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Talk to an Expert * Products HIGHRADIUS AUTONOMOUS FINANCE PLATFORM AI Driven Solutions for the Office of the CFO ORDER TO CASH B2B PAYMENTS RECORD TO REPORT TREASURY & RISK For Order to Cash Collections Management → Achieve Faster Receivables Recovery to reduce DSO with AI-Based Worklist Prioritization & Automated Dunning Capabilities. Cash Application Management → Enable 95% straight-through, same day cash application and 100% savings in lockbox data capture fees with HighRadius Cash Application Solutions. Deductions Management → Reduce Days Deduction Outstanding(DDO) and improve your net recovery rate Credit Cloud → Mitigate risk with real-time credit risk visibility. Get comprehensive workflows to manage your global portfolios. Electronic Invoicing → Enable frictionless billing and payments globally through auto-invoice delivery and self-serve payment portals dotONE Analytics→ Track KPIs and make data-driven decisions. 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Treasurers and CFOs → Predict cash flow, improve operational efficiency, and maximize liquidity with powerful insights. * Industries * Consumer Packaged Goods * Industrial Manufacturing * High Tech Electronics * Computer Software * Insurance * Staffing * Media & Publishing * Pharma & Life Sciences Autonomous Receivables Solutions for Order to Cash in CPG Companies Read Datasheet How HighRadius Solves Top Business Challenges in CPG Industry Explore Now How your peers such as Ferrero, Keurig DrPepper, and Danone have tackled business challenges with A/R Automation Read Peer Stories Learn How Danone Recovers $6 Million from Invalid Deductions within 5 Months of A/R Automation Implementation Read Success Story Autonomous Receivables Solutions for O2C in Industrial Manufacturing Companies Read Datasheet How HighRadius Solves Top Business Challenges in Industrial Manufacturing Explore Now Actionable insights from inspiring A/R Transformation Journeys of leading Manufacturers- DXP, CP Chem, Yaskawa Read Peer Stories Learn How Southwire was able to Achieve 90% Automated Cash Application with a Plug-and-Play Model using HighRadius Read Success Story Autonomous Receivables Solutions for Order to Cash in Insurance Companies Read Datasheet How HighRadius Solves Top Business Challenges in Insurance Explore Now How Zurich Leveraged AI to achieve 85% Straight-Through Cash Posting with 33% Higher Productivity Read Success Story Autonomous Receivables Solutions for Order to Cash In Staffing Companies Read Datasheet How HighRadius Solves Top Business Challenges in Staffing Explore Now How EmployBridge Achieved 80% Automated Cash Application and Simplified 3-Way Matching with HighRadius Read Success Story Autonomous Receivables Solutions for O2C in High Tech Electronic Companies Read Datasheet How HighRadius Solves Top Business Challenges in High Tech Electronics Explore Now How automation can solve organizational challenges with real-life A/R automation journeys of TCL Corp, Ivanti, and EBSCO Read Peer Stories How TCL Corp achieved 97% Touchless Cash Posting with HighRadius AI-Powered Cash Application Software Read Success Story Autonomous Receivables Solutions for O2C in Computer Software Companies Read Datasheet How HighRadius Solves Top Business Challenges in Computer Software Explore Now Teletrac Navman’s digital acceleration strategy to improve their collections process with 81% improvement in CEI Read Success Story Autonomous Receivables Solutions for O2C in Media & Publishing Companies Read Datasheet How HighRadius Solves Top Business Challenges in Media & Publishing Industry Explore Now How EBSCO Transformed its Cash Application to Achieve 82% Cash Posting with 33% Of Reallocation of Resources to Critical Tasks Read Success Story Autonomous Receivables Solutions for O2C in Pharma & Life Sciences Companies Read Datasheet How HighRadius Solves Top Business Challenges in Pharma & Life Sciences Industry Explore Now How automation can solve organizational challenges with real-life A/R automation journeys of Intuitive Surgical, ResMed, and Sanofi Read Peer Stories How Intuitive Surgical enabled successful SSC transformation with Cash Application automation. Read Success Story * Customers * Resources HighRadius Knowledge Base Community & Networking Join 1000+ Finance Professionals in the Largest UNConference for the Office of the CFO in Dallas, Texas from Feb 13-14 2024 Successful Shared Service