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help.punchbowl.com Open in urlscan Pro
35.170.150.59  Public Scan

Go To Rescan Add Verdict Report
URL: https://help.punchbowl.com/
Submission: On December 22 via api from IE — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 6 IPs in 1 countries across 3 domains to perform 10 HTTP transactions. The main IP is 35.170.150.59, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.punchbowl.com.
TLS certificate: Issued by R3 on October 28th 2022. Valid for: 3 months.
This is the only time help.punchbowl.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 35.170.150.59 14618 (AMAZON-AES)
2 2600:9000:225... 16509 (AMAZON-02)
1 2600:9000:249... 16509 (AMAZON-02)
3 13.32.99.52 16509 (AMAZON-02)
2 18.66.137.186 16509 (AMAZON-02)
10 6
1    35.170.150.59 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-35-170-150-59.compute-1.amazonaws.com
help.punchbowl.com
2    2600:9000:225e:7600:b:1881:c0:21 (United States)

ASN16509 (AMAZON-02, US)
d3eto7onm69fcz.cloudfront.net
1    2600:9000:2490:b400:14:c43b:7ac0:93a1 (United States)

ASN16509 (AMAZON-02, US)
assets.punchbowl.com
3    13.32.99.52 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-99-52.fra60.r.cloudfront.net
beacon-v2.helpscout.net
2    18.66.137.186 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-137-186.fra60.r.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
Domain Requested by
3 beacon-v2.helpscout.net help.punchbowl.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d3eto7onm69fcz.cloudfront.net help.punchbowl.com
1 assets.punchbowl.com help.punchbowl.com
1 help.punchbowl.com
0 djtflbt20bdde.cloudfront.net Failed help.punchbowl.com
10 6

This site contains links to these domains. Also see Links.

Domain
www.punchbowl.com
www.helpscout.com
Subject Issuer Validity Valid
help.punchbowl.com
R3		 2022-10-28 -
2023-01-26		 3 months crt.sh
*.cloudfront.net
Amazon		 2022-02-01 -
2023-01-31		 a year crt.sh
*.punchbowl.com
Go Daddy Secure Certificate Authority - G2		 2022-06-28 -
2023-07-30		 a year crt.sh
*.helpscout.net
Amazon		 2022-04-18 -
2023-05-16		 a year crt.sh

This page contains 1 frames:

Primary Page: https://help.punchbowl.com/
Frame ID: B723BB1A704E171913DECE1D55B0306D
Requests: 9 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Punchbowl Help Center

Page Statistics

10
Requests

90 %
HTTPS

40 %
IPv6

3
Domains

6
Subdomains

6
IPs

1
Countries

313 kB
Transfer

381 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

10 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
help.punchbowl.com/ 		19 KB
5 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://help.punchbowl.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
35.170.150.59 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-35-170-150-59.compute-1.amazonaws.com
Software
openresty /
Resource Hash
14332853c08ac656c538deae76d97e579958ef12683663697a7128112325495b

