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Text Content

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 * (978) 993-8038
 * info@resolveit.net

 * 
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 * 

 * IT SERVICES
    * STRATEGY
    * MANAGEMENT
    * SUPPORT
    * PROJECTS
    * SECURITY
    * CLOUD HOSTING

 * Switch to Resolve
 * ABOUT US
    * Our Difference
    * IT Industry Secret
    * Testimonials
    * Employment
    * Refer a Colleague or Friend

 * Blog
 * CONNECT
 * GET SUPPORT
    * How to Open a Ticket
    * help@resolveit.net
    * Client Portal Access
    * Remote Support Login


CONNECT WITH US:

100 Cummings Center 435C       Beverly, MA 01915
Normal Business Hours:
Mon-Fri 7AM to 5PM
EMAIL US NOW
(978) 993-8038


 * 
 * 
 * 
 * 

Slide


READY FOR A STRATEGIC APPROACH TO I.T.?

One that builds a concrete technology foundation to build your skyscraper of a
business on?

Of course you are! Help us help you...

Connect With Us



WHAT WE DO FOR OUR PARTNERS...

We are not your typical “PC Fix It” company, We are your strategic business
partners 
We live by the idea that your business needs come first, so much so that our CEO
Patrick Agostino has written a letter for you to read showing just how dedicated
our team is to not only solving problems but your success!

Read More...


SUPPORT

Click For Details


MANAGEMENT

Click For Details


STRATEGY

Click For Details


PROJECTS

Click For Details


SECURITY

Click For Details


CLOUD HOSTING

Click For Details
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WHAT RESOLVE I.T. CAN DO FOR YOU...

We partner with many types of businesses in the area, and strive to eliminate IT
issues before they cause expensive downtime, so you can continue to drive your
business forward. Our dedicated staff loves seeing our clients succeed. Your
success is our success, and as you grow, we grow.





DESKTOP, LAPTOP, MACBOOK, OR MOBILE

With the Resolve I.T. Cloud Solutions it doesn’t matter what device you prefer!







WHAT OUR CLIENT'S ARE SAYING ABOUT US...

> "I LOVE the team at Resolve I.T.! They are always quick to respond, and
> they've helped with everything from basic email issues to reconfiguring a
> server. They're thorough and personable and I am consistently impressed with
> their level of customer service. It's a quality that's rare in external I.T.
> and certainly appreciated! I look forward to continuing to work together!  "
> N.G. (PR and Creative Services agency in Boston, New York and Los Angeles)

> "Resolve I.T. has been an indispensable resource to our organization.  They
> host and manage our entire I.T. infrastructure including servers and email,
> and are always a quick email or phone call away if we need them.  Resolve I.T.
> is always responsive and they’ve never left an issue outstanding. As the
> Executive Director, I look for partners that I can depend on and Resolve I.T.
> has met that requirement and more.  " L.S. (Executive Director, Foremost
> Business Incubator of the North Shore)

> "Resolve I.T. acts quickly and they don’t hesitate to respond. We found
> ourselves in an unexpected bind and they were thoroughly professional and
> proficient – we were up and running in no time! Their crew of technicians are
> friendly, knowledgeable and they explain things in common terms that the
> average “non-techie” can understand. We would highly recommend them!  " M.S.
> (Operations Manager, Preeminent Full-service Residential Remodeling Firm)

> "Resolve IT makes you feel like you are the only client they have. They are so
> attentive and won’t stop until they have a solution for you. You can always
> get a hold of them and they have the ability to calm you down the second you
> connect with them." R.S. (VP, Account Director, Strategic Branding and Graphic
> Design Firm)

> "Super responsive and knowledgeable. Always follow up when necessary. Simply
> excellent IT support." T.C. (Engineer, BioMed Technology Firm)

> "Joe was quick and efficient to resolve the issue and get me working again.
> Thank you!" B.M. (Risk Management Firm)

> "Joe was great. Installed the certificate and waited while I logged back in to
> make sure my issue didn't pop up again." T.T. (Professional Employee Placement
> Agency)

> "Resolve I.T. is appropriately named for its commitment to excellence in
> resolving technical problems from the smallest incident to crippling issues,
> always with promptness and a professionalism which has never wavered. For many
> years now, their constantly undated expertise and advice has kept all
> technical aspects of our computers, servers, software and secure e-mail
> running smoothly and efficiently and their friendliness makes it a delight to
> work with them.    " K.E (Program Director, Prominent Massachusetts Non Profit
> )