leaders share their insights on the future of GBS & the challenges faced by the industry. Learn & Transform * Newsletter * Blog * eBooks * Templates * Whitepaper * Webinars * Courses & Certifications Why Choose Us * Case Studies * Analyst Reports * Data Sheets * Integration Capabilities * Partner Ecosystem * Speed to Value * About Us About Us Company Overview Leadership Team Board of Directors Culture @ HighRadius Events News Careers What's New New Launch Generative AI for the Office of the CFO Built for Office of The CFO to enhance team efficiency by auto-generating email responses, take live call-to-notes summaries, and turn chat-to-analytics. Explore now * Contact Us * Radiance * Region Germany Global * * Talk to an Expert FROM CART TO CASH: AMAZON VS WALMART AR SHOWDOWN While Walmart has an impressive DSO, Amazon stands out with its ability to keep the cash conversion cycle negative. Here is a comparative analysis of the receivables management techniques employed by these two retail giants. 5X faster cash collection by Walmart 3X longer CCC for Amazon vs Walmart 30% higher DIO for Walmart vs Amazon 6X more cash for Amazon vs Walmart With a whopping $500+ billion in annual sales, Amazon and Walmart move mountains of merchandise yearly. But that also means plenty of invoices to collect! Get ready for a financial face-off of epic proportions as Walmart and Amazon go head-on in the battle of cash conversion. Will lightning-quick delivery give Amazon the edge or can Walmart's brick-and-mortar prowess drive faster cash flows? Let’s unravel the O2C secrets of Walmart vs Amazon and find out who has a better grip on accounts receivable (AR) and working capital. WALMART COLLECTS 5X FASTER THAN AMAZON Receivables turnover ratio (ART) is your go-to metric if you want to find out which business is getting paid faster. Receivables turnover ratio = Net credit sales/average receivables Walmart’s average ART was 88 against Amazon’s 18. This essentially means that Walmart collects almost 5X faster than Amazon. While this is not an apple-to-apple comparison, it is a reflection of the differences in the way both the giants do business. Amazon is predominantly an online retail channel (more than 50% of its sales come from its e-platform) while Walmart’s majority of sales come from physical stores (84%). Within their respective industries, the ART ratios of both Amazon and Walmart are significantly higher than the industry averages, 13 for the online shopping industry and 22 for the retail industry, indicating their dominant positions. WALMART’S DSO IS AMONG THE LOWEST IN THE RETAIL INDUSTRY DSO is the magic number that reveals how fast a company can turn sales into hard cash. It measures the number of days it takes for a company to collect payments from customers. Walmart’s average Days Sales Outstanding (DSO) for the last five years was 4 days compared to 21 days for Amazon. Interestingly, Walmart’s and Amazon’s DSOs are lower than their industry average of 4.5 days for physical retail and 35 days for online retail, respectively. Amazon does a significantly better job at collecting receivables compared to peers in the online shopping industry, considering the larger difference between its DSO value and the industry average, WHY IS WALMART’S DSO LOWER? Here’s a look at why Walmart has a lower DSO than Amazon. This also tells why physical retail businesses tend to collect AR faster compared to their online counterparts. * Payment Methods: Physical retail outlets collect payments at the point of sale. 59% of Americans pay in cash for at least some part of their weekly purchases. This enables retail stores to apply cash faster, while online shopping platforms have to wait till delivery or bank clearance to realize cash. * Prepaid Debit Program: Walmart's partnership with Green Dot and its MoneyCard prepaid debit program serves as an affordable checking account alternative for many of Walmart's underbanked customers. The program effectively speeds the realization of payments from a large customer segment, contributing to Walmart's lower DSO. AMAZON’S NEGATIVE CASH CYCLE HELPS IT FINANCE ITS OPERATIONS AT A LOWER COST Turning cash invested in inventory into more cash is a routine business affair, referred to as the Cash Conversion Cycle (CCC). It is influenced by how long you keep inventory (DIO), take to pay suppliers (DPO), and receive cash from customers (DSO). Do not miss the complete story! SUBSCRIBE TO CONTINUE READING WHAT DO OUR SUBSCRIBERS GET? * A monthly dose of thought leadership * Inspiring AR stories from best-in-class companies * Access to exclusive events & podcasts Subscribe Now CCC = DSO + DIO - DPO DIO: Days Inventory Outstanding is the average number of days a company holds inventory before selling it. DPO: Days Payable Outstanding is the average number of days it takes for a company to pay its suppliers. Despite having a higher DSO than Walmart, Amazon sports a negative CCC. Over the last five years, it has averaged -13 days. In comparison, Walmart’s average CCC was 4.5 days. Let’s dive into the constituent metrics to see how Amazon and Walmart compare. 