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Thu, 22 Dec 2022 21:03:03 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1671633888546.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		115 KB
115 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1671633888546.css
Requested by
Host: help.punchbowl.com
URL: https://help.punchbowl.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:7600:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
99d7a61112a68baa4af6075b659566ebb672802ff01be4e135d48af376a6e4da
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.punchbowl.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 22 Dec 2022 20:52:51 GMT
via
1.1 e65c822edea04e16936bdb4537763dd4.cloudfront.net (CloudFront)
last-modified
Wed, 21 Dec 2022 14:30:16 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
899
etag
"f92b4bfece9226d09a46a79a5729b5bdbf84f112"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
content-length
117559
x-amz-cf-id
FxrK7QXLVuoHWiUdKFlgeeKSFVU1wDKVfIMeTZDSFUX8xfFpJ1HVYg==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		151 KB
151 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: help.punchbowl.com
URL: https://help.punchbowl.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:7600:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
a2deeea00271f1cdfc055516d98ec62b43ba2478b33fcb605f42b1371e3247ed
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.punchbowl.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
date
Thu, 22 Dec 2022 20:08:07 GMT
via
1.1 e65c822edea04e16936bdb4537763dd4.cloudfront.net (CloudFront)
last-modified
Wed, 21 Dec 2022 14:30:16 GMT
server
openresty
x-amz-cf-pop
FRA60-P4
age
3296
etag
"4c3da27c5b651a8a6684f5b087f74f9813a43784"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
content-length
154136
x-amz-cf-id
kN3yKBgOF6SKEncwkH1HL__5FkY8sIybYBVM4T2wiUomfEPSgugYLQ==
/
djtflbt20bdde.cloudfront.net/ 		0
0
logo_punchbowl_168x41-bab2be6b15ad8595b45e79c85b3f9de6.png
assets.punchbowl.com/assets/logos/ 		2 KB
2 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets.punchbowl.com/assets/logos/logo_punchbowl_168x41-bab2be6b15ad8595b45e79c85b3f9de6.png
Requested by
Host: help.punchbowl.com
URL: https://help.punchbowl.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2490:b400:14:c43b:7ac0:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
nginx/1.18.0 /
Resource Hash
d5e6c344399e7b09154a9531bcc66a155a53465afa39d9ffc07a8bb6521b8404

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.punchbowl.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Sat, 24 Sep 2022 07:47:25 GMT
via
1.1 6278ee254a7d35c23aae5e936b5a56ee.cloudfront.net (CloudFront)
last-modified
Fri, 26 Aug 2016 17:14:09 GMT
server
nginx/1.18.0
x-amz-cf-pop
FRA56-P6
age
7737338
etag
"57c078e1-6ca"
x-cache
Hit from cloudfront
content-type
image/png
access-control-allow-origin
*
cache-control
max-age=315360000
accept-ranges
bytes
content-length
1738
x-amz-cf-id
Gj4RgJHY9fMCDvt5KIYCW6JQbzDhDcg2iHY20qj34eo8IGQjw4lnjA==
expires
Tue, 21 Sep 2032 07:47:25 GMT
/
beacon-v2.helpscout.net/ 		458 B
723 B 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: help.punchbowl.com
URL: https://help.punchbowl.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.99.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-99-52.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5a00536b78de55f6a34c6228f02be75c5cd19e922541ceb5f9a3090bd9dab451

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.punchbowl.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 22 Dec 2022 21:01:40 GMT
content-encoding
gzip
via
1.1 39e6266db143f6443f194d8c60e22480.cloudfront.net (CloudFront)
last-modified
Tue, 20 Dec 2022 16:47:00 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P3
age
83
etag
"f1224c1f86d4d512b907dfd8d4645f9b"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=120, s-maxage=120, public
accept-ranges
bytes
content-length
327
x-amz-cf-id
oKlc9eGIVcjqEmQRQbll5LND1gqpO5114OG_xBR_8Z2eT4XpSHilpA==
vendor.ddc3f9c8.js
beacon-v2.helpscout.net/static/js/ 		63 KB
22 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.ddc3f9c8.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.99.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-99-52.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4f0eea4e42ff75d305f8a49ced9b58881850e717b9b08513f4e0163877f26f7a

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.punchbowl.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 22 Dec 2022 19:19:17 GMT
content-encoding
gzip
via
1.1 39e6266db143f6443f194d8c60e22480.cloudfront.net (CloudFront)
last-modified
Mon, 19 Dec 2022 10:39:39 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P3
age
6227
etag
"4c71758a7a3b1975809a202503770fb0"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
content-length
22295
x-amz-cf-id
n-_dxt0jJ0L8gTN-LYLitJJUz12VgBGcKSqsUAvo3TBFU63n0G_Slg==
main.4963463c.js
beacon-v2.helpscout.net/static/js/ 		25 KB
10 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/main.4963463c.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.99.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-99-52.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
4437e8bd6766658472d2e8b715148244c08680ac84c4f6f9296cdac31371e9b1

