acaprojects.atlassian.net Open in urlscan Pro
18.184.99.128  Public Scan

Form analysis
0 forms found in the DOM

Text Content

{"xsrfToken":"408b92b6-352f-4bf6-b481-d0e3e89db091_f3b34e3b693cd19514ae8cf0d4a232e8cac46978_lout","branding":{"id":"1","key":"sd","name":"PlaceOS
Service
Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/5","theme":{"headerBGColor":"#0e132a","headerLinkColor":"#ffffff","headerLinkHoverColor":"#1d244d","headerLinkHoverBGColor":"#1d244d","headerBadgeColor":"#1d244d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/090a784b-f181-49b8-81da-6eb44b516461/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDZiMDVhNC01MTdhLTRiNmYtOGFkOS0zOGVmMWY5M2E2YzUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5MGE3ODRiLWYxODEtNDliOC04MWRhLTZlYjQ0YjUxNjQ2MSI6WyJyZWFkIl19LCJleHAiOjE2MzAwNDEyMTgsIm5iZiI6MTYzMDA0MDU1OH0.rIPHZk5XCzVOnkFkA0WkkKMi0WqVsIpeEpWs3GkAp04&client=446b05a4-517a-4b6f-8ad9-38ef1f93a6c5&mode=fit","logoId":"090a784b-f181-49b8-81da-6eb44b516461","isLogoAvailable":true,"helpCenterTitle":"Welcome
to PlaceOS Support","sharedPortalName":"Help
Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome
to PlaceOS Support","sharedPortalName":"Help
Center","localeDisplayName":"English (United
States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0a0d2e","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"sd","projectId":10022,"serviceDeskId":1,"name":"PlaceOS
Service Desk","description":"<p>Welcome! You can raise a Service Request, Report
an Issue or Bug and Request Quotes using the request options below. Please
provide as much information as possible when raising a
request!</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"31","name":"Request
a CoTAG System Update","descriptionHtml":"","callToAction":"Request a CoTAG
System Update","introHtml":"<p>Update an existing CoTAG
Deployment</p>","icon":10473,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10473","groups":[9],"key":""},{"id":"24","name":"Module
Integration","descriptionHtml":"","callToAction":"Module
Integration","introHtml":"<p>Support integrating or using existing ACA Engine
Module.</p>","icon":10479,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10479","groups":[6],"key":""},{"id":"21","name":"Request
A New Module","descriptionHtml":"","callToAction":"Request A New
Module","introHtml":"<p>Request a new module for a third party device or
platform. Additional charges may apply for
development.</p>","icon":10511,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10511","groups":[6],"key":""},{"id":"25","name":"Module
Review","descriptionHtml":"","callToAction":"Module
Review","introHtml":"<p>Request a review of a custom/self written ACA Engine
Module.</p>","icon":10507,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10507","groups":[6],"key":""},{"id":"18","name":"Project
Change Request","descriptionHtml":"","callToAction":"Project Change
Request","introHtml":"<p>Subject to
Approval</p>","icon":10485,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10485","groups":[1],"key":""},{"id":"27","name":"UI
Quote","descriptionHtml":"","callToAction":"UI Quote","introHtml":"<p>Request a
quote for User Interface
Development</p>","icon":10484,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10484","groups":[7],"key":""},{"id":"26","name":"UI
Change or Modification","descriptionHtml":"","callToAction":"UI Change or
Modification","introHtml":"<p>Request a change to a User Interface or Front
End</p>","icon":10479,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10479","groups":[7],"key":""},{"id":"28","name":"Report
a Front End Issue","descriptionHtml":"","callToAction":"Report a Front End
Issue","introHtml":"<p>Report an issue or bug with an ACA User
Interface</p>","icon":10508,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10508","groups":[7],"key":""},{"id":"17","name":"Request
System Change or New Feature","descriptionHtml":"","callToAction":"Request
System Change or New Feature","introHtml":"<p>For Existing Systems - Price on
Application</p>","icon":10479,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10479","groups":[1,8],"key":""},{"id":"20","name":"Email
Request","descriptionHtml":"","callToAction":"Email
Request","introHtml":"<p>Channel used as email ticket
aggregator.</p>","icon":10492,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""},{"id":"1","name":"Report
an Issue","descriptionHtml":"","callToAction":"Report an
Issue","introHtml":"<p>For Existing PlaceOS or Engine
Deployments</p>","icon":10508,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10508","groups":[1,8],"key":""},{"id":"30","name":"Report
an issue with CoTAG","descriptionHtml":"","callToAction":"Report an issue with
CoTAG","introHtml":"<p>Any issues or problems related to the CoTAG
Platform</p>","icon":10508,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10508","groups":[9],"key":""},{"id":"29","name":"Request
a System Upgrade","descriptionHtml":"","callToAction":"Request a System
Upgrade","introHtml":"<p>Request an update for an ACA Engine, PlaceOS or CoTAG
System</p>","icon":10473,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10473","groups":[8],"key":""},{"id":"22","name":"Report
an Issue With A Module","descriptionHtml":"","callToAction":"Report an Issue
With A Module","introHtml":"<p>Report an issue with an existing ACA Engine
Module.</p>","icon":10469,"iconUrl":"https://acaprojects.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10469","groups":[6],"key":""}],"reqGroups":[{"id":1,"name":"Common
Requests"},{"id":8,"name":"PlaceOS"},{"id":6,"name":"Control
Modules"},{"id":7,"name":"Front
End"},{"id":9,"name":"CoTAG"}],"orderMapping":{"1":[18,1,17],"7":[28,27,26],"9":[31,30],"6":[21,22,24,25],"8":[29,1,17],"2":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ebd0be71-7ea9-3813-8d65-9a219103c8a4","appLinkName":"System
Confluence","appLinkUrl":"https://acaprojects.atlassian.net/wiki","spaceKey":"SD","spaceName":"Service
Desk","spaceUrl":"https://acaprojects.atlassian.net/wiki/spaces/SD","isServer":false},"labels":[],"projectKey":"SD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English
(United
States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help
Center","description":"<p>Welcome to the help center - we're here to help! Raise
a request from the options
provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://acaprojects.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=acaprojects","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"408b92b6-352f-4bf6-b481-d0e3e89db091_f3b34e3b693cd19514ae8cf0d4a232e8cac46978_lout","baseUrl":"https://acaprojects.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"60485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"446b05a4-517a-4b6f-8ad9-38ef1f93a6c5","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}
 * 
 * Log in

Help Center/PlaceOS Service Desk


PLACEOS SERVICE DESK

Welcome! You can raise a Service Request, Report an Issue or Bug and Request
Quotes using the request options below. Please provide as much information as
possible when raising a request!


CONTACT US ABOUT

 * Common Requests
   Project Change Request, Report an Issue, Request System Change or New Feature
   
 * PlaceOS
   Request a System Upgrade, Report an Issue, Request System Change or New
   Feature
   
 * Control Modules
   Request A New Module, Report an Issue With A Module, Module Integration,
   Module Review
   
 * Front End
   Report a Front End Issue, UI Quote, UI Change or Modification
   
 * CoTAG
   Request a CoTAG System Update, Report an issue with CoTAG
   


Powered by Jira Service Management