1. Walmart’s DIO is 30% higher than Amazon’s Days Inventory Outstanding (DIO) is an indicator of inventory management success. For Amazon, DIO averaged 30 days in the last five financial years* while for Walmart it was about 41 days. Amazon does not hold large quantities of the inventory by itself. Instead, most products are shipped directly from third-party sellers, about 82% of its total sales. Walmart, on the other hand, holds 1.6X times more inventory than Amazon. This increases its DIO. Also, Amazon’s fulfilment centres at multiple locations help it process orders faster while reducing the inventory holding time. 2. Amazon has significant influence over its sellers and suppliers A behemoth is not always benevolent. And Amazon fits this image. Amazon’s dominance in online retail and its faster inventory turnover (in comparison to Walmart inventory turnover rate) enables it to pay suppliers much later after collecting from customers. Amazon’s average DPO in the last five years is 62 days against Walmart’s 42 days. Amazon increased its DPO from 54 days in 2018 to 68 days in 2022, while for Walmart the DPO reduced from 46 days to 42 days during the same period. This enables Amazon to hold cash in hand for longer, and hence essentially be financed by suppliers! A CLOSER LOOK AT AMAZON’S ACCOUNTS PAYABLES Here’s a look at how Amazon manages its accounts payables. * Delayed supplier payments: Suppliers and sellers have often, and for a long, complained about delayed payments from Amazon. Its accounts payables increased by 53% during the pandemic (2020). Amazon’s market dominance enables it to get away with delayed supplier/seller payments. * Lower accounts payable turnover ratio: Amazon’s accounts payable turnover ratio (an indicator of how quickly a company makes payments to its suppliers) averaged 4.8, almost 35% lower than the industry average of 6.5. Walmart on the other hand, pays suppliers almost twice as quickly as Amazon. Its payable turnover ratio was 8.4. WORKING CAPITAL AND CASH ASSETS: AMAZON VERSUS WALMART Walmart has historically maintained a negative working capital (current assets minus current liabilities), averaging $(14.08) billion in the last five years. Amazon, on the other hand, has maintained a current ratio (current assets/current liabilities) of 1.1 between 2018 - 2021. In 2022, it reported a negative working capital, $(8.6) billion, indicative of its lengthening cash cycle driven by increasing accounts payable and accrued expenses. Amazon also boasts of almost 6X the cash and cash equivalents held by Walmart. Its operating cash flow for the latest financial year was 2.3X that of Walmart. AMAZON AND WALMART ARE HEAD-TO-HEAD IN THE BATTLE FOR RETAIL SUPREMACY It’s difficult to predict who’ll win the battle between Amazon and Walmart. Amazon has rapidly grown in the last 5 years, doubling its revenue. During the same period, Walmart’s revenues grew only 20%. But Walmart still leads Amazon in terms of overall revenue, $611 billion vs $514 billion (Amazon’s revenue excluding AWS is only $434 billion). Amazon has expanded its physical presence with the acquisition of Whole Foods Market and the opening of Amazon Books and Amazon Fresh stores. Walmart, on the other hand, is actively foraying into the e-commerce space, powered by the acquisition of Jet.com and Flipkart in India. The two retail titans continue to fight it out, in the stores and on online channels, to prove their dominance, both on the balance sheet and in terms of market share and customer order value. *Note: Amazon’s financial year ending is December 31. For Walmart, the financial year ending is January 31 . Patrick Petti 14th November, 2023 Please fill in the details below × x AR SECRETS: WE'RE SPILLING THE BEANS! 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