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Text Content

 * Cloud & Technologies
   * Deep Voice™ Biometric Engine
   * Phoneprinting® Technology
   * Behavioral Analysis
   * Pindrop® Trace
 * Solutions
   * Anti-Fraud
   * Authentication
   * Amazon Connect
   * TV & Entertainment
   * Automotive
   * Smart Homes
   * Custom Solutions
 * Who’s it for
   * Banking & Finance
   * Insurance
   * Business
   * Devices
   * Communication
 * Resources
   * Webinars
   * Blogs
   * Reports
   * Videos
   * Case Studies
   * Events
 * Company
   * History
   * Partners
   * Careers
   * Newsroom
 * Vision
 * Request a Demo


 * Cloud & Technologies
   * Deep Voice™ Biometric Engine
   * Phoneprinting® Technology
   * Behavioral Analysis
   * Pindrop® Trace
 * Solutions
   * Anti-Fraud
   * Authentication
   * Amazon Connect
   * TV & Entertainment
   * Automotive
   * Smart Homes
   * Custom Solutions
 * Who’s it for
   * Banking & Finance
   * Insurance
   * Business
   * Devices
   * Communication
 * Resources
   * Webinars
   * Blogs
   * Reports
   * Videos
   * Case Studies
   * Events
 * Company
   * History
   * Partners
   * Careers
   * Newsroom
 * Vision
 * Request a Demo


PRIVACY




TABLE OF CONTENTS


 * Privacy Notice
   * Introduction
   * INFORMATION WE COLLECT ABOUT YOU
   * HOW WE USE YOUR INFORMATION
   * HOW WE SHARE YOUR INFORMATION
   * OUR USE OF COOKIES
   * THIRD-PARTY AD NETWORKS
   * THIRD-PARTY LINKS
   * SECURITY INFORMATION
   * CHILDREN
   * MARKETING
 * GDPR PRIVACY NOTICE
 * Privacy Notice for California Residents
 * Pindrop Solutions

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Last updated: July 7, 2023


INTRODUCTION

Pindrop (“Pindrop,” “we,” “us,” or “our”) is a leading provider of
authentication and anti-fraud solutions for enterprise-level businesses across a
variety of sectors. We value your privacy and in this Privacy Policy (“Policy”),
we describe how we collect, use, and disclose personal information that we
obtain about visitors to our website, Pindrop.com (the “Site”). By visiting the
Site, you agree that your information will be handled as described in this
Policy. Your use of our Site, and any dispute over privacy in connection
therewith, is subject to this Policy and our Terms of Service, including its
applicable limitations on damages and the resolution of disputes. The
Pindrop Terms of Use are incorporated by reference into this Policy.

When our customers purchase our authentication and anti-fraud solutions, our
solutions may process the information of individuals at our customers’ direction
on their behalf. Where Pindrop is acting as a service provider or processor to
our customers, our customer’s privacy policy and/or their agreements with their
clients and consumers will dictate the scope and manner of processing, not this
Policy. 

If you are a California resident, please be sure to review the Notice at
Collection and Privacy Policy for California Residents  for important
information about the categories of personal information we collect and disclose
and your rights under California privacy laws, as well as our “Do Not Sell or
Share My Personal Information” link in the footer of our website.




PERSONAL INFORMATION WE COLLECT ABOUT YOU

Through our Site, we collect personal information from you directly, from third
parties, and automatically through your use of our Site.

Personal Information We Collect Directly. We may collect personal information
from you when you request information from us, such as reports or whitepapers,
when you submit an employment application, or when you otherwise contact us. The
type of personal information that we may collect varies depending upon how you
contact us. In this capacity, we typically collect the following types of
personal information: your name, email address, phone number, job title, and
information about your company.

Additionally, if you apply for employment with Pindrop through our Site, we
collect your name, contact information, and any information that you include on
your resume or CV; as part of your application, you may also provide us with
information such as your LinkedIn profile URL and your personal website’s URL.
When you are applying for a position in the United States (“US”), you may also
provide information to help us comply with US employment law, including
information about your sex, gender and race, veteran status, and any
disabilities you may have.

