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Effective URL: https://surfinternet.com/
Submission: On November 14 via api from US — Scanned from DE
Effective URL: https://surfinternet.com/
Submission: On November 14 via api from US — Scanned from DE
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This website stores cookies on your computer. These cookies are used to improve
your website experience and provide more personalized services to you, both on
this website and through other media. To find out more about the cookies we use,
see our Privacy Policy.
We won't track your information when you visit our site. But in order to comply
with your preferences, we'll have to use just one tiny cookie so that you're not
asked to make this choice again.
Accept Decline
* Services
* * SHOP PLANS
* Fiber-Optic Internet
* Whole-Home WiFi
* Streaming TV
* Wireless Internet
* Phone Service (VOIP)
OFFERS
* Current Offers
* For Teachers
* For Veterans
* Affordable Connectivity Program
* Referral Program
Surf Internet is an innovative fiber-optic internet company that serves
as the essential gateway to connectivity across the Great Lakes region
of Illinois, Indiana, and Michigan. The company is building a bridge to
the wide-open future by delivering high-speed, reliable internet to
homes and businesses in underserved, rural communities.
* Fiber Optic Advantage
* * EVERY HOME WITH FIBER-OPTIC INTERNET DESERVES THE BEST SIGNAL COVERAGE
POWERED BY EERO™
FIBER-OPTIC ADVANTAGE
* Why Fiber-Optic?
* How it Works
* Installation Process
* Surf Fiber-Optic Map
UP TO 25X FASTER UPLOAD SPEEDS WITH FIBER-OPTIC 1 GIG INTERNET
No contract. No data caps. No hidden fees. Price-Lock for Life.* *Some
conditions apply.
CHECK AVAILABILITY
* Support
* * GENERAL HELP
* Help Center for Home
* Troubleshooting
* Help Center for Business
* General FAQ
CURRENT CUSTOMERS
* Access Portal
* Access Email
* Contact Us
NEED MORE HELP? CONTACT US
888-274-6381
sales@surfinternet.com
* Company
* * ABOUT SURF
* Our Story
* Who We Are
* Careers
* Contact Us
* Surf News
* Careers
SURF STORIES
* News
* Testimonials
* Community Partnership
* Philanthropy
PROUDLY SERVICING THE GREAT LAKES REGION SINCE 2002
An essential internet service straight to your door, providing coverage
to Indiana, Illinois, and Michigan.
CHECK AVAILABILITY
* Business
* Construction
* * * Construction Home
* Indiana Fiber Construction
* Illinois Fiber Construction
* Michigan Fiber Construction
* Submit a Claim Form
* Construction FAQ
* Construction Process
What to expect with fiber-optic internet
We explain the process of putting fiber-optic internet along roads and
in neighborhoods, it’s impact, how to get connected, and yard
restoration processes.
LEARN MORE
*
*
* Account
* Check Availability
*
*
*
*
Select Page
* Services
* * SHOP PLANS
* Fiber-Optic Internet
* Whole-Home WiFi
* Streaming TV
* Wireless Internet
* Phone Service (VOIP)
OFFERS
* Current Offers
* For Teachers
* For Veterans
* Affordable Connectivity Program
* Referral Program
Surf Internet is an innovative fiber-optic internet company that serves
as the essential gateway to connectivity across the Great Lakes region
of Illinois, Indiana, and Michigan. The company is building a bridge to
the wide-open future by delivering high-speed, reliable internet to
homes and businesses in underserved, rural communities.
* Fiber Optic Advantage
* * EVERY HOME WITH FIBER-OPTIC INTERNET DESERVES THE BEST SIGNAL COVERAGE
POWERED BY EERO™
FIBER-OPTIC ADVANTAGE
* Why Fiber-Optic?
* How it Works
* Installation Process
* Surf Fiber-Optic Map
UP TO 25X FASTER UPLOAD SPEEDS WITH FIBER-OPTIC 1 GIG INTERNET
No contract. No data caps. No hidden fees. Price-Lock for Life.* *Some
conditions apply.