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://help.punchbowl.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

date
Thu, 22 Dec 2022 20:47:34 GMT
content-encoding
gzip
via
1.1 39e6266db143f6443f194d8c60e22480.cloudfront.net (CloudFront)
last-modified
Tue, 20 Dec 2022 16:47:00 GMT
server
AmazonS3
x-amz-cf-pop
FRA60-P3
age
930
etag
"3db202dfc417fd68eb2c8bc9c42ea903"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=315360000, s-maxage=7200, public
accept-ranges
bytes
content-length
9732
x-amz-cf-id
pPZGSRc6uiiWFrk2czR5aUsgyVD5BwnHI8_FLynUk-k4hyndvzBCoA==
f5ce5931-786e-460c-b40f-e3d4608149a0
d3hb14vkzrxvla.cloudfront.net/v1/ 		6 KB
7 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/f5ce5931-786e-460c-b40f-e3d4608149a0
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.ddc3f9c8.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.186 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-186.fra60.r.cloudfront.net
Software
/
Resource Hash
2fa30871ed181f995a0d81bd121ee0c7e54be17286d4aac0bd21ade59d79aa02
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
6a49b45a-64c4-4d1e-998e-96ad4d28fbd8
Helpscout-Release
2.2.47
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36
Accept
application/json, text/plain, */*
Beacon-Device-ID
e3fa6fff-bf3e-4767-9a80-5576cf13123a
Referer
https://help.punchbowl.com/
Helpscout-Origin
Beacon-Embed

Response headers

date
Thu, 22 Dec 2022 21:03:04 GMT
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 b1c64361268fcbad3c03abbe37eb5cfa.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P4
x-cache
Miss from cloudfront
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-attachments-hour
10
vary
Origin,Access-Control-Request-Method
content-type
application/json
access-control-allow-origin
https://help.punchbowl.com
x-ratelimit-remaining-general-minute
60
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
x-ratelimit-remaining-attachments-hour
10
x-amz-cf-id
rgahJAHBJSeHRkEy1ACVThbCaRF7KFFzC0l6yZDzlzdUUsHG_XyvvA==
x-ratelimit-limit-chat-tokens-hour
25
f5ce5931-786e-460c-b40f-e3d4608149a0
d3hb14vkzrxvla.cloudfront.net/v1/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/f5ce5931-786e-460c-b40f-e3d4608149a0
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.137.186 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-137-186.fra60.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://help.punchbowl.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.5359.124 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://help.punchbowl.com
allow
GET, HEAD, POST, PUT, DELETE, TRACE, OPTIONS, PATCH
content-length
0
date
Thu, 22 Dec 2022 21:03:03 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 b1c64361268fcbad3c03abbe37eb5cfa.cloudfront.net (CloudFront)
x-amz-cf-id
AAasvwTJWMpmLmWbfCW46Ql8yXsh9jWOZjwMl_lqON27FtdmDI6_VA==
x-amz-cf-pop
FRA60-P4
x-cache
Miss from cloudfront
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
djtflbt20bdde.cloudfront.net
URL
https://djtflbt20bdde.cloudfront.net/

Verdicts & Comments Add Verdict or Comment

29 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| oncontentvisibilityautostatechange function| Beacon object| HSCW object| HS function| _toConsumableArray string| url undefined| rewrittenUrl function| _slice function| css_browser_selector function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery object| ParsleyExtend object| ParsleyConfig object| psly object| Parsley object| ParsleyUtils object| ParsleyValidator object| ParsleyUI string| inputEventPatched object| parsley string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| beaconJsonp

1 Cookies

Domain/Path Name / Value
help.punchbowl.com/ Name: PLAY_SESSION
Value: "8b8e15315664c184d01014de2fb2bbf5f4738a70-siteId=5b5a1b2f2c7d3a03f89d0a85&hs.session.id=BDMWy25kRA8H9XDhBirkerGZxpBlVobeJeJdM6Sk867fjJXCIr02RcDTu6LH46on&hs.session.exp=1671829383506"

1 Console Messages

Source Level URL
Text
network error URL: https://djtflbt20bdde.cloudfront.net/
Message:
Failed to load resource: net::ERR_NAME_NOT_RESOLVED