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SOCIAL SECURITY

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SOCIAL MEDIA

The Social Security Administration (SSA) is committed to engaging the public.
Our use of social media supports our mission to "deliver quality Social Security
services to the public." Our website, ssa.gov, is just one online channel we use
to reach our audience. The following is a directory of social media channels
that help us reach a broader audience and engage citizens.


ENGLISH

Blog - Social Security Matters

Our blog -- Social Security Matters -- gives readers information about a variety
of topics, including our programs, online services, current events, and
human-interest stories, usually in greater detail than typically shared on our
other social media platforms. Our blog encourages discussion and offers
important retirement and disability-related solutions.

Facebook - Social Security Administration

This primary Facebook page is used to share information about our programs,
policies, and services with our vast network of followers and advocacy groups.
We also monitor and provide quick-turnaround responses to select questions and
comments that people post.

GitHub- SSAGov

We use GitHub to share source code that has been released as Open Source under
the Federal Source Code Policy.

Instagram- Social Security Administration

This is the official Instagram page for the Social Security Administration. We
use this page to share information about our programs, policies, and services.

LinkedIn - Social Security Administration

Connect and learn about the skills and expertise of your Social Security
colleagues on LinkedIn; a professional social network.

Twitter - Social Security (@SocialSecurity)

This is the official Twitter account for the Office of Communications
@SocialSecurity Administration HQ.

Twitter - Social Security Press Office (@SSAPress)

This is the official Twitter account for the Press Office.

Twitter - Social Security Office of Strategic and Digital Communications
(@SSAOutreach)

This is the official Twitter account for the Office of Strategic and Digital
Communications. This account is used to share information with advocacy groups,
organizations, and third-parties.

YouTube - Social Security Administration

We post informational videos and public service announcements (PSAs) on YouTube
to help increase awareness of our programs and services and drive traffic to
online services on ssa.gov.


SPANISH

Facebook - Administración del Seguro Social

We use this Spanish-language Facebook page to share information about our
programs, policies, and services for persons who prefer to do business with us
in Spanish.

Twitter – Seguro Social

We use this Spanish-language Twitter page to share information about our
programs, policies, and services for persons who prefer to do business with us
in Spanish.


THE OFFICE OF THE INSPECTOR GENERAL

Facebook - Office of the Inspector General

This is the official Facebook page for the Office of the Inspector General of
the Social Security Administration. It is a useful source of updates and
information about fraud, waste and abuse relating to the Social Security
Administration and its programs.

Twitter - Social Security OIG (@TheSSAOIG)

This is the official Twitter account of the Social Security Office of the
Inspector General. It offers information on Social Security audits,
investigations, and more.

YouTube - Office of the Inspector General

This collection of videos provides public service announcements and information
on programs directed by the Social Security Office of the Inspector General.


TICKET TO WORK

Facebook - Ticket to Work Program for Service Providers

Social Security’s Ticket to Work Program for Service Providers Facebook page is
the official page for Ticket program service providers. It is used to convey
news and updates about the Ticket program to service providers and to also
provide them with the latest news and information on hiring trends, disability
advocacy and updates from other federal agencies.

Facebook - Choose Work!

The purpose of this Facebook page is to disseminate information on the Social
Security Administration’s Work Incentives, the Ticket to Work Program and Work
Incentive Seminar Events (WISE). Supplemental Security Income (SSI) and Social
Security Disability Insurance (SSDI) beneficiaries and their families can learn
about various opportunities to return to work.

Blog - Choose Work

The Choose Work Blog serves as a news forum for open communication with citizens
receiving Social Security disability benefits, their families, friends, support
networks, and anyone else involved in or interested in the Ticket to Work
program or issues related to disability employment.

Twitter - Choose Work - SSA (@ChooseWorkSSA)

The is the official Twitter account for the Social Security Administration's
Ticket to Work Program. It provides complete information about disability
employment.

YouTube - Choose Work

This official channel of the Social Security Administration's Ticket to Work
Program provides videos which help disability beneficiaries learn how they can
return to work.


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RELATED INFORMATION

 * Social Media Hub Homepage
   
 * Negotiated Terms of Service Agreements for Social Media Tools
 * Social Media Comment Policy
 * Social Media Toolkits
 * Internet Privacy Policy
 * External Website Linking Policy


SOCIAL MEDIA GUIDANCE

 * Federal Social Media Community of Practice
 * OMB: Guidance for Agency Use of Third-Party Websites and Applications
 * OMB: Social Media, Web-Based Interactive Technologies, and the Paperwork
   Reduction Act
 * OMB: Guidance for Online Use of Web Measurement and Customization
   Technologies
 * OMB: Antideficiency Act Implications of Certain Online Terms of Service
   Agreements
   
 * National Archives and Records Administration: Best Practices for the Capture
   of Social Media Records

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