CHECK AVAILABILITY
* Support
* * GENERAL HELP
* Help Center for Home
* Troubleshooting
* Help Center for Business
* General FAQ
CURRENT CUSTOMERS
* Access Portal
* Access Email
* Contact Us
NEED MORE HELP? CONTACT US
888-274-6381
sales@surfinternet.com
* Company
* * ABOUT SURF
* Our Story
* Who We Are
* Careers
* Contact Us
* Surf News
* Careers
SURF STORIES
* News
* Testimonials
* Community Partnership
* Philanthropy
PROUDLY SERVICING THE GREAT LAKES REGION SINCE 2002
An essential internet service straight to your door, providing coverage
to Indiana, Illinois, and Michigan.
CHECK AVAILABILITY
* Business
* Construction
* * * Construction Home
* Indiana Fiber Construction
* Illinois Fiber Construction
* Michigan Fiber Construction
* Submit a Claim Form
* Construction FAQ
* Construction Process
What to expect with fiber-optic internet
We explain the process of putting fiber-optic internet along roads and
in neighborhoods, it’s impact, how to get connected, and yard
restoration processes.
LEARN MORE
*
*
* Account
* Check Availability
*
*
*
*
HIGH-PERFORMANCE FIBER-OPTIC INTERNET WITHOUT HASSLES.
ENJOY THE FASTEST INTERNET CONNECTION IN THE GREAT LAKES REGION WITH WHOLE-HOME
WIFI AND A PRICE-LOCK FOR LIFE. PLANS START AT $35/MO*
Check Availability
PAIR YOUR FIBER INTERNET SERVICE WITH SURF WHOLE-HOME WIFI, POWERED BY EERO™,
FOR EXTENDED COVERAGE AND ADDED SECURITY IN EVERY ROOM.
PAIR YOUR FIBER INTERNET SERVICE WITH SURF WHOLE-HOME WIFI, POWERED BY EERO™,
FOR EXTENDED COVERAGE AND ADDED SECURITY IN EVERY ROOM.
COMPARE OUR RESIDENTIAL PLANS
SURF 100
Reliable speed for standard activities like streaming and social media.
* 100 Mbps symmetrical upload & download speeds
* Free Whole-Home WiFi powered by eero™ 6+ (1 device included)
* No contracts
* Free expert installation
* Price-Lock for Life
Check Availability
SURF 500
Consistent, fast speed ideal for multi-device users, video conferencing, or
multi-player gaming.
* 500 Mbps symmetrical upload & download speeds
* Free Whole-Home WiFi powered by eero™ 6+ (1 device included)
* No contracts
* Free expert installation
* Price-Lock for Life
Check Availability
SURF 1 GIG
Serious Surfing
Ideal for heavy users on multiple devices, 4K streaming, gaming and VR.
* 1 Gbps symmetrical upload & download speeds
* Free Whole-Home WiFi powered by eero™ 6+ (2 devices included)
* No contracts
* Free expert installation
* Price-Lock for Life
Check Availability
WE’RE TRANSFORMATIONAL
INDIANA
* Bristol
* Columbia City
* Crown Point
* Elkhart
* Fowler
* Goshen
* Highland
* Hobart
* Kingsbury
* La Porte
* Ligonier
* Merrillville
* Michigan City
* Middlebury
* Nappanee
* North Judson
* Plymouth
* Portage
* South Bend
* Valparaiso
* Warsaw
ILLINOIS
* Channahon
* Chicago Heights
* Coal City
* Joliet
* Kankakee
* Lasalle
* Manhattan
* Manteno
* Mendota
* Minooka
* Morris
* Ottawa
* Peru
* Princeton
* Rochelle
* Rock Falls
* Rockford
* Serena
* Steger
MICHIGAN
* Byron Center
* Fowlerville
* Holland
* Howell
* Lake Odessa
* New Buffalo
* Portland
* Saugatuck
slide 3 of 3
"MY SERVICE WORKS GREAT, VERY SPEEDY! ANY TIME THERE’S BEEN A CONCERN AND I HAVE
CONTACTED SURF THEY ARE ALWAYS SO HELPFUL AND HAVE ALWAYS RESOLVED THE ISSUE.
VERY LITTLE ISSUES. CUSTOMER SERVICE IS AMAZING!"
