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Submitted URL:
https://docs.microsoft.com/en-us/azure/active-directory/application-sign-in-problem-federated-sso-gallery#user-not-assigned...
Effective URL:
https://learn.microsoft.com/en-us/troubleshoot/entra/entra-id/app-integration/troubleshoot-sign-in-saml-based-apps
Submission: On January 14 via api (January 14th 2025, 6:48:51 am UTC) from DE — Scanned from AT

Form analysis
3 forms found in the DOM

Name: site-header-search-form-mobile — GET /en-us/search/

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      <span aria-hidden="true" class="autocomplete-loader loader has-text-primary " hidden=""></span>
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    <ul role="listbox" id="ax-1-listbox" data-test-id="site-header-search-autocomplete-input-mobile-listbox" class="autocomplete-suggestions is-vertically-scrollable padding-xxs " aria-label="Suggestions" hidden="">
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Name: site-header-search-form — GET /en-us/search/

<form class="flex-grow-1" method="GET" role="search" id="ms--site-header-search-form" data-bi-name="site-header-search-form" name="site-header-search-form" aria-label="Search" action="/en-us/search/">
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      <span aria-hidden="true" class="autocomplete-loader loader has-text-primary " hidden=""></span>
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  <button type="submit" class="visually-hidden" tabindex="-1" aria-hidden="true"></button>
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</form>

javascript:

<form action="javascript:" role="search" aria-label="Search" class="margin-bottom-xxs"><label class="visually-hidden" for="ax-2">Search</label>
  <div class="autocomplete display-block" data-bi-name="autocomplete"><!---->
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    <!---->
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</form>

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Table of contents Exit focus mode

Search
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 * Welcome
 * Microsoft Entra Domain Services (Microsoft Managed - DCaaS)
 * Microsoft Entra App Integration and Development
   * Troubleshoot adding apps
   * Troubleshoot sign-in to apps
     * Error AADSTS220501 - Unable to download Certificate Revocation List
     * Error AADSTS50003 - certificate or key not configured
     * Error AADSTS50011 - reply URL mismatch (SAML)
     * Error AADSTS50011 - redirect URI mismatch (OIDC/OAuth2)
     * Error AADSTS50020 - guest sign-in to resource tenant fails
     * Error AADSTS530004 - AcceptCompliantDevice setting isn't configured
     * Error AADSTS50057 - user account is disabled
     * Error AADSTS500571 - guest user account is disabled
     * Error AADSTS50105 - user not assigned a role
     * Error AADSTS650056 - misconfigured app
     * Error AADSTS70001 - app not found in directory
     * Error AADSTS75011 - authentication method mismatch
     * Error AADSTS75005 - not a valid saml request
     * Error AADSTS750054 - SAML request or response not present
     * Error AADSTS7000110 - request is ambiguous, multiple application
       identifiers found
     * Error AADSTS7000112 - application is disabled
     * Troubleshoot signing in to SAML-based single sign-on configured apps
     * Troubleshooting infinite redirection between OIDC app and Entra ID
     * User redirected to incorrect reply URL or localhost
     * Nonce is null error in ASP.NET MVC with OpenID Connect
 * Business To Consumer (B2C) Tenants
 * Microsoft Entra Directories, Domains, and Objects
 * Microsoft Entra Governance, Compliance and Reporting
 * Microsoft Entra Sign-in and Multi-factor authentication
 * Microsoft Graph Users, Groups, and Entra APIs
 * Microsoft Entra User Provisioning and Synchronization

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 1. Learn
    
    
 2. Troubleshoot
    
    
 3. Entra
    
    
 4. Entra ID
    

    
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 2. Troubleshoot
    
    
 3. Entra
    
    
 4. Entra ID
    

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PROBLEMS SIGNING IN TO SAML-BASED SINGLE SIGN-ON CONFIGURED APPS

 * Article
 * 10/28/2024
 * 2 contributors

Feedback


IN THIS ARTICLE

    
 1. General troubleshooting
    
 2. Contact us for help
    

To troubleshoot the sign-in issues below, we recommend the following to better
diagnosis and automate the resolution steps:

 * Install the My Apps Secure Browser Extension to help Microsoft Entra ID to
   provide better diagnosis and resolutions when using the testing experience in
   the Azure portal.
 * Reproduce the error using the testing experience in the app configuration
   page in the Azure portal. Learn more on Debug SAML-based Single Sign-On
   applications

If you use the testing experience in the Azure portal with the My Apps Secure
Browser Extension, you don't need to manually follow the steps below to open the
SAML-based Single Sign-On configuration page.

To open the SAML-based Single Sign-On configuration page:

 1. Open the Azure portal and sign in as a Global Administrator or Coadmin.

 2. Open the Microsoft Entra Extension by selecting All services at the top of
    the main left-hand navigation menu.

 3. Type “Microsoft Entra ID" in the filter search box and select the Microsoft
    Entra ID item.

 4. Select Enterprise Applications from the Microsoft Entra left-hand navigation
    menu.

 5. Select All Applications to view a list of all your applications.
    
    If you do not see the application you want show up here, use the Filter
    control at the top of the All Applications List and set the Show option to
    All Applications.

 6. Select the application you want to configure for Single Sign-On.

 7. Once the application loads, select Single Sign-On from the application’s
    left-hand navigation menu.

 8. Select SAML-based SSO.


GENERAL TROUBLESHOOTING


PROBLEM WHEN CUSTOMIZING THE SAML CLAIMS SENT TO AN APPLICATION

To learn how to customize the SAML attribute claims sent to your application,
see Claims mapping in Microsoft Entra ID.


ERRORS RELATED TO MISCONFIGURED APPS

Verify both the configurations in the portal match what you have in your app.
Specifically, compare Client/Application ID, Reply URLs, Client Secrets/Keys,
and App ID URI.

Compare the resource you’re requesting access to in code with the configured
permissions in the Required Resources tab to make sure you only request
resources you’ve configured.


CONTACT US FOR HELP

If you have questions or need help, create a support request, or ask Azure
community support. You can also submit product feedback to Azure feedback
community.





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IN THIS ARTICLE



English (United States)
California Consumer Privacy Act (CCPA) Opt-Out Icon Your Privacy Choices
Theme
 * Light
 * Dark
 * High contrast

 * Manage cookies
 * Previous Versions
 * Blog
 * Contribute
 * Privacy
 * Terms of Use
 * Trademarks
 * © Microsoft 2025