> "Hello Jason, I know it’s early and I’m not trying to bother you. I just
> wanted to tell you that you are so my hero today and you have done such a
> great job and how appreciative I am. If you need anything you can call me but
> I guess it will be the other way around I’ll probably call you when I need
> something but it was a pleasure working with you and thank you so much.
> Bye-bye.      " M.J. (Executive Director, Medical Research Facility )

> "Thanks Resolve I.T. for your prompt and efficient service. The staff is
> polite, patient and can help with any IT problems that an old lady like me can
> throw at them. Excellent job! " S.M. (Professional Employee Placement Agency)
> – 4/13/2020

> "I gave up after 5 min of trying ...Called Resolve I.T. and they solved it in
> less than 5 sec !!!!" P.I. (Large Greater Boston Area Medical Practice) –
> 4/15/2020

> "Saving the day once again! Chris and Resolve I.T. always come through in
> times of trouble! I HIGHLY recommend Resolve I.T.! " C.R. (Full-Service
> Landscaping Design Firm) – 4/16/2020

> "Quick, polite, effective, efficient.....awesome every time. Thank you! " S.M.
> (Professional Employee Placement Agency) – 4/16/2020

> "We have used Resolve IT for many years and have nothing but positive things
> to say about our experience with them. Both Jason Bowen and Pat Agostino,
> along with their growing team of Rockstar IT professionals are always the
> first to respond to any sort of crisis we may be having. Unfortunately running
> a business, IT crises do happen... on a semi-regular basis. We are so thankful
> every time we pick up the phone and call Resolve IT as they are quick with the
> response, and dependable with follow-through.  " Dr. A.L. (Full Service Dental
> Practice)

> "Great customer service. Are very patient and willing to spend time with you.
> " J.G. (New England Region Energy Energy Company) – 4/16/2020

> "Well done. I needed immediate IT assistance at 5:30 PM, and I was up and
> running within 10 minutes! " J.T. (New England Region Energy Energy Company) –
> 4/22/2020

> "Tariq has always been a Rock Star in helping me. He gets right to the matter
> and gets it fixed. Thank you!" T.T. (Professional Employee Placement Agency) –
> 4/24/2020

> "Jamie was outstanding and spent a great deal of time resolving my difficult
> problem " J.F. (Large Greater Boston Area Medical Practice) – 4/24/2020

> "I had a problem with my printer not talking to my computer. Tariq got on
> remotely and corrected the issue in under 2 minutes. Very polite and
> professional! Truly an asset to Resolve I.T." E.B. (Manufacturing &
> Fulfillment Firm) – 4/24/2020

> "I called the "tech help" line and Tariq was working it. I am working remotely
> due to the Corona situation and trying to connect a new printer that was not
> co-operating. Tariq logged onto my computer and the printer came to life. He
> nailed it! Most appreciated, great job!" E.B. (Manufacturing & Fulfillment
> Firm)

> "Excellent and quick service and resolved the problem in a timely manner!
> Highly recommend Resolve I.T.!" B.S. (New England Region Energy Energy
> Company) – 4/27/2020

> "Joe nailed it. My email is back up and running on my computer and Iphone. "
> E.B. (Manufacturing & Fulfillment Firm) – 4/28/2020

> "Always a pleasure working with the Resolve I.T. team. Even when it takes some
> time, they always get the job done." S.S. (Manufacturing & Fulfillment Firm) –
> 4/29/2020

> "Thanks for your help! punctual, professional, pleasant!" S.M. (Professional
> Employee Placement Agency) – 4/30/2020

> "Josh did a great job. I couldn't access Windows apps when updating in the
> background. Josh did update after hours. Excel is working great today. Thank
> you" J.G. (New England Municipality) – 5/7/2020

> "Chris never fails to get to the bottom of an issue and has complete patience
> on the user-end! Thank you!" M.D. (New England Municipality) – 5/13/2020

> "Joey did an awesome job setting this up. He also has a tremendous amount of
> patience as I am not an IT person and being a remote set up I had to complete
> some of the tasks. Great job Joey!!" R.D. (New England Region Energy Energy
> Company) – 5/22/2020