Information We Collect Automatically. When you use our Site, we and other third
parties may automatically collect the following information about your use of
our Site through cookies, web beacons, and other technologies: your domain name;
your browser type and operating system; web pages you view; links you click;
your Internet Protocol (“IP”) address; the length of time you visit our Site
and/or use our services; and the referring URL or the webpage that led you to
our Site. We may combine this information with other information that we have
collected about you, including, where applicable, your user name, name, and
other information. 

Additionally, the Site uses cookies and other technologies, some of which are
provided by third parties, to collect browsing and activity information and to
record your interactions with this Site. We and these third parties use this
information to understand how users interact with the Site, to enable certain
features and functionality, to analyze an improve our Site, to personalize user
experiences, to reach you with more relevant content and advertising, and for
security and fraud prevention purposes.

For more information, please see our section on cookies, below.




HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

 * To provide our services to you, to communicate with you about our services,
   to respond to your inquiries, and for other customer service purposes.
 * To tailor the content and information that we may send or display to you, for
   personalized help and instructions, and to otherwise personalize your
   experiences while using the Site and services available via the Site.
 * For marketing and promotional purposes. For example, we may use your email
   address to send you news and newsletters, special offers, and promotions, or
   to otherwise contact you about solutions or information we think may interest
   you or your company. We may also use the information that we learn about you
   to assist us in advertising our services on third-party websites and in other
   forums.
 * To better understand how users access and use our Site and services (both on
   an aggregated and individualized basis), in order to improve our Site and
   respond to user desires and preferences, and for other research and
   analytical purposes. We also may use it in order to comply with applicable
   legal obligations, including responding to a subpoena or court order.
 * Finally, we may use it where we believe it is necessary to investigate,
   prevent or take action regarding illegal activities, suspected fraud,
   situations involving potential threats to the safety of any person, or
   violations of our Terms of Service or this Policy.




HOW WE SHARE YOUR PERSONAL INFORMATION

We may share your personal information with the following entities:

 * Related Entities. We may disclose the personal information we collect from
   you to our related entities or subsidiaries. However, if we do so, their use
   and disclosure of your personal information will be subject to this Policy.
 * Service Providers. We disclose the personal information we collect from you
   to third-party vendors, contractors or agents who perform functions on our
   behalf.
   
    

We may also share personal information in the following circumstances:

 * Business Transfers. If we are or may be acquired by or merged with another
   company, if some or all of our assets are transferred to another company, or
   as part of a financing or bankruptcy proceeding, we may transfer the
   information we have collected about you to the other company.
 * In Response to Legal Process. We may disclose the information we collect from
   you in order to comply with the law, a judicial proceeding, court order, or
   other legal process, such as in response to a court order or a subpoena.
 * To Protect Us and Others. We may disclose the information we collect from you
   where we believe it is necessary to investigate, prevent, or take action
   regarding illegal activities, suspected fraud, situations involving potential
   threats to the safety of any person, violations of our Terms of Service or
   this Policy, or as evidence in litigation in which Pindrop is involved.
 * Aggregate and De-Identified Information. When you use our Site, we may share
   aggregate or de-identified information about users with third parties for
   marketing, advertising, research or purposes.




COOKIES AND OTHER TECHNOLOGIES

We and third-party providers use cookies and other tracking mechanisms to track
information related to your use of our Site. We may combine this information
with other information we collect from you.


Cookies. Cookies are alphanumeric identifiers that are transferred to your
device through your browser. Some cookies allow us to make it easier for you to
navigate our Site, while others are used to allow us to track your activities
related to our Site. There are two types of cookies: session and persistent
cookies.

Session Cookies. Session cookies exist only during an online session. They
disappear from your device when you close your browser or turn off your
computer. We use session cookies to allow our systems to uniquely identify you
during a session. This allows us to process your online transactions and
requests and verify your identity, after you have logged in, as you move through
our Site.

Persistent Cookies. Persistent cookies remain on your device after you have
closed your browser or turned off your device. Persistent cookies are used, for
example, to track information about user activity, and to display advertising,
perform analytics and conduct measurement on third-party sites.