Maria P. | Illinois
"EXCELLENT SERVICE, VERY GOOD CREW AND CONSIDERATE TO ANSWER ALL MY QUESTIONS. I
HAVE RECOMMENDED SURF FIBER TO ALL MY FRIENDS!"
Sheila G. | Indiana
"THE TECHNICIAN WHO INSTALLED OUR CONNECTION DID A GREAT JOB AND WERE VERY
PROFESSIONAL. WE ARE PLEASED WITH THE SERVICE, AS THE UPLOAD AND DOWNLOAD SPEEDS
HAVE BEEN VERY CONSISTENT."
Luke G. | Indiana
"MY SERVICE WORKS GREAT, VERY SPEEDY! ANY TIME THERE’S BEEN A CONCERN AND I HAVE
CONTACTED SURF THEY ARE ALWAYS SO HELPFUL AND HAVE ALWAYS RESOLVED THE ISSUE.
VERY LITTLE ISSUES. CUSTOMER SERVICE IS AMAZING!"
Maria P. | Illinois
"EXCELLENT SERVICE, VERY GOOD CREW AND CONSIDERATE TO ANSWER ALL MY QUESTIONS. I
HAVE RECOMMENDED SURF FIBER TO ALL MY FRIENDS!"
Sheila G. | Indiana
LEARN WHY THE FUTURE IS FIBER-OPTIC
FAST
Experience internet at the speed of light…
up to 25X faster than cable**
RELIABLE
Rely on a dedicated connection that’s less vulnerable to weather and
interference
EVEN
Enjoy symmetrical upload and
download speeds for consistency
Check Fiber-Optic Availability
IF YOU CAN DREAM IT, YOU CAN STREAM IT.
THINK YOU NEED CABLE? THINK AGAIN. WITH STREAMING TV, YOU ONLY PAY FOR CHANNELS
YOU ACTUALLY CARE ABOUT.
Show me Streaming TV
NEED HELP? GET SUPPORT.
CALL US 888-274-6381 OR LEARN MORE:
slide 8 to 12 of 6
228 Waterfall Dr.
Elkhart IN 46516
888-274-6381
SERVICES
SHOP PLANS
* Fiber Optic Internet
* Wireless Internet
* Whole-Home WiFi
* Streaming TV
OFFERS/PROGRAMS
* Current Offers
* For Teachers
* For Veterans
* Affordable Connectivity Program
* Referral Program
* NLC Right of Entry
FIBER OPTIC ADVANTAGE
* Why Fiber-Optic Internet
* How It Works
* Installation Process
* Surf Fiber-Optic Coverage Map
SUPPORT
GENERAL HELP
* Contact Us
* Help Center for Homes
* Help Center for Business
* General FAQ
* Troubleshooting
CURRENT CUSTOMERS
* Access your Portal
* Starter Guide/Internet Tips
* Communities
* Access your Email Account
OUR COMPANY
ABOUT SURF
* Our Story
* Who We Are
* Careers
* News
* Contact Us
*
BUSINESS
* Business Home
* Business Services
CONSTRUCTION
* Current Projects
* Indiana Fiber Construction
* Illinois Fiber Construction
* Michigan Fiber Construction
* Submit a Claim
* Construction FAQ
* Construction Process
ACCOUNT
* Go to your Account
* Make a Payment
* See My Bill
* Sign In
* Access your Email Account
© Surf Internet 2023. All Rights Reserved.
Privacy Policy | Open Internet Compliance | Terms of Service | Acceptable Use
Policy | SMS and Email Notification Service Terms & Conditions |
DMCA Copyright Infringement Policy | Do Not Call Policy | Product Rate Sheet
*Pricing and promotional offers are available for a limited time and are subject
to change. Valid to new, residential customers only. Added fees may be required
for additional equipment and services. Internet speeds are not guaranteed and
may vary by equipment, number of users/devices and other factors outside of
Surf’s control. 2 Gig, 1 Gig and 500 Mbps service not available in some areas.
Price-lock for life applies to the current plan for length of service. Franchise
fees apply for Rock Falls residents. Faster upload speeds based on combined
upload and download capacity versus major cable providers: Xfinity, Spectrum,
and Cox 1G1G cable service. Internet speeds based on hard wired connection.