> "As always, Joe is a great asset to the Resolve I.T. family. Always helpful
> !!!! " S.K. (New England Region Energy Energy Company) – 5/26/2020

> "Resolve I.T. is amazing - you all are very polite, professional and an
> absolute joy to work with. Always helpful and quick to assist with any mess I
> may have gotten into on my computer. THANK YOU! " D.P. (New England Region
> Energy Energy Company) – 5/27/2020

> "Very prompt response, quick identification and fix of issue. Great team."
> K.D. (Property Management Firm) – 6/9/2020

> "Very technically adept, and great service! They respond to problems rapidly
> and fix them quickly." Dr. K.M. (Pharmaceutical Production & Retail Company) –
> 6/15/2020

> "Joey was great and got it done in two minutes." T.T. (Professional Employee
> Placement Agency) – 6/19/2020

> "PATIENT, PROFESSIONAL SERVICE WITH A SENSE OF HUMOR. THANKS AS ALWAYS." M.B.
> (New England Municipality) – 6/25/2020

> "Thank you so much for coming and helping to straighten things out. Greatly
> appreciated by both of us!" J.P. (Law Firm Cape Cod Satellite Office) –
> 7/1/2020

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SEE WHAT SETS RESOLVE I.T. APART!

We partner with many types of businesses in the area, and strive to eliminate IT
issues before they cause expensive downtime, so you can continue to drive your
business forward. Our dedicated staff loves seeing our clients succeed. Your
success is our success, and as you grow, we grow.

 * Who Are We?
 * Our Difference.
 * It's A Secret!

WHO ARE WE?

IT’S NICE TO KNOW WHO YOU’RE WORKING WITH, WE GET THAT

Resolve I.T. understands that making a decision means putting your trust in us.
We encourage you to find out more about our company and read testimonials from
our many satisfied customers!

About Resolve I.T.

OUR DIFFERENCE.

WE ARE NOT YOUR TYPICAL BUSINESS, WE ARE YOUR BUSINESS PARTNERS

We live by the idea that your business needs come first, so much so that our CEO
Patrick Agostino has written a letter for you to read showing just how dedicated
our team is to not only solving problems but your success!

Read More



IT'S A SECRET!

SHHH, DON’T TELL ANYONE WE TOLD YOU!

WARNING: We are about to let you in on a secret about how most computer
companies really make their money! We will cover the three main types of IT
companies and what you can expect out of them.

Discover What It Is!


SUPPORT OPTIONS


 * PHONE SUPPORT
   
   You’re human, and your support should be too. Speak to a support team member
   on the phone now!
   
   Phone: (978) 993-8038 Option #1


 * TICKET BY EMAIL
   
   Send an email to the Help Desk to create a ticket automatically and
   communicate with your team or any member.
   
   Submit A Ticket


 * TICKET BY PORTAL
   
   Create and manage tickets via our secure online Help Desk Portal. (Members
   Only Requires login)
   
   Enter Support Portal


GET IN TOUCH

Let us know what we can do for you and your company.  If you need immediate
help, give us a call at 978-993-8038.  If you just want to be on our radar or
would like to receive our newsletter, please do not hesitate to let us know.

 



Thank you for connecting with us. We will respond to you shortly.

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SUBMIT









CONNECT WITH US

100 Cummings Center 435C
Beverly, MA 01915
Normal Business Hours:
Mon-Fri 7AM to 5PM
EMAIL US NOW
(978) 993-8038



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 * 
 * 
 * 




LATEST NEWS

Router Management Basics 08 Mar 2024
Tip of the Week: Upgrade to Windows 11 Without a Microsoft Account 06 Mar 2024
© 2024   RESOLVE I.T. - All Rights Reserved


 * IT SERVICES
   * STRATEGY
   * MANAGEMENT
   * SUPPORT
   * PROJECTS
   * SECURITY
   * CLOUD HOSTING
 * Switch to Resolve
 * ABOUT US
   * Our Difference
   * IT Industry Secret
   * Testimonials
   * Employment
   * Refer a Colleague or Friend
 * Blog
 * CONNECT
 * GET SUPPORT
   * How to Open a Ticket
   * help@resolveit.net
   * Client Portal Access
   * Remote Support Login



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