Disabling Cookies. Most browsers automatically accept cookies but, if you
prefer, you can edit your browser options to block them in the future. On most
browsers, the Help portion of the toolbar will tell you how to prevent your
computer from accepting new cookies, how to have the browser notify you when you
receive a new cookie, or how to disable cookies altogether. Visitors to our Site
who disable cookies will be able to browse certain areas of the Site, but some
features may not function properly.

Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with
a unique identifier that are embedded invisibly on web pages. We may use clear
GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site
to, among other things, track the activities of Site visitors, help us manage
content, and compile statistics about Site usage. We and third-parties also use
clear GIFs in HTML emails, to help us track email response rates, identify when
our emails are viewed, and track whether our emails are forwarded.

Third-Party Analytics. We use automated technologies provided by third parties,
such as Google Analytics, to evaluate usage of our Site. You can download the
Google Analytics Opt-out Browser Add-on to manage how your information used by
Google Analytics at https://tools.google.com/dlpage/gaoptout. We also may use
other, third-party provided analytic means to evaluate our Site. We use these
tools to help us improve our Site, performance, and user experiences. The
entities providing these tools may use cookies and other tracking technologies
to perform their services.

Cross-Device Tracking. We and our providers may use the personal information we
collect about you within our Site and services and on other third-party websites
and services to help us and other third parties identify other devices that you
use (e.g., a mobile phone, tablet, other computer, etc.) to interact or engage
with us or the Site.

Do-Not-Track. Currently, our systems do not recognize browser “do-not-track”
requests. You may, however, disable certain tracking as discussed in this
section (e.g., by disabling cookies); you also may opt out of targeted
advertising by following the instructions in the “Third-Party Ad Networks”
section. 

More information about managing cookies can be found in our cookie preference
center available here:



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THIRD-PARTY AD NETWORKS

We use third parties such as network advertisers, analytics and measurement
companies, social media companies and others to serve advertisements on
third-party websites or other media (e.g., social networking platforms). This
enables us and these third parties to target advertisements to you for products
and services in which you might be interested. Third-party ad network providers,
advertisers, sponsors and/or traffic measurement services may use cookies,
JavaScript, web beacons (including clear GIFs),  and other tracking technologies
to analyze and measure the effectiveness of their ads and to personalize
advertising content to you. These third-party cookies and other technologies are
governed by each third party’s specific privacy policy rather than this Policy.

Users in the US may opt out of many third-party ad networks. For example, you
may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for
information about opting out of interest-based advertising and your choices
regarding use of your information by DAA companies. 

Opting out from one or more companies listed on the DAA Consumer Choice Page
will opt you out from those companies’ delivery of interest-based content or ads
to you, but it does not mean you will no longer receive any advertising through
our Site or on other websites. You may continue to receive advertisements, for
example, based on the particular website that you are viewing (i.e.,
contextually based ads). Also, if your browsers are configured to reject cookies
when you opt out on the DAA, your opt-out may not be effective. Additional
information is available on the DAA’s website at https://youradchoices.com/.




THIRD-PARTY LINKS

Our Site may contain links to third-party websites. Any access to and use of
such linked websites is not governed by this Policy, but instead is governed by
the privacy policies of those third-party websites. We are not responsible for
the information practices of such third-party websites.




SECURITY

We have implemented commercially reasonable precautions designed to protect the
information we collect from loss, misuse, unauthorized access, disclosure,
alteration, and destruction. Please be aware that no data security measures can
guarantee 100% security.

You should take steps to protect against unauthorized access to your password,
phone, and computer by, among other things, signing off after using a shared
computer, choosing a robust password that nobody else knows or can easily guess,
and keeping your log-in and password private. We are not responsible for any
lost, stolen, or compromised passwords or for any activity on your account via
unauthorized password activity.




CHILDREN

The Site is not for use by children, and Pindrop does not knowingly collect,
store, share, or use personal information from children. If you are a parent(s)
or guardian(s) and your child has provided us with information, please notify
Pindrop us, and we will delete all such information.