Actual speed test results may vary up to 20%.
Summer Kickoff Offer: *$50 Prepaid Visa Reward Card with purchase of 500 Mbps or
$100 Prepaid Visa Reward Card with purchase of 1 Gig Internet or 2 Gig Internet
service offer available to new residential customers when purchasing online at
surfinternet.com. Offer valid 6/08/2023 through 6/12/23. Not valid with other
offers and is subject to change. Added fees may be required for additional
equipment and services. Internet speeds are not guaranteed and may vary by
equipment, number of users/devices and other factors outside of Surf’s control.
2 Gig, 1 Gig and 500 Mbps service not available in some areas. Price-lock for
life applies to the current plan for length of service. All-in Pricing refers to
the inclusion of equipment fees and taxes in internet package prices only.
Restrictions apply. Whole-Home WiFi powered by eero is a product of EERO LLC,
and managed by Surf Internet. Free eero Whole-Home WiFi offer includes 1 eero 6+
device with 100 Mbps and 500 Mbps, 2 eero 6+ devices with 1 Gig and 2 eero Pro
6E devices with 2 Gig speeds. Additional eero devices may be required at extra
cost. Additional installation fees may apply if the home is located more than
250 ft from the road. Customers will have the ability to redeem reward card 65
days after service activation date. Cannot be redeemed for cash equivalent.
Your Prepaid Visa Reward will be delivered in the form of a Digital Token.
Recipients redeem their Digital Token for a Visa Virtual Account, ready for use
instantly wherever Visa Debit is accepted online, over the phone or for mail-in
orders. Digital Token will expire within 3 months plus the month of issuance
from delivery and the prepaid card will expire in 6 months after the month of
issuance from the redemption of Digital Token.
Whole-Home WiFi powered by eero™ is a product of EERO LLC, and managed by Surf
Internet. Free eero Whole-Home WiFi offer includes 1 eero device with 100 Mbps
and 500 Mbps and 2 devices with 1 Gig and 2 Gig speeds; additional eero devices
may be required at an extra cost. Restrictions apply. ©️2023 Amazon.com, Inc. or
its affiliates. eero and all related marks are trademarks of Amazon.com, Inc. or
its affiliates. Amazon.com c/o eero LLC, 660 3rd St., San Francisco, CA.
Surf Internet NPS claim as of January, 3rd 2023 of 56 compared to industry
average of 6. SOURCES: satmetrix.com | NICE Satmetrix 2022 Consumer Net Promoter
Benchmark Study Net Promoter, Net Promoter Score, and NPS are trademarks of NICE
Systems, Inc., Bain & Company, Inc., and Fred Reichheld.
Referral program available to existing Surf Internet customers (referrer) and
new Surf Internet customers (referee). Customers may refer up to 5 new or
qualified former Surf customers per calendar year. For each referral that
results in a new activation, the referrer and the referee will receive a $5
statement credit for 10 months beginning the month following the referee’s
installation date. Referral payments will come in the form of statement credits
applied to your Surf Internet service. Program statement credits are not
redeemable for cash. Terms and restrictions apply. Offer ends 12/31/2023.
$50 Prepaid Visa Reward Card with purchase of 2 Gig Internet service available
for a limited time to new, residential customers. Offer valid through 6/30/23.
Not valid with other offers and is subject to change. Customer will have the
ability to redeem reward card 65 days after service activation date. Cannot be
redeemed for cash equivalent. Your Prepaid Visa Reward will be delivered in the
form of a Digital Token. Recipients redeem their Digital Token for a Visa
Virtual Account, ready for use instantly wherever Visa Debit is accepted online,
over the phone or for mail-in orders. Digital Token will expire within 3 months
plus the month of issuance from delivery and the prepaid card will expire in 6
months after the month of issuance from the redemption of Digital Token.
Customers receiving the Affordable Connectivity Program (“ACP”) $30/mo benefit
are responsible for charges in excess of the benefit. Benefit is
non-transferable. One benefit per household. Upon conclusion of ACP or when a
household is no longer eligible, the benefit will be removed, and services will
be subject to regular rates, terms and conditions. Eligibility and other ACP
terms apply.