIS SECTION NOT APPLICABLE TO RESIDENTS OF QUEBEC.

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GEOGRAPHIC SCOPE

The Platform is intended for use within the United States of America and
Canada.  Claims about our products or services are limited to the United States
and Canada, unless otherwise disclosed.  The Platform is intended to promote
solely products that are sold in the United States and Canada. We do not
represent or warrant that the Platform is appropriate or available for use
outside the United States and Canada.

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OUR COMMUNICATIONS TO YOU

We may communicate with you electronically, including by posting notices on the
Platform or by responding to your e-mails.  You agree that all agreements,
notices, disclosures or other communications that we provide to you
electronically satisfy any legal requirement that such communications be in
writing.   

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GOVERNING LAW

For our U.S. customers, this Agreement is and shall be governed by and construed
under the laws of the State of Delaware, U.S.A., without regard to its
principles of conflicts of law, and regardless of your location.  For our
Canadian customers, this Agreement is and shall be governed by the laws of the
province of Ontario and the federal laws of Canada applicable therein, without
regard to its principles of conflicts of law, and regardless of your location.

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SERVERABILITY

If any provision of this Agreement is held unenforceable, that provision shall
be considered amended in a manner that eliminates the unenforceability, and all
other provisions shall remain effective as originally written.

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ADDITIONAL TERMS MAY APPLY

Depending on which of our products or services you use, additional terms may
apply (“Additional Terms”).  Additional Terms may also apply for promotions,
sweepstakes, contest, giveaways, or similar programs. If these Terms are
inconsistent with any Additional Terms, the Additional Terms will control.

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CHANGES

From time to time, we may change these Terms.  We reserve the right to make
these changes without notice, though we will update the "Last Updated" line at
the beginning of these Terms after each revision.  You are responsible for
regularly reviewing these Terms, and your continued use of the Platform
following any changes indicates your acceptance of those changes. 

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CONTACT US

If you have any questions regarding these Terms or our Privacy Notice, our U.S.
customers can contact us at 1-866-698-2538.  Our Canadian customers can contact
us at 1-800-807-6777.

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Due to the impact of COVID‑19, delivery times may be longer than usual and some
products may be out of stock. Our team is doing their best to resolve these
issues and ensure a positive shopping experience, and we appreciate your
patience as we work diligently to address these concerns.

Learn more about Whirlpool Corporation's, Parent Company of Maytag, Response to
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