PRIVACY CHOICES

SMS and Emails. Where lawful to do so, and subject to your consent where
required, we may communicate with you by SMS and email to tell you about our
solutions and services. If you wish to opt out of receiving marketing
communications, please use the ‘unsubscribe’ link provided in our emails or text
the STOP number in our SMS, or otherwise contact us directly.

Promotional Email. We may send periodic promotional or informational emails to
you. You may opt out of promotional emails by following the opt-out instructions
contained in the email. If you opt out of receiving promotional emails about
recommendations or other information we think may interest you, we may still
send you emails about your account or any services you have requested or
received from us.

Industry ad choice programs. You can control how participating third-party ad
companies use the information that they collect about your visits to our
websites and use of our mobile applications, and those of third parties, in
order to display more relevant targeted advertising to you.  Users in the US can
obtain more information and opt out of receiving targeted ads from participating
third-party ad networks at aboutads.info/choices (Digital Advertising Alliance).
You may also download the DAA AppChoices (https://youradchoices.com/appchoices)
tool in order to help control interest-based advertising on apps on your mobile
device.   

If you are a California resident, please be sure to review the section Privacy
Notice for California Residents, also available at
https://www.pindrop.com/privacy/privacy-notice-for-california-residents.




CONTACT US

If you have questions about the privacy aspects of our Site or would like to
make a complaint, please contact us at: privacy@pindrop.com




CHANGES TO THIS POLICY

This Policy is current as of the Effective Date set forth below. We may change
this Policy from time to time, so please be sure to check back periodically. We
will post any changes to this Policy on our Site. If we make any changes to this
Policy that materially affect our practices with regard to the information we
have previously collected from you, we will endeavor to provide you with notice
in advance of such change by highlighting the change on our Site.

Prior versions of Pindrop’s privacy statements can be made available upon
request by emailing privacy@pindrop.com.


 * Cloud & Technologies
   * Deep Voice®
     Biometric Engine
   * Phoneprinting® Technology
   * Behavior Analysis
   * Pindrop® Trace
 * Solutions
   * Amazon Connect
   * TV & Entertainment
   * Automotive
   * Smart Home
   * Custom Solutions
 * Who’s it for
   * Banking & Finance
   * Devices
   * Business
   * Communication
 * Industries
   * Finance Banking
   * Healthcare
   * Insurance
   * Government
   * Retail
   * Travel
   * Telco
 * Last Menu
   * Contact
   * Pulse
   * Company
   * Vision
   * Privacy
   * Cookie Preference Manager
   * Terms of Use
   * Modern Slavery and Human Trafficking Statement

United States

404 721 3767

info@pindrop.com

United Kingdom

+44 (0) 208 068 5029

info-emea@pindrop.com

APAC

+65 530 856 9037

info-apac@pindrop.com

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Your communications and use of this site are not confidential. This site
collects and shares information about you, your device(s) and your activities,
keystrokes and mouse clicks using cookies, pixels, and other trackers with third
party advertising, social media, analytics, measurement, data brokers and other
parties using session replay and other tracking technologies that follow you
across the internet. See Cookie Settings and our Privacy Policy. CA residents,
see the Privacy Notice for California Residents.

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PRIVACY PREFERENCE CENTER

When you visit any website, it may store or retrieve information on your
browser, mostly in the form of cookies. This information might be about you,
your preferences or your device and is mostly used to make the site work as you
expect it to. The information does not usually directly identify you, but it can
give you a more personalized web experience. Because we respect your right to
privacy, you can choose not to allow some types of cookies. Click on the
different category headings to find out more and change our default settings.
However, blocking some types of cookies may impact your experience of the site
and the services we are able to offer.
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PERFORMANCE COOKIES

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site.    All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.

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FUNCTIONAL COOKIES

Functional Cookies

These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages.    If you do not allow these cookies then
some or all of these services may not function properly.

Cookies Details‎

TARGETING COOKIES

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites.    They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.

Cookies Details‎

STRICTLY NECESSARY COOKIES

Always Active

These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms.    You can set your browser to
block or alert you about these cookies, but some parts of the site will not then
work. These cookies do not store any personally identifiable information.

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